Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
All vehicles (except Mercedes-AMG vehicles):
it is only partially
possible to engage the gears, or the transmission is in position N.
Mercedes-AMG vehicles: it is only possible to shift into secondgear
and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
Mercedes-AMG vehicles: ifD is selected, the transmission shifts
into second gear; ifRis selected, the transmission shifts into
reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. Refuelling
151Driving and parking Z
Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
! Take care not to damage the sealing strip
and the moulding on the side of the rear win- dow when scraping ice off the rear window.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden acceleration,
steering and braking manoeuvres. Do not use
cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
X Try to bring the vehicle under control by using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always adapt your driving style and drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Further information on driving with snow chains (Y page 307).
Further information on driving with summer
tyres (Y page 306).
Observe the notes in the "Winter operation" sec-
tion (Y page 306). Driving systems
Cruise control
General notes Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid
exceeding the set speed. On long and steep
downhill gradients, especially if the vehicle is
laden, you must select a lower gear in good time.
By doing so, you will make use of the braking
effect of the engine. This relieves the load on the brake system and prevents the brakes from
overheating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a steady speed for a prolonged period. You can set any
road speed above 30 km/h.
Important safety notes If you fail to adapt your driving style, cruise con-
trol can neither reduce the risk of accident nor
override the laws of physics. Cruise control can-
not take road, weather and traffic conditions
into account. Cruise control is only an aid. You
are responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good time and for maintaining lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed, e.g.
heavy traffic or winding roads.
R on slippery roads. Braking or accelerating
may cause the drive wheels to lose traction
and the vehicle could then skid.
R when there is poor visibility, e.g. due to fog,
heavy rain or snow. Driving systems
159Driving and parking Z
Display messages
Possible causes/consequences and
M
MSolutions Apply brake to
Apply brake to
select R select R You attempted to shift from position
Dto position R.
X Depress the brake pedal.
X Shift the transmission to position R.Without changing
Without changing
gear, consult work‐ gear, consult work‐
shop shop You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position
Dis selected:
X Drive to a qualified specialist workshop without shifting the trans-
mission from position D.
If transmission position R,Nor Pis selected:
X Consult a qualified specialist workshop. Reversing Reversing
not
not poss.
poss.
Consult workshop
Consult workshop You cannot shift into the transmission position
Rdue to a malfunction.
The transmission positions P,N or Dcontinue to be available.
A warning tone also sounds.
X Consult a qualified specialist workshop. Transmission Mal‐
Transmission Mal‐
function Stop function Stop A malfunction has occurred in the mechanical transmission compo-
nents.
A warning tone also sounds. The transmission shifts automatically to position N.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.
X Safeguard the vehicle against rolling away (Y page 153).
X Consult a qualified specialist workshop. Stop vehicle Leave Stop vehicle Leave
engine engine
running
running Wait
Wait
Transmission cool‐
Transmission cool‐
ing ing The transmission has overheated. Pulling away can be temporarily
impaired or not possible.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Wait until the display message disappears before pulling away. Auxiliary battery Auxiliary battery
malfunction malfunction The auxiliary battery for the automatic transmission is no longer being
charged.
X Consult a qualified specialist workshop at the next opportunity.
X Until then, set the transmission to position Pbefore you switch off
the engine.
X Before leaving the vehicle, apply the electric parking brake. N The boot lid is open.
X Close the boot lid. 240
Display
messagesOn-board computer and displays
Vehicle identification number (VIN)
X
Move the front-passenger seat to its rearmost
position.
X Fold up floor covering :in front of the front-
passenger seat.
VIN ;can be seen.
The VIN can also be found on the vehicle iden-
tification plate (Y page 321). Service products and capacities
Important safety notes
G
WARNING
Service product can be poisonous and haz-
ardous to health. There is a risk of injury.
Observe the instructions on the respective
original container when using, storing and dis- posing off service products. Always store ser-
vice products in the sealed original container. Always keep service products out of the reach
of children. H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R fuels
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscreen washer fluid
R climate control system refrigerant When handling, storing and disposing of any
service products, please observe the relevant
regulations.
Components and service products must be
matched. Only use products recommended by
Mercedes-Benz. Damage which is caused by the use of products which have not been recom-
mended is not covered by the Mercedes-Benz
warranty or goodwill gestures. They are listed inthis Mercedes-Benz Owner's Manual in the
appropriate section.
You can identify service products approved by
Mercedes-Benz by the following inscriptions on
the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB
229.51). They have not necessarily been
approved by Mercedes-Benz.
Other identifications, for example:
R 0 W-30
R 5 W-30
R 5 W-40
You can obtain further information at any quali-
fied specialist workshop or on the Internet at
http://bevo.mercedes-benz.co m. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel 322
Service products and capacitiesTechnical data