Page 161 of 344

Telephone
Applies to Infotainment Swing.Fig. 190
Phone: Main Menu
The Telephone main menu appears when a telephone is connected to Info-
tainment.
›
To display , press the button.
If another, menu id displayed which was open last, to display the Telephone
main menu, press the button again
.
Main menu - Information and function surfaces » Fig. 190
Name of the telephone service provider (with active roaming, the symbol
appears before the name )
Functional surfaces of preferred contacts
Choice of storage group for the preferred contacts
Name of the connected phone (by tapping the list of paired phones dis- played)
Emergency number dialling 1)2)
or function surface of the preferred con-
tact » page 166
Enter the telephone number
Display the telephone contact list » page 165
Display the call list (missed calls, in addition to the function surface, the
number of calls when missed is displayed)
Settings for the Telephone menu » page 140
ABCDSymbols in the status bar
Signal strength of the telephone service network
Charge status of the telephone battery
Missed call
Current call
Pairing and connecting
Introduction to the subject
The range of the connection to Infotainment is limited to the passenger com-
partment.
To connect a telephone with Infotainment, the two devices must be paired via
Bluetooth ®
.
The pairing process is dependent on the number of phones that are already
connected or by using the SIM card inserted in the external module (Columbus)
» page 162 .
Depending on the Infotainment model, up to 20 external devices can be paired
with the device. After reaching the maximum number, the pairing of the next
external device will replace that of the device that has not been used for the
longest period of time.
A connection with a telephone that is already paired does not require pairing.
It is enough to find the telephone that has been paired in the list of paired
phones and make the connection.
WARNINGPair and connect a telephone to Infotainment only when the vehicle is at a
standstill - there is risk of an accident!1)
In some countries, the function may not be available.
2)
For active online services Care Connect carried out the connection to the emergency number using this
service.
159Telephone
Page 162 of 344

conditions for pairingFig. 191
QR code with reference to the
ŠKODA websites
The telephone can be paired with Infotainment under the following conditions.
The ignition is switched on.
The Bluetooth ®
function of the infotainment and the telephone is switch-
ed on.
The visibility of the infotainment and the telephone is switched on.
The telephone is within range of the Bluetooth ®
signal of Infotainment.
The telephone is compatible with the infotainment.
There is no external device connected to Infotainment using Apple
CarPlay.
The pairing can be initiated from Infotainment or from the telephone.
During the pairing and connection process, information messages are dis-
played on the Infotainment screen and the telephone screen. These messages
must be observed and if necessary confirmed (e.g. enabling the contact import,
connecting the Bluetooth ®
player among others).
Compatibility and update
By reading the QR code » Fig. 191 or after typing the following address into the
web browser, information about the compatibility of phones and updates are
available for Infotainment Bluetooth ®
can be displayed.
http://go.skoda.eu/compatibility
Pairing and connection process
Pair the telephone with Infotainment
›
Search available Bluetooth ®
devices in your telephone.
›
Select Infotainment (name of Infotainment
→
Bluetooth
→
Name:
).
›
Confirm or enter the PIN code to confirm the pairing.
The phone is connected to the infotainment or merely coupled, depending on
the number of already connected external devices and using the SIM card in-
serted in the external module (Columbus).
Pair Infotainment with the telephone›
If there is no telephone connected to Infotainment, then press the but-
ton then tap the function surface
Find telephone
.
›
or If Infotainment is connected to a phone, then in the main menu Telephone
tap on the function surface
→
Search phone
.
›
or: If a SIM card with activated telephone services is inserted in the external
module of infotainment Columbus, then, in the main menu Telephone, tap on
the function surface
→
Find telephone
.
›
Select the desired telephone from the list of visited external Bluetooth ®
de-
vices.
›
Confirm the PIN code (enter and confirm if necessary to confirm the pairing.
If external Bluetooth ®
devices are already connected to Infotainment, then
during the Infotainment pairing and connection process, messages and op-
tions for the possible connection type (e.g. replacement of the connected ex-
ternal Bluetooth ®
device) are displayed.
Possible connection types for phones, if required, for the SIM card in the exter- nal module » page 157 .
Managing paired external devices
Fig. 192
Infotainment Columbus: list of paired external devices / list of
available Bluetooth® profiles
160Infotainment
Page 163 of 344

Fig. 193
Infotainment Swing: list of paired external devices / list of avail-
able Bluetooth® profiles
›
In the Telephone main menu, tap on the function surface
→
Bluetooth
→
Paired devices
.
In the list of paired external devices, the following symbols of the Bluetooth ®
profile may appear for the individual external devices » Fig. 192 » Fig. 193
.
Applies to Infotainment Columbus, Amundsen, Bolero
SymbolSymbol colourOperationgreyExternal device can be connected as telephoneGreenExternal device is connected as telephone
greyExternal device can be connected as Bluetooth ®
play-
erWhiteExternal device is connected as Bluetooth ®
player
Applies to Infotainment Columbus with SIM card inserted in external module
SymbolSymbol
colourOperation
greyExternal device can be connected to use telephone
contacts and the text message function from this ex-
ternal deviceblueExternal device is connected and telephone contacts
and the text message function from this external de-
vice can be usedApplies to Infotainment SwingSymbolSymbol colourOperationWhiteExternal device can be connected as telephoneGreenExternal device is connected as telephone
WhiteExternal device can be connected as Bluetooth ®
play-
erGreenExternal device is connected as Bluetooth ®
player
Connection set-up
▶ Select the desired external device from the list of paired external devices.
▶ Select the desired profile from the list of available Bluetooth ®
profiles
» Fig. 192 and » Fig. 193 -
.
If external Bluetooth ®
devices are already connected to Infotainment, then
during the Infotainment connection process, messages and options for the
possible connection type (e.g. replacement of the connected external Blue-
tooth ®
device) are displayed.
Disconnection
▶ Select the desired external device from the list of paired external devices.
▶ Select the desired profile from the list of available Bluetooth ®
profiles
» Fig. 192 and » Fig. 193 -
.
Delete the paired external device ▶ To delete, tap on one of the following function surfaces.
- Delete all external devices
- Delete the desired external device
▶ Confirm the deletion by tapping on the function surface
Delete
.
Delete all or All161Telephone
Page 164 of 344

Use the SIM card in the external module
Applies to Infotainment Columbus with the SIM card slot in the external mod-
ule.Fig. 194
Insert SIM card in the external module
Fig. 195
Enter the PIN code of the SIM
card
The SIM card inserted in the external module can be used for telephone and
data services.
The use of the SIM card requires the telephone function of the external mod-
ule to be switched on.
Switching on and off
›
In the Telephone main menu, tap on the function surface
→
Phone interface“Business”
.
Insert SIM card
The SIM card slot is located in an external module in the glove box on the front
passenger side.
A SIM card size mini (standard size 25x15 mm) must be used.
›Push the SIM card into the available slot with the cut-off edge to the left un-
til it “locks into place” » Fig. 194.
If a phone / phones was/were connected before inserting the SIM card with the infotainment and telephone services on the SIM card are also selected,
then the connection is terminated to previously connected phones.
Use the SIM card for the first time
The first time you insert the SIM card in the external module, the following
menu appears.›Calls too
- Data and telephone services are activated (the main menu phone is
displayed).
›Data connections only
- only the data services of the inserted SIM card are acti-
vated.
If you want to change the enabled services later, then press the button
and tap on the function surface
→
Use SIM card only for data connection
.
Enter the PIN code and save
›
If the SIM card is protected by a PIN code, then the PIN code of the SIM card
must be entered » Fig. 195,
›
Confirm the entered PIN code.
or
›
If you would like to save the entered PIN code in the device memory, then
press the function key Tap the PIN-code is stored and simultaneously con-
firmed.
Establish a data connection using the SIM-card
After entering the PIN code a request is made by Infotainment for data con- nection.
›
Tap the function surface
Connect
.
If the network is not sufficiently set up, Infotainment prompts for network set-
tings.
›
Tap the function surface
Network settings
.
›
Select the data provider.
›
Set the parameters for the data connection.
Change PIN code
›
Press the button, then tap on the function surface
→
PIN settings
→
Change PIN
.
›
Enter the new PIN code and confirm.
162Infotainment
Page 165 of 344

see SIM card›Press on the inserted SIM card.
The SIM card “jumps” into the eject position.›
Remove the SIM card from the slot.
CAUTION
■ When inserting an incorrectly sized SIM card, there is a risk of damage to In-
fotainment.■
Avoid using a an adapter for the SIM card as the SIM card may fall out while
driving due to vehicle vibrations - There is the risk of damage to the external
module.
■
If you let the SIM card protrude out from the slot, then it may fall out of the
slot while driving due to vehicle vibrations.
rSAP
Applies to Infotainment Columbus with the SIM card slot in the external mod-
ule.
The Bluetooth ®
profile RSAP (remote transmission of data SIM) also allows, in
contrast to Bluetooth ®
profile HFP, the use of data services from the connec-
ted phone (if this profile is supported by the phone and data services are ena-
bled in this phone) » page 171.
The use of Bluetooth ®
profile RSAP requires the telephone function of the ex-
ternal module to be switched on.
Switching on and off
›
In the Telephone main menu, tap on the function surface
→
Phone interface“Business”
.
The pairing and connection process takes place in the same way to the Blue-
tooth ®
profile HFP » page 159.
If the rSAP profile supported by the phone to be connected, then Infotainment
tries to connect using this profile. Depending on the phone, the connection
can be blocked or released using an rSAP profile in the phone.
If a SIM card is inserted in the external module, the phone cannot be connec-
ted to Infotainment by the rSAP profile.
Note
If an external device is connected via Apple CarPlay or Android Auto, then the
data connection using rSAP cannot be carried out.163Telephone
Page 166 of 344

Telephone functions
Enter telephone number and select
Fig. 196
Infotainment Columbus, Amundsen, Bolero: numeric keypad /
editing the phone number
Fig. 197
Infotainment Swing: numeric keypad / editing the phone number
Enter a telephone number and dial
›
In the Telephone main menu, tap on the function surface
.
›
Enter the telephone number using the numeric keypad » Fig. 196 or.
» Fig. 197 -
.
›
Select the number entered by tapping on the function surface
.
Function surfaces of the numerical keyboard Enter the last dialled number / dial the telephone number entered
Emergency call (Only applies to some countries)
Breakdown call in case of breakdown Information call (for information regarding the products and services ofthe brand ŠKODA )
Choosing the mailbox number (the function is not supported for Info-
tainment Swing)
Delete the last number entered Display of function surfaces
/
for the movement of the cursor in the
input line » Fig. 196 - » Fig. 197
Emergency services and information call
If no breakdown or info calls can be made then a ŠKODA service partner should
be consulted.
For active online services Care Connect carried out the connection to the
emergency services or info call using this service » page 118,
Search for a contact using the numeric keypad
The numeric keypad can also be used for a contact search.
If e.g the digits 32 are entered, then, contacts are displayed in the letter se- quence DA, FA, EB etc. in addition to the numeric keypad in the area A
» Fig. 196 and » Fig. 197 .
Voicemail box (does not apply to Infotainment Swing)
If not import the voicemail number or was not imported or entered, then this
can be entered or changed as follows.
▶ In the Telephone main menu, tap on the function surface
→
User profile
→
Mailbox number:
.
▶ To select the voice mailbox number, tap the function surface Or on the
numeric keypad, tap on the function surface
hold.
Note
The numeric keyboard can also be displayed during a telephone call.
164Infotainment
Page 167 of 344

List of telephone contactsFig. 198
Infotainment Columbus, Amundsen: list of telephone contacts /
Contact Details
Fig. 199
Infotainment Swing: list of telephone contacts / Contact Details
›
In the Telephone main menu, tap on the function surface
a list of tele-
phone contacts is displayed » Fig. 198 or. » Fig. 199 -
.
The main telephone is connected to Infotainment, the telephone contacts
from the telephone are used.
Located in the external module of infotainment Columbus a SIM card with acti-
vated telephone services, phone contacts on the SIM card are available. If nec-
essary, you can choose another external device to import the telephone con-
tacts by the function surface
D
» Fig. 189 on page 158 is tapped.
Functional surfaces
Contact search
Select a number in the telephone contact list - if a telephone contact con-
tains several telephone numbers, the system displays a menu containing
the telephone numbers for this contact after selecting the contact)
Display the contact details
Select the number in the contact details
Edit the telephone number of the contact before dialling
Infotainment Columbus, Amundsen, Bolero: The contact name can be read out by Infotainment’s generated voice
Open the menu for sending a text message (SMS)
Infotainment Columbus, Amundsen: Start the route guidance to the contact address
Import list
After the first connection of the primary telephone and/or the SIM card (Co-
lumbus) with Infotainment, the import of the telephone contacts to the Info-
tainment memory starts. The import can take several minutes.
In the Infotainment phonebook, there are 4000 (Columbus) and 2000 (Amund-
sen, Bolero, Swing) free storage locations for imported telephone contacts.
Each contact can contain up to 5 telephone numbers.
The number of imported contacts can be determined in the menu item
→user profile
→
Import contacts:
or.
import contacts
be determined.
If an error occurs during the import, an appropriate message appears on the
screen.
Refresh list
When the telephone reconnects with Infotainment, the list is automatically
updated.
The update can be carried out manually as follows. ▶ In the Telephone main menu, tap on the function surface
→
user profile
→
Import contacts:
or.
import contacts
Tap.
ABC165Telephone
Page 168 of 344

Management of preferred contacts (favourites)Fig. 200
Infotainment Columbus, Amund-
sen, Bolero: Favorite Contacts
Fig. 201
Infotainment Swing: Favorite
Contacts
Assigning favourites
›
In the main menu Telephone, tap on the desired function surface
A
» Fig. 200 or.» Fig. 201 .
›
Select the desired contact (if required, one of the contact numbers).
Connecting to a favourite
The function surfaces of preferred contacts allow the contact telephone num-
bers to be dialled immediately.
The favourites are available in two storage groups.
›
To the change storage group tap on the function surface
B
» Fig. 200 and
» Fig. 201 .
›
To choose tap on the assigned function area
A
» Fig. 200 and » Fig. 201 .
Change allocated favourites
›
In the Telephone main menu, hold the desired function surface
A
» Fig. 200
and » Fig. 201 .
›
Select the desired contact (if required, one of the contact numbers).
Delete a favourite›Press the button, then tap on the function surface
→
User profile
→
Manage favourites
.
›
Press the desired function surface of the preferred contact and confirm the
deletion.
You can delete all contacts by tapping on the function surface
Delete all
/
All
and confirm the deletion process.
Call list
Fig. 202
Infotainment Columbus, Amundsen, Bolero: Call List / Contact
details
Fig. 203
Infotainment Swing: Call List / Contact details
›
In the Telephone main menu, tap on the function surface
a call list is dis-
played » Fig. 202 or.» Fig. 203 -
.
The call list can also be displayed during a telephone call.
166Infotainment