2016 MERCEDES-BENZ GLC COUPE check engine

Display messages
Possible causes/consequences and
M
MSolutions #
Check Check
brake
brakepad
padwear
wear The brake pads/linings have reached their wear limit.
X Consult a qualified specialist workshop. G
Inoperative Inoperative Vehicles with Audio 20 multimedia system:
Malfunction of one or more main functions of the MB Contact system.
X Consult a qualified specialist workshop. G
Inoperative Inoperative Vehicles with COMAND Online multimedia system:
Malfunction of one or more main functions of the Mercedes connect
me system.
X Consult a qualified specialist workshop. Collision Preven‐ Collision Preven‐
tion Assist Plus tion Assist Plus
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual COLLISION PREVENTION ASSIST PLUS is temporarily inoperative.
Possible causes:
R The radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio stations or other sources of electromagnetic radiation
R The system is outside the operating temperature range
R The on-board voltage is too low.
Once the causes listed above no longer apply, the display message
disappears.
COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 167).
X Restart the engine. Collision Preven‐ Collision Preven‐
tion Assist Plus tion Assist Plus
inoperative inoperative COLLISION PREVENTION ASSIST PLUS is inoperative due to a mal-
function. Adaptive Brake Assist may also have failed.
X Consult a qualified specialist workshop immediately. PRE-SAFE inopera‐ PRE-SAFE inopera‐
tive See Owner's tive See Owner's
Manual Manual
Important PRE-SAFE
®
functions have failed. All other occupant safety
systems, e.g. airbags, remain available.
X Consult a qualified specialist workshop immediately. Display
messages
255On-board computer and displays Z

Engine
Display messages
Possible causes/consequences and
M
MSolutions +
Top up coolant See Top up coolant See
Owner’s Manual Owner’s Manual The coolant level is too low.
! Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Top up the coolant, observing the warning notes when doing so
(Y page 329).
If you have to top up the coolant frequently: X Contact a qualified specialist workshop and have the engine cooling
system checked. ? The fan motor is faulty.
X If the coolant temperature is below 120 †, drive on to the nearest
qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic. ?
Coolant Stop vehi‐ Coolant Stop vehi‐
cle Switch engine cle Switch engine
off off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine has
overheated can cause any fluids that may have leaked into the engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury!
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 167).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not blocked,
e.g. by frozen slush.
X Do not start the engine again until the display message goes out and
the coolant temperature is below 120 †. The engine may otherwisebe damaged.
X Pay attention to the coolant temperature gauge.
If the temperature increases again:
X Consult a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 120 †. Display messages
263On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions 4
Check Check
eng.
eng.oil
oillev.
lev.
when
when next
nextrefuelling
refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cooling
system. Otherwise the engine will be damaged.
X Check the engine oil level when next refuelling, at the latest
(Y page 327).
X If necessary, top up the engine oil (Y page 328).
If you have to top up the engine oil frequently:
X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from a qualified specialist workshop or on the internet at http://bevo.mercedes-
benz.com. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level drops
into the reserve range.
X Refuel at the nearest filling station. C There is very little fuel in the fuel tank.
Operation of the auxiliary heating is deactivated.
X You must refuel at the nearest filling station. ¸
Replace air cleaner Replace air cleaner Vehicles with a diesel engine:
The engine air filter is dirty and must be replaced.
X Consult a qualified specialist workshop. !
Clean the fuel fil‐ Clean the fuel fil‐
ter ter Vehicles with a diesel engine:
There is water in the fuel filter. The water must be drained off.
X Consult a qualified specialist workshop. Refill AdBlue See Refill AdBlue See
Owner’s Manual Owner’s Manual
The AdBlue
®
level has fallen below the reserve range. A warning tone
also sounds.
X Refill AdBlue ®
as soon as possible (Y page 164).Refill AdBlue No Refill AdBlue No
start in ... mi start in ... mi
The AdBlue
®
level is sufficient only for the indicated distance. A warn-
ing tone also sounds.
X Refill AdBlue ®
immediately (Y page 164).
i If you drive the vehicle at speeds greater than 15 km/h, the
Refill
Refill AdBlue
AdBlueNo
Nostart
start in
in...
... mi
mimessage disappears after
approximately one minute. Display
messages
265On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Refill AdBlue Eng.
Refill AdBlue Eng.
start not possible start not possible
The AdBlue
®
tank is empty. A warning tone also sounds. You can no
longer start the engine.
X Add at least 3.5 l of AdBlue ®
(Y page 164).
X Turn the ignition on for approximately one minute.
The system requires approximately one minute after refilling to
detect the change in the AdBlue ®
level.
X Start the engine. Check AdBlue See Check AdBlue See
Owner’s Manual Owner’s Manual
The AdBlue
®
system is malfunctioning. A warning tone also sounds.
X Consult a qualified specialist workshop. Eng. start not pos‐
Eng. start not pos‐
sible in ... mi sible in ... mi
The AdBlue
®
system is malfunctioning. A warning tone also sounds.
X Consult a qualified specialist workshop immediately. Eng. start not pos‐
Eng. start not pos‐
sible sible
The AdBlue
®
system is malfunctioning. A warning tone also sounds.
You can no longer start the engine.
X Consult a qualified specialist workshop immediately. Driving systems
Display messages
Possible causes/consequences and
M
MSolutions À
ATTENTION ASSIST: ATTENTION ASSIST:
Take a break! Take a break! Based on certain criteria, ATTENTION ASSIST has detected fatigue or
increasing lapses in concentration on the part of the driver. A warning tone also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you get enough rest. À
ATTENTION ASSIST ATTENTION ASSIST
inoperative inoperative ATTENTION ASSIST is inoperative.
X Consult a qualified specialist workshop. Á
Vehicle rising Vehicle rising The vehicle rises to the level you have selected.
Á
Vehicle rising Vehicle rising
Please wait Please wait The vehicle level is too low when the vehicle is stationary. A warning
tone also sounds.
X Do not pull away.
The vehicle level is set when the display message disappears. 266
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is no longer fulfilled.
A warning tone also sounds.
X Check the activation conditions for the HOLD function
(Y page 186). DISTRONIC PLUS off DISTRONIC PLUS off DISTRONIC PLUS has been deactivated (Y
page 178).
If it was not deactivated by the driver, a warning tone also sounds. DISTRONIC PLUS
DISTRONIC PLUS
available again available again DISTRONIC PLUS is operational again after having been temporarily
unavailable. You can now reactivate DISTRONIC PLUS (Y
page 178).DISTRONIC PLUS cur‐ DISTRONIC PLUS cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
Steering Assist and Stop&Go Pilot are also temporarily inoperative.
Possible causes:
R The radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio stations or other sources of electromagnetic radiation
R The system is outside the operating temperature range
R The on-board voltage is too low.
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
disappears.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 167).
X Restart the engine. DISTRONIC DISTRONIC
PLUS
PLUSinop‐
inop‐
erative
erative DISTRONIC PLUS is malfunctioning.
The following may have also failed:
R BAS PLUS with Cross-Traffic Assist
R PRE-SAFE ®
Brake
A warning tone also sounds.
X Consult a qualified specialist workshop. DISTRONIC PLUS sus‐ DISTRONIC PLUS sus‐
pended pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. DISTRONIC PLUS
DISTRONIC PLUS
- - - mph - - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X Check the activation conditions for DISTRONIC PLUS (Y page 178).DISTRONIC PLUS and
DISTRONIC PLUS and
SPEEDTRONIC inoper‐ SPEEDTRONIC inoper‐
ative ative DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone also
sounds.
Steering Assist and Stop&Go Pilot are therefore also unavailable.
X Consult a qualified specialist workshop. 270
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions ? The bonnet is open. A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Secure the vehicle against rolling (Y page 167).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a mal-
function or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open. A warning tone also sounds.
X Close all doors. _
Rear Rear
left
leftseat
seatback‐
back‐
rest not locked
rest not locked or
Rear right seat
Rear right seat
backrest not locked backrest not locked Vehicle with through-loading feature in the rear bench seat:
The left- or right-hand backrest at the rear is not engaged.
X Push the backrest back until it engages. _
Rear centre back‐ Rear centre back‐
rest not locked rest not locked Vehicle with through-loading feature in the rear compartment:
The centre rear seat backrest is not engaged.
X Push the backrest back until it engages. j
Check Check
trailer
trailer hitch
hitch
lock
lock The trailer tow hitch is not operational.
A warning tone also sounds.
G WARNING
If the ball coupling is not in the locked position, the trailer may come
loose. There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling (Y page 167).
X Uncouple the trailer and secure it against rolling away.
X Initiate a new swivelling procedure (Y page 220).
X When the display message disappears, re-couple the trailer.
If the multifunction display still shows the display message: X Do not re-couple the trailer.
X Check the ground clearance and drive on without the trailer.
X Consult a qualified specialist workshop immediately. Display
messages
277On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions j
Trailer coupling Trailer coupling
extending… extending… The ball coupling is swivelled out or in.
Only swivel the ball coupling in or out when the vehicle is stationary.
No trailer may be coupled during the swivelling procedure. Do not
attempt to speed up, slow down or initiate the swivelling process using your hand, foot or other aids.
X Move the ball coupling of the trailer tow hitch to an operational
position (Y page 220). &
inoperative inoperative
Battery
Battery
low
low The on-board voltage is too low.
The auxiliary heating (Y
page 137) has switched itself off. The auxiliary
heating or remote activation of heating and ventilation systems can-
not be switched on.
X Drive for a considerable distance.
The battery charges. The auxiliary heating or remote activation of
heating and ventilation systems is operational again as soon as the
on-board voltage is sufficient. &
inoperative Refuel inoperative Refuel
vehicle vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot be
switched on (Y page 137).
X Refuel at the nearest filling station. &
inoperative inoperative
See
SeeOwn‐
Own‐
er's Man.
er's Man. The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heating,
waiting several minutes between each attempt (Y page 137).
If the auxiliary heating does not switch on: X Consult a qualified specialist workshop. Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra steering force
required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. 278
Display
messagesOn-board computer and displays

Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions å
N
The yellow ESP ®
OFF warning lamp is on while the engine is running or the ECO
start/stop function is switched on.
ESP ®
is deactivated.
G WARNING
If ESP ®
is deactivated, ESP ®
is unable to stabilise the vehicle.
Further driving systems or driving safety systems are thus restricted, e.g. Active
Blind Spot Assist. The system does not perform braking actions.
Increased risk of skidding and/or accident!
X Reactivate ESP ®
.
In rare cases, it may be better to deactivate ESP ®
in the following situations:
R When snow chains are used
R In deep snow
R On sand or gravel
Observe the important safety notes on ESP ®
(Y page 73).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Contact a qualified specialist workshop immediately and have the ESP ®
system
checked. M
N
Mercedes-AMG vehicles:
The yellow SPORT handling mode warning lamp lights up while the engine is run-
ning.
SPORT handling mode is activated.
G WARNING
When SPORT handling mode is activated, ESP ®
is unable to stabilise the vehicle.
Increased risk of skidding and/or accident!
X Activate SPORT handling mode only in accordance with the conditions descri-
bed in the "Activating/deactivating ESP ®
" section (Y page 75). Warning and indicator lamps in the instrument cluster
285On-board computer and displays Z