call system automatically sends a message to
the Customer Assistance Centre. This is done by means of a text message or a data con-
nection.
The emergency call system sends a message
or establishes a data connection provided
that:
R you have subscribed to the Mercedes‑Benz
emergency call system
R the Mercedes ‑Benz emergency call system
has been activated properly
R the necessary mobile phone network is
available Tow-away protection
Function An audible and visual alarm is triggered if your
vehicle's angle of inclination is altered while
tow-away protection is primed. This can occur if
the vehicle is jacked up on one side, for exam-
ple.
Activating X
Make sure that:
R the doors are closed
R the tailgate is closed
Only then is tow-away protection primed.
X Lock the vehicle with the key or KEYLESS-GO.
Tow-away protection is primed after approx-
imately 60 seconds.
Switching off X
Unlock the vehicle with the key or KEYLESS-
GO.
or X Insert the key into the ignition lock.
Tow-away protection is switched off automat-
ically. Deactivating X
With KEYLESS-GO start function or vehi-
cles with KEYLESS-GO: switch off the
engine using the Start/Stop button and open the driver's door.
or
X Remove the key from the ignition lock.
X Press button :.
Indicator lamp ;lights up briefly.
X Lock the vehicle with the key or KEYLESS-GO.
Tow-away protection is deactivated.
Tow-away protection remains deactivated until: R the vehicle is unlocked again and
R a door is opened and closed again and
R the vehicle is locked again
To prevent a false alarm, deactivate tow-away
protection if you lock your vehicle and it:
R is being transported
R is being loaded onto a ferry or car transporter,
for example
R is parked on a movable surface, e.g. in a split-
level garage Interior motion sensor
Function When the interior motion sensor is primed, a
visual and audible alarm is triggered if move-
ment is detected in the vehicle interior. This can
occur if someone reaches into the vehicle inte-
rior, for example.
Activating X
Make sure that: Protection against theft
61Safety Z
R
the side windows are closed
R no objects, such as mascots, are attached
to the rear-view mirror
This will prevent false alarms.
X Make sure that:
R the doors are closed
R the tailgate is closed
Only then is the interior motion sensor
primed.
X Lock the vehicle with the key or KEYLESS-GO.
The interior motion sensor is primed after
approximately 30 second s.
Switching off X
Unlo ck the vehicle with the key or KEYLESS-
GO.
or X With KEYLESS-GO start function or vehi-
cles with KEYLESS-GO: press the Start/
Stop button.
The key must be in the vehicle.
or X Insert the key into the ignition lock.
The interior motion sensor is automatically
switched off.
Deactivating X
With KEYLESS-GO start function or vehi-
cles with KEYLESS-GO:
switch off the
engine using the Start/Stop button and open the driver's door.
or
X Remove the key from the ignition lock. X
Press button :.
Indicator lamp ;flashes several times in
rapid succession.
X Lock the vehicle with the key or KEYLESS-GO.
The interior motion sensor is deactivated.
The interior motion sensor remains deactivated until:
R the vehicle is unlocked again and
R a door is opened and closed again and
R the vehicle is locked again
To prevent a false alarm, deactivate the interior
motion sensor if you lock your vehicle and:
R people or animals remain in the vehicle
R the side windows remain open 62
Protection against theftSafety
Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 62). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. The anti-theft
alarm system is triggered if the door is opened
from the inside. Switch off the alarm
(Y page 60).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave children unattended in the vehicle. Always
keep the key out of reach of children.
G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
This can impair the key's function.
Vehicles with KEYLESS-GO start function: do
not keep the key on the luggage compartment
cover or in the luggage compartment. Other-
wise, the key may not be detected, e.g. when
starting the engine using the Start/Stop button.
A check that periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in or in the
direct vicinity of the vehicle. This occurs, for
example:
R during engine start
R during driving
R when using HANDS-FREE ACCESS
R when the external door handles are touched
R during convenience closing Key
63Opening and closing Z
Problem
Possible causes/consequences and
M
MSolutions There is interference from a powerful source of radio waves.
X Unlock (Y page 70) or lock (Y page 70) the vehicle using the
emergency key element. There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of the
key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle cannot be locked/unlocked even using the remote con-
trol function:
X Unlock (Y page 70) or lock (Y page 70) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 252).
or X Jump-start the vehicle (Y page 253).
or X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is in
the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 66) and replace if necessary
(Y page 66).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 68
KeyOpening and closing
X
Push carpet :down.
X Pull the cable behind the carpet :until the
tailgate unlocks.
The tailgate opens slightly.
X Raise the tailgate.
When you close the tailgate, it is also locked at
the same time. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
Children could become trapped if they oper-
ate the side windows, particularly when unat- tended. There is a risk of injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from travelling
upwards during the automatic closing process,
the side window opens again automatically. Dur- ing the manual closing process, the side window only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi-
tute for your attention when closing a side win-
dow. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on the
front-passenger door for the corresponding side
window.
The switch on the driver's door has priority. :
Left
; Right
X Switch on the power supply or switch on the
ignition with the Start/Stop button.
X To open manually: press and hold the cor-
responding button.
X To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started. 74
Side windowsOpening and closing
X
To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
point of resistance and release it.
Automatic operation is started.
X To interrupt automatic operation: press/
pull the corresponding switch again.
If you press/pull the switch beyond the point of resistance and release, automatic operation is
started in the corresponding direction. You can
stop automatic operation by pressing/pulling
again.
You can still operate the side windows when you switch off the power supply or the ignition. This
function remains active for five minutes or until
you open a door. Convenience opening feature
General notes You can ventilate the vehicle before you start
driving.
If the key is in close proximity to the vehicle, the
convenience opening function is available.
To do so, open the side windows using the key.
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
Convenience opening feature X
After unlocking the vehicle, press and hold
the % button on the key until the side win-
dows begin to open.
or X When the vehicle is unlocked, press and hold
the % button until the side windows have
reached the desired position.
X To interrupt convenience opening: release
the % button. Convenience closing feature
Important safety notes G
WARNING
When using convenience closing, you could
become trapped within the sweep of the clos- ing window. There is a risk of injury. Monitor the entire closing procedure when
using convenience closing. When closing,
make sure that no one has any parts of the
body within the closing area.
When you lock the vehicle, you can close the
windows at the same time.
Using the key X
Press and hold the &button until the side
windows are fully closed.
X Make sure that all the side windows are
closed.
X To interrupt convenience closing: release
the & button.
Using KEYLESS-GO The driver's door and the door at which the han-
dle is used must both be closed. The key must beoutside the vehicle. The gap between the key
and the corresponding door handle should not
be greater than 1 m. X
Touch recessed sensor surface :on the
door handle until the side windows are fully
closed.
Make sure you only touch recessed sensor
surface :.
X Make sure that all the side windows are
closed.
X To interrupt convenience closing: release
recessed sensor surface :on the door han-
dle. Resetting the side windows
If a side window can no longer be closed fully,
you must reset it. Side windows
75Opening and closing Z
X
Close all doors.
X Switch on the power supply or switch on the
ignition with the Start/Stop button.
X Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed (Y page 74).
X Hold the switch for an additional second. If the side window opens again slightly:
X Immediately pull the corresponding switch on
the door control panel until the side window is completely closed (Y page 74).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released, the side window has been reset correctly. If this is
not the case, repeat the steps above again. Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing function is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, releasethe switch or push the switch again to reopen the side window. Problem
Possible causes/consequences and
M MSolutions A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. A side window cannot be
closed and you cannot
see the cause. If a side window is obstructed during closing and reopens again
slightly:
X Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
X Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed without the automatic reversing feature. 76
Side windowsOpening and closing
The AMG Performance seat is designed for the
standard three-point seat belt. If you fit another
multipoint seat belt, e.g. sport or racing seat
belts, the restraint system cannot provide the
best level of protection.
Further information about seat belts
(Y page 37).
Adjusting the side bolsters of the seat
cushion and the seat backrest Driver's seat
Side bolsters of the seat cushion
X To narrow: press button :.
X To broaden: press button;.
Side bolsters of the seat backrest X To narrow: press button =.
X To broaden: press button?.
Front-passenger seat Side bolsters of the seat backrest
X To narrow: press button :.
X To broaden: press button;.
i The side bolsters of the front-passenger
seat cushion cannot be adjusted. Switching the seat heating on/off
Switching on/off G
WARNING
If you repeatedly switch on seat heating, the
seat cushion and backrest padding may
become very hot. The health of vehicle occu-
pants with limited temperature sensitivity or a limited ability to react to excessively high
temperatures may be affected or they may
even suffer burn-like injuries. There is a risk of
injury.
Therefore, do not switch on the seat heating
repeatedly. The three red indicator lamps in the button indi-
cate the heating level you have selected.
The system automatically switches down from
level 3to level 2after approximately eight
minutes.
The system automatically switches from level 2
to level 1after approximately ten minutes.
The system automatically switches off approx-
imately 20 minutes after it is set to level 1.
X Select key position 2with the Start/Stop but-
ton.
X To switch on: press button:repeatedly
until the desired heating level is set.
X To switch off: press button:repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off. Seats
81Seats, steering wheel and mirrors Z