2016 MERCEDES-BENZ GLC COUPE open gas tank

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
There is a risk of fire or explosion. X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics now have status 0. This is the same as the
key having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5 l of diesel.
X Turn the ignition on for approximately ten seconds (Y page 144).
X Start the engine continuously for a maximum of ten seconds until it
runs smoothly.
If the engine does not start: X Turn the ignition on again for a maximum of ten seconds
(Y page 144).
X Start the engine again continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 83). The key battery is weak or discharged.
X Unlock the vehicle using the emergency key element (Y page 84).The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. AdBlue
®
(BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent AdBlue ®
. When the supply of AdBlue
®
is down to approx-
imately 3.0 l,the Refill AdBlue See
Refill AdBlue See
Owner’s Owner’s Manual
Manualmessage is shown on the mul-
tifunction display.
If you drive the vehicle at a speed greater than
15 km/h after topping up, the Refill
Refill AdBlue AdBlue
See Owner’s Manual
See Owner’s Manual message disappears
after approximately one minute. 164
RefuellingDriving an
d parking

When the AdBlue
®
supply drops to a minimum,
the Refill AdBlue No start in ... mi
Refill AdBlue No start in ... mi
message is shown on the multifunction display.
When the Refill
Refill AdBlue
AdBlueNo
Nostart
start in
in...
...
mi
mi message is shown on the multifunction dis-
play, you can still drive the vehicle over the dis-
tance shown. If AdBlue ®
is not topped up, you
will subsequently be unable to start the
engine. If the Refill AdBlue Start not
Refill AdBlue Start not
possible
possible message appears on the multifunc-
tion display and the engine does not start, you
must top up AdBlue ®
.
X Add at least 3.5 l of AdBlue ®
.
X Switch on the ignition for at least 60 seconds.
X Start the engine.
i You can also have the AdBlue ®
tank refilled
at a qualified specialist workshop.
Before driving your vehicle outside Europe, have
the AdBlue ®
supply checked at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust gas
aftertreatment and about AdBlue ®
can
be obtained from any Mercedes-Benz Service
Centre.
Important safety notes AdBlue
®
is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts of
ammonia vapour may be released.
Ammonia vapours have a pungent odour and are
particularly irritating to the skin, mucous mem-
branes and eyes. You may experience a burning sensation in your eyes, nose and throat. You
may also experience coughing and watery eyes.
Do not inhale any ammonia vapours that may be
released. Fill the AdBlue ®
tank only in well-ven-
tilated areas.
Do not swallow AdBlue ®
or let it come into con-
tact with your skin, eyes or clothing. Keep
AdBlue ®
away from children. If you or others come into contact with AdBlue
®
,
observe the following:
R immediately rinse AdBlue ®
off your skin with
soap and water.
R if AdBlue ®
comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical attention immediately.
R if AdBlue ®
is swallowed, immediately rinse
your mouth out thoroughly. Drink plenty of
water. Seek medical attention immediately.
R change immediately out of clothing that has
come into contact with AdBlue ®
.
! Only use AdBlue ®
in accordance with
ISO 22241. Do not mix any additives with
AdBlue ®
, and do not dilute AdBlue ®
with
water. This may destroy the BlueTEC exhaust
gas aftertreatment system.
! In order to fill the AdBlue ®
tank, the vehicle
must be parked on a level surface. The
AdBlue ®
tank can only be filled as intended
with the vehicle parked on a level surface.
Fluctuations in capacity will thus be avoided.
Filling a vehicle standing on an uneven sur-
face is not permitted. There is a danger of
overfilling, which can cause damage to Blue-
TEC exhaust gas aftertreatment components.
! Surfaces which have come into contact with
AdBlue ®
while refilling should be rinsed
immediately with water, or remove AdBlue ®
with a moist cloth and cold water. If AdBlue ®
has already crystallised, use a sponge and
cold water to clean the area. AdBlue ®
residue
crystallises after a certain amount of time and
soils the affected surfaces.
! AdBlue ®
is not a fuel additive and must not
be added to the fuel tank. If AdBlue ®
is added
to the fuel tank, this can lead to engine dam- age.
Have the AdBlue ®
tank refilled at a qualified
specialist workshop. However, you can also top
up the AdBlue ®
tank:
R at a filling station with an AdBlue ®
filling pump
R with AdBlue ®
refill bottles
R with an AdBlue ®
refill canister
When the pump nozzle switches off automati-
cally during filling at a filling pump, the AdBlue ®
tank has been completely filled. Do not fill the Refuelling
165Driving and parking Z

cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open the cap. Wear gloves and eye protection. Open
the cap slowly to release the pressure. G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the
engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade.
Checking the coolant level Check the coolant level (example)
X Park the vehicle on a level surface.
Check the coolant level only if the vehicle is
on a level surface and the engine has cooled
down.
X Turn the key to position 2in the ignition lock
(Y page 144).
or
X Press the Start/Stop button twice on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function (Y page 144).
X Check the coolant temperature display on the
instrument cluster (Y page 229).
The coolant temperature must be below
70 †. X
Turn the key to position 0in the ignition lock
(Y page 144).
or X Press the Start/Stop button once on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function (Y page 144).
X Slowly turn cap :half a turn anti-clockwise
and allow excess pressure to escape.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.
If the coolant level is approximately 1.5 cm
above marker bar =in the filler neck when
warm, there is enough coolant in coolant
expansion tank ;.
X If necessary, top up with coolant that has
been tested and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far as
it will go.
Further information on coolant (Y page 378).
Topping up the windscreen washer sys-
tem G
WARNING
If windscreen washer concentrate comes into contact with hot components of the engine or
the exhaust system, it can ignite. There is a
risk of fire and injury.
Make sure the windscreen washer concen-
trate does not come into contact with the filler neck. Topping up the windscreen washer system
(example) Engine compartment
329Maintenance and care Z

R
bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix such fuels with diesel fuel and do
not use any special additives. Otherwise,
engine damage may occur.
! In countries outside the EU, only use low-
sulphur Euro diesel with a sulphur content of
under 50 ppm. Otherwise, the emission con-
trol system could be damaged.
Usually you will find information about the fuel
grade on the pump. If you cannot find the label
on the petrol pump, ask the filling station staff.
Information on refuelling (Y page 162).
Low outside temperatures In winter months, diesel fuel with an improved
cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc-
tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifica-
tions outlined in EN 590. At unusually low out-
side temperatures, it is possible that the flow
characteristics of the diesel fuel could be insuf- ficient. Accordingly, diesel fuel from warmer
areas may not be suitable for operation in colderclimatic conditions.
i Further information on country-specific fuel
properties and fuel types with low-tempera-
ture resistance can be obtained from oil com- panies, e.g. at filling stations. AdBlue
®
Important safety notes Comply with the important safety notes for ser-
vice products when handling AdBlue ®
(Y page 373).
AdBlue ®
is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts of
ammonia vapour may be released. Ammonia vapours have a pungent odour and are
particularly irritating to the skin, mucous mem-
branes and eyes. You may experience a burning sensation in your eyes, nose and throat. You
may also experience coughing and watery eyes.
Do not inhale any ammonia vapours that may be
released. Fill the AdBlue ®
tank only in well-ven-
tilated areas.
Low outside temperatures AdBlue
®
freezes at a temperature of approx-
imately -11 †. The vehicle is delivered from the
factory equipped with an AdBlue ®
preheating
system. Winter operation can thus be guaran-
teed even at temperatures below -11 †.
Additives !
Only use AdBlue ®
in accordance with ISO
22241. Do not use additives with AdBlue ®
and do not dilute AdBlue ®
with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
Purity !
Impurities in AdBlue ®
(e.g. due to other ser-
vice products, cleaning agents or dust) lead
to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC ®
exhaust gas
aftertreatment system
Assuring the purity of AdBlue ®
is particularly
important with regard to avoiding malfunctions
in the BlueTEC exhaust gas aftertreatment sys-
tem.
If AdBlue ®
is pumped out of the AdBlue ®
tank,
e.g. during repair work, do not use this fluid to
refill the tank. The purity of the fluid can no lon-
ger be guaranteed.
Filling capacities Model Total capacity
All models
27.5 l376
Service products and capacitiesTechnical data