Switching Off the Vehicle When ItIs Moving
WARNING
Switching off the engine when thevehicle is still moving will result in aloss of brake and steering assistance.The steering will not lock, but higher effortwill be required. When the ignition isswitched off, some electrical circuits,including air bags, warning lamps andindicators may also be off. If the ignitionwas turned off accidentally, you can shiftinto neutral (N) and re-start the engine.
Vehicles with an Ignition Key
1. Move the transmission selector leverto position N and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, movethe transmission selector lever toposition P and turn the key to position0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector leverto position N and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, movethe transmission selector lever toposition P.
3. Press and hold the button for onesecond, or press it three times withintwo seconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING
If you smell exhaust fumes insideyour vehicle, have your vehiclechecked by your authorized dealerimmediately. Do not drive your vehicle ifyou smell exhaust fumes. Carbonmonoxide is present in exhaust fumes.Take precautions to avoid its dangerouseffects.
Important Ventilating Information
If you stop your vehicle and leave it idlingfor long periods, we recommend that youdo one of the following:
•Open the windows at least 1 in(2.5 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If
Equipped)
WARNINGS
Failure to follow engine block heaterinstructions could result in propertydamage or serious personal injury.
Do not use your heater withungrounded electrical systems ortwo-pronged adapters. There is a riskof electrical shock.
Do not fully close the hood, or allowit to drop under its own weight whenusing the engine block heater. Thiscould damage the power cable and maycause an electrical short resulting in fire,injury and property damage.
Note:The heater is most effective whenoutdoor temperatures are below 0°F(-18°C).
132
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the Engine
The heater acts as a starting aid bywarming the engine coolant. This allowsthe climate control system to respondquickly. The equipment includes a heaterelement (installed in the engine block) anda wire harness. You can connect thesystem to a grounded 120-volt ACelectrical source.
We recommend that you do the followingfor a safe and correct operation:
•Use a 16-gauge outdoor extension cordthat is product certified byUnderwriter’s Laboratory (UL) orCanadian Standards Association(CSA). This extension cord must besuitable for use outdoors, in coldtemperatures, and be clearly markedSuitable for Use with OutdoorAppliances. Do not use an indoorextension cord outdoors. This couldresult in an electric shock or become afire hazard.
•Use as short an extension cord aspossible.
•Do not use multiple extension cords.
•Make sure that when in operation, theextension cord plug and heater cordplug connections are free and clear ofwater. This could cause an electricshock or fire.
•Make sure your vehicle is parked in aclean area, clear of combustibles.
•Make sure the heater, heater cord andextension cord are firmly connected.
•Check for heat anywhere in theelectrical hookup once the system hasbeen operating for approximately 30minutes.
•Make sure the system is unplugged andproperly stowed before starting anddriving your vehicle. Make sure theprotective cover seals the prongs of theblock heater cord plug when not in use.
•Make sure the heater system ischecked for proper operation beforewinter.
Using the Engine Block Heater
Make sure the receptacle terminals areclean and dry prior to use. Clean them witha dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hoursof energy per hour of use. The system doesnot have a thermostat. It achievesmaximum temperature afterapproximately three hours of operation.Using the heater longer than three hoursdoes not improve system performance andunnecessarily uses electricity.
AUTOMATIC ENGINE
SHUTDOWN
For vehicles with a keyless ignition, thisautomatically shuts down your vehicle ifit has been idling for an extended period.The ignition also turns off to save batterypower. Before your vehicle shuts down, amessage appears in the informationdisplay showing a timer counting down. Ifyou do not intervene within 30 seconds,your vehicle shuts down. Start your vehicleas normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch offthe automatic shutdown. When you switchit off temporarily, it turns on at the nextignition cycle.
133
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the Engine
You can stop the shutdown, or reset thetimer, at any point before the 30-secondcountdown has expired by doing any of thefollowing:
•Interacting with your vehicle, forexample pressing the brake oraccelerator pedal.
•Disabling the shutdown using theinformation display. See InformationDisplays (page 93).
•Pressing the OK or RESET buttonduring the 30-second countdown.
134
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Starting and Stopping the Engine
HYBRID VEHICLE OPERATION
This hybrid vehicle combines electric andgasoline propulsion to providebreakthrough performance and improvedefficiency.
Familiarizing yourself with these uniquecharacteristics will provide an optimaldriving experience from your new vehicle.
Note:You may notice higher engine speedsupon start-up. This temporary condition isnormal and necessary to heat up the cabinand minimize emissions.
Starting:
When you start your vehicle, agreen ready indicator light willappear in the lower right portionof the instrument cluster and a ready todrive message will appear in the middle ofthe left cluster screen, letting you knowthat your vehicle is ready for driving.
The engine may not start because thisvehicle is equipped with silent key start.This fuel saving feature allows your vehicleto be ready–to–drive without requiring thegas engine to be running. This indicator willremain on while your vehicle is on, whetherthe engine is running or not to indicate yourvehicle is capable of movement (using itselectric motor, engine, or both). Typically,the engine will not start unless the vehicleis cold, a climate control change isrequested, or the accelerator is pressed.
Driving:
The gas engine automatically starts andstops to provide power when needed andto save fuel when not needed. Whilecoasting at low speeds, coming to a stop,or standing, the gas engine normally shutsdown and your vehicle operates inelectric-only mode.
Conditions that may cause the engine tostart up or remain running include:
•Considerable vehicle acceleration.
•Vehicle speed above 85 mph(137 km/h). However, the maximumspeed for electric-only operation maybe lower while driving in hottemperatures or on hilly terrain.
•Ascending a hill.
•Charge level of high voltage battery islow.
•Very high or low outside temperature(to provide system cooling or heating).For Energi vehicles, climate controldemands by passengers may notdirectly cause the engine to run. Thisonly occurs when the high voltagebattery charge is low, or if the outsidetemperature is cold enough to requirethe engine to provide additional heatfor the cabin.
•Engine not warm enough to providepassenger requested cabintemperature.
Stopping:
The gas engine may shut off to conservefuel as you come to a stop. Restarting yourvehicle is not required. Simply step on theaccelerator when you are ready to drive.
Transmission Operation:
Due to the technologically advanced,electronically-controlled continuouslyvariable transaxle, you will not feel shiftchanges like those of a non-hybrid vehicle.
Note:Since engine speed is controlled bythe transmission, it may seem elevated attimes. This is normal hybrid operation andhelps deliver fuel efficiency andperformance.
135
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Unique Driving CharacteristicsE144692
Neutral:
It is not recommended to idle the vehiclein neutral (N) for an extended period oftime because this will discharge your highvoltage battery and decrease fueleconomy. The engine will not start or stop,and cannot provide power to the hybridsystem in neutral (N).
Low:
Low (L) is designed to mimic the enhancedengine braking available in non-hybridvehicles. Low gear will produce high enginespeeds to provide necessary enginebraking. This is normal and will not damageyour vehicle. In low gear, the gas enginewill remain on more often than in drive (D).
Reverse:
In reverse (R), vehicle speed is limited to22 mph (35 km/h).
Battery:
Your hybrid is equipped with a high voltagebattery. A cool battery maintains batterylife and provides the best possibleperformance. The high voltage battery iscooled by cabin air drawn from vent holesin the trim panels behind the rear seats.Avoid placing objects at the vent holes thatblock airflow to the high voltage battery.
Engine:
The engine speed in your hybrid is notdirectly tied to your vehicle speed. Yourvehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. Duringheavy accelerations, your hybrid may reachhigh engine speeds (up to 6000 RPM).
In prolonged mountainous driving, you maysee the engine speed changing withoutyour input. This is intentional and maintainsthe battery charge level. You may alsonotice during extended downhill drivingthat your engine continues to run insteadof shutting off.
During this engine braking, the engine stayson, but it is not using any fuel. You may alsohear a slight whine or whistle whenoperating your vehicle. This is the normaloperation of the electric generator in thehybrid system.
During certain events (such as vehicleservicing) your low voltage 12-volt batterymay become disconnected or disabled.Once the battery is reconnected and afterdriving the vehicle, the engine maycontinue to operate for three to fiveseconds after the key is turned to off. Thisis a normal condition.
Braking:
Your hybrid is equipped with standardhydraulic braking and regenerative braking.Regenerative braking is performed by yourtransmission and it captures brake energyand stores it in your high voltage battery.
Driving to Optimize Fuel Economy
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
Your fuel economy should improvethroughout your hybrid's break-in period.As with any vehicle, your driving habits andaccessory usage can significantly impactyour fuel economy. For best results, keepin mind these tips:
136
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Unique Driving Characteristics
ECO Cruise
Note:ECO Cruise is available as a separatefeature on Energi vehicles only. On nonplug-in vehicles it is included in EcoSelect.
This feature saves vehicle energy byrelaxing acceleration compared tostandard cruise control. For example, yourvehicle may temporarily lose speed whengoing uphill. When set to on, ECO appearsin the information display when cruisecontrol is on.
You can switch it on or off in through theinformation display. See GeneralInformation (page 93).
Settings
ECO CruiseDriver Assist
Low Engine Use
The low engine use mode is equipped onEnergi models only. The Low Engine Usemode maintains proper engine lubricationat sufficient temperature, and will activateautomatically when you drive your vehiclewith limited engine operation. When yourvehicle is in low engine use mode, yourvehicle will automatically run the engineas necessary.
Note:If your vehicle is in low engine usemode when you start your vehicle, amessage will appear in the informationdisplay. See Information Messages (page101).
If you select the EV Now mode while thevehicle is in the low engine use mode, EVNow mode will be suspended for as longas you are in low engine use mode. The lowengine use mode will resume the next timeyou start your vehicle and willautomatically stop when no longer needed.
Note:Cold temperatures will affect theengine warm up time and the low engineuse mode may operate more frequently.
Note:An oil change is not required but givesyou the option of not running a low engineuse cycle. Resetting the oil life monitoringsystem will suspend the low engine usemode.
Fuel Freshness
See Fuel Quality (page 144).
139
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Unique Driving Characteristics
System Warnings
If the fuel filler inlet does not close properlyor if you do not fully close the fuel fillerdoor, a service engine warning lampappears in the information display. At thenext opportunity, do the following:
1. Safely pull off the road.
2. When your vehicle has stopped, shiftinto park (P) and switch the ignitionoff.
3.Press the refueling button on the centerconsole.
4.Fully open the fuel tank filler door untilit engages and remove any visibledebris from the fuel filler inlet.
5.Insert a fuel filler nozzle or the fuel fillerfunnel, provided with your vehicle,several times to dislodge any debrisand allow the inlet to close properly.
6. Fully close the fuel filler door until itclicks shut. This permits the fuelsystem to function correctly.
If this action corrects the problem, themessage may not reset immediately. Itmay take several driving cycles for themessage to turn off. A driving cycleconsists of an engine start-up (after fouror more hours with the engine off) followedby city and highway driving. Continuing todrive with the message on may cause theservice engine soon lamp to turn on aswell.
Using the Manual Fuel Filler DoorRelease Lever
The manual fuel filler door release lever isin the luggage compartment on the rightside behind a panel.
When using the manual fuel filler doorrelease lever to access the fuel filler inlet,do the following:
1. When your vehicle has stopped, shiftinto park (P) and switch the ignition on.
2. Remove the panel located in luggagecompartment on the right side.
3. Locate the manual fuel filler doorrelease lever.
4. Pull the manual fuel filler door releaselever.
149
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Fuel and RefuelingE162486 E154767 E162484
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank withgood quality fuel, properly closing the fuelfill inlet or letting the electrical system dryout. After three driving cycles without theseor any other temporary malfunctionspresent, the service engine soon indicatorshould stay off the next time you start theengine. A driving cycle consists of a coldengine startup followed by mixed city andhighway driving. No additional vehicleservice is required.
If the service engine soon indicator remainson, have your vehicle serviced at the firstavailable opportunity. Although somemalfunctions detected by the OBD-II maynot have symptoms that are apparent,continued driving with the service enginesoon indicator on can result in increasedemissions, lower fuel economy, reducedengine and transmission smoothness andlead to more costly repairs.
Readiness for Inspection andMaintenance (I/M) Testing
Some state and provincial and localgovernments may haveInspection/Maintenance (I/M) programsto inspect the emission control equipmenton your vehicle. Failure to pass thisinspection could prevent you from gettinga vehicle registration.
If the service engine soonindicator is on or the bulb doesnot work, your vehicle may needservice. See On-Board Diagnostics.
Your vehicle may not pass the I/M test ifthe service engine soon indicator is on ornot working properly (bulb is burned out),or if the OBD-II system has determinedthat some of the emission control systemshave not been properly checked. In thiscase, the vehicle is not ready for I/Mtesting.
If the vehicle’s engine or transmission hasjust been serviced, or the battery hasrecently run down or been replaced, theOBD-II system may indicate that thevehicle is not ready for I/M testing. Todetermine if the vehicle is ready for I/Mtesting, turn the ignition key to the onposition for 15 seconds without crankingthe engine. If the service engine soonindicator blinks eight times, it means thatthe vehicle is not ready for I/M testing; ifthe service engine soon indicator stays onsolid, it means that your vehicle is readyfor I/M testing.
The OBD-II system checks the emissioncontrol system during normal driving. Acomplete check may take several days.
If the vehicle is not ready for I/M testing,you can perform the following driving cycleconsisting of mixed city and highwaydriving:
1. 15 minutes of steady driving on anexpressway or highway followed by 20minutes of stop-and-go driving with atleast four 30-second idle periods.
2. Allow your vehicle to sit for at leasteight hours with the ignition off. Then,start the vehicle and complete theabove driving cycle. The vehicle mustwarm up to its normal operatingtemperature. Once started, do not turnoff the vehicle until the above drivingcycle is complete.
If the vehicle is still not ready for I/Mtesting, you need to repeat the abovedriving cycle.
152
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Fuel and Refueling