Flat tireChangingaw heel/mountin gthe
sparew heel .................................. .287
Fogged-up windows
see Climate control
Frequencies
Mobile phone ................................. 294
Two-way radio ................................ 294
Fron tfog lamps
Changing bulbs ................................ 98
Display messages (vehicle with
steering wheel buttons) ................. 210
Display messages (vehicle with-
out steering wheel buttons) ........... 196
Switching on/off .............................. 93
Front-passenger seat
see Seats
Fuel
Additives (gasoline) ........................ 297
Consumption information .............. 297
Consumption statistics (vehicle
with steering wheel buttons) ......... 178
Consumption statistics (vehicle
without steering wheel buttons) .... 171
Displaying the current consump-
tion (vehicle with steering wheel
buttons) ......................................... 177
Displaying the current consump-
tion (vehicle without steering
wheel buttons) ............................... 172
Displaying the range (vehicle with
steering wheel buttons) ................. 177
Displaying the range (vehicle with-
out steering wheel buttons) ........... 172
Driving abroad ............................... 136
Driving tips ....................................1 35
Fuel content displa y(vehicle with-
out steering wheel buttons) ........... 170
Fuel gauge (vehicle with steering
wheel buttons) ................................. 37
Grade (gasoline) ............................ 296
Important safety notes .................. 296
Problem (malfunction) ................... 132
Refueling ........................................ 131
Tank content/reserve fuel ............. 296
Fue lcon tent
Display (vehicle without steering
wheel buttons) ............................... 170 Fue
llevel
Gauge (vehicle with steering
wheel buttons) ............................ ..... 37
F ue ltank
Probl
em (malfunction) ................... 132
Fue ltank reserve level
Display messages (vehicle with
steering wheel buttons) ................. 212
Display messages (vehicle with-
out steering wheel buttons) ........... 198
Fuses ..................................................2 66
G
Gasoline............................................. 296
Gearshift recommendation
Display (vehicle with steering
wheel buttons) ............................... 176
Display (vehicle without steering
wheel buttons) ............................... 170
Genuine parts ...................................... 31
Glove box ...........................................2 28
GTW (Gros sTrailer Weight) (defini-
tion) .................................................... 284
Guide rail
Maximum tensil estrength ............. 304
H
Handbrake
see Parking brake
Handling control system
see ESP
®(Electroni cStability Program)
Hazard warning lamps ........................ 94
Head restraints
Adjusting (manually). ....................... 88
Important safety notes .................... 88
Removing/installing ........................ 88
Headlamps
Changing bulb s(halogen head-
lamps ).............................................. 98
Fogging up ....................................... 95
see Automati cheadlamp mode
Heating
see Climate control
High-beam headlamps
Displa ymessages (vehicle with
steering wheelb uttons) ................. 209
Index11
Memory card (audio)......................... 181
Mercedes-Ben zService24h .............. 262
Message memory
On-board computer (vehicle with
steering whee lbuttons) ................. 202
On-board computer (vehicle with-
out steering whee lbuttons) ...........1 88
Messages
see Warning and indicator lamps
Mirrors
Exterior mirrors ................................ 91
Important safety notes .................... 90
Rear-view mirror .............................. 91
see Vanity mirror
Mobile phone
Typeapproval/frequency .............. 294
Model designation
see Vehicle identification plate
Modifying the programming
(SmartKey) ...........................................6 8
Motor oil additives
see Additives
Mountin gwheels
Lowering the vehicl e...................... 289
Mounting anew whee l................... 288
Preparing the vehicl e.....................2 87
Raising the vehicle ......................... 287
Removing awheel .......................... 288
Removing and mounting the spare
wheel ............................................. 292
Securing the vehicle against roll-
ing away ........................................ 287
MP3
Operation ....................................... 181
N
NavigationMenu (on-board computer) ............ 179
Notes on breaking-i nanew vehi-
cle ....................................................... 119
O
Occupant Classification System
(OCS)
Conditions ....................................... 50
Faults ............................................... 54 Operation ......................................... 51
System self-test ............................... 52
Occupant safety
Automatic measure safter an acci-
dent ................................................. 56
Childre ninthe vehicle ..................... 56
Important safety notes .................... 43
Introduction to the restraint sys-
tem ..................................................4 3
Occupant Classification System
(OCS) ............................................... 50
PASSENGER AIR BAG indicator
lamps ............................................... 44
Pets in the vehicle ........................... 62
Restraint system warning lamp ........ 43
OCS
Conditions ....................................... 50
Faults ............................................... 54
Operation ......................................... 51
System self-test ...............................5 2
Odometer
Displaying (vehicle with steering
wheel buttons) .............................. .177
Displaying (vehicle without steer-
ing wheel buttons) ......................... 171
Setting the displa yunit (vehicle
with steering wheel but-
tons) .............................................. 185
Setting the displa yunit (vehicle
without steering wheel buttons) .... 174
Off-road driving
Checklist after driving off-road. ..... 140
Important safety notes .................. 138
Rules for driving off-road. ..............139
Oil
see Engine oil
On-board computer (vehicle with
steering wheel buttons)
Assistance menu ........................... 182
Audi omenu ................................... 180
Date menu ..................................... 186
Display messages .............. ............ 201
Fa ctory
settings .............................1 87
Important safety notes .................. 168
Instrument cluster menu ...............1 85
Lights menu ................................... 186
Menu overview .............................. 177
Message memory .......................... 202
14Index
Navigation menu ............................ 179
Operating ....................................... 175
Permanent display .........................185
Service menu ................................. 184
Setting the date .............................1 86
Setting the displa y......................... 185
Setting the displa ylanguage .......... 185
Setting the language ......................1 85
Setting the time .............................1 86
Settings menu ............................... 185
Standard displa y............................ 177
Telephone menu ............................ 181
Time menu ..................................... 186
Tri pm enu ...................................... 177
Vehicl emenu ................................. 187
On-board computer (vehicl ewith-
out steering whee lbuttons)
Coolant temperature display
menu ............................................. 172
Current fue lconsumption menu .... 172
Date menu ..................................... 175
Digital speedometer menu ............. 172
Displa ymessages .......................... 188
Distance menu ............................... 171
Factory settings ............................. 173
Important safety notes .................. 168
Menu overview .............................. 171
Message memory .......................... 188
Operating ....................................... 170
Permanent display ......................... 174
Range menu ................................... 172
Setting the date ............................. 175
Setting the display ......................... 174
Setting the display languag e.......... 173
Setting the languag e...................... 173
Setting the time ............................. 175
Setting smenu ............................... 173
Standard display menu .................. 171
Time menu ..................................... 175
Tri pc ompute rmenu ...................... 171
On-board computer (vehicles with
steering whee lbuttons)
Displaying the service message ..... 248
On-board computer (vehicles with-
out steering whee lbuttons)
Displaying the service message ..... 248
Operatin gInstructions
Before the first journey .................... 25 Limite
dWarranty ............................. 25
Operatin gsafety
Limite dWarra nty ............................. 25
O perati
n gs afety and vehicle
approval
Attachments and bodie s.................. 30
Changing the engine power out-
pu t................................................... 29
Correct us e...................................... 27
Declaration of conformity ................ 29
Equipment and conversions ............. 30
Important safety notes .................... 28
Information aboutb ody/equip-
ment mounting directives ................ 30
Note sono perating the vehicl e........ 28
Qualifie dspecialist workshop. ......... 29
Registering your vehicl e................... 30
Operatin gsystem
On-board compute r(vehicle with
steering wheelb uttons) ................. 175
On-board compute r(vehicle with-
outs teering wheelb uttons) ........... 170
Operator's Manual
Genera lnotes .................................. 25
Vehicl eequipment ........................... 25
Outside temperature display ........... 169
Overhead controlp anel...................... 41
Overrevvin grange ............................. 169
Overrun cutoff ................................... 135
P
Paint code number ............................ 294
Paintwork (cleaning instructions) ... 255
Parking ............................................... 132
Important safety notes .................. 132
Parking brake ................................ 133
Rear vie wcamera .......................... 158
see Active Parking Assist
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 154
see PARKTRONIC
see Rear vie wcamera
Parking assistance
see PARKTRONIC
Index15
Display messages(vehicle with
steering whee lbuttons )................. 218
Display message s(vehicle with-
ou tsteering whee lbuttons )........... 200
Important safety note s.................... 77
Opening dimensions ...................... 303
Opening/closing from the out-
sid e.................................................. 77
Problem (malfunction) ..................... 77
Tank contents
Displaying the rang e(vehicle with
steering wheelb uttons) ................. 177
Displaying the rang e(vehicle with-
outs teering wheelb uttons) ........... 172
Technical data
Capacities ...................................... 295
Cargo tie-dow npoints .................... 304
Guid erail. ...................................... 304
Loading rails .................................. 304
Rear racks ..................................... 304
Roof carrie r.................................... 304
Tires/wheels ................................. 290
Trailer tow hitch ............................. 305
Vehicl edata. .................................. 303
Vehicl edimensions ........................ 303
Telephone
Accepting acall. ............................ 182
Displa ymessage ............................ 218
Introduction ................................... 181
Numbe rfrom the phone boo k........ 182
Redialing ........................................ 182
Rejecting/ending acall. ................ 182
Temperature
Coolant (displa yinthe instrument
cluster) .......................................... 169
Coolant (displa yinthe on-board
computer) ...................................... 172
Outsid etemperature ...................... 169
Setting (climate control )................ 112
Thef tdeterrents ystems
ATA (Anti-Theft Alarm system) ......... 66
Immobilizer ...................................... 66
Time
Setting (vehicle with steering
wheelb uttons) ............................... 186
Setting the time (vehicle with
steering wheelb uttons) ................. 186 Setting the time (vehicle without
steering wheelb
uttons) ................. 175
Tire pressure
Calling up (on-board computer) ..... 274
Checki ng ma
nually ........................ 274
Di
spla ymessages (vehicle with
steering wheelb uttons) ................. 216
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 199
Important safety notes .................. 274
Maximu m....................................... 274
Note s............................................. 273
Recommended ............................... 270
Tables ............................................ 278
Tire labe l........................................ 271
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 276
Function/note s............................. 274
Genera lnotes ................................ 274
Important safety notes .................. 275
Restarting ...................................... 277
Warning lamp ................................. 226
Warning message .......................... 276
Tire pressure table ............................ 278
Tiredness assistant
see ATTENTIO NASSIST
Tires
Aspect rati o(definition) ................. 285
Average weight of the vehicle
occupants (definition) .................... 284
Bar (definition) ............................... 284
Changing awheel .......................... 286
Characteristics .............................. 284
Checking ........................................ 268
Curb weight (definition) ................. 285
Definition of terms ......................... 284
Directio nofrotation ...................... 286
Displa ymessages (vehicle with
steering wheelb uttons) ................. 216
Displa ymessages (vehicle with-
outs teering wheelb uttons) ........... 199
Distribution of the vehicl eoccu-
pants (definition) ............................ 286
DOT (Department of Transporta-
tion) (definition) ............................. 284
DOT, Tire Identification Number
(TIN) ............................................... 283
20Index
Benz, LLC has beeninformed in writing of
the necessity of such arepair.
(2) the sam edefect or damage, although less
serioust han described in (1) ,has been
repaired at least fou rtimes and Mercedes-
Benz has bee ninformed of the necessity of
such arepai rinw riting.
(3) the vehicle cannot be operate dfor more
than 30 calenda rdaysd ue to repairs result-
ing from the sam eorother majo rdefects or
damage.
Please send written notification to:
Mercedes-Benz USA, LLC
CustomerA ssistance Center
One Mercedes Drive
Montreal ,N07645-0350
Maintenance
The Service and Warranty Information booklet
describes al lthe necessar ymaintenance work
which should be performe datregula rintervals.
Alway sbring the Service and Warranty Informa-
tion booklet with yo uwhent aking the vehicle to
aM ercedes-Benz Commercial Van Center. Your
customer service adviso renters each service
into the Service and Warranty Information book-
let for you.
Breakdown assistance
The Mercedes-Benz Roadsid eAssistance Pro-
gramp rovides yo uwitht echnical assistance in
the case of abreakdown. You rtoll-free calls to
the Roadsid eAssistance Hotline are answered
by ours taff around the clock. 365 days ayear.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
Further information can be found in the
Mercedes-Benz Roadsid eAssistance-Program
brochure (USA) or the "Roadside Assistance"
section of the Service and Warranty Information booklet (Canada). Both are located in your vehi-
cle document wallet.
Change of address or owner
Please use the "Notice of Change of Address"
form in the Service and Warranty Information booklet to infor
musofachangeofa ddress, or
simplyp hone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCede s(1-800-367-6372) or
Customer Servic e(Ca nada )on
1-800-387-0100 .Thise nables us ,ifnecessary,
to contact yo uatany time.
If yo uselly ou rM ercedes, please leave al lthe
literature in the vehicl esothatiti savailable for
the next owner.
If your vehicl ewaspurchased as ausedv ehicle,
please send us the "Notice of Purchase of Used
Car" from the Service and Warranty Information
bookle torphone the Mercedes-Benz Customer
Assistance Center (USA) on hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada )on
1-800-387-0100.
Operatin gthe vehicle outside of the
USA and Canada
Whe ntraveling abroa dwithy ourv ehicle,
observe the following points:
RService facilities or replacement parts may
not be available immediately.
RUnleade dfuelfor vehicles with acatalytic
converter may not be available .Leade dfuel
can cause damag etothe catalytic converter.
RThe fue lmay have aconsiderably lower
octane rating. Unsuitabl efuelcan cause
engine damage.
Certai nMercedes-Benz model sare available in
Europe throug hourEuropean Delivery Program.
Please consult aMercedes-Benz Commercial
VanC enter for further information, or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montreal, N07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
26Introduction
Steering wheel buttons
FunctionPage
:Display176
;~
Rejects or endsacall181
Exitst he telephone book/
redial memory
6
Makes or accepts acall181
Switches to the redial mem-
ory
WX
Adjusts the volume
8
Mutes
ó
Vehicles with anavigation
system :switches on voice-
operated contro lofthe navi-
FunctionPage
gatio nsystem ;see the sepa-
rate operating instructions
==;
Calls up th emenub arinthe
display and select smenus175
9:
Selects asubmenu or func-
tion or scrolls through lists175
a
Confirm syours election175
Hides display messages201
%
Back175
Vehicles with anavigation
system: switches off voice-
operate dcontrol of the navi-
gation system; see the sepa-
rate operating instructions
iThe audi odevices, telephone and voice-
operate dcontrol using the steering wheel
buttons in the right control panel only func-
tion with aMercedes-Benz audi oornaviga-
tion system. If yo uare using an audi oornav-
igation system from another manufacturer,
the described functions may be restricted or
not available at all.
Steering whee lbuttons39
At ag lance
Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print.Country-specific variation sare possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to system sand function srelevantt o
safety.
Read the information on qualified specialist
workshops (
Ypage 29).
Key
Important safetyn otes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle' sequipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parkin gbrake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is arisk of an acciden tand injury.
When leaving the vehicle, always tak ethe
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock .This could
cause the engin etobeswitched off. There is a
risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
insertin gthe SmartKey int othe ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remotec ontrol
function could be affected.
Strongm agnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key:
Rwith electronic devices,e .g.am obile phone
or another key
Rwith metallic objects, e.g. coinsorm etal foil
Rin metallic objects, e.g. metal cases
This can affectt he key's functionality.
Key functions
:Battery checklamp
;&To lock the vehicle centrally
=5To unlock the sliding doors and the
tailgate or rear door or to unlock and open or
close the electric sliding door
?Mechanical key
A% To unlock the vehicle centrally or
unlock the frontd oor(s) only
The vehicle’s equipment includes 2keys. There
is an mechanical key in each key.
The key can be used to unlock the vehicle from
some distance. To preventt heft, only use the
key in the immediatev icinity of the vehicle.
Change the batteries immediately if battery
checkl amp:does not light up briefly with
every press of abutton (
Ypage 69).
XTo unlock centrally: press the%button.
The turn signals flash once.
Key67
Opening and closing
Z
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away.T here isarisk of an
accident.
After switching off the engine, always switch
to parking position P.Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the coolant temperature is very high, e.g.
after driving on hilly roads, leave the engine
running at idle speed for about two minutes
before turning it off.
This allowst he coolant temperature to return
to normal.
Vehicles with automatic transmission
XStop the vehicle.
XShift the transmission to position P.
XApply the parking brake.
XTurn key to position0in the ignition lock and
remove it.
The immobilizer is activated.
If you switch the engine off with the trans-
mission in position Ror D,t he automatic
transmission shifts to Nautomatically.
If you then open one of the front doors or
remove the key from the ignition, the auto-
matic transmission automatically shifts to P.
If you shift the automatic transmission to N
before switching off the engine, the automatic
transmission remains in Neven if afront door
is opened.
XSecure the vehicle to prevent it from rolling
away (Ypage 132).
Parking the vehicle for along period
If you leave the vehicle parked for longer than
4w eeks, the battery may be damaged by
exhaustive discharging.
XDisconnect the battery (Ypage 250).
or
XConnect the battery to atrickle charger.
Be sure to observe the notes on charging the batteries (
Ypage 253).
You can obtain information about trickle
chargers from aqualified specialist work-
shop.
If you leave the vehicle parked for longer than
6w eeks, the vehicle may suffer damage as a
result of lack of use.
XVisit aqualified specialist workshop and seek
advice.
Driving tips
General notes
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect.Y ou will require considerably
more effort to steer and brake. There is arisk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose control
of the vehicle. There is arisk of an accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements of the countryi n
which you are driving. Some jurisdictions pro-
hibit the driver from using amobile phone while
driving avehicle.
134Driving tips
Driving and parking