2016 FORD C MAX ENERGI towing

Fuel and Refueling
Safety Precautions.......................................143
Fuel Quality....................................................144
Fuel Filler Funnel Location........................145
Running Out of Fuel....................................145
Refueling.........................................................146
Fuel Consumption.......................................150
Emission Control System..........................150
High Voltage Battery
General Information....................................153
Charging the High Voltage Battery........155
High Voltage Battery Cut-OffSwitch..........................................................160
Transmission
Automatic Transmission.............................161
Brakes
General Information....................................164
Hints on Driving With Anti-LockBrakes...........................................................165
Parking Brake.................................................165
Hill Start Assist..............................................165
Traction Control
Principle of Operation.................................167
Using Traction Control................................167
Stability Control
Principle of Operation................................168
Using Stability Control...............................169
Parking Aids
Principle of Operation.................................170
Rear Parking Aid............................................170
Front Parking Aid............................................171
Active Park Assist..........................................172
Rear View Camera........................................176
Cruise Control
Principle of Operation.................................179
Using Cruise Control....................................179
Driving Aids
Steering.............................................................181
Load Carrying
Rear Under Floor Storage..........................182
Luggage Covers.............................................182
Load Limit.......................................................183
Towing
Towing a Trailer.............................................190
Transporting the Vehicle...........................190
Towing the Vehicle on Four Wheels......190
Driving Hints
Breaking-In......................................................192
Economical Driving......................................192
Driving Through Water................................193
Floor Mats.......................................................194
Roadside Emergencies
Roadside Assistance...................................195
Hazard Warning Flashers..........................196
Fuel Shutoff...................................................196
Jump Starting the Vehicle.........................197
Collision, Damage or Fire Event..............199
Post-Crash Alert System...........................201
Customer Assistance
Getting the Services You Need...............202
In California (U.S. Only)............................203
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................204
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................205
Getting Assistance Outside the U.S. andCanada........................................................205
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Table of Contents

Charge Assist
The up and down arrows provideinformation about the energy going intoand out of the high voltage battery. The uparrow above the battery indicates batterycharging such as from regenerative braking.The down arrow below the batteryindicates battery discharging to providepower for propulsion or vehicleaccessories.
Regen Active
A circular arrow symbol appears in thecenter of the battery gauge when energyis being recaptured through theregenerative braking system.
This feature can be switched on or off inthe information displays settings menu.See General Information (page 93).
Fuel Gauge:
Note:The fuel gauge may vary slightlywhen your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge willindicate approximately how much fuel isleft in the fuel tank. The arrow adjacent tothe fuel pump symbol indicates on whichside of your vehicle the fuel filler door islocated.
The needle should move toward F whenyou refuel your vehicle. If the needle pointsto E after adding fuel, this indicates yourvehicle needs service soon.
After refueling some variability in needleposition is normal:
•It may take a short time for the needleto reach F after leaving the gas station.This is normal and depends upon theslope of pavement at the gas station.
•The fuel amount dispensed into thetank is a little less or more than thegauge indicated. This is normal anddepends upon the slope of pavementat the gas station.
•If the gas station nozzle shuts offbefore the tank is full, try a differentgas pump nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuelgauge needle is at 1/16th.
Variations:
Distance-to-emptyFuel gauge positionDriving type (fuel economyconditions)
35–80 mi (56–129 km)1/16thHighway driving
35 mi (56 km)1/16thSevere duty driving (trailertowing, extended idle)
Vehicle Settings and Personalization
Display/Trip
See General Information (page 93).
Information
See General Information (page 93).
Settings
See General Information (page 93).
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Instrument Cluster

AnswerQuestion
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This maybe higher than expected during heavyaccelerations, and may fluctuate whendriving at a steady speed. These are charac-teristics of the Atkinson engine cycle andthe transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-times when I accelerate?
The fan noise comes from a fan locatednext to the high voltage battery pack. Thisfan turns on when the battery requirescooling air. The fan speed, and associatednoise level, will change according to theamount of cooling required to maintaingood performance. Maintaining the batterytemperature at optimal conditions alsoprolongs the useful life of the battery andhelps to achieve better fuel economy.
What is the fan noise I hear from the rearof my hybrid?
Change the engine oil every 10000 miles(16000 kilometers) or once per year undernormal operating conditions.
What is the engine oil change serviceinterval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you maynotice slightly reduced fuel economybecause ethanol contains less energy pergallon than gasoline. Your hybrid vehicle isnot designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and howwill it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requiresno maintenance.
How long will my high voltage battery last?Does it need maintenance?
There are no provisions for charging thehigh voltage battery from a power supplyexternal to the vehicle. (For C-MAX Energivehicles, the vehicle can be plugged into a110-volt outlet with charge cord provided.)
Can you charge the battery with a plug intoan A/C outlet?
Yes. Your hybrid vehicle can be flat towedwithout modification. See Towing (page190).
Can I tow the hybrid behind my motor homewith all four wheels down?
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Unique Driving Characteristics

Note:When towing, the camera only seeswhat is being towed behind your vehicle.This might not provide adequate coverageas it usually provides in normal operationand some objects might not be seen. Insome vehicles, the guidelines may disappearonce the trailer tow connector is engaged.
Note:The camera may not operatecorrectly under the following conditions:
•Nighttime or dark areas if one or bothreverse lamps are not operating.
•The camera's view is obstructed bymud, water or debris. Clean the lenswith a soft, lint-free cloth andnon-abrasive cleaner.
•The rear of your vehicle is hit ordamaged, causing the camera tobecome misaligned.
To access any of the rear view camerasystem settings, make the followingselections in the display screen when thetransmission is not in reverse (R):
•Menu > Vehicle > Rear View Camera
After changing a system setting, thedisplay screen shows a preview of theselected features.
Camera Guidelines
Note:Dynamic guidelines are only availablewhen the transmission is in reverse (R).
Active guidelinesA
CenterlineB
Fixed guideline: Green zoneC
Fixed guideline: Yellow zoneD
Fixed guideline: Red zoneE
Rear bumperF
Active guidelines are only shown with fixedguidelines. To use active guidelines, turnthe steering wheel to point the guidelinestoward an intended path. If the steeringwheel position is changed while reversing,your vehicle might deviate from the originalintended path.
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Parking AidsABCD
F
E
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Cargo Weight - includes allweight added to the Base CurbWeight, including cargo andoptional equipment. When towing,trailer tongue load or king pinweight is also part of cargo weight.
GAW (Gross Axle Weight) - isthe total weight placed on eachaxle (front and rear) includingvehicle curb weight and allpayload.
GAWR (Gross Axle WeightRating) - is the maximumallowable weight that can becarried by a single axle (front orrear). These numbers are shownon the Safety Compliance
Certification Label. The label shallbe affixed to either the door hingepillar, door-latch post, or the dooredge that meets the door-latchpost, next to the driver's seatingposition.The total load on eachaxle must never exceed itsGross Axle Weight Rating.
Note: For trailer towinginformation refer to the RV andTrailer Towing Guide available atan authorized dealer.
GVW (Gross Vehicle Weight) -is the Vehicle Curb Weight, pluscargo, plus passengers.
GVWR (Gross Vehicle WeightRating) - is the maximumallowable weight of the fullyloaded vehicle (including alloptions, equipment, passengersand cargo). It is shown on the
Safety Compliance CertificationLabel. The label shall be affixedto either the door hinge pillar,door-latch post, or the door edgethat meets the door-latch post,next to the driver's seatingposition.The Gross VehicleWeight must never exceed theGross Vehicle Weight Rating.
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Load CarryingE143818GVW

GCW (Gross Combined Weight)- is the Gross Vehicle Weight plusthe weight of the fully loadedtrailer.
GCWR (Gross CombinedWeight Rating) - is the maximumallowable weight of the vehicleand the loaded trailer, includingall cargo and passengers, that thevehicle can handle without riskingdamage. (Important: The towingvehicle’s braking system is ratedfor operation at Gross VehicleWeight Rating, not at GrossCombined Weight Rating.)Separate functional brakes shouldbe used for safe control of towedvehicles and for trailers where theGross Combined Weight of thetowing vehicle plus the trailerexceed the Gross Vehicle WeightRating of the towing vehicle.TheGross Combined Weight mustnever exceed the GrossCombined Weight Rating.
Maximum Loaded TrailerWeight - is the highest possibleweight of a fully loaded trailer thevehicle can tow. It assumes avehicle with mandatory options,driver and front passenger weight(150 pounds [68 kilograms]each), no cargo weight (internalor external) and a tongue load of10–15% (conventional trailer) orking pin weight of 15–25% (fifthwheel trailer). Consult anauthorized dealer (or the RV andTrailer Towing Guide available at
an authorized dealer) for moredetailed information.
Tongue Load or Fifth WheelKing Pin Weight - refers to theamount of the weight that a trailerpushes down on a trailer hitch.
Examples: For a 5000 pound(2268 kilogram) conventionaltrailer, multiply 5000 by 0.10 and0.15 to obtain a proper tongueload range of 500 to 750 pounds(227 to 340 kilograms). For an11500 pound (5216 kilogram) fifthwheel trailer, multiply by 0.15 and0.25 to obtain a proper king pinload range of 1725 to 2875 pounds(782 to 1304 kilograms).
WARNINGS
Do not exceed the GVWR orthe GAWR specified on theSafety Compliance CertificationLabel.
Do not use replacement tireswith lower load carryingcapacities than the original tiresbecause they may lower thevehicle’s GVWR and GAWRlimitations. Replacement tireswith a higher limit than the originaltires do not increase the GVWRand GAWR limitations.
Exceeding any vehicle weightrating limitation could resultin serious damage to the vehicleand/or personal injury.
Steps for determining thecorrect load limit:
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Load Carrying

1. Locate the statement "Thecombined weight of occupantsand cargo should never exceedXXX kg or XXX lb." on yourvehicle’s placard.
2.Determine the combinedweight of the driver andpassengers that will be ridingin your vehicle.
3.Subtract the combined weightof the driver and passengersfrom XXX kg or XXX lb.
4.The resulting figure equals theavailable amount of cargo andluggage load capacity. Forexample, if the “XXX” amountequals 1,400 lb. and there willbe five 150 lb. passengers inyour vehicle, the amount ofavailable cargo and luggageload capacity is 650 lb.(1400-750 (5 x 150) = 650 lb.)
5.Determine the combinedweight of luggage and cargobeing loaded on the vehicle.That weight may not safelyexceed the available cargo andluggage load capacitycalculated in Step 4.
6.If your vehicle will be towing atrailer, load from your trailerwill be transferred to yourvehicle. Consult this manual todetermine how this reduces theavailable cargo and luggageload capacity of your vehicle.
The following gives you a fewexamples on how to calculate the
available amount of cargo andluggage load capacity:
*Suppose your vehicle has a1400-pound (635-kilogram) cargoand luggage capacity. You decideto go golfing. Is there enough loadcapacity to carry you, four of yourfriends and all the golf bags? Youand four friends average 220pounds (99 kilograms) each andthe golf bags weigh approximately30 pounds (13.5 kilograms) each.The calculation would be: 1400 -(5 x 220) - (5 x 30) = 1400 - 1100- 150 = 150 pounds. Yes, you haveenough load capacity in yourvehicle to transport four friendsand your golf bags. In metric units,the calculation would be: 635kilograms - (5 x 99 kilograms) -(5 x 13.5 kilograms) = 635 - 495 -67.5 = 72.5 kilograms.
*Suppose your vehicle has a1400-pound (635-kilogram) cargoand luggage capacity. You andone of your friends decide to pickup cement from the local homeimprovement store to finish thatpatio you have been planning forthe past two years. Measuring theinside of the vehicle with the rearseat folded down, you have roomfor twelve 100-pound(45-kilogram) bags of cement. Doyou have enough load capacity totransport the cement to yourhome? If you and your friend eachweigh 220 pounds (99 kilograms),the calculation would be: 1400 -(2 x 220) - (12 x 100) = 1400 - 440- 1200 = - 240 pounds. No, you donot have enough cargo capacity
to carry that much weight. Inmetric units, the calculation would
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Load Carrying

TOWING A TRAILER
WARNING
Your vehicle is not approvedfor trailer towing. Never towa trailer with your vehicle.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,contact a professional towing service or,if you are a member of a roadsideassistance program, your roadsideassistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. FordMotor Company has not approved aslingbelt towing procedure. Vehicledamage may occur if towed incorrectly, orby any other means.
Ford Motor Company produces a towingmanual for all authorized tow truckoperators. Have your tow truck operatorrefer to this manual for proper hook-upand towing procedures for your vehicle.
The front wheels (drive wheels) must beon a tow dolly when towing your vehiclefrom the rear using wheel lift equipment.This prevents damage to the transmission.
We recommend placing the rear wheelson a tow dolly when towing your vehiclefrom the front using wheel lift equipment.This prevents damage to the rear fascia.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheellock make sure the ignition is in theaccessory or on position when beingtowed.
If your vehicle becomes inoperable(without access to wheel dollies,car-hauling trailer, or flatbed transportvehicle), it can be flat-towed (all wheelson the ground, regardless of the powertrainand transmission configuration) under thefollowing conditions:
•Tow only in the forward direction.
•The transmission in position N. If youcannot move the transmission into N,you may need to override it. SeeAutomatic Transmission (page 161).
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TowingE143886