Ordering Additional Owner'sLiterature....................................................206
Reporting Safety Defects (U.S.Only).............................................................207
Reporting Safety Defects (CanadaOnly).............................................................207
Fuses
Fuse Specification Chart..........................209
Changing a Fuse............................................217
Maintenance
General Information....................................218
Opening and Closing the Hood...............218
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................219
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)..........................221
Engine Oil Dipstick.......................................222
Engine Oil Check..........................................222
Engine Coolant Check................................223
Automatic Transmission FluidCheck............................................................227
Brake Fluid Check.........................................227
Power Steering Fluid Check.....................227
Washer Fluid Check.....................................227
Fuel Filter.........................................................227
Changing the 12V Battery.........................228
Checking the Wiper Blades......................229
Changing the Wiper Blades.....................229
Adjusting the Headlamps..........................231
Removing a Headlamp..............................232
Changing a Bulb...........................................232
Bulb Specification Chart...........................237
Changing the Engine Air Filter................238
Vehicle Care
General Information....................................241
Cleaning Products........................................241
Cleaning the Exterior...................................241
Waxing.............................................................242
Cleaning the Engine....................................243
Cleaning the Windows and WiperBlades..........................................................243
Cleaning the Interior...................................244
Cleaning the Instrument Panel andInstrument Cluster Lens.......................244
Cleaning Leather Seats.............................245
Repairing Minor Paint Damage..............245
Cleaning the Alloy Wheels.......................245
Vehicle Storage............................................246
Wheels and Tires
Tire Sealant and Inflator Kit....................249
Tire Care..........................................................255
Using Snow Chains.....................................270
Tire Pressure Monitoring System...........270
Technical Specifications...........................274
Capacities and Specific-ations
Engine Specifications.................................276
Motorcraft Parts............................................277
Vehicle Identification Number................278
Vehicle Certification Label.......................279
Transmission Code Designation............279
Capacities and Specifications...............280
Audio System
General Information...................................283
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................284
Audio Unit - Vehicles With: Premium AM/FM/CD.........................................................286
Audio Unit - Vehicles With: Sony AM/FM/CD.................................................................288
Digital Radio...................................................291
Satellite Radio..............................................294
USB Port.........................................................296
Media Hub......................................................296
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Table of Contents
Children must always be properlyrestrained. Accident statistics suggest thatchildren are safer when properly restrainedin the rear seating positions than in thefront seating position. Failure to followthese instructions may increase the risk ofinjury in a crash.
FRONT PASSENGER SENSING
SYSTEM
WARNINGS
Even with Advanced RestraintsSystems, children 12 and undershould be properly restrained in arear seating position. Failure to follow thiscould seriously increase the risk of injury ordeath.
Sitting improperly out of position orwith the seatback reclined too farcan take off weight from the seatcushion and affect the decision of the frontpassenger sensing system, resulting inserious injury or death in a crash.
Always sit upright against yourseatback, with your feet on the floor.
Any alteration or modification to thefront passenger seat may affect theperformance of the front passengersensing system which could seriouslyincrease the risk of injury or death.
This system works with sensors that arepart of the front passenger seat and safetybelt to detect the presence of aproperly–seated occupant and determineif the front passenger frontal airbag shouldbe enabled (may inflate) or not.
The front passenger sensing system usesa passenger airbag off indicator which willilluminate and stay lit to remind you thatthe front passenger frontal airbag isdisabled. The indicator lamp is located inthe center stack of the instrument panel.
Note:When the ignition is first turned on,the passenger airbag off light will illuminatefor a short period of time to confirm it isfunctional.
The front passenger sensing system isdesigned to disable (will not inflate) thefront passenger frontal airbag when thefront passenger seat is unoccupied, or arear facing infant seat, a forward-facingchild restraint, or a booster seat isdetected. Even with this technology,parents are strongly encouraged toalways properly restrain children in the rearseat. The sensor also turns off thepassenger front airbag and seat-mountedside airbag when the passenger seat isempty.
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WARNINGS
If the side airbag has deployed, theairbag will not function again. Theside airbag system (including theseat) must be inspected and serviced byan authorized dealer. If the airbag is notreplaced, the unrepaired area will increasethe risk of injury in a crash.
The side airbags are located on theoutboard side of the seatbacks of the frontseats. In certain sideways crashes, theairbag on the side affected by the crashwill be inflated. The airbag was designedto inflate between the door panel andoccupant to further enhance the protectionprovided occupants in side impact crashes.
The system consists of the following:
•A label or embossed side panelindicating that side airbags are fittedto your vehicle.
•Side airbags located inside the driverand front passenger seatbacks.
•Front passenger sensing system.
•Crash sensors and monitoring systemwith readiness indicator. See CrashSensors and Airbag Indicator (page42).
Note:The passenger sensing system willdeactivate the passenger seat-mountedside airbag if it detects an empty passengerseat.
The design and development of the sideairbag system included recommendedtesting procedures that were developedby a group of automotive safety expertsknown as the Side Airbag TechnicalWorking Group. These recommendedtesting procedures help reduce the risk ofinjuries related to the deployment of sideairbags.
DRIVER KNEE AIRBAG
A driver's knee airbag is located under theinstrument panel. During a crash, therestraints control module may activate thedriver's knee airbag based on crash severityand occupant conditions. Under certaincrash and occupant conditions, the driver’sknee airbag may deploy but the driver’sfront airbag may not activate. As with frontand side airbags, it is important to beproperly seated and restrained to reducethe risk of death or serious injury.
Make sure the knee airbag isoperating properly. See CrashSensors and Airbag Indicator(page 42).
SAFETY CANOPY™
WARNINGS
Do not place objects or mountequipment on or near the headlinerat the siderail that may come intocontact with a deploying curtain airbag.Failure to follow these instructions mayincrease the risk of personal injury in theevent of a crash.
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Many states and provinces haverestrictions for the use of remote start.Check your local and state or provinciallaws for specific requirements regardingremote start systems.
The remote start system does not work ifany of the following occur:
•The ignition is on.
•The alarm system triggers.
•You disable the feature.
•The hood is open.
•The transmission is not in P.
•The vehicle battery voltage is too low.
•The powertrain fault indicator was onthe last time your vehicle was driven.
Remote Starting the Vehicle
Note:You must press each button withinthree seconds of each other. If you do notfollow this sequence, your vehicle does notremote start, the exterior lamps do not flashtwice, and the horn does not sound.
The label on your transmitter details thestarting procedure.
To remote start your vehicle:
1. Press the lock button to lock all thedoors.
2. Press the remote start button twice.The exterior lamps flash twice.
The horn sounds if the system fails to start,unless quiet start is on. Quiet start runs theblower fan at a slower speed to reducenoise. You can switch it on or off in theinformation display. See GeneralInformation (page 93).
Note:If you remote start your vehicle withan integrated keyhead transmitter, you mustswitch the ignition on before driving yourvehicle. If you remote start your vehicle withan intelligent access transmitter, you mustpress the START/STOP button on theinstrument panel once while applying thebrake pedal before driving your vehicle.
The power windows do not work duringremote start and the radio does not turnon automatically.
The parking lamps remain on and thevehicle runs for 5, 10, or 15 minutes,depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle stillrunning to extend the run time for anotherremote start duration. If the duration is setto last 10 minutes, the duration extends byanother 10 minutes. For example, if thevehicle had been running from the firstremote start for five minutes, the vehiclecontinues to run now for a total of 20minutes. You can extend the remote startup to a maximum of 30 minutes.
Wait at least five seconds before remotestarting after a vehicle shutdown.
Turning the Vehicle Off After RemoteStarting
Press the button once. Theparking lamps turns off.
You may have to be closer to thevehicle than when starting due to groundreflection and the added noise of therunning vehicle.
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Keys and Remote ControlsE138626 E138625
LOCKING AND UNLOCKING
You can use the power door lock controlor the remote control to lock and unlockyour vehicle.
Power Door Locks
The power door lock control is on the driverand front passenger door panels.
UnlockA
LockB
Door Lock Indicator
An LED on the instrument panel will lightwhen you lock the doors. It is not afunctional control.
Remote Control
Unlocking the Doors (Two-StageUnlock)
Type 1
Press the button to unlock thedriver door.
Type 2
Press the button to unlock thedriver door.
Press the button again within threeseconds to unlock all doors. The turnsignals will flash.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking. Disabling two-stage unlockingallows all vehicle doors to unlock with onepress of the button. The turn signals willflash twice to indicate a change to theunlocking mode. The unlocking modeapplies to the remote control andintelligent access.
Intelligent access at the driver door willunlock all doors when you disabletwo-stage unlocking.
Locking the Doors
Type 1
Press the button to lock all thedoors. The turn signals willilluminate.
Type 2
Press the button to lock all thedoors. The turn signals willilluminate.
Press the button again within threeseconds to confirm that all the doors areclosed. The doors will lock again, the hornwill sound and the turn signals will flash ifall the doors and the luggagecompartment are closed.
Note:If locking was not successful or anydoor or the liftgate is open, or if the hood isopen on vehicles with a perimeter alarm orremote start, the horn will sound twice andthe lamps will not flash.
Liftgate
WARNINGS
Make sure all persons are clear of theliftgate area before using the liftgatecontrol.
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A
B E138629 E138623
From the Instrument Panel
Press the button on theinstrument panel.
With the Remote Control
Press the button twice withinthree seconds.
With the Outside Control Button
Opening the Liftgate
1. Unlock the liftgate with the remotecontrol or power door unlock control.If an intelligent access key is within 3 ft(1 m) of the liftgate, the liftgate unlockswhen you press the liftgate releasebutton.
2.Press the control button located in thetop of the liftgate pull-cup handle.
Note:Allow the power system to open theliftgate. Manually pushing or pulling theliftgate may activate the system’s obstacledetection feature and stop the poweroperation or reverse its direction. Manuallyinterfering with the liftgate motion may alsoreplicate a gas strut failure.
Closing the Liftgate
WARNING
Keep clear of the liftgate whenactivating the rear switch.
Press and release the liftgate controlbutton.
Stopping the Liftgate Movement
Note:Do not apply sudden excessive forceto the liftgate while it is in motion. Thiscould damage the power liftgate and itscomponents.
You can stop the liftgate movement bydoing any of the following:
•Pressing the liftgate control button.
•Pressing the liftgate button on theremote control twice.
•Pressing the liftgate button on theinstrument panel.
•Activating the obstacle detectionfeature.
•Moving your foot under and away fromthe center rear bumper in a single-kickmotion.*
*This method only works for vehicles withthe hands-free liftgate feature.
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GENERAL INFORMATION
Condensation in Lamp Assemblies
Exterior lamps have vents toaccommodate normal changes in airpressure.
Condensation can be a natural by-productof this design. When moist air enters thelamp assembly through the vents, there isa possibility that condensation can occurwhen the temperature is cold. Whennormal condensation occurs, a fine mistcan form on the interior of the lens. Thefine mist eventually clears and exitsthrough the vents during normal operation.
Clearing time may take as long as 48 hoursunder dry weather conditions.
Examples of acceptable condensation are:
•The presence of a fine mist (no streaks,drip marks or large droplets).
•A fine mist covers less than 50% of thelens.
Examples of unacceptable condensationare:
•A water puddle inside the lamp.
•Streaks, drip marks or large dropletspresent on the interior of the lens.
If you see any unacceptable condensation,have your vehicle checked by an authorizeddealer.
LIGHTING CONTROL
Off.A
Parking lamps, instrument panellamps, license plate lamps andtail lamps.
B
Headlamps.C
High Beams
Push the lever away from you to switchthe high beam on.
Push the lever forward again or pull thelever toward you to switch the high beamsoff.
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AUTOMATIC CLIMATE CONTROL
AUTO: Press to switch on automatic operation. Adjust to select the desiredtemperature. Fan speed, air distribution, air conditioning operation, and outsideor recirculated air are automatically adjusted to heat or cool the vehicle tomaintain the desired temperature. You can also switch off dual zone mode bypressing and holding for more than two seconds.
A
Fan speed control: Adjust the volume of air circulated in the vehicle.B
Power: Press to switch the system on and off. When the system is off, itprevents outside air from entering the vehicle.C
MAX Defrost: Press to switch on defrost. Outside air flows through thewindshield vents, air conditioning automatically turns on, and fan automaticallyadjusts to the highest speed. You can also use this setting to defrost and clearthe windshield of a thin covering of ice. The heated rear window alsoautomatically turns on when you select maximum defrost.
D
Note: To prevent window fogging, you cannot select recirculated air whenmaximum defrost is on.
MAX A/C: Press for maximum cooling. Recirculated air flows through theinstrument panel vents, air conditioning automatically turns on, and the fanautomatically adjusts to the highest speed.
E
Recirculated air: Press to switch between outside air and recirculated air. Theair currently in the passenger compartment recirculates. This can reduce thetime needed to cool the interior and reduce unwanted odors from entering yourvehicle.
F
Note: Recirculated air may also turn on and off automatically in instrumentpanel or instrument panel and floor airflow modes during hot weather to improvecooling efficiency.
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