2016 FORD C MAX ENERGI jump start

Fuel and Refueling
Safety Precautions.......................................143
Fuel Quality....................................................144
Fuel Filler Funnel Location........................145
Running Out of Fuel....................................145
Refueling.........................................................146
Fuel Consumption.......................................150
Emission Control System..........................150
High Voltage Battery
General Information....................................153
Charging the High Voltage Battery........155
High Voltage Battery Cut-OffSwitch..........................................................160
Transmission
Automatic Transmission.............................161
Brakes
General Information....................................164
Hints on Driving With Anti-LockBrakes...........................................................165
Parking Brake.................................................165
Hill Start Assist..............................................165
Traction Control
Principle of Operation.................................167
Using Traction Control................................167
Stability Control
Principle of Operation................................168
Using Stability Control...............................169
Parking Aids
Principle of Operation.................................170
Rear Parking Aid............................................170
Front Parking Aid............................................171
Active Park Assist..........................................172
Rear View Camera........................................176
Cruise Control
Principle of Operation.................................179
Using Cruise Control....................................179
Driving Aids
Steering.............................................................181
Load Carrying
Rear Under Floor Storage..........................182
Luggage Covers.............................................182
Load Limit.......................................................183
Towing
Towing a Trailer.............................................190
Transporting the Vehicle...........................190
Towing the Vehicle on Four Wheels......190
Driving Hints
Breaking-In......................................................192
Economical Driving......................................192
Driving Through Water................................193
Floor Mats.......................................................194
Roadside Emergencies
Roadside Assistance...................................195
Hazard Warning Flashers..........................196
Fuel Shutoff...................................................196
Jump Starting the Vehicle.........................197
Collision, Damage or Fire Event..............199
Post-Crash Alert System...........................201
Customer Assistance
Getting the Services You Need...............202
In California (U.S. Only)............................203
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................204
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................205
Getting Assistance Outside the U.S. andCanada........................................................205
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Table of Contents

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
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Roadside Emergencies

Note:When you try to restart your vehicleafter a fuel shutoff, the vehicle makes surethat the electrical system is safe to restart.Once your vehicle determines that theelectrical system is safe, then the vehiclewill allow you to restart.
Note:In the event that your vehicle doesnot restart after your third attempt, contactan authorized dealer.
JUMP STARTING THE VEHICLE
WARNINGS
The gases around the battery canexplode if exposed to flames, sparksor lit cigarettes. An explosion couldresult in injury or vehicle damage.
Batteries contain sulfuric acid whichcan burn skin, eyes and clothing, ifcontacted.
Do not attempt to push-start yourautomatic transmission vehicle. Automatictransmissions do not have push-startcapability. Attempting to push-start avehicle with an automatic transmissionmay cause transmission damage.
Preparing Your Vehicle
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle's electrical system.
1. Park the booster vehicle close to thehood of the disabled vehicle makingsure the two vehicles do not touch. Setthe parking brake on both vehicles andstay clear of the engine cooling fan andother moving parts.
2.Check all battery terminals and removeany excessive corrosion before youattach the battery cables. Ensure thatvent caps are tight and level.
3.Turn the heater fan on in both vehiclesto protect from any electrical surges.Turn all other accessories off.
Connecting the Jumper Cables
Your vehicle has a 12-volt battery that hastwo prongs accessible from under thehood. Your vehicle can be jumped thesame way conventional vehicles can byusing these prongs. The illustration belowshows the two connector prongs used forjump-starting your vehicle.
A. Positive prong (+)
B. Negative prong (-)
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
Note:Remove the red cap from the positiveprong (A) on your vehicle before connectingthe cables.
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Roadside EmergenciesE192363

1.Connect the positive (+) jumper cableto the positive (+) prong (A) of thedischarged battery.
2. Connect the other end of the positive(+) cable to the positive (+) terminalof the assisting battery.
3. Connect the negative (-) cable to thenegative (-) terminal of the assistingbattery.
4. Make the final connection of thenegative (-) cable to the negative (-)prong (B) of your vehicle.
Note:Do not attach the negative (-) cableto fuel lines, engine rocker covers, the intakemanifold or electrical components. Theseitems should not be considered groundingpoints.
WARNING
Never connect the negative end ofthe cable to the negative (-) terminalof the discharged battery. A sparkmay cause an explosion of the gases thatsurround the battery. Always use thenegative prong as a grounding point.
Make sure that the cables are clear of fanblades, belts, the moving parts of bothengines, or any fuel delivery system parts.
Jump Starting
1.Start the booster vehicle and press theaccelerator pedal moderately.
2. Start the disabled vehicle. Check theinstrument cluster for the Ready toDrive light as the gasoline engine maynot start, but the electric motor maybe running.
3.Once you start the disabled vehicle, runboth vehicles for an additional threeminutes before disconnecting thejumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
Note:In the illustration, the vehicle on thebottom is used to designate the assisting(boosting) battery.
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Roadside EmergenciesE148861

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDEXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.Only)
More than 32 million Ford owners havediscovered the powerful protection of FordExtended Service Plan. It is the extendedservice plan backed by Ford MotorCompany, and provides peace of mindprotection beyond the New Vehicle LimitedWarranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts andlabor – can easily exceed the price of yourFord Extended Service Plan. With Ford ESPyou minimize your risk for unexpectedrepair bills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four core Extended Service Planswith different levels of coverage. Ask yourauthorized dealer for details.
1. PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete that we generally onlydiscuss what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Extended Service Plan is honored byall authorized Ford dealers in the U.S.,Canada and Mexico. It is the extendedservice plan authorized and backed by FordMotor Company.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership
•Repairs performed by factory trainedtechnicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacementtransportation if your vehicle is at yourauthorized dealer for same day coveredrepairs.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Destination assistance for taxi, shuttle,rental car coverage and emergencytransportation.
Transferable Coverage
If you sell your vehicle before your FordExtended Service Plan coverage expires,you can transfer any remaining coverageto the new owner. Whenever you sell yourvehicle, prospective buyers may have ahigher degree of confidence that vehiclewas properly maintained with Ford ESP,thereby improving resale value.
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Extended Service Plan (ESP)

Information Messages.................................101AdvanceTrac®.....................................................102Alarm.......................................................................102Battery and Charging System (HighVoltage)............................................................102Doors.......................................................................103Fuel..........................................................................103Hill Start Assist....................................................103Keys and Intelligent Access............................104Maintenance........................................................105MyKey.....................................................................105Park Aid..................................................................106Park Brake.............................................................106Power Steering....................................................107Remote Start........................................................107Tire Pressure Monitoring System..................107Transmission........................................................107Installing Child Restraints............................16Child Seats...............................................................16Using Lap and Shoulder Belts..........................17Using Lower Anchors and Tethers forCHildren (LATCH)............................................19Using Tether Straps..............................................21Instrument Cluster........................................85Instrument Lighting Dimmer......................76Vehicles With Front Fog Lamps......................76Vehicles Without Front Fog Lamps...............76Interior Lamps.................................................78Front Interior Lamp..............................................78Front Interior Lamp - With PanoramaRoof......................................................................78Rear Interior Lamp...............................................79Interior Mirror...................................................83Auto-Dimming Mirror..........................................83Introduction.........................................................7
J
Jump Starting the Vehicle.........................197Connecting the Jumper Cables.....................197Jump Starting......................................................198Preparing Your Vehicle......................................197Removing the Jumper Cables........................198
K
Keyless Starting............................................129Ignition Modes.....................................................130
Keys and Remote Controls.........................44
L
Lighting Control...............................................74Headlamp Flasher................................................75High Beams.............................................................74Lighting...............................................................74General Information............................................74Load Carrying.................................................182Load Limit.......................................................183Vehicle Loading - with and without aTrailer..................................................................183Locking and Unlocking.................................56Activating Intelligent Access ...........................57Autolock..................................................................59Battery Saver.........................................................60Illuminated Entry..................................................59Illuminated Exit.....................................................59Mechanical Key.....................................................57Opening a Rear Door from Inside...................57Power Door Locks................................................56Remote Control....................................................56Smart Unlocks For Integrated KeyheadTransmitter........................................................58Smart Unlocks For Intelligent Access Keys................................................................................58Locks...................................................................56Luggage Covers.............................................182Removing the Shade.........................................182
M
Maintenance..................................................218General Information..........................................218Manual Liftgate..............................................60Closing the Liftgate..............................................61Opening the Liftgate..........................................60Manual Seats..................................................115Adjusting the Height of the Driver'sSeat......................................................................116Lumbar Adjustment (If Equipped)................117Moving the Seat Backward andForward..............................................................116Recline Adjustment............................................116Media Hub......................................................296Message CenterSee: Information Displays.................................93
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Index