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THE GRACENOTE SOFTWARE, EACH ITEMOF GRACENOTE DATA AND THEGRACENOTE CONTENT ARE LICENSEDTO YOU "AS IS". NEITHER GRACENOTEMAKES ANY REPRESENTATIONS ORWARRANTIES, EXPRESS OR IMPLIED,REGARDING THE ACCURACY OF ANYGRACENOTE DATA FROM THEGRACENOTE SERVERS OR GRACENOTECONTENT. GRACENOTE COLLECTIVELYAND SEPARATELY RESERVE THE RIGHTTO DELETE DATA AND/OR CONTENTFROM THE COMPANIES' RESPECTIVESERVERS OR, IN THE CASE OFGRACENOTE, CHANGE DATACATEGORIES FOR ANY CAUSE THATGRACENOTE DEEMS SUFFICIENT. NOWARRANTY IS MADE THAT EITHERGRACENOTE CONTENT OR THEGRACENOTE SOFTWARE ORGRACENOTE SERVERS ARE ERROR-FREEOR THAT THE FUNCTIONING OF THEGRACENOTE SOFTWARE ORGRACENOTE SERVERS WILL BEUNINTERRUPTED. GRACENOTE IS NOTOBLIGATED TO PROVIDE YOU WITH ANYENHANCED OR ADDITIONAL DATA TYPESTHAT GRACENOTE MAY CHOOSE TOPROVIDE IN THE FUTURE AND IS FREETO DISCONTINUE ITS ONLINE SERVICESAT ANY TIME. GRACENOTE DISCLAIM ALLWARRANTIES EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO,IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, TITLE, ANDNON-INFRINGEMENT. NEITHERGRACENOTE WARRANTS THE RESULTSTHAT WILL BE OBTAINED BY YOUR USE
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FCC ID: ACJ-SYNCG3-L
IC: 216B-SYNCG3-L
This device complies with Part 15 of theFCC Rules and with RSS-210 of IndustryCanada. Operation is subject to thefollowing two conditions:
(1) This device may not cause harmfulinterference, and
(2) this device must accept anyinterference received, includinginterference that may cause undesiredoperation.
WARNING
Changes or modifications notexpressively approved by the partyresponsible for compliance couldvoid the user's authority to operate theequipment. The term "IC" before the radiocertification number only signifies thatIndustry Canada technical specificationswere met.
The antenna used for this transmitter mustnot be co-located or operating inconjunction with any other antenna ortransmitter.
381
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Appendices

Capacities and Specifications...............280Specifications.....................................................280Car WashSee: Cleaning the Exterior...............................241Center Console..............................................128Changing a Bulb...........................................232Replacing Fog, Park and Direction IndicatorBulbs..................................................................234Replacing Headlamp Bulbs...........................232Replacing License Plate Lamp Bulb...........236Replacing Reverse Lamp and Tail LampBulbs..................................................................235Replacing Tail, Brake and DirectionIndicator Bulbs...............................................234Replacing the Center High Mounted BrakeLamp Bulbs.....................................................236Changing a Fuse............................................217Fuses........................................................................217Changing the 12V Battery.........................228Changing the Engine Air Filter................238Air Cleaner Assembly Components...........238Installing the Engine Air FilterElement............................................................240Removing the Engine Air FilterElement............................................................239Changing the Wiper Blades.....................229Changing the Rear Window WiperBlade.................................................................230Changing the Windshield WiperBlades...............................................................230Service Position..................................................229Charging the High Voltage Battery........155Charge Port...........................................................158Charging.................................................................158Charging Equipment.........................................155Disconnecting the Charging Coupler..........160Locking the Charging Coupler.......................159Waiting to Charge...............................................159Checking MyKey System Status...............54MyKey Distance....................................................54Number of Admin Keys......................................54Number of MyKeys..............................................54Checking the Wiper Blades......................229Child Restraint and SeatbeltMaintenance.................................................33Child Restraint Positioning.........................24Child Safety.......................................................15General Information.............................................15
Child Safety Locks..........................................25Left-Hand Side......................................................26Right-Hand Side...................................................26Cleaning Leather Seats.............................245Cleaning Products........................................241Cleaning the Alloy Wheels.......................245Cleaning the Engine....................................243Cleaning the Exterior...................................241Exterior Chrome Parts......................................242Exterior Plastic Parts........................................242Stripes or Graphics............................................242Underbody............................................................242Cleaning the Instrument Panel andInstrument Cluster Lens........................244Cleaning the Interior...................................244Cleaning the Windows and WiperBlades...........................................................243Clearing All MyKeys.......................................52Climate Control............................................108Collision, Damage or Fire Event..............199Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries......................199Coolant CheckSee: Engine Coolant Check............................223Crash Sensors and Airbag Indicator........42Creating a MyKey............................................52Programming/Changing ConfigurableSettings...............................................................52Cruise Control.................................................68Principle of Operation.......................................179Cruise controlSee: Using Cruise Control................................179Customer Assistance.................................202
D
Data Recording..................................................9Event Data Recording...........................................9Service Data Recording........................................9Daytime Running Lamps..............................77Type 1 - Conventional(Non-Configurable)........................................77Type 2 - Configurable..........................................77Digital Radio...................................................291HD Radio Reception and StationTroubleshooting............................................292Direction Indicators........................................78
384
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index

Driver and Passenger Airbags...................36Children and Airbags..........................................36Proper Driver and Front Passenger SeatingAdjustment........................................................36Driver Knee Airbag.........................................40Driving Aids......................................................181Driving Hints...................................................192Driving Through Water................................193DRLSee: Daytime Running Lamps..........................77
E
Economical Driving......................................192EcoSelect.........................................................142Emission Control System..........................150On-Board Diagnostics (OBD-II).....................151Readiness for Inspection and Maintenance(I/M) Testing....................................................152End User License Agreement.................366VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................366Engine Block Heater.....................................132Using the Engine Block Heater......................133Engine Coolant Check................................223Adding Coolant...................................................224Adding Engine Coolant....................................225Adding Inverter System ControllerCoolant.............................................................225Checking the Engine Coolant........................223Checking the Inverter System ControllerCoolant.............................................................224Engine Coolant and Inverter SystemController Coolant........................................223Recycled Engine Coolant................................225Severe Climates..................................................225What You Should Know About Fail-SafeCooling..............................................................226Engine ImmobilizerSee: Passive Anti-Theft System.....................65Engine Oil Check..........................................222Adding Engine Oil...............................................222Low Engine Use..................................................223Engine Oil Dipstick.......................................222Engine Specifications.................................276Environment......................................................14Event Data RecordingSee: Data Recording..............................................9
Export Unique Options..................................13Extended Service Plan (ESP).................346EXTENDED SERVICE PLAN (CANADAONLY)................................................................347EXTENDED SERVICE PLAN (U.S.Only)..................................................................346Exterior Mirrors.................................................81Fold-Away Exterior Mirrors...............................82Heated Exterior Mirrors......................................82Integrated Blind Spot Mirrors..........................82Power Exterior Mirrors.........................................81Signal Indicator Mirrors......................................82
F
Fastening the Seatbelts..............................28Safety Belt Extension Assembly....................30Safety Belt Locking Modes...............................29Using Safety Belts During Pregnancy...........28Flat Tire InflationSee: Tire Sealant and Inflator Kit.................249Floor Mats.......................................................194Fog Lamps - FrontSee: Front Fog Lamps.........................................77Ford Credit..........................................................11(U.S. Only).................................................................11Front Fog Lamps.............................................77Front Parking Aid............................................171Front Passenger Sensing System.............37Fuel and Refueling.......................................143Fuel Consumption.......................................150Calculating Fuel Economy..............................150Filling the Tank....................................................150Fuel Filler Funnel Location........................145Fuel Filter.........................................................227Fuel Quality....................................................144Choosing the Right Fuel...................................144Fuel Freshness Mode........................................144Fuel Shutoff...................................................196Fuses................................................................209Fuse Specification Chart..........................209Luggage Compartment Fuse Panel............214Passenger Compartment Fuse Panel.........212Power Distribution Box...................................209Pre-Fuse Box.......................................................209
385
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index

G
Garage Door OpenerSee: Universal Garage Door Opener.............121Gauges...............................................................85Left Information Display....................................85Right Information Display.................................87General Information on RadioFrequencies...................................................44Intelligent Access.................................................44General Maintenance Information.......348Multi-point Inspection......................................351Owner Checks and Services.........................350Protecting Your Investment..........................348Why Maintain Your Vehicle?.........................348Why Maintain Your Vehicle at YourDealership?.....................................................348Getting Assistance Outside the U.S. andCanada.........................................................205Getting the Services You Need...............202Away From Home..............................................202Global Opening................................................81Opening the Windows........................................81
H
HandbrakeSee: Parking Brake.............................................165Hazard Warning Flashers..........................196Headlamp AdjustingSee: Adjusting the Headlamps......................231Headlamp Exit Delay....................................76Headlamp RemovalSee: Removing a Headlamp..........................232Head Restraints..............................................113Adjusting the Head Restraint..........................114Heated Seats.................................................120Heated Windows and Mirrors....................111Heated Exterior Mirrors.......................................111Heated Rear Window..........................................111HeatingSee: Climate Control.........................................108High Voltage Battery Cut-OffSwitch............................................................160High Voltage Battery...................................153General Information..........................................153
Hill Start Assist..............................................165Switching the System On and Off...............166Using Hill Start Assist.......................................166Hints on Controlling the InteriorClimate..........................................................109Cooling the Interior Quickly.............................110General Hints.......................................................109Heating the Interior Quickly.............................110Recommended Settings for Cooling ..........110Recommended Settings for Heating...........110Side Window Defogging in ColdWeather..............................................................110Hints on Driving With Anti-LockBrakes............................................................165Hood LockSee: Opening and Closing the Hood...........218Hybrid Vehicle Frequently AskedQuestions.....................................................140Hybrid Vehicle Operation...........................135Battery:...................................................................136Braking:...................................................................136Driving:....................................................................135Driving to Optimize Fuel Economy..............136Engine:....................................................................136EV+ Mode...............................................................137Starting:..................................................................135Stopping:................................................................135Transmission Operation:..................................135
I
Ignition Switch...............................................129In California (U.S. Only)............................203Information Display Control......................69Multimedia Controls...........................................69Information Displays.....................................93General Information............................................93
386
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index

Repairing Minor Paint Damage..............245Replacement PartsRecommendation.........................................11Collision Repairs.....................................................11Scheduled Maintenance and MechanicalRepairs...................................................................11Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................50Reporting Safety Defects (CanadaOnly)..............................................................207Reporting Safety Defects (U.S.Only)..............................................................207Roadside Assistance...................................195Vehicles Sold in Canada: Getting RoadsideAssistance........................................................195Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................196Vehicles Sold in Canada: Using RoadsideAssistance........................................................196Vehicles Sold in the United States: GettingRoadside Assistance....................................195Vehicles Sold in the United States: UsingRoadside Assistance....................................195Roadside Emergencies...............................195Running-InSee: Breaking-In..................................................192Running Out of Fuel.....................................145Adding Fuel From a Portable FuelContainer..........................................................145Filling a Portable Fuel Container..................145
S
Safety Canopy™............................................40Safety Precautions.......................................143Satellite Radio..............................................294Satellite Radio Electronic Serial Number(ESN)................................................................295Satellite Radio Reception Factors..............294SIRIUS® Satellite Radio Service.................294Troubleshooting.................................................295Scheduled Maintenance Record...........356Scheduled Maintenance..........................348Seatbelt Height Adjustment.....................30Seatbelt Reminder..........................................31Belt-Minder™.........................................................31
Seatbelts............................................................27Principle of Operation.........................................27Seatbelt Warning Lamp and IndicatorChime................................................................31Conditions of operation......................................31Seats...................................................................113Security..............................................................65Side Airbags.....................................................39Sitting in the Correct Position...................113Snow ChainsSee: Using Snow Chains.................................270Special Notices................................................12New Vehicle Limited Warranty.........................12On-board Diagnostics (OBD-II).......................12Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance..............................................354Exceptions............................................................355Speed ControlSee: Cruise Control.............................................179Stability Control............................................168Principle of Operation......................................168Starter SwitchSee: Ignition Switch...........................................129Starting a Gasoline Engine.......................130Guarding Against Exhaust Fumes................132Important Ventilating Information...............132Switching Off the Vehicle When It IsMoving................................................................132Switching Off the Vehicle When It IsStationary..........................................................131Vehicles with an Ignition Key.........................130Vehicles with Keyless Start............................130Starting and Stopping the Engine..........129General Information..........................................129Steering.............................................................181Electric Power Steering.....................................181Steering Wheel................................................67Storage Compartments.............................128Sun Shades......................................................84Bounce-Back.........................................................84Opening and Closing the Sun Shade...........84Sun Shade Relearning.......................................84Sun Visors.........................................................83Illuminated Vanity Mirror...................................83Supplementary Restraints System.........35Principle of Operation.........................................35Symbols Glossary.............................................7
389
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index

SYNC™ Applications and Services.......315911 Assist................................................................315SYNC Services: Traffic, Directions &Information (TDI) (If Equipped, UnitedStates Only).....................................................319Vehicle Health Report (If Equipped, UnitedStates Only).....................................................317SYNC™ AppLink™......................................323SYNC Mobile Apps............................................323SYNC™............................................................297General Information..........................................297SYNC™ Troubleshooting.........................335
T
TailgateSee: Manual Liftgate..........................................60See: Power Liftgate..............................................61Technical SpecificationsSee: Capacities and Specifications............276The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................204Tire Care..........................................................255Glossary of Tire Terminology.........................257Information About Uniform Tire QualityGrading.............................................................255Information Contained on the TireSidewall...........................................................258Temperature A B C............................................256Traction AA A B C..............................................256Treadwear............................................................256Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................249Tire Pressure Monitoring System...........270Changing Tires With a Tire PressureMonitoring System.........................................271Understanding Your Tire PressureMonitoring System ........................................271Tire Repair KitSee: Tire Sealant and Inflator Kit.................249
Tire Sealant and Inflator Kit....................249First Stage: Inflating the Tire with SealingCompound and Air........................................251General Information.........................................250Second Stage: Checking TirePressure............................................................253Tips for Use of the Kit......................................250What to Do After the Tire has BeenSealed...............................................................253What to Do When a Tire Is Punctured........251TiresSee: Wheels and Tires.....................................249Towing a Trailer.............................................190Towing the Vehicle on FourWheels..........................................................190Emergency Towing............................................190Recreational Towing...........................................191Towing..............................................................190Traction Control.............................................167Principle of Operation.......................................167Transmission Code Designation............279Transmission...................................................161TransmissionSee: Transmission...............................................161Transporting the Vehicle...........................190
U
Under Hood Overview - Hybrid ElectricVehicle (HEV).............................................219Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)...........................221Unique Driving Characteristics................135Universal Garage Door Opener.................121HomeLink Wireless Control System.............121USB Port.........................................................296Using Cruise Control....................................179Switching Cruise Control Off.........................180Switching Cruise Control On...........................179Using MyKey With Remote StartSystems..........................................................54Using Snow Chains.....................................270Using Stability Control...............................169
390
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index

W
Warning Lamps and Indicators................89Anti-Lock Braking System................................89Battery.....................................................................89Brake System........................................................89Cruise Control.......................................................89Direction Indicator...............................................89Door Ajar.................................................................89EcoSelect................................................................89Engine and Motor CoolantTemperature.....................................................89Engine Oil................................................................90EV Later...................................................................90EV Now....................................................................90Fasten Safety Belt...............................................90Front Airbag...........................................................90Front Fog Lamps..................................................90High Beam..............................................................90Liftgate Ajar...........................................................90Low Battery............................................................90Low Fuel Level......................................................90Low Tire Pressure Warning..............................90Overdrive Cancel and Grade Assist..............90Parking Lamps.......................................................91Powertrain Fault....................................................91Ready to Drive........................................................91Service Engine Soon............................................91Stability Control.....................................................91Stability Control Off............................................92Stop Safely.............................................................92Vehicle Plugged in................................................92Washer Fluid Check.....................................227WashersSee: Cleaning the Exterior...............................241See: Wipers and Washers.................................70Waxing.............................................................242Wheels and Tires.........................................249Technical Specifications.................................274Windows and Mirrors...................................80Windshield Washers......................................72Windshield Wipers.........................................70Intermittent Wipe.................................................70Speed Dependent Wipers................................70Wiper BladesSee: Checking the Wiper Blades..................229Wipers and Washers.....................................70
Wrecker TowingSee: Transporting the Vehicle.......................190
392
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index