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Quick Reference GuideTroubleshootingFor more Information (P203)
Why does the vehicle position icon on the map “lag” a
short distance behind my actual position, especially at
intersections?
This is normal. The navigation system is unaware of the
width of intersections. Large differences in vehicle position
can indicate a temporary loss of the GPS signal.
Why does the “time to destination” display sometimes
increase even though I am getting closer to my
destination?
The “time to destination” is based on the posted road
speed signs and your actual road speed to give you a
better estimate of arrival time.
How do I specify a destination when an entered city or
street could not be found?
Try entering the street first. Some cities are lumped in
with a major metro area. In rural “unverified” areas or
new subdivisions, streets may be missing or only partially
numbered.
How do I turn on the navigation system voice guidance?
1.Select HOME and then select Settings. Select System ,
and then select Sound/Beep tab. Check that Volume
is not set to 00.
2.Select Voice Recog tab on the System settings screen,
and set Voice Prompt to On if you want the system to
provide confirmations and system prompts.
My battery was disconnected or went dead, and the
navigation system is asking for a code. Where do I find it?
In most cases, you do not need to enter a code. Simply
press and hold the (Audio Power) button for two
seconds; the system should reactivate.
2 System Initialization P. 220
How can I check if my smartphone is compatible with the
system?
Visit the following website:●U.S.: handsfreelink.honda.com .●Canada: www.handsfreelink.ca.
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uuTroubleshooting uTraffic
Troubleshooting
Traffic
ProblemSolution
Traffic information is missing or is not displaying
properly. What is wrong?Verify the following:●Traffic information relies on a clear signal. If signal strength is low, traffic data
may not be available.
●Check that the traffic icons are turned on.
2 Showing Icons on the Map P. 53●It is possible that there is a temporar y technical problem with your metropolitan
area traffic. You can call Honda Automobile Customer Service to see if there is
an outage.
2 Honda Automobile Customer Service Contact Information P. 224●If the situation persists, see y our Honda dealer for assistance.●Traffic information is available only in certain areas.
The navigation system sometimes provides a detour
route when I am driving a route on the freeway.If Traffic Rerouting is set to On, the navigation system provides a detour route
to your destination only if it can find a si gnificantly faster route than the original
one.
2 Traffic Rerouting P. 44
The navigation system routes me to an exit and an
alternate freeway with unknown flow speeds or
surface streets.The navigation system predicts which r oute should be faster based on freeway
congestion along your route. Use your ow n experience to determine whether the
alternate route would be faster.
How can I ignore the detour route and return to the
original route?Select HOME > Settings > Navigation > Routing tab, and set Traffic
Rerouting to Off .
2Traffic Rerouting P. 44
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uuTroubleshooting uUpdate, Coverage, Map Errors
Troubleshooting
Update, Coverage, Map Errors
ProblemSolution
The vehicle position icon on the map “lags” a short
distance behind, especially when I arrive at an
intersection.This is normal. The navigation system is unaware of the width of intersections.
Large differences in vehicle position ca n indicate a temporary loss of the GPS
signal.
2 GPS P. 222
The screen is showing wh ite dots as I drive along.These dots are called “breadcr umbs.” These are displayed if Off-road Tracking is
set to On and you drive more than 1/2 mile off mapped roads.
2Off-road Tracking P. 63
How do I remove the white dots (“breadcrumbs”)
from my screen?Select HOME > Settings > Navigation > Map tab, and set Off-road Tracking
to Off , then return to the map.
2Off-road Tracking P. 63
A road that I selected to avoid is being used when
routing.When you set your area to avoid, make sure to select sections of roads that include
at least one intersection.
2 Avoiding Streets P. 121
My elevation (shown when I display the current
position) seems to fluc tuate even though my
elevation has not changed.This is normal. The elevation can vary ±100 feet due to GPS calculation errors.
2GPS P. 222
My elevation is missing on the “current position”
screen.The elevation is only displayed if the GPS antenna can receive signals from at least
four satellites. Try moving the vehicle into an open area. The elevation is also not
displayed if the calculated elevation is zero or below sea level.
ProblemSolution
My city is not part of a fully verified detailed
coverage area.The mapping database is constantly under going revision. You can access the most
recent information on the internet.
2 Map Coverage P. 225
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