2016 MERCEDES-BENZ C-Class SEDAN A7 service manual

C-Class
Operator's Manual
Order no. P205 0070 13 Part no. 205 584 15 05 Edition B 2016É2055841505QËÍ
2055841505C-Class Operator's Manual
Your Operator's Manuals
Digitally - in the vehicle
Get to grips with the content of the Digi tal Operator's Manual in the multimedia
system fitted in your vehicle (under the "Vehicle" menu item).
Printed manual - in the vehicle
In addition to the vehicle Operator's Manual, the complete additional operating
instructions for your multimedia system are also available from your
Mercedes-Benz Service Center.
Digitally - via the Internet
You will find the Operator's Manual on your Mercedes-Benz homepage.
Digitally - as an App
The Mercedes-Benz Guides App is available for free in the Apple App Store and
on Google Play.
Apple® iOS AndroidTM

AMGAdaptive sport suspension sys-
tem ................................................ 197
Performance Seat .......................... 108
AMG menu (on-board computer) .....2 52
AMG sports exhaust system ............ 152
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Armrest
Stowage compartment .................. 309
Ashtray ............................................... 318
Assistance display (on-board com-
puter) ..................................................2 46
Assistance menu (on-board com-
puter) ..................................................2 47
ASSYST PLUS
Displaying a service message ........3 34
Driving abroad ............................... 335
Hiding a service message .............. 334
Resetting the service interval dis-
play ................................................ 334
Service message ............................ 333
Special service requirements ......... 334
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 79
Function ...........................................7 9
Switching off the alarm .................... 79
ATTENTION ASSIST
Activating/deactivating ................. 248
Display message ............................ 274
Function/notes ............................. 214
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 267
see Lights
Automatic car wash (care) ............... 335
Automatic engine start (ECO start/
stop function) .................................... 151
Automatic engine switch-off (ECO
start/stop function) .......................... 150
Automatic headlamp mode .............. 118Automatic transmission
Accelerato
r pedal position ............. 158
Changing gear ............................... 158
DIRECT SELECT lever ..................... 156
Display message ............................ 282
Double-clutch function .................. 158
Drive program ................................ 159
Drive program display .................... 157
Driving tips .................................... 158
DYNAMIC SELECT switch .............. 154
Emergency running mode .............. 164
Engaging drive position .................. 157
Engaging neutral ............................ 156
Engaging park position automati-
cally ............................................... 156
Engaging reverse gear ................... 156
Engaging the park position ............ 156
Gliding mode ................................. 159
Kickdown ....................................... 159
Manual shifting .............................. 161
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 252
Overview ........................................ 155
Problem (malfunction) ................... 164
Pulling away ................................... 149
Rocking the vehicle free ................ 159
Starting the engine ........................ 148
Steering wheel paddle shifters ...... 161
Transmission position display
(DIRECT SELECT lever) ................... 157
Transmission positions .................. 158
Automatic transmission emer-
gency mode ....................................... 164
B
Back button ....................................... 299
Backup lamp
Changing bulbs .............................. 124
Bag hook ............................................ 313
BAS (Brake Assist System) ................. 68
BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with Cross-
Traffic Assist)
Function/notes ................................ 69
Important safety notes .................... 69
Battery (high-voltage)
see High-voltage battery
4Index

Switching on/off (on-board com-
puter) ............................................. 250
Declarations of conformity ................. 31
Diagnostics connection ...................... 31
Digital Operator's Manual
Help ................................................. 25
Introduction ..................................... 25
Digital speedometer ......................... 241
DIRECT SELECT lever
Automatic transmission ................. 156
Display
see Display messages
see Warning and indicator lamps
Display message
Hybrid drive system ....................... 272
Display messages
ASSYST PLUS ................................ 333
Calling up (on-board computer) ..... 255
Driving systems ............................. 274
Engine ............................................ 268
General notes ................................ 255
Hiding (on-board computer) ........... 255
Introduction ................................... 255
Lights ............................................. 267
Safety systems .............................. 256
SmartKey ....................................... 285
Tires ............................................... 280
Vehicle ........................................... 282
Distance recorder ............................. 239
Distance warning (warning lamp) .... 295
Distance warning function
Function/notes ................................ 71
DISTRONIC PLUS
Activating ....................................... 188
Activation conditions ..................... 188
Cruise control lever ....................... 188
Deactivating ................................... 191
Display message ............................ 277
Displays in the instrument cluster .. 191
Driving tips .................................... 192
Driving with DISTRONIC PLUS ....... 189
Function/notes ............................. 186
Important safety notes .................. 187
Setting a speed .............................. 190
Setting the specified minimum
distance ......................................... 190
Stopping ........................................ 189 with Steering Assist and Stop&Go
Pilot ............................................... 192
Doors
Automatic locking (switch) ............... 89
Central locking/unlocking
(SmartKey) ....................................... 81
Control panel ................................... 43
Display message ............................ 284
Emergency locking ........................... 89
Emergency unlocking ....................... 89
Important safety notes .................... 87
Opening (from inside) ...................... 88
Drinki ng an
d driving
......................... 180
Drive program
Automatic transmission ................. 159
SETUP (on-board computer) .......... 253
Drive programs
Display (DIRECT SELECT lever) ...... 157
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 335
Driving Assistance PLUS package ... 219
Driving on flooded roads .................. 184
Driving safety systems
ABS (Anti-lock Braking System) ....... 68
ADAPTIVE BRAKE ............................. 76
Adaptive Brake Assist ...................... 72
BAS (Brake Assist System) .............. 68
BAS PLUS with Cross-Traffic
Assist ............................................... 69
COLLISION PREVENTION ASSIST
PLUS ................................................ 70
Distance warning function ............... 71
EBD (electronic brake force distri-
bution) ............................................. 76
ESP
®(Electronic Stability Pro-
gram) ............................................... 73
Important safety information ........... 68
Overview .......................................... 67
PRE-SAFE
®Brake ............................. 77
Recuperative Brake System ............. 45
STEER CONTROL ............................. 78
Driving system
RACE START (Mercedes-AMG
vehicles) ........................................ 195
8Index

OCSConditions ....................................... 54
Faults ............................................... 58
Operation ......................................... 54
System self-test ...............................5 6
Odometer .......................................... .239
Oil
see Engine oil
On-board computer
AMG menu ..................................... 252
Assistance graphic menu ...............2 46
Assistance menu ........................... 247
Display messages .......................... 255
Displaying a service message ........3 34
DISTRONIC PLUS ........................... 191
Factory settings .............................2 52
G-Meter ......................................... 252
Head-up display ............................. 238
HYBRID menu ................................ 248
Important safety notes .................. 235
Instrument cluster menu ............... 251
Lights menu ................................... 250
Media menu ................................... 243
Menu overview .............................. 239
Message memory .......................... 255
Navigation menu ............................ 241
Operation ....................................... 236
RACETIMER ................................... 253
Radio menu ................................... 243
Service menu ................................. 246
Settings menu ............................... 247
Standard display ............................ 239
Telephone menu ............................ 245
Trip menu ...................................... 239
Video DVD operation ..................... 244
Online access to the vehicle
Data protection .............................. 176
Functions ....................................... 176
General information ....................... 176
Internet .......................................... 176
Opening and closing the side trim
panels ................................................. 124
Opening the fuel filler flap
(PLUG-IN HYBRID vehicles) ............ 166
Operating safety
Declaration of conformity ................ 31
Important safety notes .................... 30 Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 25
Operator's Manual
Overview .......................................... 28
Vehicle eq uip
ment ........................... 28
Outside temperature display ........... 236
Overhead control panel ...................... 42
Override feature
Rear side windows ........................... 67
P
Paddle shifterssee Steering wheel paddle shifters
Paint code number ............................ 387
Paintwork (cleaning instructions) ... 337
Panic alarm .......................................... 46
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 98
Operating ....................................... 100
Operating the roller sunblinds for
the sliding sunroof ......................... 101
Problem (malfunction) ................... 103
Rain closing feature ....................... 101
Reversing feature ............................. 99
Parking ............................................... 177
Important safety notes .................. 177
Parking brake ................................ 178
Position of exterior mirror, front-
passenger side ............................... 115
Rear view camera .......................... 206
Switching off the engine ................ 177
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 258
Electric parking brake .................... 178
Warning lamp ................................. 292
Index15

Display message ............................ 285
Introduction ................................... 245
Menu (on-board computer) ............ 245
Number from the phone book ........ 245
Redialing ........................................ 246
Rejecting/ending a call ................. 245
see also Digital Operator's Man-
ual .................................................. 298
Switching between mobile
phones ........................................... 306
Temperature
Coolant (display in the instrument
cluster) .......................................... 236
Coolant (on-board computer) ......... 246
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 252
Outside temperature ...................... 236
Setting (climate control) ................ 134
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 252
Through-loading feature ................... 311
Timing (RACETIMER) .........................253
Tire pressure
Calling up (on-board computer) ..... 367
Checking manually ........................ 366
Display message ............................ 280
Maximum ....................................... 366
Not reached (TIREFIT) .................... 346
Notes ............................................. 365
Reached (TIREFIT) .......................... 346
Recommended ............................... 363
Tire pressure loss warning system
General notes ................................ 366
Important safety notes .................. 366
Restarting ...................................... 367
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 369
Function/notes .............................3 67
General notes ................................ 367
Important safety notes .................. 368
Restarting ...................................... 369
Warning lamp ................................. 296
Warning message ....... ................... 369
TI

REFIT kit .......................................... 344
Storage location ............................ 343
Tire pressure not reached .............. 346
Tire pressure reached .................... 346 Tires
Aspect ratio (definition) ................. 379
Average weight of the vehicle
occupants (definition) .................... 377
Bar (definition) ............................... 377
Changing a wheel .......................... 379
Characteristics .............................. 377
Checking ........................................ 361
Curb weight (definition) ................. 378
Definition of terms ......................... 377
Direction of rotation ...................... 380
Display message ............................ 280
Distribution of the vehicle occu-
pants (definition) ............................ 379
DOT (Department of Transporta-
tion) (definition) ............................. 377
DOT, Tire Identification Number
(TIN) ............................................... 377
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 378
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 378
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 378
Important safety notes .................. 360
Increased vehicle weight due to
optional equipment (definition) ...... 378
Information on driving .................... 360
Kilopascal (kPa) (definition) ........... 378
Labeling (overview) ........................ 374
Load bearing index (definition) ...... 379
Load index ..................................... 376
Load index (definition) ................... 378
Maximum load on a tire (defini-
tion) ............................................... 378
Maximum loaded vehicle weight
(definition) ..................................... 378
Maximum permissible tire pres-
sure (definition) ............................. 378
Maximum tire load ......................... 376
Maximum tire load (definition) ....... 378
MOExte

nded tires .......................... 362
Optional equipment weight (defi-
nition) ............................................ 379
PSI (pounds per square inch) (def-
inition) ........................................... 379
Replacing ....................................... 379
Service life ..................................... 361
Index21

Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs
or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Use only genu- ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strate
gically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 387).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also
applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle. Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
28Service and vehicle operation
Introduction

Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to motor
vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
a Mercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC. If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153
);go to
http://www.safercar.gov ; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
32Data stored in the vehicle
Introduction

These data memories temporarily or perma-
nently store technical information about:
RVehicle's operating state
RIncidents
RMalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in recognizing and rectifying malfunc-
tions and defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
After a malfunction has been rectified, the infor-
mation is deleted from the malfunction memory or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec- tion with other information (if necessary, under
consultation with an authorized expert), could
be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi- cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
RHow various systems in your vehicle were
operating
RWhether or not the driver and passenger
safety belts were buckled/fastened
RHow far (if at all) the driver was depressing theaccelerator and/or brake pedal and
RHow fast the vehicle was traveling.
Data stored in the vehicle33
Introduction
Z