2016 FORD C MAX ENERGI towing

•Maximum speed is 35 mph (56 km/h).
•Maximum distance is 50 miles (80kilometers).
Recreational Towing
Note: Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering the vehicle. SeeClimate Control (page 108).
Follow these guidelines if you have a needfor recreational (RV) towing. An exampleof recreational towing would be towingyour vehicle behind a motorhome. Wedesigned these guidelines to preventdamage to your transmission.
You can tow your vehicle with all fourwheels on the ground or with the frontwheels off the ground by using a tow dolly.If you are using a tow dolly follow theinstructions specified by the equipmentprovider.
If you tow your vehicle with all four wheelson the ground:
•Tow only in the forward direction.
•Release the parking brake.
Vehicles with Push Button Start
1. Start the vehicle by pressing the brakepedal, and then pressing the ENGINESTART/STOP button until the vehiclestarts.
2. Press the brake pedal and shift thetransmission into position N.
3. Turn the vehicle off by pressing theENGINE START/STOP button once.(Trip Summary appears in the leftinstrument cluster screen when thevehicle is off.)
Note:You can remove the key fob from thevehicle while towing.
Vehicles with Ignition Key
1. Start the vehicle by pressing the brakepedal, and then turning the ignition keyuntil the vehicle starts.
2. Press the brake pedal and shift thetransmission into position N.
3. Turn the vehicle off by turning theignition key past the accessory position.The key position is between theaccessory and off positions. SeeIgnition Switch (page 129). (TripSummary appears in the leftinstrument cluster screen when thevehicle is off.)
Note:If your vehicle is equipped with anignition key, you cannot remove the key fromthe ignition cylinder when the transmissionis in position N and the vehicle is off.
All Vehicles
•Do not exceed 70 mph (113 km/h).
•Place the transmission in position P,start the vehicle, and allow the engineto run for one minute at the beginningof each day (you may need to press theaccelerator pedal in order to start theengine). After allowing the vehicle torun, place the transmission back intoposition N and the ignition in the offposition.
Note:A SHIFT TO PARK orTRANSMISSION NOT IN PARK messagemay appear in the information display whenthe transmission is in position N and theignition is in the off position.
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Towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearest
authorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
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Roadside Emergencies

PROTECT YOURSELF FROM THE RISINGCOST OF VEHICLE REPAIRS WITH A FORDEXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.Only)
More than 32 million Ford owners havediscovered the powerful protection of FordExtended Service Plan. It is the extendedservice plan backed by Ford MotorCompany, and provides peace of mindprotection beyond the New Vehicle LimitedWarranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts andlabor – can easily exceed the price of yourFord Extended Service Plan. With Ford ESPyou minimize your risk for unexpectedrepair bills and rising repair costs.
Up to 1,000+ Covered VehicleComponents
There are four core Extended Service Planswith different levels of coverage. Ask yourauthorized dealer for details.
1. PremiumCARE - Our mostcomprehensive coverage. With over1,000 covered components, this planis so complete that we generally onlydiscuss what’s not covered.
2. ExtraCARE - Covers 113 components,and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 criticalcomponents.
Ford Extended Service Plan is honored byall authorized Ford dealers in the U.S.,Canada and Mexico. It is the extendedservice plan authorized and backed by FordMotor Company.
That means you get:
•Reliable, quality service at any Ford orLincoln dealership
•Repairs performed by factory trainedtechnicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacementtransportation if your vehicle is at yourauthorized dealer for same day coveredrepairs.
Extended Rental Benefits
If your vehicle is kept overnight for coveredrepairs, you are eligible for rental carcoverage, including bumper to bumperwarranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,including:
•Towing, flat-tire change and batteryjump starts
•Out of fuel and lock-out assistance.
•Travel expense reimbursement forlodging, meals and rental car.
•Destination assistance for taxi, shuttle,rental car coverage and emergencytransportation.
Transferable Coverage
If you sell your vehicle before your FordExtended Service Plan coverage expires,you can transfer any remaining coverageto the new owner. Whenever you sell yourvehicle, prospective buyers may have ahigher degree of confidence that vehiclewas properly maintained with Ford ESP,thereby improving resale value.
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Extended Service Plan (ESP)

Avoid the Rising Cost of ProperlyMaintaining Your Vehicle!
Ford Extended Service Plan also offers aPremium Maintenance Plan that covers allscheduled maintenance, and selectedwear items. The coverage is prepaid, soyou never have to worry about affordingyour vehicle’s maintenance. It coversregular checkups, routine inspections,preventive care and replacement of selectitems that require periodic attention fornormal wear:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine Belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment.
Interest Free Finance OptionsAvailable
Take advantage of our interest freeinstallment payment plan. Just a 10%down payment will provide you with anaffordable, no interest, no fee paymentprogram allowing you all the security andbenefits Ford ESP has to offer while payingover time. You are pre-approved with nocredit checks, no hassles! To learn more,call our Ford ESP specialists at800-367-3377.
Ford ESPP.O. Box 321067Detroit, MI 48232
EXTENDED SERVICE PLAN(CANADA ONLY)
You can get more protection for yourvehicle by purchasing a Ford ExtendedService Plan. Ford Extended Service Planis the only service contract backed by FordMotor Company of Canada, Limited.Depending on the plan you purchase, FordExtended Service Plan provides benefitssuch as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Extended ServicePlans available in various time, distanceand deductible combinations. Each planis tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Ford ExtendedService Plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Ford Motor Company dealers.
Note:Repairs performed outside ofCanada, the United States and Mexico arenot eligible for Ford Extended Service Plancoverage.
This information is subject to change. Formore information, visit your local Ford ofCanada dealer or www.ford.ca to find theFord Extended Service Plan that is right foryou.
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Extended Service Plan (ESP)

NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™ (If
Equipped)
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmental
waste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
When to expect the message prompting you to change your oil
Vehicle use and exampleMiles (kilometers)
Normal
7500-10000(12000-16000)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5000-7499(8000-11999)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme3000-4999(4000-7999)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At every oil change interval as indicated by the information display.1, 2
Change engine oil and filter.3
Inspect automatic transmission fluid level. Consult dealer for requirements.
Inspect brake pads, rotors, hoses and parking brake.
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Scheduled Maintenance

SYNC™ Applications and Services.......315911 Assist................................................................315SYNC Services: Traffic, Directions &Information (TDI) (If Equipped, UnitedStates Only).....................................................319Vehicle Health Report (If Equipped, UnitedStates Only).....................................................317SYNC™ AppLink™......................................323SYNC Mobile Apps............................................323SYNC™............................................................297General Information..........................................297SYNC™ Troubleshooting.........................335
T
TailgateSee: Manual Liftgate..........................................60See: Power Liftgate..............................................61Technical SpecificationsSee: Capacities and Specifications............276The Better Business Bureau (BBB) AutoLine Program (U.S. Only)......................204Tire Care..........................................................255Glossary of Tire Terminology.........................257Information About Uniform Tire QualityGrading.............................................................255Information Contained on the TireSidewall...........................................................258Temperature A B C............................................256Traction AA A B C..............................................256Treadwear............................................................256Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................249Tire Pressure Monitoring System...........270Changing Tires With a Tire PressureMonitoring System.........................................271Understanding Your Tire PressureMonitoring System ........................................271Tire Repair KitSee: Tire Sealant and Inflator Kit.................249
Tire Sealant and Inflator Kit....................249First Stage: Inflating the Tire with SealingCompound and Air........................................251General Information.........................................250Second Stage: Checking TirePressure............................................................253Tips for Use of the Kit......................................250What to Do After the Tire has BeenSealed...............................................................253What to Do When a Tire Is Punctured........251TiresSee: Wheels and Tires.....................................249Towing a Trailer.............................................190Towing the Vehicle on FourWheels..........................................................190Emergency Towing............................................190Recreational Towing...........................................191Towing..............................................................190Traction Control.............................................167Principle of Operation.......................................167Transmission Code Designation............279Transmission...................................................161TransmissionSee: Transmission...............................................161Transporting the Vehicle...........................190
U
Under Hood Overview - Hybrid ElectricVehicle (HEV).............................................219Under Hood Overview - Plug-In HybridElectric Vehicle (PHEV)...........................221Unique Driving Characteristics................135Universal Garage Door Opener.................121HomeLink Wireless Control System.............121USB Port.........................................................296Using Cruise Control....................................179Switching Cruise Control Off.........................180Switching Cruise Control On...........................179Using MyKey With Remote StartSystems..........................................................54Using Snow Chains.....................................270Using Stability Control...............................169
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Index

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Warning Lamps and Indicators................89Anti-Lock Braking System................................89Battery.....................................................................89Brake System........................................................89Cruise Control.......................................................89Direction Indicator...............................................89Door Ajar.................................................................89EcoSelect................................................................89Engine and Motor CoolantTemperature.....................................................89Engine Oil................................................................90EV Later...................................................................90EV Now....................................................................90Fasten Safety Belt...............................................90Front Airbag...........................................................90Front Fog Lamps..................................................90High Beam..............................................................90Liftgate Ajar...........................................................90Low Battery............................................................90Low Fuel Level......................................................90Low Tire Pressure Warning..............................90Overdrive Cancel and Grade Assist..............90Parking Lamps.......................................................91Powertrain Fault....................................................91Ready to Drive........................................................91Service Engine Soon............................................91Stability Control.....................................................91Stability Control Off............................................92Stop Safely.............................................................92Vehicle Plugged in................................................92Washer Fluid Check.....................................227WashersSee: Cleaning the Exterior...............................241See: Wipers and Washers.................................70Waxing.............................................................242Wheels and Tires.........................................249Technical Specifications.................................274Windows and Mirrors...................................80Windshield Washers......................................72Windshield Wipers.........................................70Intermittent Wipe.................................................70Speed Dependent Wipers................................70Wiper BladesSee: Checking the Wiper Blades..................229Wipers and Washers.....................................70
Wrecker TowingSee: Transporting the Vehicle.......................190
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Index