2016 MERCEDES-BENZ GLC COUPE key

cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open the cap. Wear gloves and eye protection. Open
the cap slowly to release the pressure. G
WARNING
If you open the bonnet while the engine is
overheating or while there is a fire in the
engine compartment, you could come into
contact with hot gases or other leaking ser-
vice products. There is a danger of injury.
Allow an overheating engine to cool down
before opening the bonnet. If there is a fire in the engine compartment, leave the bonnet
closed and notify the fire brigade.
Checking the coolant level Check the coolant level (example)
X Park the vehicle on a level surface.
Check the coolant level only if the vehicle is
on a level surface and the engine has cooled
down.
X Turn the key to position 2in the ignition lock
(Y page 144).
or
X Press the Start/Stop button twice on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function (Y page 144).
X Check the coolant temperature display on the
instrument cluster (Y page 229).
The coolant temperature must be below
70 †. X
Turn the key to position 0in the ignition lock
(Y page 144).
or X Press the Start/Stop button once on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function (Y page 144).
X Slowly turn cap :half a turn anti-clockwise
and allow excess pressure to escape.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.
If the coolant level is approximately 1.5 cm
above marker bar =in the filler neck when
warm, there is enough coolant in coolant
expansion tank ;.
X If necessary, top up with coolant that has
been tested and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far as
it will go.
Further information on coolant (Y page 378).
Topping up the windscreen washer sys-
tem G
WARNING
If windscreen washer concentrate comes into contact with hot components of the engine or
the exhaust system, it can ignite. There is a
risk of fire and injury.
Make sure the windscreen washer concen-
trate does not come into contact with the filler neck. Topping up the windscreen washer system
(example) Engine compartment
329Maintenance and care Z

!
If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
! Make sure that the automatic transmission
is in neutral position Nwhen washing your
vehicle in a tow-through car wash. The vehicle may otherwise be damaged.
R Operating with the key:
Do not remove the key from the ignition
lock. Do not open the driver's door when
the engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
R Operating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral position N:
Operating with the key and Start/Stop button:
X Make sure that the ignition is switched on.
X Make sure that the vehicle is stationary.
X Depress the brake pedal and keep it
depressed.
Operating with the Start/Stop button only: X Engage parking position P.
X Release the brake pedal.
X Remove the Start/Stop button from the igni-
tion lock (Y page 144).
X Insert the key into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
Operating with the key and Start/Stop button:
X Engage neutral N.
X Release the brake pedal. X
Release the electric parking brake, if neces-
sary.
X Switch off the ignition and leave the key in the
ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, wash off excess dirt
before cleaning the vehicle in an automatic car
wash.
After using an automatic car wash, wipe off the
wax from the windscreen and the windscreen
wiper blades. This will prevent smears and
reduce wiping noises caused by residue on the
windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet.
X Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- 332
CareMaintenance and care

aged tyres or chassis components replaced
immediately.
! Always maintain a distance of at least 30 cm
between the vehicle and the high-pressure
cleaner nozzle. Information about the correct
distance is available from the equipment
manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle.
Do not aim directly at any of the following:
R tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R plug connectors
R lamps
R seals
R trim elements
R ventilation slots
Damage to seals or electrical components
can lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 70 cm between the parts of the vehicle covered with the film
and the nozzle of the high pressure cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the high-pressure cleaner nozzle
around whilst cleaning.
! If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork. Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop.
X Remove impurities immediately, where pos-
sible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover and
rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse off
the treated areas afterwards.
X Remove coolant, brake fluid, tree resins, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
Care and treatment of matt paintwork !
Never polish the vehicle or the light alloy
wheels. Polishing makes the paintwork shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R vigorous rubbing with unsuitable materials
R frequent use of car washes
R washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matt paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear, matt finish. This will help you to avoid damage to the paintwork due to incorrect treatment.
These notes also apply to light-alloy wheels with
a clear matt finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water.
Use only insect remover and car shampoo from the range of approved Mercedes-Benz care
products. Care
333Maintenance and care Z

Cleaning the mirror turn signal
!
Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
X Clean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the side running board !
Do not clean the aluminium inserts of the
side running board with alkaline or acidic
cleaners, such as wheel cleaner. Do not use
acidic wheel cleaners to remove brake dust.
The aluminium inserts could otherwise be
damaged.
Cleaning the sensors !
If you clean the sensors with a high-pressure
cleaner, make sure that you keep a distance
of at least 30 cm between the vehicle and the
high-pressure cleaner nozzle. Information
about the correct distance is available from
the equipment manufacturer. X
Clean sensors :of the driving systems with
water, car shampoo and a soft cloth. Cleaning the reversing camera and
360° camera !
Do not clean the camera lens and the area
around the reversing camera or 360° camera
with a high-pressure cleaner. X
Make sure that the vehicle is stationary.
X Turn the key to position 1or 2in the ignition
lock (Y page 144).
or X Press the Start/Stop button once or twice on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function (Y page 144).
X Open the camera cover for cleaning via the
multimedia system; see Digital Owner's Man-
ual.
X To clean the camera: use clean water and a
soft cloth to clean the camera lens :.
When you switch off the ignition, the camera
cover closes automatically.
Cleaning the exhaust tail pipes G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as sanitary
cleanser or wheel cleaner.
Impurities combined with the effects of road grit and corrosive environmental factors may cause Care
335Maintenance and care Z

Removing the tyre-change tool kit
Example
: Ratchet for the jack
; Wheel wrench
= Jack
? Centring pin
A Socket spanner for the ratchet
B Folding wheel chock
The tyre-change tool kit is located in the stow-
age space, on the left, under the luggage com-
partment floor.
X To remove: open the tailgate.
X Open the luggage compartment floor
(Y page 314). Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 341)
Vehicle preparation is not necessary on vehi- cles with MOExtended tyres.
R a TIREFIT kit (Y page 340)
R an emergency spare wheel (certain countries
only) (Y page 369)
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop.
Vehicles with a Mercedes-Benz emergency call
system that are not equipped with a TIREFIT kit:
in the event of a flat tyre, contact the Customer Assistance Centre for the Mercedes-Benz emer-
gency call system (Y page 321).
Information on changing and fitting a wheel
(Y page 364).
X Stop the vehicle as far away as possible from
traffic on solid, non-slippery and level ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling
(Y page 167).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function
or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics now have status 0.
This is the same as the key having been
removed.
X Remove the Start/Stop button from the igni-
tion lock (Y page 144).
X Make sure that the passengers are not endan-
gered as they get out of the vehicle. Make
sure that no one is near the danger area while a wheel is being changed. Anyone who is notdirectly assisting in the wheel change should,
for example, stand behind the barrier.
X Get out of the vehicle. Pay attention to traffic
conditions when doing so.
X Close the driver's door.
X Place the warning triangle a suitable distance
away (Y page 339). Observe legal require-
ments. Vehicles with MOExtended tyres
(tyres with run-flat characteristics)
General notes With MOExtended tyres (tyres with run-flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of air in one or
more tyres. The affected tyre must not show any clearly visible damage.
You can recognise MOExtended tyres by the
"MOExtended" marking that appears on the tyre
sidewall. You will find this marking next to the
tyre size designation, the load-bearing capacity
and the speed index. Flat tyre
341Breakdown assistance

X
Insert connector ?into cigarette lighter
socket (Y page 318) or into another 12 V
socket in your vehicle (Y page 318).
X Turn the key to position 1in the ignition lock
(Y page 144).
X Press on/off switch =on tyre inflation com-
pressor.
The tyre inflation compressor is switched on.
The tyre is inflated.
First, tyre sealant is pumped into the tyre. The pressure may briefly rise to approximately
500 kPa (5 bar/73 psi).
Do not switch off the tyre inflation com-
pressor during this phase.
X Let the tyre inflation compressor run for a
maximum of ten minutes. The tyre should
then have reached a pressure of at least
200 kPa (2.0 bar/29 psi).
If a pressure of 200 kPa (2.0 bar/29 psi) has
been attained after ten minutes, see "Tyre pres- sure reached" (Y page 344).
If a tyre pressure of 200 kPa (2.0 bar/29 psi) has
not been attained after ten minutes, see "Tyre
pressure not reached" (Y page 344).
If tyre sealant leaks out, make sure you clean the affected area as quickly as possible. It is pref-
erable to use clear water.
If you get tyre sealant on your clothing, have it
cleaned as soon as possible with perchloroethy-
lene.
Tyre pressure not reached If a tyre pressure of 200 kPa (2.0 bar/29 psi) has
not been reached after ten minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of the
faulty tyre.
Tyre sealant may leak out when the filler hose
is unscrewed.
X Very slowly drive forwards or reverse approx-
imately 10 m.
X Pump up the tyre again.
After a maximum of ten minutes, the tyre
pressure must be at least 200 kPa (2.0 bar/
29 psi). G
WARNING
If the required tyre pressure is not reached
after the specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the tyre in this instance. Damaged tyres and a tyre
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Countries with Mercedes-Benz Service24h:
you will find a sticker with the telephone number on the B-pillar on the driver's side, for example.
Tyre pressure reached G
WARNING
A tyre temporarily sealed with tyre sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tyre that
has been repaired using tyre sealant.
The maximum permissible speed for a tyre
sealed with tyre sealant is 80 km/h. The upper
part of the TIREFIT sticker must be affixed to the
instrument cluster where it will be easily seen by
the driver.
If a tyre pressure of 200 kPa (2.0 bar/29 psi) has been reached after ten minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of the
faulty tyre.
Tyre sealant may leak out when the filler hose
is unscrewed.
X Stow the tyre sealant bottle, the tyre inflation
compressor and the warning triangle.
X Pull away immediately.
X Stop after driving for approximately ten
minutes and check the tyre pressure with the
tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres 344
Flat tyreBreakdown assistance

Electrolyte or battery acid is corro-
sive. Avoid contact with the skin,
eyes and clothing.
Wear suitable protective clothing; in
particular, gloves, an apron and a
face mask.
Immediately rinse electrolyte or acid
splashes off with clean water. Con-
sult a doctor if necessary. Wear eye protection.
Keep children at a safe distance.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you use only batteries that have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the battery be damaged in the event of an accident.
In order for the battery to achieve the maximum possible service life, it should always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle. In such cases, have the battery disconnected ata qualified specialist workshop. However, you
can also charge the battery with a charger rec-
ommended by Mercedes-Benz. For more infor-
mation, please contact a qualified specialist
workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for an exten-
ded period. Consult a qualified specialist work-
shop if you wish to leave your vehicle parked up for a long period of time.
When you park the vehicle, remove the key if you
do not require any electrical consumers. The
vehicle will then use very little energy, thus con- serving battery power. Charging the 12 V battery
Vehicles with a lithium-ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.4 V.
All ve hicles except vehicles with a lithium-
ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.8 V. G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once. G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
All vehicles: ! Only charge the battery using the jump-start
connection point.
The jump-starting connection point is in the
engine compartment (Y page 348).
X Open the bonnet.
X Connect the battery charger to the positive
terminal and earth point in the same order as
when connecting the donor battery in the
jump-starting process (Y page 348). Battery (vehicle)
347Breakdown assistance Z

R
It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are low, it is probably because the discharged battery has frozen. In this case, you may neither jump-
start the vehicle nor charge the battery. The service life of a battery that has been thawed may be
reduced. The starting characteristics may be impaired, especially at low temperatures. Have the
thawed battery checked at a qualified specialist workshop.
All vehicles:
! Vehicles with a petrol engine:
avoid repeated and lengthy starting attempts. Otherwise, the
non-combusted fuel may damage the catalytic converter.
Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jump leads.
Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device.
R Vehicles with a petrol engine: jump-start the vehicle only when the engine and exhaust system
are cold.
R All vehicles except vehicles with a lithium-ion battery: do not start the engine if the battery
is frozen. Let the battery thaw first.
R Jump-starting may be performed only using batteries with a nominal voltage of 12 V.
R Use only jump leads that have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R The jump leads are not damaged.
R Non-insulated parts of the terminal clamps do not come into contact with other metal parts while
the jump leads are connected to the battery.
R The jump leads cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Make sure that the ignition is switched off . All indicator lamps on the instrument cluster must be
off. When using the key, turn the key to position 0in the ignition lock and remove it (Y page 144).
X Switch off all electrical consumers, e.g. rear window heating, lighting etc.
X Open the bonnet. Jump-starting
349Breakdown assistance Z