2016 FORD C MAX ENERGI service

WARNINGS
If the side airbag has deployed, theairbag will not function again. Theside airbag system (including theseat) must be inspected and serviced byan authorized dealer. If the airbag is notreplaced, the unrepaired area will increasethe risk of injury in a crash.
The side airbags are located on theoutboard side of the seatbacks of the frontseats. In certain sideways crashes, theairbag on the side affected by the crashwill be inflated. The airbag was designedto inflate between the door panel andoccupant to further enhance the protectionprovided occupants in side impact crashes.
The system consists of the following:
•A label or embossed side panelindicating that side airbags are fittedto your vehicle.
•Side airbags located inside the driverand front passenger seatbacks.
•Front passenger sensing system.
•Crash sensors and monitoring systemwith readiness indicator. See CrashSensors and Airbag Indicator (page42).
Note:The passenger sensing system willdeactivate the passenger seat-mountedside airbag if it detects an empty passengerseat.
The design and development of the sideairbag system included recommendedtesting procedures that were developedby a group of automotive safety expertsknown as the Side Airbag TechnicalWorking Group. These recommendedtesting procedures help reduce the risk ofinjuries related to the deployment of sideairbags.
DRIVER KNEE AIRBAG
A driver's knee airbag is located under theinstrument panel. During a crash, therestraints control module may activate thedriver's knee airbag based on crash severityand occupant conditions. Under certaincrash and occupant conditions, the driver’sknee airbag may deploy but the driver’sfront airbag may not activate. As with frontand side airbags, it is important to beproperly seated and restrained to reducethe risk of death or serious injury.
Make sure the knee airbag isoperating properly. See CrashSensors and Airbag Indicator(page 42).
SAFETY CANOPY™
WARNINGS
Do not place objects or mountequipment on or near the headlinerat the siderail that may come intocontact with a deploying curtain airbag.Failure to follow these instructions mayincrease the risk of personal injury in theevent of a crash.
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Supplementary Restraints SystemE152533

WARNINGS
Do not lean your head on the door.The curtain airbag could injure youas it deploys from the headliner.
Do not attempt to service, repair, ormodify the curtain airbags, its fuses,the A, B, or C pillar trim, or theheadliner on a vehicle containing curtainairbags as you could be seriously injuredor killed. Contact your authorized dealeras soon as possible.
All occupants of your vehicleincluding the driver should alwayswear their safety belts even when anairbag supplemental restraint system andcurtain airbag is provided. Failure toproperly wear your safety belt couldseriously increase the risk of injury or death.
To reduce risk of injury, do notobstruct or place objects in thedeployment path of the curtainairbag.
If the curtain airbags have deployed,the curtain airbags will not functionagain. The curtain airbags (includingthe A, B and C pillar trim and headliner)must be inspected and serviced by anauthorized dealer. If the curtain airbag isnot replaced, the unrepaired area willincrease the risk of injury in a crash.
The Safety Canopy will deploy duringsignificant side crashes or when a certainlikelihood of a rollover event is detectedby the rollover sensor. The Safety Canopyis mounted to the roof side-rail sheetmetal, behind the headliner, above eachrow of seats. In certain sideways crashesor rollover events, the Safety Canopy willbe activated, regardless of which seats areoccupied. The Safety Canopy is designedto inflate between the side window areaand occupants to further enhanceprotection provided in side impact crashesand rollover events.
The system consists of the following:
•Safety canopy curtain airbags locatedabove the trim panels over the frontand rear side windows identified by alabel or wording on the headliner orroof-pillar trim.
•A flexible headliner which opens abovethe side doors to allow air curtaindeployment
· Crash sensors and monitoringsystem with a readinessindicator. See Crash Sensorsand Airbag Indicator (page 42).
Children 12 years old and under shouldalways be properly restrained in the rearseats. The Safety Canopy will not interferewith children restrained using a properlyinstalled child or booster seat because itis designed to inflate downward from theheadliner above the doors along the sidewindow opening.
The design and development of the SafetyCanopy included recommended testingprocedures that were developed by agroup of automotive safety experts knownas the Side Airbag Technical WorkingGroup. These recommended testingprocedures help reduce the risk of injuriesrelated to the deployment of side airbags(including the Safety Canopy).
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Supplementary Restraints SystemE75004

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING
Modifying or adding equipment tothe front end of your vehicle(including frame, bumper, front endbody structure and tow hooks) may affectthe performance of the airbag system,increasing the risk of injury. Do not modifythe front end of your vehicle.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule which deploys (activates) thefront safety belt pretensioners, driverairbag, passenger airbag, knee airbag(s),seat mounted side airbags, and the SafetyCanopy. Based on the type of accident(frontal impact, side impact or rollover)the restraints control module will deploythe appropriate safety devices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. A warning indicator light in theinstrument cluster indicates the readinessof the safety system. If this warningindicator light is not functioning and thereis another fault within the system, themessage cluster may display an airbagfailure warning. See InformationDisplays (page 93). You will hear fivetones that repeat periodically until yourepair the problem, the warning indicatorlight or both. Routine maintenance of theairbag is not required.
A difficulty with the system is indicated byone or more of the following:
•The readiness light will not illuminateimmediately after the ignition is turnedon.
•The readiness light will either flash orstay lit.
•A series of five beeps will be heard. Thetone pattern will repeat periodicallyuntil the problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The safety belt pretensioners and theairbag supplemental restraint system isdesigned to activate when your vehiclesustains frontal or sideways decelerationsufficient to cause the restraints controlmodule to deploy a safety device or whena certain likelihood of a rollover event isdetected by the rollover sensor.
The fact that the safety belt pretensionersor airbags did not activate for both frontseat occupants in a crash does not meanthat something is wrong with the system.Rather, it means the restraints controlmodule determined the accidentconditions (for example, crash severity,belt usage) were not appropriate toactivate these safety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The safety belt pretensioners aredesigned to activate in frontal,near-frontal, side and rollover crashes.
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Supplementary Restraints System

Charge Assist
The up and down arrows provideinformation about the energy going intoand out of the high voltage battery. The uparrow above the battery indicates batterycharging such as from regenerative braking.The down arrow below the batteryindicates battery discharging to providepower for propulsion or vehicleaccessories.
Regen Active
A circular arrow symbol appears in thecenter of the battery gauge when energyis being recaptured through theregenerative braking system.
This feature can be switched on or off inthe information displays settings menu.See General Information (page 93).
Fuel Gauge:
Note:The fuel gauge may vary slightlywhen your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge willindicate approximately how much fuel isleft in the fuel tank. The arrow adjacent tothe fuel pump symbol indicates on whichside of your vehicle the fuel filler door islocated.
The needle should move toward F whenyou refuel your vehicle. If the needle pointsto E after adding fuel, this indicates yourvehicle needs service soon.
After refueling some variability in needleposition is normal:
•It may take a short time for the needleto reach F after leaving the gas station.This is normal and depends upon theslope of pavement at the gas station.
•The fuel amount dispensed into thetank is a little less or more than thegauge indicated. This is normal anddepends upon the slope of pavementat the gas station.
•If the gas station nozzle shuts offbefore the tank is full, try a differentgas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuelgauge needle is at 1/16th.
Variations:
Distance-to-emptyFuel gauge positionDriving type (fuel economyconditions)
35–80 mi (56–129 km)1/16thHighway driving
35 mi (56 km)1/16thSevere duty driving (trailertowing, extended idle)
Vehicle Settings and Personalization
Display/Trip
See General Information (page 93).
Information
See General Information (page 93).
Settings
See General Information (page 93).
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Instrument Cluster

Parking Lamps
Lights when you switch theparking lamps on.
Powertrain Fault
Lights when the system detectsa powertrain or high-voltagecharge system fault. If theindicator stays on or continues to come on,contact an authorized dealer as soon aspossible.
Note:If your vehicle detects certain faults,it will not allow you to operate theaccelerator pedal. If this happens, press thebrake pedal and release it. This will activatelimp home vehicle operation. In limp homevehicle operation, your vehicle willaccelerate in a controlled manner up to amaximum speed of 35 mph (56 km/h) ona flat surface. If you apply the brake pedalor move the transmission to neutral (N) youcan override your vehicle’s acceleration.
Ready to Drive
Lights after your switch yourvehicle on and it is ready to drive.A corresponding message maydisplay stating ready to drive.
Service Engine Soon
If the service engine soonindicator light stays on after youswitch on the engine, thisindicates that the On-Board Diagnosticssystem (OBD) has detected a malfunctionof the vehicle emissions control system.Refer to On-Board diagnostics (OBD) inthe Fuel and Refueling chapter for moreinformation about having your vehicleserviced. See Emission Control System(page 150).
If the light is blinking, engine misfire isoccurring which could damage yourcatalytic converter. Drive in a moderatefashion (avoid heavy acceleration anddeceleration) and have your vehicleserviced immediately.
WARNING
Under engine misfire conditions,excessive exhaust temperaturescould damage the catalyticconverter, the fuel system, interior floorcoverings or other vehicle components,possibly causing a fire. Have an authorizeddealer service your vehicle immediately.
The service engine soon indicator lightswhen you first switch on the ignition priorto engine start to check the bulb and toindicate whether the vehicle is ready forInspection and Maintenance testing.
Normally, the service engine soon light willstay on until you switch on the engine, thenturn itself off if no malfunctions arepresent. However, if after 15 seconds theservice engine soon light blinks eight times,it means that the vehicle is not ready forInspection and Maintenance testing. SeeEmission Control System (page 150).
Stability Control
Lights when the system is active.If it remains on or does not lightwhen you switch the ignition on,this indicates a malfunction. During amalfunction, the system will turn off. Havethe system checked by an authorizeddealer immediately. See Using StabilityControl (page 169).
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Instrument Cluster E144692 E138639

AdvanceTrac®
ActionMessage
Displayed when the system has detected a condition thatrequires service. Contact your authorized dealer as soon aspossible.
Service AdvanceTrac
Alarm
ActionMessage
Displays when the alarm has been triggered due to unauthor-ized entry. See Anti-Theft Alarm (page 66).Vehicle Alarm To StopAlarm, Start Vehicle.
Battery and Charging System (High Voltage)
ActionMessage
Your vehicle needs confirmation it is unplugged beforeallowing a start. You must make sure your vehicle is unpluggedand you respond to the message prompt before starting yourvehicle.
Vehicle Plugged In ? YesNo
Your vehicle detects it is still plugged in and you attempt tostart it.Unplug Prior to StartingVehicle
Your vehicle is ready to drive.Ready to Drive
Your vehicle is ready to drive. You have XXX% plug-in energyavailable.Ready to Drive XXX%Charged
You selected EV Now mode with the EV button.EV Now BatteryPowered
You selected EV Later mode with the EV button.EV Later XX% Plug-inEnergy Reserved
You selected Auto EV mode with the EV button.Auto EV Normal Opera-tion
EV Now is unavailable.EV Now Not Available
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Information Displays

Keys and Intelligent Access
ActionMessage
This message is displayed when there is a problem with yourvehicle’s starting system. See your authorized dealer forservice.
Starting System Fault
Displays to remind you that the key is in the luggagecompartment. See Plug-In Hybrid Vehicle Operation (page137).
Key Inside vehicle
Displays if the key is not detected by the system. See Plug-In Hybrid Vehicle Operation (page 137).Key Not Inside vehicle
Displayed if the key is not detected by the system. See Plug-In Hybrid Vehicle Operation (page 137).No Key Detected
Displayed when the start/stop button is pressed to shut offthe engine and a Intelligent Access Key is not detected insidethe vehicle.
Restart Now or Key isNeeded
Displayed when the vehicle is in the Accessory ignition state.Accessory Power isActive
Displayed as a reminder to press the brake while starting thevehicle.To START Press Brake
Displayed as a reminder to apply the brake and push the startbutton to start the vehicle.Press Brake + StartButton
Displayed as needed by the system for proper function.Place Key in BackupLocation
Displayed during spare key programming, when an intelligentaccess key is programmed to the system.Key Programmed x KeysTotal
Displayed during spare key programming when the maximumnumber of keys have been programmed.Max Number of KeysLearned
Displayed when an attempt is made to program a spare keyusing two existing MyKeys.Could Not ProgramIntegrated Key
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Information Displays

Maintenance
ActionMessage
Stop the vehicle as soon as safely possible, turn off the engine.Check the oil level. If the warning stays on or continues tocome on with your engine running, contact your authorizeddealer as soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less.See Engine Oil Check (page 222).Change Engine Oil Soon
Displayed when the oil life left reaches 0%. See Engine OilCheck (page 222).Oil Change Required
Indicates the brake fluid level is low and the brake systemshould be inspected immediately. See Brake Fluid Check(page 227).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop thevehicle in a safe place. Contact your authorized dealer.Check Brake System
Displays when the engine coolant temperature is excessivelyhigh.Engine Coolant OverTemperature
Displays when the motor coolant temperature is excessivelyhigh.Motor Coolant OverTemperature
Displayed when the kit needs service. See your authorizeddealer.Service Tire Mobility Kit
Informs the driver that the powertrain needs service due to apowertrain malfunction.See Manual
Displays when EV functionality is disabled and the engine isrunning to maintain oil quality. See Plug-In Hybrid VehicleOperation (page 137).
Engine ON Due to LowUse Normal Operation
MyKey
ActionMessage
Displayed during key programming when MyKey cannot beprogrammed.MyKey not Created
Displays when MyKey is active.MyKey Active DriveSafely
Displays when a MyKey is in use and the MyKey speed limit ison and the vehicle speed is approaching 80 mph (130 km/h).Near Vehicle Top Speed
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Information Displays