2016 MERCEDES-BENZ GLC COUPE Owners Manual

X
With your hand flat, push down the active
bonnet :in the area around the hinges on
both sides (arrows).
Do so until you feel the active bonnet :
engage.
If you can raise the active bonnet slightly at the rear in the area around the hinges, it is not
engaged correctly. Repeat the step.
Opening the bonnet G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make sure that the windscreen wipers are
not folded away from the windscreen. Other-
wise, you could damage the windscreen wip-
ers or the bonnet. X
Make sure that the windscreen wipers are
switched off.
X Pull release lever :on the bonnet.
The bonnet is released. X
Reach into the gap, pull bonnet catch han-
dle ;up and lift the bonnet.
If you lift the bonnet by approximately 40 cm, the bonnet is opened and held open automat-
ically by the gas-filled struts.
Closing the bonnet X
Lower the bonnet and let it fall from a height
of approximately 20 cm.
X Check that the bonnet has engaged properly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close it
with a little more force. Radiator
Do not cover up the radiator. Do not use thermal mats, insect protection covers or anything sim-
ilar. Otherwise, the values of the European on-
board diagnostics may be affected. Some of
these values are required by law and must
always be correct. 326
Engine compartmentMaintenance and care

Engine oil
Important safety notes G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
There are moving components in the engine
compartment. Certain components may con-
tinue to move or suddenly move again even
after the ignition has been switched off, e.g.
the radiator fan. There is a risk of injury.
If you have to carry out work in the engine
compartment:
R switch off the ignition
R never touch the dangerous areas surround-
ing moving components, e.g. the rotation
area of the fan
R remove jewellery and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts. G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the
engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury. Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in
the engine compartment, leave the bonnet
closed and notify the fire brigade.
Hybrid vehicles: make sure that you read the
separate Owner's Manual. You could otherwise
fail to recognise dangers, e.g. due to high volt-
age.
General notes Depending on your driving style, the vehicle
consumes up to 0.8 l of oil per 1000 km. The oil
consumption may be higher than this when the
vehicle is new or if you frequently drive at high
engine speeds.
Depending on the engine, the oil dipstick may be installed at different locations.
To check the oil level:
R park the vehicle on a level surface
R The engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature
R If the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait approximately 30 minute sbefore
carrying out the measurement
Checking the oil level using the oil dip-
stick Check the oil level with the oil dipstick (exam-
ple)
X Pull oil dipstick :out of the dipstick tube.
X Wipe off oil dipstick :. Engine compartment
327Maintenance and care Z

X
Slowly slide oil dipstick :into the guide tube
to the stop and take it out again after approx- imately three seconds.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark =or
below, top up with 1.0 lof engine oil.
Topping up engine oil H
Environmental note
When topping up the oil, take care not to spill any. If oil enters the soil or waterways, it is
harmful to the environment.
! Use only engine oils and oil filters that are
approved for vehicles with a service system. A list of the engine oils and oil filters that have
been tested and approved in accordance with
Mercedes-Benz Specifications for Service
Products is available at any Mercedes-Benz
Service Centre.
The following cause engine failure or damage
to the exhaust system:
R Use of engine oils and oil filters that have
not been expressly approved for the service system
R Replacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired
R Use of engine oil additives
! Do not add too much oil. Topping up with too
much engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. Top up the engine oil (example) X
Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 l of engine oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into
place.
X Check the oil level again with the oil dipstick
(Y page 327).
Further information on engine oil (Y page 377). Other service products
Important safety notes G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
There are moving components in the engine
compartment. Certain components may con-
tinue to move or suddenly move again even
after the ignition has been switched off, e.g.
the radiator fan. There is a risk of injury.
If you have to carry out work in the engine
compartment:
R switch off the ignition
R never touch the dangerous areas surround-
ing moving components, e.g. the rotation
area of the fan
R remove jewellery and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts. G
WARNING
The cooling system is pressurised, particu-
larly when the engine is warm. If you open the 328
Engine compartmentMaintenance and care

cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open the cap. Wear gloves and eye protection. Open
the cap slowly to release the pressure. G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the
engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade.
Checking the coolant level Check the coolant level (example)
X Park the vehicle on a level surface.
Check the coolant level only if the vehicle is
on a level surface and the engine has cooled
down.
X Turn the key to position 2in the ignition lock
(Y page 144).
or
X Press the Start/Stop button twice on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function (Y page 144).
X Check the coolant temperature display on the
instrument cluster (Y page 229).
The coolant temperature must be below
70 †. X
Turn the key to position 0in the ignition lock
(Y page 144).
or X Press the Start/Stop button once on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function (Y page 144).
X Slowly turn cap :half a turn anti-clockwise
and allow excess pressure to escape.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.
If the coolant level is approximately 1.5 cm
above marker bar =in the filler neck when
warm, there is enough coolant in coolant
expansion tank ;.
X If necessary, top up with coolant that has
been tested and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far as
it will go.
Further information on coolant (Y page 378).
Topping up the windscreen washer sys-
tem G
WARNING
If windscreen washer concentrate comes into contact with hot components of the engine or
the exhaust system, it can ignite. There is a
risk of fire and injury.
Make sure the windscreen washer concen-
trate does not come into contact with the filler neck. Topping up the windscreen washer system
(example) Engine compartment
329Maintenance and care Z

X
To open: pull cap:upwards by the tab and
open.
X Top up with the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages.
If the washer fluid level drops below the recom- mended minimum of 1.0 l, a message appears
on the multifunction display prompting you to
top up the washer fluid (Y page 279).
Further information on washer fluid
(Y page 378). ASSYST PLUS
Service message
The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of service and service
intervals (see the separate Service Booklet).
Further information can be obtained at a quali-
fied specialist workshop, e.g. a Mercedes-Benz
Service Centre.
i The ASSYST PLUS service interval display
does not show any information on the engine oil level. Observe the notes on the engine oil
level (Y page 327).
The multifunction display shows a service mes-
sage for a few seconds, e.g.:
R Service A in XX days
Service A in XX days
R Service A due Service A due
R Service A overdue by XX days
Service A overdue by XX days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the next service due date is displayed.
The letter indicates which service is due. A
A
stands for a minor service and B Bfor a major ser-
vice. A number or another letter may be dis-
played after the letter.
For certain countries only: the position after the
letter A Aor B
Bindicates any necessary additional
maintenance work. If you notify a qualified spe-
cialist workshop of this display, you will receive a statement on the associated costs.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected. Maintaining the time-dependent service sched-
ule:
X Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or X After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display. Hiding service messages
X Press the aor% button on the steering
wheel. Displaying service messages
X Switch the ignition on.
X Use ò on the steering wheel to call up the
list of menus.
X Press 9or: on the steering wheel to
select the Service Servicemenu and confirm with
a.
X Press 9or: on the steering wheel to
select the ASSYST PLUS
ASSYST PLUS submenu and con-
firm with a.
The service due date appears in the multi-
function display. Information about service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in the Service Booklet. This may otherwise lead
to increased wear and damage to the major
assemblies or the vehicle.
A qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre, will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example. 330
ASSYST PLUSMaintenance and care

Special service requirements
The prescribed service interval is based on nor-
mal operation of the vehicle. Service work will
need to be performed more often if the vehicle is
operated under arduous conditions or increased loads, for example:
R Regular city driving with frequent intermedi-
ate stops
R If the vehicle is primarily used to travel short
distances
R For frequent use in mountainous terrain or on
poor road surfaces
R If the engine is often left idling for long periods
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for example, changed more frequently. The tyres must be
checked more frequently if the vehicle is oper-
ated under increased loads. Further informationcan be obtained at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service Centre.
Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain further information from any Mercedes-Benz
Service Centre. Care
General notes
! For cleaning your vehicle, do not use any of
the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective films
with hard objects, e.g. a ring or ice scraper.
You could otherwise scratch or damage the
surfaces and protective film.
! Do not park up your vehicle for a long period
of time immediately after cleaning, particu-
larly after cleaning the wheel rim with wheel
cleaner. Wheel cleaner may lead to increased corrosion of the brake discs and pads. You
should therefore drive for a few minutes after
cleaning. By heating up the brakes, the brake discs and pads dry. The vehicle can then be
parked up for a long period of time. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
Regular care of your vehicle is a condition for
retaining quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after the vehicle has been washed. There is a risk of an acci-
dent.
After washing the vehicle, brake carefully
while paying attention to the traffic conditions in order to restore full braking efficiency.
! When DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes automat- ically in certain situations.
To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
R when towing away
R in a car wash
! Make sure:
R the side windows and sliding sunroof are
closed completely.
R the blower is switched off
R the windscreen wiper switch is at position
0
R the 360° camera or the reversing camera is
switched off.
The vehicle could otherwise be damaged. Care
331Maintenance and care Z

!
If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
! Make sure that the automatic transmission
is in neutral position Nwhen washing your
vehicle in a tow-through car wash. The vehicle may otherwise be damaged.
R Operating with the key:
Do not remove the key from the ignition
lock. Do not open the driver's door when
the engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
R Operating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral position N:
Operating with the key and Start/Stop button:
X Make sure that the ignition is switched on.
X Make sure that the vehicle is stationary.
X Depress the brake pedal and keep it
depressed.
Operating with the Start/Stop button only: X Engage parking position P.
X Release the brake pedal.
X Remove the Start/Stop button from the igni-
tion lock (Y page 144).
X Insert the key into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
Operating with the key and Start/Stop button:
X Engage neutral N.
X Release the brake pedal. X
Release the electric parking brake, if neces-
sary.
X Switch off the ignition and leave the key in the
ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, wash off excess dirt
before cleaning the vehicle in an automatic car
wash.
After using an automatic car wash, wipe off the
wax from the windscreen and the windscreen
wiper blades. This will prevent smears and
reduce wiping noises caused by residue on the
windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet.
X Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- 332
CareMaintenance and care

aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least 30 cm
between the vehicle and the high-pressure
cleaner nozzle. Information about the correct
distance is available from the equipment
manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R plug connectors
R lamps
R seals
R trim elements
R ventilation slots
Damage to seals or electrical components
can lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 70 cm between the parts of the vehicle covered with the film
and the nozzle of the high pressure cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the high-pressure cleaner nozzle
around whilst cleaning.
! If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork. Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
X Remove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover and
rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse off
the treated areas afterwards.
X Remove coolant, brake fluid, tree resins, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Care and treatment of matt paintwork !
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R vigorous rubbing with unsuitable materials
R frequent use of car washes
R washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matt paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear, matt finish. This will help you to avoid damage to the paintwork due to incorrect treatment.
These notes also apply to light-alloy wheels with
a clear matt finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo from the range of approved Mercedes-Benz care
products. Care
333Maintenance and care Z