Problem
Possible causes/consequences and
M
MSolutions A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. A side window cannot be
closed and you cannot
see the cause. If a side window is obstructed during closing and reopens again
slightly:
X Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
X Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed without the automatic reversing feature. Sliding sunroof
Important safety notes
Your vehicle may be fitted with a sliding sunroof
or a panorama sliding sunroof. In the following
section, the term "sliding sunroof" refers to both types of sliding sunroof. G
WARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro- cedures.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, press the
switch briefly in any direction
The opening or closing procedure will be stop- ped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury. When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Only open the panorama sliding sunroof if it
is free of snow and ice. Otherwise, malfunc-
tions may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be damaged.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is
open. They are caused by minor pressure fluc-
tuations in the vehicle interior. Change the posi- tion of the sliding sunroof or open a side window
slightly. This will lessen or eliminate the noise. Sliding sunroof reversing feature
Your vehicle may be fitted with a sliding sunroof or a panorama sliding sunroof. In the following
section, the term "sliding sunroof" refers to both
types of sliding sunroof.
The sliding sunroof is equipped with an auto-
matic reversing feature. If an object blocks or
restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. The automatic reversing feature is,
however, only an aid and is no substitute for your attention when closing the sliding roof. Sliding sunroof
97Opening and closing Z
Correct driver's seat position
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. Observe the following when adjusting steering
wheel
:, seat belt ;and driver's seat =:
R you are as far away from the driver's airbag as
possible
R you are sitting in an upright position
R your thighs are slightly supported by the seat
cushion
R your legs are not entirely stretched and you
can depress the pedals properly
R the back of your head is supported at eye level
by the centre of the head restraint
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instrument
cluster clearly R
you have a good overview of traffic conditions
R the seat belt is pulled snugly against the body
and must be routed across the centre of your
shoulder and across your hips in the pelvic
area
Further related subjects:
R Electric seat adjustment (Y page 104)
R Adjusting the steering wheel mechanically
(Y page 113) or electrically (Y page 114).
R Fastening the seat belt correctly (Y page 46).
R Adjusting the rear-view mirror and exterior
mirrors (Y page 116).
R Vehicles with memory function: storing the
seat, steering wheel, exterior mirror and
Head-up Display settings with the memory
function (Y page 118). Seats
Important safety notes
G
WARNING
If children adjust the seats, they could
become trapped, especially if they are unat-
tended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The seats can still be adjusted when there is no
key in the ignition lock. G
WARNING
When adjusting a seat, you or another vehicle occupant could become trapped by the guiderail of the seat, for instance. There is a risk of
injury.
Make sure that no one has any part of their
body within the sweep of the seat when
adjusting it.
Observe the safety notes on "Airbags"
(Y page 47) and "Children in the Vehicle"
(Y page 57). 102
SeatsSeats, steering wheel and
mirrors
Removing and fitting the rear seat head
restraints
X To remove: pull the head restraint up to the
stop.
X Press release catch :and pull the head
restraint out of the guides.
X To refit: insert the head restraint so that the
notches on the bar are on the left-hand side
when viewed in the direction of travel.
X Push the head restraint down until you hear it
engage in position.
Adjusting the rear seat head restraint
angle You can only adjust the two outer head
restraints.
X Using both hands, reach back and grasp the
sides of the head restraint.
X Pull the lower edge of the head restraint for-
wards or back until it is in the desired position. Rear seats (second and third row of
seats)
Important safety notes G
WARNING
If the seat and seat backrest are not engaged they could fold forwards, e.g. when braking
suddenly or in the event of an accident.
R The seat or seat backrest which is not
engaged will then push the vehicle occu-
pant against the seat belt. The seat belt cannot protect as intended and could result
in additional injury.
R A child restraint system will then no longer
be supported or positioned correctly and
will no longer perform its intended function.
R The seat backrest cannot restrain objects
or loads in the luggage compartment.
This poses an increased risk of injury.
Always ensure that the seat and the seat
backrest are engaged as described:
R before passengers travel on a seat with the
EASY-ENTRY/EXIT feature
R after adjusting the seat
R after the EASY-ENTRY/EXIT feature has
been used
R after you have folded the luggage compart-
ment enlargement forward G
WARNING
The seat does not engage in the entry/exit
position. The seat may fold back suddenly,
e.g. when accelerating, braking, in the event
of a sudden change of direction or an acci-
dent. Persons in the sweep of the seat could
be trapped. There is a risk of injury.
Always fold back a seat that has been folded
forward before pulling away. Make sure that
the seat and the seat backrest are engaged. G
WARNING
If children adjust the seats, they could
become trapped, especially if they are unat-
tended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
When adjusting a seat, you or another vehicle occupant could become trapped by the guiderail of the seat, for instance. There is a risk of
injury.
Make sure that no one has any part of their
body within the sweep of the seat when
adjusting it. 106
SeatsSeats, steering wheel and mirrors
G
WARNING
The seat does not engage in the entry/exit
position. The seat may fold back suddenly,
e.g. when accelerating, braking, in the event
of a sudden change of direction or an acci-
dent. Persons in the sweep of the seat could
be trapped. There is a risk of injury.
Always fold back a seat that has been folded
forward before pulling away. Make sure that
the seat and the seat backrest are engaged.
General notes Getting into or out of the third row of seats: youcan fold forward the right outer seat in the sec-
ond row of seats.
If the right outer rear seat in the second row of
seats is in the entry/exit position: the display
message: 2nd
2nd seat seat row,
row,right
right Not
Notlocked
locked
appears in the multifunction display, for exam-
ple.
When you fold the seat back until it engages, the display message disappears.
To ensure that the seat backrest is fully
engaged, pull firmly on the seat backrest.
i Further related subjects:
R Luggage compartment enlargement (fold-
ing down the second row of seats)
(Y page 315)
R Folding the seats in the third row of seats
down/up (Y page 107)
Entry position X
Move the head restraint to the lowest position
(Y page 105).
X Pull release handle ;in the direction of the
arrow to the pressure point and hold it in this position.
The backrest folds forwards. You have two options for folding the seat down
fully.
X Pull release handle ;again in the direction of
the arrow to the pressure point and hold it in
this position.
or X Pull on release loop :in the direction of the
arrow and hold in this position.
X Lift up the seat until it folds forwards.
i Vehicles with memory function: the front
seats move forwards slightly. Entry position
Exit position G
WARNING
When adjusting a seat, you or another vehicle occupant could become trapped by the guiderail of the seat, for instance. There is a risk of
injury.
Make sure that no one has any part of their
body within the sweep of the seat when
adjusting it.
i Further related subjects:
R Important safety notes on airbags
(Y page 47)
R Securing children in the vehicle
(Y page 57) Seats
109Seats, steering wheel and mirrors Z
If you are sitting in the third row of seats, fold the
right-hand outer seat forwards as follows in
order to be able to exit the vehicle.
The release loop for the EASY-ENTRY/EXIT fea-
ture is located at the bottom on the back of the right outer seat in the second row of seats.
X Pull on release loop :in the direction of the
arrow and hold in this position.
The backrest folds forwards.
X Pull on release loop :in the direction of the
arrow again and hold in this position.
X Lift up the seat until it folds forwards.
i Vehicles with memory function: the front
seats move forwards slightly. Exit position
i
Vehicles with memory function: call up the
programmed seat setting using the memory
buttons in order to return the front seats to
the saved position. Moving the outer seats back to the driving
position (second row of seats) G
WARNING
If the seat and seat backrest are not engaged they could fold forwards, e.g. when braking
suddenly or in the event of an accident.
R The seat or seat backrest which is not
engaged will then push the vehicle occu-
pant against the seat belt. The seat belt
cannot protect as intended and could result
in additional injury.
R A child restraint system will then no longer
be supported or positioned correctly and
will no longer perform its intended function.
R The seat backrest cannot restrain objects
or loads in the luggage compartment.
This poses an increased risk of injury.
Always ensure that the seat and the seat
backrest are engaged as described:
R before passengers travel on a seat with the
EASY-ENTRY/EXIT feature
R after adjusting the seat
R after the EASY-ENTRY/EXIT feature has
been used
R after you have folded the luggage compart-
ment enlargement forward G
WARNING
The seat does not engage in the entry/exit
position. The seat may fold back suddenly,
e.g. when accelerating, braking, in the event
of a sudden change of direction or an acci-
dent. Persons in the sweep of the seat could
be trapped. There is a risk of injury.
Always fold back a seat that has been folded
forward before pulling away. Make sure that
the seat and the seat backrest are engaged.
X To lock the seat: fold back the seat until it
engages.
X Fold back the backrest until it engages. 110
SeatsSeats, steering wheel and mirrors
Folding down the seats in the second
row electrically Important safety notes
G
WARNING
If the seat and seat backrest are not engaged they could fold forwards, e.g. when braking
suddenly or in the event of an accident.
R The seat or seat backrest which is not
engaged will then push the vehicle occu-
pant against the seat belt. The seat belt
cannot protect as intended and could result
in additional injury.
R A child restraint system will then no longer
be supported or positioned correctly and
will no longer perform its intended function.
R The seat backrest cannot restrain objects
or loads in the luggage compartment.
This poses an increased risk of injury.
Always ensure that the seat and the seat
backrest are engaged as described:
R before passengers travel on a seat with the
EASY-ENTRY/EXIT feature
R after adjusting the seat
R after the EASY-ENTRY/EXIT feature has
been used
R after you have folded the luggage compart-
ment enlargement forward G
WARNING
The seat does not engage in the entry/exit
position. The seat may fold back suddenly,
e.g. when accelerating, braking, in the event
of a sudden change of direction or an acci-
dent. Persons in the sweep of the seat could
be trapped. There is a risk of injury.
Always fold back a seat that has been folded
forward before pulling away. Make sure that
the seat and the seat backrest are engaged.
General notes Getting in or out from third row of seats: you canfold forward the outer seats on the left and right
of the second row of seats electronically. If one of the two outer rear seats in the second
row of seats is in the entry/exit position: the
display message:
2nd
2nd seat seat row,
row,right
right Not
Not
locked
locked appears in the multifunction display, for
example.
When you fold the seat back until it engages, the display message disappears.
To ensure that the seat backrest is fully
engaged, pull firmly on the seat backrest.
i Further related subjects:
R Luggage compartment enlargement (fold-
ing down the second row of seats)
(Y page 315)
R Folding the seats in the third row of seats
down/up (Y page 107)
Folding the seats forwards
You can fold the seat forwards electronically if
the vehicle is stationary and the corresponding
rear door is open. X
Press button :.
The head restraint retracts, the backrest folds
forwards and the seat folds forwards.
You can fold the seat back to the original
position manually (Y page 108). Adjusting the multicontour seat
The multicontour seat can be adjusted via the
multimedia system (see the separate operating
instructions). Seats
111Seats, steering wheel and mirrors Z
Activating and deactivating seat venti-
lation The three blue indicator lamps in the buttons
indicate the ventilation level you have selected. X
Turn the key to position 1or 2in the ignition
lock (Y page 148).
X To switch on: press button:repeatedly
until the desired ventilation level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the vehicle battery voltage is too low, the
seat ventilation may switch off.
i You can open the side windows and the slid-
ing sunroof using the "Convenience opening" feature (Y page 95). The seat ventilation of
the driver's seat automatically switches to the
highest level.
Problems with the seat heating or seat ventilation Problem
Possible causes/consequences and
M
MSolutions The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on.
X Switch off electrical consumers that you do not need, such as the
rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation will switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury. When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the igni-
tion lock. Adjusting the steering wheel man-
ually
G
WARNING
The steering wheel may move unexpectedly if you adjust it while driving. This could cause
you to lose control of the vehicle. There is a
risk of an accident.
Make sure that the steering wheel is locked
before driving off. Never unlock the steering
wheel when the vehicle is in motion. Steering wheel
113Seats, steering wheel and mirrors Z
Problems with the steering wheel heating
Problem
Possible causes/consequences and
M
MSolutions The steering wheel heat-
ing has switched itself
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on.
X Switch off electrical consumers that you do not need, such as the
rear window heating or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position but-
tons. This function is only available on vehicles
with a memory function. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier. You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
(Y page 254).
Position of the steering wheel when the EASY-ENTRY/EXIT feature is active The steering wheel tilts upwards if you:
R remove the key from the ignition lock
R open the driver's door and KEYLESS-GO is in
position 1
R open the driver's door and the key is in posi-
tion 0or 1in the ignition lock
i The steering wheel only moves upwards if it
has not already reached the upper stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the previously
set position if:
R the driver's door is closed and
R you insert the key into the ignition lock
or
R you press the Start/Stop button once on vehi-
cles with KEYLESS-GO
If you close the driver's door with the key inser- ted in the ignition lock, the steering wheel is
automatically moved to the previously set posi-
tion.
The last position of the steering column is stored when you:
R switch the ignition off
R save the setting with the memory function
(Y page 118). Steering wheel
115Seats, steering wheel and mirrors Z