2016 MERCEDES-BENZ METRIS technical data

Index....................................................... 3
Introduction......................................... 25
Atag lance ........................................... 34
Safety................................................... 43
Opening and closing...........................67
Seats,steering wheel and mirrors ....83
Lights and windshield wipers ............92
Climatecontrol ................................. 107
Driving and parking..........................119
On-boardcomputer and displays ....168
Stowing and features .......................228
Transportingloads ............................ 232
Maintenance and care ......................240
Breakdown assistance .....................260
Wheels and tires ............................... 267
Technicaldata................................... 294
2Contents

Display messages(vehicle with
steering whee lbuttons )................. 218
Display message s(vehicle with-
ou tsteering whee lbuttons )........... 200
Important safety note s.................... 77
Opening dimensions ...................... 303
Opening/closing from the out-
sid e.................................................. 77
Problem (malfunction) ..................... 77
Tank contents
Displaying the rang e(vehicle with
steering wheelb uttons) ................. 177
Displaying the rang e(vehicle with-
outs teering wheelb uttons) ........... 172
Technical data
Capacities ...................................... 295
Cargo tie-dow npoints .................... 304
Guid erail. ...................................... 304
Loading rails .................................. 304
Rear racks ..................................... 304
Roof carrie r.................................... 304
Tires/wheels ................................. 290
Trailer tow hitch ............................. 305
Vehicl edata. .................................. 303
Vehicl edimensions ........................ 303
Telephone
Accepting acall. ............................ 182
Displa ymessage ............................ 218
Introduction ................................... 181
Numbe rfrom the phone boo k........ 182
Redialing ........................................ 182
Rejecting/ending acall. ................ 182
Temperature
Coolant (displa yinthe instrument
cluster) .......................................... 169
Coolant (displa yinthe on-board
computer) ...................................... 172
Outsid etemperature ...................... 169
Setting (climate control )................ 112
Thef tdeterrents ystems
ATA (Anti-Theft Alarm system) ......... 66
Immobilizer ...................................... 66
Time
Setting (vehicle with steering
wheelb uttons) ............................... 186
Setting the time (vehicle with
steering wheelb uttons) ................. 186 Setting the time (vehicle without
steering wheelb
uttons) ................. 175
Tire pressure
Calling up (on-board computer) ..... 274
Checki ng ma
nually ........................ 274
Di

spla ymessages (vehicle with
steering wheelb uttons) ................. 216
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 199
Important safety notes .................. 274
Maximu m....................................... 274
Note s............................................. 273
Recommended ............................... 270
Tables ............................................ 278
Tire labe l........................................ 271
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 276
Function/note s............................. 274
Genera lnotes ................................ 274
Important safety notes .................. 275
Restarting ...................................... 277
Warning lamp ................................. 226
Warning message .......................... 276
Tire pressure table ............................ 278
Tiredness assistant
see ATTENTIO NASSIST
Tires
Aspect rati o(definition) ................. 285
Average weight of the vehicle
occupants (definition) .................... 284
Bar (definition) ............................... 284
Changing awheel .......................... 286
Characteristics .............................. 284
Checking ........................................ 268
Curb weight (definition) ................. 285
Definition of terms ......................... 284
Directio nofrotation ...................... 286
Displa ymessages (vehicle with
steering wheelb uttons) ................. 216
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 199
Distribution of the vehicl eoccu-
pants (definition) ............................ 286
DOT (Department of Transporta-
tion) (definition) ............................. 284
DOT, Tire Identification Number
(TIN) ............................................... 283
20Index

Proper use
Observe the following information when oper-
ating your vehicle:
Rthe safety notes in these operating instruc-
tions
Rthe technical data in these Operating Instruc-
tions
Rtraffic laws and regulations
Rmotor vehicle laws and safety standards
There are various warning stickers affixed to the
vehicle. If you remove warning stickers, you and
others may fail to recognizet he dangers. Leave
the warning stickers in their original position.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at aqualified
specialist workshop.
The general operating permit for your vehicle
could be rendered invalid if you carry out mod-
ifications to electronic components, their soft-
ware as well as wiring.
GWARNING
Gases and fluids from substances that con-
stitute ahealth hazard or react aggressively
can escape even from securely closed con-
tainers. When transporting such substances
in the vehicle interior, your ability to concen-
trate or your health could be affected during
the journey. Malfunctions, short circuits or
electrical components ystem failures may
also result. There is arisk of an accident and
fire.
Do not store or transport any substances in
the vehicle interior which are hazardous to
health or react aggressively.
These instructions must also be observed for
vehicles where the cargo compartmentisn ot
fully separated from the driver's cab.
Partition with door/window: always keep the
door/window in the partition closed during
transport.
Examples of substances that are hazardous to
health and/or react aggressively:
RSolvents
RFuel
ROil and grease
RCleaning agents
RAcids
Protection of the environment
Economic and environmentally aware
driving
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in amanner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditionsofy our vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Introduction27
Z

wise wear morequickly and thevehicle's
operatin gpermit may be invalidated.
Problems with your vehicle
If you should experience problems with your
vehicle, particularly one swhich may affect vehi-
cle safety, please contac taMercedes-Benz
Commercial Van Center to have th eproblem
diagnosed and rectified. If th eproblem is not
dealt with to your satisfactio nthere, please con-
tac taM ercedes-Ben zCommercial Van Center
again or writetoo ne of thefollowing addresses.
In th eUSA
Customer Assistanc eCenter
Mercedes-Ben zUSA,LLC
OneM ercedes Drive
Montreal, N07645-035 0
In Canada
Customer Relations Department
Mercedes-Ben zCanada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunction srelevant to
safety
USA only:
The following tex tispublishedasr equired of all
manufacturersu nder Title 49,Code of U.S.Fed-
eral Regulations ,Part 575p ursuanttot he
"National Traffic and Motor Vehicle Safety Ac tof
1966".
If you believet haty our vehicle has adefect
which could cause acrash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA )inaddition to notifyin gMercedes-Benz
USA ,LL.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that asafety
defec texists in agroup of vehicles, it may order
ar ecall and remedy campaign.H owever, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA ,LL.
To contac tNHTSA ,you may call th eVehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153 );go to http://
www.safercar.gov;orw rite to: Administrator,NHTSA,4
00 SeventhS treet, SW., Washington,
DC 20590.
You can find more information on vehicle safety
at:
http://www.safercar.gov
Registering your vehicle
Mercedes-Benz may instruct its Mercedes-Benz
Commercial Van Center to carry out technical
inspections on certain vehicles. This is always
the case if the quality or safety of the vehicle is
improved as aresult of the inspection.
Mercedes-Benz can only inform you about vehi-
cle checksifith as your registration data.
Your registration data is not stored if:
Ryou did not purchase your vehicle at a
Mercedes-Benz Commercial Van Center
Ryour vehicle was not inspected at a
Mercedes-Benz Commercial Van Center
It is advisable to register your vehicle with a
Mercedes-Benz Commercial Van Center. Inform
Mercedes-Benz as soon as possible about any
change of address or vehicle ownership.
Attachments, bodies, equipment and
conversions
Information about body/equipment
mounting directives
!For safety reasons, have bodies manufac-
tured and installed in accordanc ewith the
valid Mercedes-Benz body/equipment
mountin gdirectives. These body/equipment
mountin gdirectives guarantee that the chas-
sis and add-on equipment form acohesive
whole and that the highest possible level of
operating and driving safety is reached.
For safety reasons, Mercedes-Benz recom-
mends that:
Rno other modifications be made to the vehi-
cle.
Rapproval be obtained from Mercedes-Benz
in the event of deviations from approved
body/equipment mountin gdirectives.
Approval by official testing centers or permis-
sion given by authorities do not eliminate
safety risks.
30Introduction

Mercedes-Benztests genuine Mercedes-Benz
parts, conversion parts and accessories that
have been specifically approved for the type of
vehicle for:
Rreliability
Rsafety
Rsuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Even if an
independent or official approval has been pro-
vided in exceptional cases, Mercedes-Benz
accepts no responsibility for the use of such
parts in Mercedes-Benzv ehicles.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Mercedes-Benzp arts satisfy these require-
ments .Make sure that all parts are suitable for
your vehicle.
Always specify the vehicle identification number
(VIN) (
Ypage 294) and engine number when
ordering genuine Mercedes-Benzp arts
(
Ypage 295).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card
for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in acom-
pact form.
Further information can be found under http://
portal.aftersales.i.daimler.com.
Data stored in the vehicle
Data Recording
Aw ide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
Rthe vehicle's operating state
Revents
Rfaults In general, this technical information docu-
ments the state of
acomponent, amodule, a
system or the surroundings.
These include, for example:
Roperating conditionsofs ystem components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditionsi n
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in detectin gand rectifying faults and
defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranty events
Rquality assurance
The vehicle is read out by employees of the ser- vice network (including the manufacturer) using
special diagnostic testers .You can obtain more
information there, if required.
After afault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, after
consultation with an authorized expert), could
be traced to aperson.
32Introduction

Key ProgrammedorLt. Slid. Door Pro‐grammed/Rt. Slid. Door Programmedmessage.
Resetting the sliding door
You must reset the sliding door if there has been
am alfunction or an interruption in the voltage
supply.
XIf the sliding door is open: close it by hand.
XUsing the ÅorÆ sliding door button on
the center console, open the sliding door at
least 15.8 in (40 cm )and then close the slid-
ing door completely.
XWhen the sliding door is closed, open the slid-
ing door fully using the ÅorÆ sliding
door button on the center console.
The sliding door is reset and operational.
XClose the sliding door if required.
Problems with the sliding door
The electric sliding door is locked in place.
Unfavorable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the sliding door.
XPress and hold the sliding door button until
the sliding door has opened or closed.
The sliding door moves with increased force.
Observe that, in such circumstances, the
obstacle detection is less sensitive. To stop
the movement, release the sliding door but-
ton.
XRemove the cause of the blockage at the ear-
liest opportunity.
Tailgate
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is arisk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
You will find details of the tailgate opening
dimensions under "Technical data"
(
Ypage 303).
Opening/closing
XTo open: press button :on the handle.
XRaise the tailgate.
XTo close: pull the tailgate firmly downwards
by strap ;and close it from outside.
For service purposes the tailgate can also be
opened from the inside (
Ypage 77).
Problems with the tailgate
The tailgate cannot be opened.
The voltage supplyh as been interrupted or the
battery charge is insufficient.
Tailgate77
Opening and closing
Z

Therefore notethe following:
ROnly installaball coupling that is approved
for your vehicle.
RBefore the journey, make sure that the ball
coupling is correctly installed and secured.
To do this, observe the operating instruc-
tions of the ball coupling manufacturer.
RDo not make any modification stothe ball
coupling or the trailer tow hitch.
You must observe the operating instructions
of the trailer tow hitch or ball coupling manu-
facturer.
GWARNING
If the ball coupling is not correctly installed
and secured, it could come loose while driving and endanger other road users. There is arisk
of an accident and injury.
Install and secure the ball coupling as descri-
bed in the ball coupling manufacturer's instal-
lation instructions .Make sure that the ball
coupling is correctly installed and secured
before every journey.
GWARNING
When the vehicle/trailer combination begins
to lurch, you could lose control of it. The vehi- cle/trailer combination could even rollover.
There is arisk of an accident.
On no account should you attempt to
straighten up the vehicle/trailer combination
by increasingt he speed. Reduce vehicle
speed and do not countersteer. Apply the
brake as necessary.
You can attach carrier systems such as bicycle
racks or load-bearing implements on the ball
coupling. The maximum noseweight of 165 lb
(75 kg) applies when using carrier systems on
the ball coupling.
Always observe the operating instructions pro-
vided by the manufacturers of the trailer cou-
pling and the ball coupling.
Couple and decouple the trailer carefully. When backing up the towing vehicle, make sure
nobody is standin gbetween the vehicle and the
trailer. At
railer which is incorrectly coupled to the tow-
ing vehicle could break away.Ac orrectly cou-
pled trailer must be positioned horizontally
behind the towing vehicle.
Ensure that the following weights are not excee-
ded:
Rthe permissible noseweight
Rthe permissible trailer load
Rthe permissible rear axle load of the towing
vehicle
Rthe maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
Rthe maximum permissible gross weight of
vehicle/trailer combination
The applicable permissible values that may not
be exceeded can be found:
Rin your vehicle documents
Ron the type plates for the trailer tow hitch
Ron the type plates for the trailer
Ron the vehicle identification plate
(Ypage 294).
Where the values differ, the lowest is valid.
You will find the values approved by the manu-
facturer on the vehicle identification plates and
those for the towing vehicle in the "Technical
data" section (
Ypage 305).
Your vehicle behaves differently with atrailer
than without one.
The vehicle/trailer combination:
Ris heavier
Ris restricted in its acceleration and gradient-
climbing capability
Rhas an increased braking distance
Ris more susceptible to stron gcrosswinds
Rrequires more sensitiv esteering
Rhas alarger turnin gcircle
This may impair the handling characteristics.
When towing atrailer, alwaysa djust your speed
to suit the road and weather conditions. Drive
carefully. Maint ainasafe

distance.
If you require any further explanation regarding
the information contained in the Operating
Instructions, please contact aMercedes-Benz
Commercial Van Center.
Towing atrailer163
Driving and parking
Z

driver'sweight of approximately 150 lbs (68 kg).
The permissible Gross Combination Weight Rat-
ing is vehicle-specific and depends on the equip-
ment level.
When driving with atrailer, you should not
exceed the permitted Gross Combination
Weight Rating (GCWR).
The permissible values, which must not be
exceeded, can be found in your vehicle docu-
ment sand on the trailer tow hitc htype plates for
the trailer and the vehicle (
Ypage 294). The
basic values approved by the manufacturer can
also be found in the "Technical data" section
(
Ypage 305). If the values vary, the lowest
value always applies.
Loading atrailer
!Utiliz ethe maximum permissible nose-
weight as fully as possible. Do not allow the
weight to fall below the minimum permissible
noseweight ,otherwise the trailer may come
loose.
RThe load must be distributed over the vehicle
and the trailer so as not to exceed either the
maximum permissible values for the gross
vehicle weight ratin g(GVWR) and gross trailer
weight (GTW), the gross combination weight
ratin g(GCWR), nor the maximum permissible
gross axle weight ratin g(GAWR) and trailer
drawbar noseweight ratin gofyour vehicle.
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the rear axle load. This will pre-
vent you from exceeding the permissible
gross axle weight (GAWR).
RAdd the drawbar noseweight on the ball cou-
pling (TWR) to the vehicle payload. This will
ensure that you do not exceed the permissi-
ble gross vehicle weight ratin g(GVWR).
Checking the vehicle and trailer weight
RMake sure the weights of the towing vehicle
and the trailer comply with the maximum per-
missible values. Have the vehicle/trailer com-
bination weighed on acalibrated weigh-
bridge. The vehicle/trailer combination con-
sists of the towing vehicle includin gthe driver,
passenger sand load, as well as the loaded
trailer.
RCheck the maximum permissible gross axle
weight ratin gofthe fronta nd rear axles
(GAWR), the gross trailer weight (GTW), the gross combination weight ratin
g(GCWR) and
the noseweight of the trailer drawbar (TWR).
Trailer power supply
!
Incorrectw iring of the connector plug could,
under certain circumstances, cause malfunc-
tion sint he vehicle's other electronic sys-
tems .Wet herefore recommend having the
connector plug wired at aqualified specialist
workshop.
!You can connec taccessories with amaxi-
mum power consumption of 240 Wtothe
permanen tpower supply.
You must not charge atrailer battery using the
power supply.
Your vehicle may be equipped with various elec-
trical installations for trailer towing .Depending
on your trailer, you may need an adapter to con-
nec tthe electrical system of the trailer with that
of the vehicle.
The trailer socket of your vehicle is equipped at
the factory with apermanen tpower supply.
The permanen tpower supply is on the trailer
socket pin assignmen t4.
Note that the permanen tpower supply of the
trailer is not switched off when the on-board
voltage is low. This can completely discharge
the starter battery of your vehicle.
Further information on the electrical equipment currently installed on your vehicle and on instal-
ling trailer electrics can be obtained at any quali-
fied specialist workshop.
Towing atrailer167
Driving and parking
Z