AppLink issues
Possible solution(s)Possible cause(s)Issue
SYNC in order to findAppLink-capable apps onyour device. iPhone usersmust also connect toSYNC's USB port with anApple USB cable.
Ensure you have down-loaded and installed thelatest version of the appfrom your phone's app store.Ensure the app is running onyour phone. Some apps
AppLink-enabled apps arenot installed and running onyour mobile device.
My phone is connected, butI still cannot find any apps.
require you to register orlogin on the app on thephone before using themwith AppLink. Also, somemay have a "Ford SYNC"setting, so check the app'ssettings menu on the phone.
Closing and restarting appsmay help SYNC find theapplication if you cannotdiscover it inside the vehicle.On an Android device, ifapps have an "Exit' or 'Quit'
Sometime apps do notproperly close and re-opentheir connection to SYNC,over ignition cycles, forexample.
My phone is connected, myapp(s) are running, but I stillcannot find any apps.
option, select that thenrestart the app. If the appdoes not have that option,you can also manually"Force Close" the app bygoing to the phone's settingsmenu, selecting 'Apps.' thenfinding the particular appand choosing 'Force stop.'Don't forget to restart theapp afterwards, then select"Find New Apps" on SYNC.
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SYNC™
G
Garage Door OpenerSee: Universal Garage Door Opener.............121Gauges...............................................................85Left Information Display....................................85Right Information Display.................................87General Information on RadioFrequencies...................................................44Intelligent Access.................................................44General Maintenance Information.......348Multi-point Inspection......................................351Owner Checks and Services.........................350Protecting Your Investment..........................348Why Maintain Your Vehicle?.........................348Why Maintain Your Vehicle at YourDealership?.....................................................348Getting Assistance Outside the U.S. andCanada.........................................................205Getting the Services You Need...............202Away From Home..............................................202Global Opening................................................81Opening the Windows........................................81
H
HandbrakeSee: Parking Brake.............................................165Hazard Warning Flashers..........................196Headlamp AdjustingSee: Adjusting the Headlamps......................231Headlamp Exit Delay....................................76Headlamp RemovalSee: Removing a Headlamp..........................232Head Restraints..............................................113Adjusting the Head Restraint..........................114Heated Seats.................................................120Heated Windows and Mirrors....................111Heated Exterior Mirrors.......................................111Heated Rear Window..........................................111HeatingSee: Climate Control.........................................108High Voltage Battery Cut-OffSwitch............................................................160High Voltage Battery...................................153General Information..........................................153
Hill Start Assist..............................................165Switching the System On and Off...............166Using Hill Start Assist.......................................166Hints on Controlling the InteriorClimate..........................................................109Cooling the Interior Quickly.............................110General Hints.......................................................109Heating the Interior Quickly.............................110Recommended Settings for Cooling ..........110Recommended Settings for Heating...........110Side Window Defogging in ColdWeather..............................................................110Hints on Driving With Anti-LockBrakes............................................................165Hood LockSee: Opening and Closing the Hood...........218Hybrid Vehicle Frequently AskedQuestions.....................................................140Hybrid Vehicle Operation...........................135Battery:...................................................................136Braking:...................................................................136Driving:....................................................................135Driving to Optimize Fuel Economy..............136Engine:....................................................................136EV+ Mode...............................................................137Starting:..................................................................135Stopping:................................................................135Transmission Operation:..................................135
I
Ignition Switch...............................................129In California (U.S. Only)............................203Information Display Control......................69Multimedia Controls...........................................69Information Displays.....................................93General Information............................................93
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Index
MirrorsSee: Heated Windows and Mirrors.................111See: Windows and Mirrors...............................80Mobile Communications Equipment.......12Motorcraft Parts............................................277MyKey Troubleshooting...............................54MyKey™..............................................................51Principle of Operation..........................................51
N
Normal Scheduled Maintenance...........352Intelligent Oil-Life Monitor™.........................352Normal Maintenance Intervals.....................352
O
Oil CheckSee: Engine Oil Check.......................................222Opening and Closing the Hood...............218Closing the Hood................................................219Opening the Hood..............................................218Ordering Additional Owner'sLiterature.....................................................206Obtaining a French Owner’s Manual..........207Overhead Console........................................128
P
Parking Aids....................................................170Principle of Operation.......................................170Parking Brake.................................................165Passive Anti-Theft System.........................65SecuriLock®...........................................................65PATSSee: Passive Anti-Theft System.....................65Perchlorate.........................................................11Personal Safety System™..........................34How Does the Personal Safety SystemWork?..................................................................34Plug-In Hybrid Vehicle Operation...........137ECO Cruise............................................................139EV Modes...............................................................137Fuel Freshness.....................................................139Low Engine Use...................................................139Plug-in Power Mode and HybridMode...................................................................137Post-Crash Alert System...........................201
Power Door LocksSee: Locking and Unlocking.............................56Power Liftgate..................................................61Hands-Free Feature............................................63Obstacle Detection.............................................63Opening and Closing the Liftgate...................61Setting the Liftgate Open Height...................63Stopping the Liftgate Movement...................62Power Seats.....................................................117Power Lumbar......................................................119Power Steering Fluid Check.....................227Power Windows.............................................80Accessory Delay.....................................................81Bounce-Back.........................................................80One-Touch Down................................................80One-Touch Up......................................................80Window Lock.........................................................80Protecting the Environment........................14
R
Rear Parking Aid............................................170Rear Seat Armrest........................................120Rear Seats........................................................119Folding the Seatback ........................................119Unfolding the Seatback....................................119Rear Under Floor Storage..........................182Rear View Camera........................................176Using the Rear View Camera System.........176Rear View CameraSee: Rear View Camera....................................176Rear Window Wiper and Washers...........72Rear Window Washer.........................................73Rear Window Wiper.............................................72Refueling..........................................................146Easy Fuel™ Capless Fuel System................146Easy Fuel™ Capless System - EnergiVehicles Only...................................................147Remote Control..............................................44Car Finder................................................................48Integrated Keyhead Transmitters .................44Intelligent Access Key.........................................45Remote Start (If Equipped).............................48Replacing the Battery.........................................46Sounding a Panic Alarm....................................48Remote Start....................................................111Automatic Settings.............................................112Removing a Headlamp..............................232
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Index
Repairing Minor Paint Damage..............245Replacement PartsRecommendation.........................................11Collision Repairs.....................................................11Scheduled Maintenance and MechanicalRepairs...................................................................11Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................50Reporting Safety Defects (CanadaOnly)..............................................................207Reporting Safety Defects (U.S.Only)..............................................................207Roadside Assistance...................................195Vehicles Sold in Canada: Getting RoadsideAssistance........................................................195Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................196Vehicles Sold in Canada: Using RoadsideAssistance........................................................196Vehicles Sold in the United States: GettingRoadside Assistance....................................195Vehicles Sold in the United States: UsingRoadside Assistance....................................195Roadside Emergencies...............................195Running-InSee: Breaking-In..................................................192Running Out of Fuel.....................................145Adding Fuel From a Portable FuelContainer..........................................................145Filling a Portable Fuel Container..................145
S
Safety Canopy™............................................40Safety Precautions.......................................143Satellite Radio..............................................294Satellite Radio Electronic Serial Number(ESN)................................................................295Satellite Radio Reception Factors..............294SIRIUS® Satellite Radio Service.................294Troubleshooting.................................................295Scheduled Maintenance Record...........356Scheduled Maintenance..........................348Seatbelt Height Adjustment.....................30Seatbelt Reminder..........................................31Belt-Minder™.........................................................31
Seatbelts............................................................27Principle of Operation.........................................27Seatbelt Warning Lamp and IndicatorChime................................................................31Conditions of operation......................................31Seats...................................................................113Security..............................................................65Side Airbags.....................................................39Sitting in the Correct Position...................113Snow ChainsSee: Using Snow Chains.................................270Special Notices................................................12New Vehicle Limited Warranty.........................12On-board Diagnostics (OBD-II).......................12Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance..............................................354Exceptions............................................................355Speed ControlSee: Cruise Control.............................................179Stability Control............................................168Principle of Operation......................................168Starter SwitchSee: Ignition Switch...........................................129Starting a Gasoline Engine.......................130Guarding Against Exhaust Fumes................132Important Ventilating Information...............132Switching Off the Vehicle When It IsMoving................................................................132Switching Off the Vehicle When It IsStationary..........................................................131Vehicles with an Ignition Key.........................130Vehicles with Keyless Start............................130Starting and Stopping the Engine..........129General Information..........................................129Steering.............................................................181Electric Power Steering.....................................181Steering Wheel................................................67Storage Compartments.............................128Sun Shades......................................................84Bounce-Back.........................................................84Opening and Closing the Sun Shade...........84Sun Shade Relearning.......................................84Sun Visors.........................................................83Illuminated Vanity Mirror...................................83Supplementary Restraints System.........35Principle of Operation.........................................35Symbols Glossary.............................................7
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Index