STC-16
< BASIC INSPECTION >
DIAGNOSIS AND REPAIR WORKFLOW
YES >> GO TO 7.
NO >> Check harness and connectors based on the information obtained by interview. Refer to GI-42,
"Intermittent Incident".
7.FINAL CHECK
With CONSULT
1. Check the reference value for EPS control unit.
2. Recheck the symptom and check that sympto m is not reproduced on the same conditions.
Is the symptom reproduced?
YES >> GO TO 3.
NO >> Inspection End.
Diagnostic Work SheetINFOID:0000000012431952
Description
• In general, customers have their own criteria for a pr oblem. Therefore, it is important to understand the
symptom and status well enough by asking the customer about his/her concerns carefully. To systemize all
the information for the diagnosis, prepare the interview sheet referring to the interview points.
• In some cases, multiple conditions that appear simultaneously may cause a DTC to be detected.
Interview sheet sample
Interview sheet
Customer
name MR/MSRegistration
number
Initial year
registration
Vehicle type VIN
Storage date EngineMileagekm (Mile)
Symptom †
The steering wheel position (center) is in the wrong position.
† Warning lamp turns on.
† Noise †Vibration
† Others
( )
First occurrence †Recently †Others ( )
Frequency of occurrence †Always †Under a certain conditions of †Sometimes (time(s)/day)
Climate con-
ditions †
Irrelevant
Weather †Fine †Cloud †Rain †Snow †Others ( )
Temperature †Hot †Warm †Cool †Cold †Temperature [Approx. °C ( °F)]
Relative humidity †High †Moderate †Low
Road conditions †
Urban area †Suburb area †High way
† Mountain road (uphill or down hill) †Rough road
Operation conditions, etc. †
Irrelevant
† When engine starts †During idling
† During driving †During acceleration †At constant speed driving
† During deceleration †During cornerin g (right curve or left curve)
† During steering
Revision: August 2015 2016 Versa Note
cardiagn.com
DIAGNOSIS AND REPAIR WORK FLOWTM-123
< BASIC INSPECTION > [CVT: RE0F11A]
C
EF
G H
I
J
K L
M A
B
TM
N
O P
Use TM-223, "Symptom Table" from the symptom inspection result in step 4. Then identify where to start per-
forming the diagnosis based on possible causes and symptoms.
>> GO TO 8.
7.REPAIR OR REPLACE THE MALFUNCTIONING PARTS
Repair or replace the detected malfunctioning parts.
Reconnect parts or connector after repairing or replacing, and then erase DTC if necessary.
>> GO TO 8.
8.FINAL CHECK
Perform “DTC CONFIRMATION PROCEDURE” again to make sure that the repair is correctly performed.
Check that malfunctions are not reproduced when obtai ning the malfunction information from the customer,
referring to the symptom inspection result in step 3 or 4.
Is DTC or malfunction symptom reproduced?
YES-1 (DTC is reproduced.)>>GO TO 5.
YES-2 (Malfunction is reproduced.)>>GO TO 6.
NO >> Before delivering the vehicle to the customer, make sure that DTC is erased.
Question sheetINFOID:0000000012431041
DESCRIPTION
There are many operating conditions that may cause a malfunction
of the transmission parts. By understanding those conditions prop-
erly, a quick and exact diagnosis can be achieved.
In general, perception of a problem varies depending on individuals.
Ask the customer about his/her concer ns carefully. It is important to
understand the phenomenon or status. To systemize all the informa-
tion for the diagnosis, prepare the question sheet referring to the
question points.
In some cases, multiple conditions that appear simultaneously may
cause a DTC to be detected.
Worksheet Sample
SEF907L
Question sheet
Customer's
name MR/MSRegistration
number
Initial year
registrationYear Month
day
Vehicle type Chassis No.
Storage date Ye a r M o n t h
dayEngine
Mileagekm
Symptom † Vehicle does not start. ( † R position † D position † L position † M position)
† Upshifting does not occur. † Downshifting does not occur.
† Lock-up malfunction
† Shift point is too high. † Shift point is too low.
† Shift shock ( † N ⇒D † Lock-up † R, D, L and M position)
† Slip ( † N ⇒D † Lock-up † R, D, L and M position)
† Noise † Vibration
When selector lever position is shifted, shift pattern does not change.
† Other
( )
First occurrence †Recently (as from month of year )
Frequency of occurrence †Always †Under certain conditions † Sometimes ( time(s)/day)
Revision: August 2015 2016 Versa Note
cardiagn.com