2016 MERCEDES-BENZ C-Class SEDAN Owner's Manual

Obstacle recognition ........................ 90
Opening dimensions ......................394
Opening/closing .............................. 89
Trunk load (maximum) ......................394
Turn signals
Changing bulbs (front) ................... 124
Changing bulbs (rear) .................... 124
Display message ............................ 267
Switching on/off ........................... 119
Two-way radio
Frequencies ................................... 386
Installation ..................................... 386
Transmission output (maximum) .... 386
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 89
From inside the vehicle (central
unlocking button) .............................8 8
USB devices
Connecting to the Media Inter-
face .............................................. .307
V
Vanity mirror (in the sun visor) ........317
Vehicle
Correct use ...................................... 32
Data acquisition ............................... 32
Display message ............................ 282
Equipment ....................................... 28
Individual settings .......................... 247
Limited Warranty .............................3 2
Loading .......................................... 370
Locking (in an emergency) ............... 89
Locking (SmartKey) .......................... 81
Lowering ........................................ 384
Maintenance .................................... 29
Operating safety .............................. 30
Parking .......................................... 177
Parking for a long period ................ 179
Pulling away ................................... 149
Raising ........................................... 381
Reporting problems ......................... 32
Securing from rolling away ............ 380
Towing away .................................. 354 Transporting .................................. 356
Unlocking (in an emergency) ........... 89
Unlocking (SmartKey) ...................... 81
Vehicle data ................................... 394
Vehicle data
Roof load (maximum) ..................... 394
Trunk load (maximum) ................... 394
Vehicle dimensions ........................... 394
Vehicle emergency locking ................ 89
Vehicle identification number
see VIN
Vehicle identification plate .............. 387
Vehicle level
AIRMATIC ...................................... 197
Display message ............................ 275
Vehicle tool kit .................................. 343
Video
Operating the DVD ......................... 244
see also Digital Operator's Man-
ual .................................................. 298
VIN
Seat ............................................... 388
Type plate ...................................... 387
Voice Control System
see Separate operating instructions
W
WarningStickers ........................................... 44
Warning and indicator lamps
ABS ................................................ 289
Brakes ........................................... 288
Check Engine ................................. 293
Coolant .......................................... 293
Distance warning ........................... 295
ESP
®.............................................. 290
ESP®OFF ....................................... 291
Fuel tank ........................................ 293
General notes ................................ 286
Hybrid drive system ....................... 288
Overview .......................................... 36
Parking brake ................................ 292
PASSENGER AIR BAG ...................... 47
RBS (Recuperative Brake Sys-
tem) ............................................... 288
Reserve fuel ................................... 293
Restraint system ............................ 292
Index23

Seat belt ........................................ 287
SPORT handling mode ................... 292
Steering ......................................... 297
Tire pressure monitor .................... 296
Warranty .............................................. 28
Washer fluid
Display message ............................ 285
Wheel and tire combinations
Tires ............................................... 384
Wheel bolt tightening torque ........... 384
Wheel chock ...................................... 380
Wheels
Changing a wheel .......................... 379
Checking ........................................ 361
Cleaning ......................................... 338
Important safety notes .................. 360
Information on driving .................... 360
Interchanging/changing ................ 379
Mounting a new wheel ................... 383
Mounting a wheel .......................... 380
Removing a wheel .......................... 383
Snow chains .................................. 363
Storing ........................................... 380
Tightening torque ........................... 384
Wheel size/tire size ....................... 384
Window curtain air bag
Display message ............................ 264
Operation ......................................... 54
Windows
see Side windows
Windshield
Defrosting ...................................... 135
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 333
Important safety notes .................. 393
Windshield wipers
Problem (malfunction) ................... 128
Replacing the wiper blades ............ 126
Switching on/off ........................... 125
Winter driving
Important safety notes .................. 362
Slippery road surfaces ................... 184
Snow chains .................................. 363
Winter operation
Radiator cover ............................... 331
Summer tires ................................. 362 Winter tires
M+S tires ....................................... 362
Wiper blades
Cleaning ......................................... 338
Important safety notes .................. 126
Replacing ....................................... 126
Replacing (windshield) ................... 126
Wooden trim (cleaning instruc-
tions) .................................................. 340
Workshop
see Qualified specialist workshop
24Index

Introduction
The printedOperator's Manual provide sinfor-
mation about th esaf eoperation of your vehicle.
The Digital Operator's Manual additionally
describe sfurther function sand equipmen t
installed in your vehicle. The function sof th e
vehicl eand multimedia system are describe din
th eDigital Operator's Manual. You can call up
th eDigital Operator's Manual via th emultimedia
system.
iYou will no tincur any cost swhen calling up
th eDigital Operator's Manual. The Digital
Operator's Manual works without connecting
to th eInternet .
Ther eare three ways to access th etopic sof th e
Digital Operator's Manual:
RVisua lsearch
The visual search allows you to explor eyour
vehicl e"virtually". Starting from either th e
vehicl eexterio rvie wor interio rview, you can
access man yof th edifferen ttopic scovered
by th eDigital Operator's Manual. To access
th evehicl einterio rsection ,select th e"Vehi-
cle interior" view.
RKeywor dsearch
The keyword search allows you to search for a
keyword by enterin gcharacters. Further
information can be foun din th eDigital Oper -
ator's Manual in th e"Audio 20 "or "COMAND "
section under th e"Character entr y(teleph -
ony)" keyword .
RContents
You can select individual section sin th econ-
tents

.
iThe Digital Operator's Manual is deactiva-
te dfor safet yreason swhile driving .
Operation
Calling up the Digital Operator's Man-
ual
XPress theØ buttonin th ecenter console.
The overview relating to th evehicl eappears.
XSelec tth e"Operator' sManual" men uitem by
turnin g3 or pressin g7 thecontroller .
XConfirm7 themessage about th ewarning
and safet ynotes.
The basic men ufor th eDigital Operator's
Manual appears.
Operating the Digital Operator's Man-
ual
General notes
Pleas eobserv eth einformation about th eoper -
ation of th econtroller (Ypage 299).
Content pages
The conten tpages can be accessed by mean sof
a visual search , akeyword search or usin gth e
contents .
XTo scroll forwards/backwards: turn3
th econtroller .
XTo displayin full-screen or animation: slide
8 thecontroller to th elef t:.
XTo select information texts or sav ebook -
marks: slide9 thecontroller to th e
right ;.
XTo select alink :slide 6thecontroller
downwards =.
XTo exitacontent page: select the%
symbol ?.
Digital Operator's Manual25

XTo call up the basic menu of the Digital
Operator's Manual:selectÞsymbol A.
XTo switch functions to the multimedia
system using the buttons on the center
console: press the $,%,ÕorØ
button.
The selected menu appears. The Digital Oper-
ator's Manual remains open in the back-
ground.
26Digital Operator's Manual

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
HEnvironmental note
Have a defective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Genuine Mercedes-Benz parts27
Introduction
Z

Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs
or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Use only genu- ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strate
gically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 387).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle. Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
28Service and vehicle operation
Introduction

During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunctionresults in a condition that is likely to cause
death or serious bodily injury if the vehicle isdriven, that defect or malfunction has been
subject to repair two or more times, and you
have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Breakdown assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis- tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada) For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please send
us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-010 0.This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
Rthe fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
Service and vehicle operation29
Introduction
Z

One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Hybrid vehicles have a combustion engine and
an electric motor. The voltage supply for oper-
ating the vehicle electrically is provided by the
vehicle's high-voltage electrical system.
GDANGER
The vehicle's high-voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system
or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high-
voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and
30Operating safety
Introduction