2016 MERCEDES-BENZ GLC COUPE Owners Manual

Cleaning vehicle parts
Cleaning the wheels G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- aged tyres or chassis components replaced
immediately.
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake
discs and pads dry. The vehicle can then be
parked up for a long period of time.
Cleaning the windows G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen or wiper blades.
! Do not use dry cloths, abrasive cleaning
agents, solvents or solvent-based cleaning
agents to clean the inside of the windows/
windscreen. Do not touch the inside of the
windows/windscreen with hard items such
as an ice scraper or a ring. Otherwise, the
windows/windscreen could be damaged.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals and
pollen may under certain circumstances pre- vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components.
X Clean the inside and outside of the windows
with a damp cloth and a cleaning agent that is
recommended and approved by Mercedes-
Benz.
Cleaning the wiper blades G
WARNING
If the windscreen wipers are set in motion
when cleaning the windscreen or wiper
blades, you could become trapped. There is a danger of injury.
Always switch off the windscreen wipers and
the ignition before cleaning the windscreen orwiper blades.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
X Fold the wiper arms away from the wind-
screen (Y page 124).
X Clean the wiper blades carefully using a damp
cloth.
X Fold the windscreen wipers back again before
switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
exterior lighting.
X Clean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths. 334
CareMaintenance and care

Cleaning the mirror turn signal
!
Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
X Clean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the side running board !
Do not clean the aluminium inserts of the
side running board with alkaline or acidic
cleaners, such as wheel cleaner. Do not use
acidic wheel cleaners to remove brake dust.
The aluminium inserts could otherwise be
damaged.
Cleaning the sensors !
If you clean the sensors with a high-pressure
cleaner, make sure that you keep a distance
of at least 30 cm between the vehicle and the
high-pressure cleaner nozzle. Information
about the correct distance is available from
the equipment manufacturer. X
Clean sensors :of the driving systems with
water, car shampoo and a soft cloth. Cleaning the reversing camera and
360° camera !
Do not clean the camera lens and the area
around the reversing camera or 360° camera
with a high-pressure cleaner. X
Make sure that the vehicle is stationary.
X Turn the key to position 1or 2in the ignition
lock (Y page 144).
or X Press the Start/Stop button once or twice on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function (Y page 144).
X Open the camera cover for cleaning via the
multimedia system; see Digital Owner's Man-
ual.
X To clean the camera: use clean water and a
soft cloth to clean the camera lens :.
When you switch off the ignition, the camera
cover closes automatically.
Cleaning the exhaust tail pipes G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as sanitary
cleanser or wheel cleaner.
Impurities combined with the effects of road grit and corrosive environmental factors may cause Care
335Maintenance and care Z

flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by cleaning it regularly, especially in winter and
after washing the vehicle.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
The ball coupling must be cleaned if it becomes
dirty or corroded.
X Remove rust on the ball, e.g. with a wire
brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease the ball
coupling.
X Check that the vehicle's trailer tow hitch is
working properly.
You can also have the maintenance work on the
ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the following:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when cleaning. This could lead to irreparable dam-
age to the display.
X Before cleaning the display, make sure that it
is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/LCD
display cleaner.
X Dry the display surface using a dry microfibre
cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Never attach the following to plastic surfa-
ces:
R stickers
R films
R perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come in contact with the plastic trim. This maintains the high-quality look of
the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change colour temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and selec-
tor lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wood trim and trim elements !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface. 336
CareMaintenance and care

X
Wipe the wood trim and trim elements with a
damp, lint-free cloth, e.g. a microfibre cloth.
X Trim elements with piano black finish:
wipe with a soft, damp cotton cloth. Use clean
water.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use a microfibre cloth to clean covers
made out of real leather, artificial leather or
DINAMICA. If used frequently, this can dam-
age the cover.
Note that regular care is essential to make sure
that the appearance and comfort of the covers
are retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully with
a damp cloth and then wipe the covers
down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise become
rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a qualified
specialist workshop.
Leather is a natural product.
It has natural surface properties, e.g.:
R unevenness in structure
R marks caused by growth and injury
R subtle colour differences
These are characteristics of leather and not
material faults.
Seat covers from other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid).
R clean cloth covers with a microfibre cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub carefully, and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning results
depend on the type of dirt and how long it
has been there.
R Clean DINAMICA covers with a damp cloth.
Make sure that you wipe entire seat sec-
tions to avoid leaving visible lines.
Cleaning the seat belts G
WARNING
Seat belts may be severely weakened if
bleached or coloured. This may lead to the
seat belts, for example, tearing or failing in an accident. There is an increased risk of injury,
possibly even fatal.
Never bleach or colour seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts at
temperatures above 80 † or in direct sun-
light.
X Use clean, lukewarm water and soap solution.
Cleaning the roof lining and carpets X
Roof lining: if it is very dirty, use a soft brush
or dry shampoo.
X Carpets: use the carpet and textile cleaning
agents recommended and approved by
Mercedes-Benz. Care
337Maintenance and care Z

Where will I find...?
Reflective safety jacket
Removing and stowing the reflective
safety jacket The reflective safety jackets are located in the
safety jacket compartments in the stowage
compartments of the front doors. There are also safety jacket compartments in the stowage
compartments of the rear doors, in which reflec-
tive safety jackets can be stowed.
X To remove: pull out safety jacket bag :with
the reflective safety jacket by loop ;.
X Open safety jacket bag :and pull out the
reflective safety jacket.
X To stow: fold the reflective safety jacket, roll
it up and stow it in safety jacket bag :.
X Slide safety jacket bag :along the lower
edge of the armrest into the safety jacket
compartment. Meanwhile, ensure that
loop ;hangs out well within reach.
i Remove a new reflective safety jacket from
its packaging material before sliding it into
the safety jacket compartment. The packag-
ing material may otherwise cause it to slip out
or make removing it difficult.
Observe the legal requirements for each indi-
vidual country. Information on reflective safety jackets :
Maximum number of washes
; Maximum wash temperature
= Do not bleach
? Do not iron
A Do not use a laundry dryer
B Do not dry-clean
C This is a class 2 jacket
R The reflective safety jackets meet the require-
ments defined by the legal standard only:
- if the correct size is used
- if the safety jackets are correctly fastened
R Before use, ensure that the reflective safety
jackets are clean and intact. The special prop-
erties may otherwise be compromised.
R The reflective safety jackets should be stored
in their original packaging in a dry place away
from sources of heat and light.
R The maximum number of washes specified is
not the only factor influencing the life span of
the reflective safety jackets. Their life span
also depends on use, care, storage etc.
R The reflective safety jackets should be dis-
posed of and replaced with new ones:
- after 15 washes, and/or
- if the reflective strips have become
scratched, and/or
- if the backing material and/or reflective
strips have become soiled with dirt that
cannot be cleaned off, and/or
- if the fluorescence has faded e.g. due to the
effects of sunlight
R Dispose of reflective safety jackets in an envi-
ronmentally responsible manner. To do so,
contact your local waste disposal company. 338
Where will I find...?Breakdown assistance

Warning triangle
Removing the warning triangle X
Open the tailgate.
X Remove the load compartment floor.
X Remove warning triangle :.
Setting up the warning triangle X
Fold legs =out to the side.
X Fold side reflectors ;upwards to form a tri-
angle and lock them at the top using press
stud :. First-aid kit
The first-aid kit
:is in the luggage compart-
ment in the left-hand stowage net.
X Open the tailgate.
X Remove the first-aid kit :.
Check the expiry date on the first-aid kit at least once a year. Replace the contents if necessary,and replace any missing items. Fire extinguisher
The fire extinguisher is located underneath the
front of the driver's seat.
X Pull tab :upwards.
X Remove fire extinguisher ;.
Have the fire extinguisher refilled after each use and checked every one or two years. It may oth-
erwise fail in an emergency.
Observe the legal requirements for each indi-
vidual country. Where will I find...?
339Breakdown assistance

Towing eye
Removing the towing eye The towing eye
:is located in the left-side
stowage space under the luggage compartment
floor.
X To remove: open the tailgate.
X Open the luggage compartment floor
(Y page 314).
X Remove towing eye :.Vehicles with a TIREFFIT kit
General notes i
Depending on the power category (LK), the
tyre inflation compressor weighs as follows:
R LK1 – 12 V/10 A, 120 W: 0.8 kg
R LK2 – 12 V/15 A, 180 W:0.9 kg
You can find information on the power cate-
gory and/or electrical details on the back of
the tyre inflation compressor.
The tyre inflation compressor is maintenance-
free. In case of a malfunction, please contact
a qualified specialist workshop. Removing the TIREFIT kit The TIREFIT kit is located in the left-hand stow-
age compartment.
X To remove: open the tailgate.
X Open the luggage compartment floor
(Y page 314).
X Push retaining clamps :on the cover down-
wards to release them.
X Fold up the cover in the direction of arrow ;.
X Remove tyre inflation compressor =and tyre
sealant bottle ?.
X Use the TIREFIT kit (Y page 342). Vehicles with a tyre-change tool kit
General notes Apart from some country-specific variants, vehi-
cles are not equipped with tyre-changing tools.
Some tools for changing a tyre are specific to
the vehicle. For more information on which tyre- changing tools are required and approved for
performing a tyre change on your vehicle, con-
sult a qualified specialist workshop.
Necessary tyre-changing tools may include, for
example:
R Jack
R Wheel chock
R Wheel wrench
R Centring pin
i The jack weighs approximately 3.4 kg.
The maximum load-bearing capacity of the
jack can be found on the adhesive label on the jack.
The jack is maintenance-free. In case of a
malfunction, please contact a qualified spe-
cialist workshop. 340
Where will I find...?Breakdown assistance

Removing the tyre-change tool kit
Example
: Ratchet for the jack
; Wheel wrench
= Jack
? Centring pin
A Socket spanner for the ratchet
B Folding wheel chock
The tyre-change tool kit is located in the stow-
age space, on the left, under the luggage com-
partment floor.
X To remove: open the tailgate.
X Open the luggage compartment floor
(Y page 314). Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 341)
Vehicle preparation is not necessary on vehi- cles with MOExtended tyres.
R a TIREFIT kit (Y page 340)
R an emergency spare wheel (certain countries
only) (Y page 369)
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop.
Vehicles with a Mercedes-Benz emergency call
system that are not equipped with a TIREFIT kit:
in the event of a flat tyre, contact the Customer Assistance Centre for the Mercedes-Benz emer-
gency call system (Y page 321).
Information on changing and fitting a wheel
(Y page 364).
X Stop the vehicle as far away as possible from
traffic on solid, non-slippery and level ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling
(Y page 167).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function
or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics now have status 0.
This is the same as the key having been
removed.
X Remove the Start/Stop button from the igni-
tion lock (Y page 144).
X Make sure that the passengers are not endan-
gered as they get out of the vehicle. Make
sure that no one is near the danger area while a wheel is being changed. Anyone who is notdirectly assisting in the wheel change should,
for example, stand behind the barrier.
X Get out of the vehicle. Pay attention to traffic
conditions when doing so.
X Close the driver's door.
X Place the warning triangle a suitable distance
away (Y page 339). Observe legal require-
ments. Vehicles with MOExtended tyres
(tyres with run-flat characteristics)
General notes With MOExtended tyres (tyres with run-flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of air in one or
more tyres. The affected tyre must not show any clearly visible damage.
You can recognise MOExtended tyres by the
"MOExtended" marking that appears on the tyre
sidewall. You will find this marking next to the
tyre size designation, the load-bearing capacity
and the speed index. Flat tyre
341Breakdown assistance