Fuel and Refueling
Safety Precautions.......................................143
Fuel Quality....................................................144
Fuel Filler Funnel Location........................145
Running Out of Fuel....................................145
Refueling.........................................................146
Fuel Consumption.......................................150
Emission Control System..........................150
High Voltage Battery
General Information....................................153
Charging the High Voltage Battery........155
High Voltage Battery Cut-OffSwitch..........................................................160
Transmission
Automatic Transmission.............................161
Brakes
General Information....................................164
Hints on Driving With Anti-LockBrakes...........................................................165
Parking Brake.................................................165
Hill Start Assist..............................................165
Traction Control
Principle of Operation.................................167
Using Traction Control................................167
Stability Control
Principle of Operation................................168
Using Stability Control...............................169
Parking Aids
Principle of Operation.................................170
Rear Parking Aid............................................170
Front Parking Aid............................................171
Active Park Assist..........................................172
Rear View Camera........................................176
Cruise Control
Principle of Operation.................................179
Using Cruise Control....................................179
Driving Aids
Steering.............................................................181
Load Carrying
Rear Under Floor Storage..........................182
Luggage Covers.............................................182
Load Limit.......................................................183
Towing
Towing a Trailer.............................................190
Transporting the Vehicle...........................190
Towing the Vehicle on Four Wheels......190
Driving Hints
Breaking-In......................................................192
Economical Driving......................................192
Driving Through Water................................193
Floor Mats.......................................................194
Roadside Emergencies
Roadside Assistance...................................195
Hazard Warning Flashers..........................196
Fuel Shutoff...................................................196
Jump Starting the Vehicle.........................197
Collision, Damage or Fire Event..............199
Post-Crash Alert System...........................201
Customer Assistance
Getting the Services You Need...............202
In California (U.S. Only)............................203
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................204
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................205
Getting Assistance Outside the U.S. andCanada........................................................205
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Table of Contents
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company,Ford of Canada, and service and repair
facilities may access or share among themvehicle diagnostic information receivedthrough a direct connection to your vehiclewhen diagnosing or servicing your vehicle.Additionally, when your vehicle is in forservice or repair, Ford Motor Company,Ford of Canada, and service and repairfacilities may access or share among themdata for vehicle improvement purposes.For U.S. only (if equipped), if you chooseto use the SYNC Vehicle Health Report,you consent that certain diagnosticinformation may also be accessedelectronically by Ford Motor Company andFord authorized service facilities, and thatthe diagnostic information may be usedfor any purpose. See SYNC™ (page 297).
Event Data Recording
This vehicle is equipped with an eventdata recorder. The main purpose of anevent data recorder is to record, incertain crash or near crash-likesituations, such as an airbagdeployment or hitting a road obstacle;this data will assist in understandinghow a vehicle’s systems performed.The event data recorder is designed torecord data related to vehicle dynamicsand safety systems for a short periodof time, typically 30 seconds or less.
The event data recorder in this vehicleis designed to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/orthe brake pedal; and
•How fast the vehicle was traveling;and
•Where the driver was positioningthe steering wheel.
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IntroductionE139213 E167012 E138639
Pregnant women should always wear theirsafety belt. The lap belt portion of acombination lap and shoulder belt shouldbe positioned low across the hips belowthe belly and worn as tight as comfort willallow. The shoulder belt should bepositioned to cross the middle of theshoulder and the center of the chest.
Safety Belt Locking Modes
WARNINGS
After any vehicle crash, the safetybelt system at all passenger seatingpositions must be checked by anauthorized dealer to verify that theautomatic locking retractor feature forchild seats is still functioning properly. Inaddition, all safety belts should be checkedfor proper function.
Belt and retractor assembly must bereplaced if the safety belt assemblyautomatic locking retractor featureor any other safety belt function is notoperating properly when checked by anauthorized dealer. Failure to replace thebelt and retractor assembly could increasethe risk of injury in crashes.
All safety restraints in the vehicle arecombination lap and shoulder belts. Thedriver safety belt has the first type oflocking mode, and the front outboardpassenger and rear seat safety belts haveboth types of locking modes described asfollows:
Vehicle Sensitive Mode
This is the normal retractor mode, whichallows free shoulder belt lengthadjustment to your movements andlocking in response to vehicle movement.For example, if the driver brakes suddenlyor turns a corner sharply, or the vehiclereceives an impact of about 5 mph(8 km/h) or more, the combination safetybelts will lock to help reduce forwardmovement of the driver and passengers.
In addition, the retractor is designed to lockif the webbing is pulled out too quickly. Ifthis occurs, let the belt retract slightly andpull webbing out again in a slow andcontrolled manner.
Automatic Locking Mode
In this mode, the shoulder belt isautomatically pre-locked. The belt will stillretract to remove any slack in the shoulderbelt. The automatic locking mode is notavailable on the driver safety belt.
When to Use the Automatic LockingMode
This mode should be used any time a childsafety seat, except a booster, is installedin passenger front or rear seating positions.Children 12 years old and under should beproperly restrained in a rear seatingposition whenever possible. See ChildSafety (page 15).
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SeatbeltsE142590
Note:Fuel Economy will be impacted byyour use of brakes, accelerator andaccessories, as well as environmentalconditions such as hills and weather.
Note:Fuel economy is not always ameasure of appropriate driving behavior. Forexample, when driving uphill andmaintaining an appropriate speed, yourinstant fuel economy may not be good(losing leaves) but the Coach may show ablue bar for Acceleration and Cruising.
Common Displays
Both Average fuel economy and aninstantaneous fuel economy gauge areincluded in Engage, Empower, MyView (ifselected) and Fuel Economy (shown inHybrid Mode) on the left informationdisplay. They are also included in FuelHistory on the right information display.
Average Fuel Economy
Average Fuel Economy is continuouslyaveraged since the last reset. You can resetyour average fuel economy by pressing andholding the OK button on thecorresponding steering wheel controls. ForEnergi vehicles both Hybrid and Plug-inPower mode operation will be included inthe calculation.
Note:Average fuel economy cannot bereset in MyView.
Instantaneous Fuel Economy
If your instantaneous fuel economy isgreater than the maximum valuedisplayed, a + sign will be shown next tothe maximum scale number. When yourvehicle is operating on battery power only,EV will display and the gauge fill will showin blue.
INFORMATION MESSAGES
Note:Depending on the vehicle optionsequipped with your vehicle, not all of themessages display or are available. Certainmessages may be abbreviated or shorteneddepending upon which cluster type youhave.
Press the OK button to acknowledge andremove some messages from theinformation display. Other messages arebe removed automatically after a shorttime.
Certain messages need to be confirmedbefore you can access the menus.
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Information DisplaysE130248
Switching Off the Vehicle When ItIs Moving
WARNING
Switching off the engine when thevehicle is still moving will result in aloss of brake and steering assistance.The steering will not lock, but higher effortwill be required. When the ignition isswitched off, some electrical circuits,including air bags, warning lamps andindicators may also be off. If the ignitionwas turned off accidentally, you can shiftinto neutral (N) and re-start the engine.
Vehicles with an Ignition Key
1. Move the transmission selector leverto position N and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, movethe transmission selector lever toposition P and turn the key to position0.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Move the transmission selector leverto position N and use the brakes tobring your vehicle to a safe stop.
2. When your vehicle has stopped, movethe transmission selector lever toposition P.
3. Press and hold the button for onesecond, or press it three times withintwo seconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING
If you smell exhaust fumes insideyour vehicle, have your vehiclechecked by your authorized dealerimmediately. Do not drive your vehicle ifyou smell exhaust fumes. Carbonmonoxide is present in exhaust fumes.Take precautions to avoid its dangerouseffects.
Important Ventilating Information
If you stop your vehicle and leave it idlingfor long periods, we recommend that youdo one of the following:
•Open the windows at least 1 in(2.5 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If
Equipped)
WARNINGS
Failure to follow engine block heaterinstructions could result in propertydamage or serious personal injury.
Do not use your heater withungrounded electrical systems ortwo-pronged adapters. There is a riskof electrical shock.
Do not fully close the hood, or allowit to drop under its own weight whenusing the engine block heater. Thiscould damage the power cable and maycause an electrical short resulting in fire,injury and property damage.
Note:The heater is most effective whenoutdoor temperatures are below 0°F(-18°C).
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Starting and Stopping the Engine
•Provides additional grade braking witha combination of engine motoring andhigh-voltage battery charging to helpmaintain vehicle speed whendescending a grade.
•As your vehicle determines the amountof engine motoring and high-voltagebattery charging, you may notice theengine speed increasing anddecreasing to help maintain yourvehicle speed when descending agrade.
•The grade assist lamp in the instrumentcluster is illuminated.
The grade assist lamp willappear in the instrument clusterwhen grade assist is turned on.
Press the transmission control switchagain to return to normal drive (D).
Brake-Shift Interlock
WARNINGS
Do not drive your vehicle until youverify that the brake lamps areworking.
WARNINGS
When doing this procedure, you willbe taking your vehicle out of parkwhich means your vehicle can rollfreely. To avoid unwanted vehiclemovement, always fully set the parkingbrake prior to doing this procedure. Usewheel chocks if appropriate.
If the parking brake is fully released,but the brake warning lamp remainsilluminated, the brakes may not beworking properly. See your authorizeddealer.
Note:See your authorized dealer as soonas possible if this procedure is used.
Note:For some markets this feature will bedisabled.
Use the brake shift interlock lever to movethe gearshift lever from the park positionin the event of an electrical malfunction orif your vehicle has a dead battery.
Apply the parking brake and turn theignition off before performing thisprocedure.
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TransmissionE146092 E144523
GENERAL INFORMATION
Note:Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out. Have thesystem checked by an authorized dealer. Ifthe vehicle has continuous vibration orshudder in the steering wheel while braking,have it checked by an authorized dealer.
Note:Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the AlloyWheels (page 245).
See Warning Lamps andIndicators (page 89).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedalbecomes stuck or entrapped, apply steadyand firm pressure to the brake pedal toslow the vehicle and reduce engine power.If you experience this condition, apply thebrakes and bring your vehicle to a safestop. Move the transmission to park (P),switch the engine off and apply the parkingbrake. Inspect the accelerator pedal forany interference. If none are found and thecondition persists, have your vehicle towedto the nearest authorized dealer.
Brake Assist
Brake assist detects when you brakeheavily by measuring the rate at which youpress the brake pedal. It providesmaximum braking efficiency as long as youpress the pedal. Brake assist can reducestopping distances in critical situations.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
This lamp momentarilyilluminates when you turn theignition on. If the light does notilluminate during start up, remains on orflashes, the system may be disabled. Havethe system checked by an authorizeddealer. If the anti-lock brake system isdisabled, normal braking is still effective.
If the brake warning lampilluminates when you release theparking brake, have the systemchecked by an authorized dealer.
Regenerative Braking System
This feature is used to simulate the enginebraking of an internal combustion engineand assist the standard brake system whilerecovering some of the energy of motionand storing it in the battery to improve therange of your vehicle. The standard brakesystem is designed to fully stop the car ifregenerative braking is not available.During regenerative braking, the motor isspun as a generator to create electricalcurrent. This recharges the battery andslows the vehicle. In effect, once theaccelerator pedal is released, the motorchanges from an energy user to an energyproducer.
When the accelerator pedal is released orthe brake pedal is applied, the brakecontroller automatically detects theamount of deceleration requested andoptimizes how much of the decelerationwill be produced by regenerative braking.The remaining portion is generated by
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BrakesE144522 E144522
standard friction braking. When the batteryis almost fully charged, the amount ofregenerative braking is limited to avoidovercharging, and the requesteddeceleration is produced by standardfriction braking alone.
Regenerative braking does not take theplace of the standard friction brakes; it onlyassists them. Regenerative braking hasalso been designed to interact with theanti-lock brake system. Regenerativebraking is disabled when the anti-lockbrake system is activated or the battery isfully charged.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
Note:When the system is operating, thebrake pedal may pulse and may travelfurther. Maintain pressure on the brakepedal. You may also hear a noise from thesystem. This is normal.
The anti-lock braking system will noteliminate the risks when:
•You drive too closely to the vehicle infront of you.
•Your vehicle is hydroplaning.
•You take corners too fast.
•The road surface is poor.
PARKING BRAKE
WARNING
Always set the parking brake fullyand make sure you shift the gearshiftlever to park (P). Switch the ignitionoff and remove the key whenever you leaveyour vehicle.
Note:Do not press the release button whilepulling the lever up.
To apply the parking brake:
1. Press the foot brake pedal firmly.
2. Pull the parking brake lever up to itsfullest extent.
Note:If you park your vehicle on a hill andfacing uphill, shift the gearshift lever to park(P) and turn the steering wheel away fromthe curb.
Note:If you park your vehicle on a hill andfacing downhill, shift the gearshift lever topark (P) and turn the steering wheel towardthe curb.
To release the parking brake:
1. Press the brake pedal firmly.
2. Pull the lever up slightly.
3. Press the release button and push thelever down.
HILL START ASSIST
WARNINGS
The system does not replace theparking brake. When you leave yourvehicle, always apply the parkingbrake and shift the transmission into park(P) (automatic transmission) or first gear(1) (manual transmission).
You must remain in your vehicle onceyou have activated the system.
During all times, you are responsiblefor controlling your vehicle,supervising the system andintervening, if required.
If the engine is revved excessively, orif a malfunction is detected, thesystem will be deactivated.
The system makes it easier to pull awaywhen your vehicle is on a slope without theneed to use the parking brake.
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Brakes