Ordering Additional Owner'sLiterature....................................................206
Reporting Safety Defects (U.S.Only).............................................................207
Reporting Safety Defects (CanadaOnly).............................................................207
Fuses
Fuse Specification Chart..........................209
Changing a Fuse............................................217
Maintenance
General Information....................................218
Opening and Closing the Hood...............218
Under Hood Overview - Hybrid ElectricVehicle (HEV)............................................219
Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)..........................221
Engine Oil Dipstick.......................................222
Engine Oil Check..........................................222
Engine Coolant Check................................223
Automatic Transmission FluidCheck............................................................227
Brake Fluid Check.........................................227
Power Steering Fluid Check.....................227
Washer Fluid Check.....................................227
Fuel Filter.........................................................227
Changing the 12V Battery.........................228
Checking the Wiper Blades......................229
Changing the Wiper Blades.....................229
Adjusting the Headlamps..........................231
Removing a Headlamp..............................232
Changing a Bulb...........................................232
Bulb Specification Chart...........................237
Changing the Engine Air Filter................238
Vehicle Care
General Information....................................241
Cleaning Products........................................241
Cleaning the Exterior...................................241
Waxing.............................................................242
Cleaning the Engine....................................243
Cleaning the Windows and WiperBlades..........................................................243
Cleaning the Interior...................................244
Cleaning the Instrument Panel andInstrument Cluster Lens.......................244
Cleaning Leather Seats.............................245
Repairing Minor Paint Damage..............245
Cleaning the Alloy Wheels.......................245
Vehicle Storage............................................246
Wheels and Tires
Tire Sealant and Inflator Kit....................249
Tire Care..........................................................255
Using Snow Chains.....................................270
Tire Pressure Monitoring System...........270
Technical Specifications...........................274
Capacities and Specific-ations
Engine Specifications.................................276
Motorcraft Parts............................................277
Vehicle Identification Number................278
Vehicle Certification Label.......................279
Transmission Code Designation............279
Capacities and Specifications...............280
Audio System
General Information...................................283
Audio Unit - Vehicles With: AM/FM/CD/SYNC............................................................284
Audio Unit - Vehicles With: Premium AM/FM/CD.........................................................286
Audio Unit - Vehicles With: Sony AM/FM/CD.................................................................288
Digital Radio...................................................291
Satellite Radio..............................................294
USB Port.........................................................296
Media Hub......................................................296
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Table of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
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Introduction E71340 E161353
WARNING LAMPS AND
INDICATORS
The following warning lamps andindicators will alert you to a vehiclecondition that may become serious. Somelamps will light when you start your vehicleto make sure they work. If any lampsremain on after starting your vehicle, referto the respective system warning lamp forfurther information.
Note:Some warning indicators appear inthe information display and function thesame as a warning lamp but do not displaywhen you start your vehicle.
Anti-Lock Braking System
If it lights when you are driving,this indicates a malfunction. Youwill continue to have normalbraking (without anti-lock braking system)unless the brake system warning lamp alsolights. Have the system checked by anauthorized dealer.
Battery
If it lights while driving, thisindicates a malfunction. Switchoff all unnecessary electricalequipment and have the system checkedby an authorized dealer immediately.
Brake System
Lights when you engage theparking brake with the ignitionon.
If it lights when you are driving, check thatyou do not have the parking brakeengaged. If you do not have the parkingbrake engaged, this indicates low brakefluid level or a brake system malfunction.Have the system checked immediately byan authorized dealer.
WARNING
Driving your vehicle with the warninglamp on is dangerous. A significantdecrease in braking performancemay occur. It will take you longer to stopyour vehicle. Have your vehicle checked byyour authorized dealer immediately. Drivingextended distances with the parking brakeengaged can cause brake failure and therisk of personal injury.
Cruise Control (If Equipped)
Lights when you switch on thisfeature.
Direction Indicator
Lights when you switch on theleft or right direction indicator orhazard warning flasher. If theindicators stay on or flash faster, check fora burned out bulb. See Changing a Bulb(page 232).
Door Ajar
Displays when the ignition is onand any door is not completelyclosed.
EcoSelect
Lights when you switch on thisfeature. See Hybrid VehicleOperation (page 135).
Engine and Motor CoolantTemperature
Lights when the engine or motorcoolant temperature is high.Stop the vehicle as soon aspossible, switch off the engine and let cool.
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Instrument Cluster E144522 E71340 E194390
Display/Trip
Menu level 5Menu level 4Menu level 3Menu level 2
——Instantaneous FuelEngage(Split Power + AvgFuel Economy +Battery Gauge + FuelGauge)
Help
——Instantaneous FuelEmpower(Power (with engineon/off threshold) +Avg Fuel Economy +Battery Gauge + FuelGauge)
Help
Vehicle RangeVehicle RangeChange MyViewMyView(MyView + BatteryGauge + Fuel Gauge)
Average FuelAverage Fuel
Instantaneous FuelSplit Power
Coolant Temp.Power + Threshold
Accessory PowerTach rpm x1000
Trip 1Accessory Power
Trip 2Trip 1
Fuel HistoryTrip 2
CoachFuel History
BlankCoach
—Blank
——Help
——HelpMiles (or km)/FullCharge (Energi only)Shown in Plug-inPower Mode
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Information Displays
MyView
You can choose what to display in thisview. Selecting Change MyView in theoptions menu allows you to scroll throughtwo columns of content choices.
•Press the up or down arrow to viewcontent.
•Press OK to save your selectedcontent.
•You must select content in bothcolumns before you can save your newMyView.
Unique content available in MyView:
•Vehicle Range (Energi vehicles only) –Indicates the estimated distance yourvehicle will travel with the energycurrently onboard. Separately displaysrange available in Hybrid Mode fueledby gasoline, electric range available inPlug-in Power Mode, and total range.Gasoline range and electric range arealso shown on the bottom of the rightinformation display. Changes in drivingpattern and climate control use willcause the values to vary.
•Accessory Power— Indicates electricalpower demands from your vehicle’saccessory systems. Accessories usepower but do not contribute topropelling your vehicle. The gaugeseparately displays power demand inkilowatts (kW) for climate and otheraccessories. Climate includes thepower being used by high voltageclimate control components such asthe electric A/C compressor and theelectric heater (Energi vehicles only).Other includes all power being used bythe low voltage accessories (cabinfans, headlights, heated seats, etc.).
•Coolant Temp – Indicates enginecoolant temperature. At normaloperating temperature, the levelindicator will be white and will be in thenormal range (between H and C). If theengine coolant temperature exceedsthe normal range, the level indicatorwill change to red to indicate that theengine is overheating. Stop your vehicleas soon as safely possible, turn yourvehicle off and let the engine cool.
•Tach rpm x 1000 — When the gasolineengine is running, the tachometergauge displays the engine speed inrevolutions per minute (RPM). Whenyour vehicle is operating on batterypower only with the engine off, EVdisplays and the tachometer is greyedout.
Note:The trip data, and average fueleconomy cannot be reset in MyView.
Miles (or km)/Full Charge (Energi only)
In Hybrid Mode the display changes to FuelEconomy. Miles or Kilometers per FullCharge is an estimate of your EV Rangewith a fully charged battery.
This display is only available in Plug-inPower Mode.
Average Miles or Kilometers per FullCharge is provided along with anInstantaneous gauge. This information isbased on your energy usage while driving.Energy usage is affected by your drivingstyle and route, climate control use,outside temperature and other factors. Formore information refer to Next Full Charge.See Gauges (page 85).
When you select EV Now operation thisscreen will automatically be shown. Youcan press OK to enable the engine whenviewing this screen during EV Nowoperation. See Plug-In Hybrid VehicleOperation (page 137).
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Information Displays
Maintenance
ActionMessage
Stop the vehicle as soon as safely possible, turn off the engine.Check the oil level. If the warning stays on or continues tocome on with your engine running, contact your authorizeddealer as soon as possible.
Low Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less.See Engine Oil Check (page 222).Change Engine Oil Soon
Displayed when the oil life left reaches 0%. See Engine OilCheck (page 222).Oil Change Required
Indicates the brake fluid level is low and the brake systemshould be inspected immediately. See Brake Fluid Check(page 227).
Brake Fluid Level Low
Displays when the brake system needs servicing. Stop thevehicle in a safe place. Contact your authorized dealer.Check Brake System
Displays when the engine coolant temperature is excessivelyhigh.Engine Coolant OverTemperature
Displays when the motor coolant temperature is excessivelyhigh.Motor Coolant OverTemperature
Displayed when the kit needs service. See your authorizeddealer.Service Tire Mobility Kit
Informs the driver that the powertrain needs service due to apowertrain malfunction.See Manual
Displays when EV functionality is disabled and the engine isrunning to maintain oil quality. See Plug-In Hybrid VehicleOperation (page 137).
Engine ON Due to LowUse Normal Operation
MyKey
ActionMessage
Displayed during key programming when MyKey cannot beprogrammed.MyKey not Created
Displays when MyKey is active.MyKey Active DriveSafely
Displays when a MyKey is in use and the MyKey speed limit ison and the vehicle speed is approaching 80 mph (130 km/h).Near Vehicle Top Speed
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Information Displays
The heater acts as a starting aid bywarming the engine coolant. This allowsthe climate control system to respondquickly. The equipment includes a heaterelement (installed in the engine block) anda wire harness. You can connect thesystem to a grounded 120-volt ACelectrical source.
We recommend that you do the followingfor a safe and correct operation:
•Use a 16-gauge outdoor extension cordthat is product certified byUnderwriter’s Laboratory (UL) orCanadian Standards Association(CSA). This extension cord must besuitable for use outdoors, in coldtemperatures, and be clearly markedSuitable for Use with OutdoorAppliances. Do not use an indoorextension cord outdoors. This couldresult in an electric shock or become afire hazard.
•Use as short an extension cord aspossible.
•Do not use multiple extension cords.
•Make sure that when in operation, theextension cord plug and heater cordplug connections are free and clear ofwater. This could cause an electricshock or fire.
•Make sure your vehicle is parked in aclean area, clear of combustibles.
•Make sure the heater, heater cord andextension cord are firmly connected.
•Check for heat anywhere in theelectrical hookup once the system hasbeen operating for approximately 30minutes.
•Make sure the system is unplugged andproperly stowed before starting anddriving your vehicle. Make sure theprotective cover seals the prongs of theblock heater cord plug when not in use.
•Make sure the heater system ischecked for proper operation beforewinter.
Using the Engine Block Heater
Make sure the receptacle terminals areclean and dry prior to use. Clean them witha dry cloth if necessary.
The heater uses 0.4 to 1.0 kilowatt-hoursof energy per hour of use. The system doesnot have a thermostat. It achievesmaximum temperature afterapproximately three hours of operation.Using the heater longer than three hoursdoes not improve system performance andunnecessarily uses electricity.
AUTOMATIC ENGINE
SHUTDOWN
For vehicles with a keyless ignition, thisautomatically shuts down your vehicle ifit has been idling for an extended period.The ignition also turns off to save batterypower. Before your vehicle shuts down, amessage appears in the informationdisplay showing a timer counting down. Ifyou do not intervene within 30 seconds,your vehicle shuts down. Start your vehicleas normal.
Automatic Engine Shutdown Override
Note: You cannot permanently switch offthe automatic shutdown. When you switchit off temporarily, it turns on at the nextignition cycle.
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Starting and Stopping the Engine
HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS
AnswerQuestion
The high voltage battery is electrically isol-ated from the rest of the vehicle when thekey is off. When you switch the key on, highvoltage contactors inside the battery areclosed to make the electricity available tothe motor and generator and enable thevehicle to drive. The clicks are the sound ofthese contactors as they close and openduring start up and shut down.
What are the series of clicks from the cargoarea when I first turn the key in the ignition?
The vehicle's computer will determine if anengine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or ifthe outside temperature is low. (For C-MAXEnergi vehicles, the engine may not berequired to operate these functions.)
Why does the engine sometimes start atkey-on?
There are several reasons the engine stayson for an extended amount of time whenyou first start it. One common reason is tomake sure that the emissions componentsare warm enough to minimize tailpipeemissions. As the climate gets cooler, thisengine-on time is extended.
Why does it take a long time before theengine shuts down?
The engine is required to turn on above thisspeed to protect the transmission hard-ware.
Why does my engine never shut downabove 85 mph (137 km/h)
In order to make sure that the climatecontrol system can begin heating the cabinor defrosting the windshield as soon as adriver requests it, the engine coolanttemperature has to be kept sufficiently hot.Keeping the engine on is required to main-tain the correct coolant temperature.
Why does my engine stay on when it isextremely cold outside?
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Unique Driving Characteristics