CHANGING THE 12V BATTERY
WARNINGS
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide correctventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through thevent caps, resulting in personal injury anddamage to the vehicle or battery. Lift thebattery with a battery carrier or with yourhands on opposite corners.
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands afterhandling.
Your vehicle has a Motorcraft®maintenance-free battery which normallydoes not require additional water duringits life of service.
Note:If your vehicle's battery has a coveror shield, make sure it is reinstalled after thebattery has been cleaned or replaced.
Note:See an authorized dealer for lowvoltage battery access, testing, orreplacement.
When a low voltage battery replacementis necessary, see an authorized dealer toreplace the low voltage battery with a Fordrecommended replacement low voltagebattery that matches the electricalrequirements of the vehicle.
To ensure proper operation of the batterymanagement system (BMS), do not allowa technician to connect any electricaldevice ground connection directly to thelow voltage battery negative post. Aconnection at the low voltage batterynegative post can cause inaccuratemeasurements of the battery conditionand potential incorrect system operation.
Note:If a person adds electrical orelectronic accessories or components to thevehicle, the accessories or components mayadversely affect the low voltage batteryperformance and durability and may alsoaffect the performance of other electricalsystems in the vehicle.
For longer, trouble-free operation, keep thetop of the battery clean and dry. Also,make certain the battery cables are alwaystightly fastened to the battery terminals.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
When a battery replacement is required,the battery should only be replaced witha Ford recommended replacement batterythat matches the electrical requirementsof the vehicle.
Because your vehicle’s engine iselectronically-controlled by a computer,some engine control settings aremaintained by power from the low voltagebattery. Some engine computer settings,like the idle trim and fuel trim strategy,optimize the driveability and performanceof the engine. Some other computersettings, like the clock and radio station
228
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Maintenance
presets, are also maintained in memory bypower from the low voltage battery. Whena technician disconnects and connects thelow voltage battery, these settings areerased. Complete the following procedurein order to restore the settings:
1. With the vehicle at a complete stop,set the parking brake.
2. Shift into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and startthe vehicle.
5. Run the engine until it reaches normaloperating temperature. While theengine is warming up, complete thefollowing: Reset the clock. See AudioSystem (page 283). Reset the powerwindows bounce-back feature. SeeWindows and Mirrors (page 80).Reset the radio station presets. SeeAudio System (page 283).
6.Allow the engine to idle for at least oneminute. If the engine turns off, pressthe accelerator pedal to start theengine.
7. While the engine is running, press thebrake pedal and shift into neutral (N).
8.Allow the engine to run for at least oneminute by pressing on the acceleratorpedal.
9.Drive the vehicle at least 12 mi (20 km)to completely relearn the idle and fueltrim strategy.
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fueltrim strategy.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
CHECKING THE WIPER
BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluidor water applied with a soft sponge orcloth.
CHANGING THE WIPER
BLADES
Replace the wiper blades at least annuallyfor optimum performance.
You can improve poor wiper quality bycleaning the wiper blades and thewindshield.
Note: The windshield wiper blades aredifferent in length. If you install wiperblades of the wrong length, the wiper bladescan clash damaging the wiper system.
Service Position
Set the windshield wipers in the serviceposition to change the wiper blades.
Note:You can use the service position toprovide easier access to the wiper bladesfor freeing them from snow and ice.
Note:Make sure the windshield is free fromsnow and ice before you switch the ignitionon.
1. Switch the ignition on.
2. Switch the ignition off.
229
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE142463
CHANGING THE ENGINE AIR
FILTER
WARNING
To reduce the risk of vehicle damageand personal burn injuries, do notstart your engine with the air cleanerremoved and do not remove it while theengine is running.
Change the air filter element at the correctinterval.
Note:When changing the air filter element,use only the air filter element listed. SeeCapacities and Specifications (page 276).
Note: Failure to use the correct air filterelement may result in severe enginedamage. Resulting component damagemay not be covered by the vehicle Warranty.
Note:Failure to re-install the air cleanerassembly properly by fully seating on themounting studs in five places and securingwith the two bolts may result in air cleanerassembly dislodgement from engine anddamage to the air cleaner assembly andother engine components. Therefore werecommend that the air filter be serviced ata Ford dealer.
Air Cleaner Assembly Components
238
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE162533
ACD
E
B
Air cleaner assembly.A
Air cleaner cover.B
Air cleaner outlet tube.C
Positive crankcase ventilation (PCV) tube.D
Air cleaner intake tube.E
Removing the Engine Air FilterElement
1.Loosen the hose clamps for air cleaneroutlet tube (C). Disconnect the tubefrom the air cleaner assembly (A).
2. Release the tabs and disconnect thePCV tube (D) from the air cleaneroutlet tube (C) and remove the tube.
3. Disconnect the air cleaner intake tube(E) from the air cleaner assembly (A).
4.Remove the bolts from each side of theair cleaner assembly (A) as shown witharrows.
5. Lift the air cleaner assembly (A) fromthe mounting studs, then rotate andpull it toward the front of the vehicle.
6.Remove the 5 bolts from the air cleanercover (B).
7.Remove the air cleaner cover (B) fromthe air cleaner assembly (A).
239
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE162534 E162535 E162536 E162537
Installing the Engine Air FilterElement
Note:Clean the inside of the air cleanerassembly before installing a new air filterelement.
1. Install the new air filter element intothe engine air cleaner assembly.
2. Install the air cleaner cover (B) andtighten the 5 bolts.
3. Position the air cleaner assembly (A)onto the engine and make sure theassembly is aligned with the studs.
4. Install and tighten the bolts to eachside of the air cleaner assembly (A) asshown with arrows.
5. Attach the air cleaner intake tube (E)to the air cleaner assembly (A).
6. Connect the PCV tube (D) to the aircleaner outlet tube (C).
7.Connect the air cleaner intake tube (E)to the air cleaner assembly (A).
240
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
MaintenanceE162538 E162539 E162540 E162541
GENERAL INFORMATION
Your Ford or Lincoln authorized dealer hasmany quality products available to cleanyour vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following productsor products of equivalent quality:
MaterialsSpecificationName
-Motorcraft Bug and Tar RemoverZC-42
-Motorcraft Custom Bright Metal CleanerZC-15
ESR-M14P4-AMotorcraft® Detail WashZC-3-A
-Motorcraft Engine Shampoo and Degreaser (U.S.)ZC-20 (U.S.)
-Engine Shampoo
-Motorcraft Leather and Vinyl CleanerZC-56
-Multi-Purpose Cleaner
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concentrate withBitterant (U.S.)ZC-32-B2 (U.S.)
-Professional Strength Carpet and Upholstery CleanerZC-54
-Motorcraft Spot and Stain Remover (U.S.)ZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner (U.S.)ZC-23 (U.S.)
-Motorcraft® Wheel and Tire CleanerZC-37-A
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool orlukewarm water and a neutral pHshampoo, we recommend MotorcraftDetail Wash.
•Never use strong household detergentsor soap, for example dish washing orlaundry liquid. These products candiscolor and spot painted surfaces.
•Never wash your vehicle when it is hotto the touch, or during strong or directsunlight.
•Dry your vehicle with a chamois or softterry cloth towel to eliminate waterspotting.
241
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Vehicle Care
•Do not allow wax to come in contactwith any non-body (low-gloss black)colored trim. The wax will discolor orstain the parts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint shouldfeel smooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with coldwater to avoid cracking the engineblock or other engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft EngineShampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, orthe area in and around these locations.
•Cover the battery, power distributionbox, and air filter assembly to preventwater damage when cleaning theengine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with anon-abrasive glass cleaner. Whencleaning the interior of the windshield,avoid getting any glass cleaner on theinstrument panel or door panels. Wipeany glass cleaner off these surfacesimmediately.
•For windshields contaminated withtree sap, chemicals, wax or bugs, cleanthe entire windshield using steel wool(no greater than 0000 grade) in acircular motion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
243
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Vehicle Care
Note:Industrial-strength or heavy-dutycleaners in combination with brush agitationto remove brake dust and dirt, could wearaway the clear coat finish over a period time.
Note:Do not use hydrofluoric acid-basedor high caustic-based wheel cleaners, steelwool, fuels or strong household detergents.
Note:If you intend parking your vehicle foran extended period after cleaning thewheels with a wheel cleaner, drive yourvehicle for a few minutes before doing so.This will reduce the risk of increasedcorrosion of the brake discs.
Alloy wheels and wheel covers are coatedwith a clear coat paint finish. To maintaintheir condition we recommend that you:
•Clean the wheels weekly usingMotorcraft Wheel and Tire Cleaner.Apply using manufacturer'sinstructions.
•Use a sponge to remove heavydeposits of dirt and brake dustaccumulation.
•Rinse thoroughly with a strong streamof water when you have completed thecleaning process.
•To remove tar and grease, useMotorcraft Bug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for 30days or more, read the followingmaintenance recommendations to makesure your vehicle stays in good operatingcondition.
We engineer and test all motor vehiclesand their components for reliable, regulardriving. Under various conditions,long-term storage may lead to degradedengine performance or failure unless youuse specific precautions to preserve enginecomponents.
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If you store vehicles outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly toremove dirt, grease, oil, tar or mud fromexterior surfaces, rear-wheel housingand the underside of front fenders.
•Periodically wash your vehicle if youstore it in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessarywhen you wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches witha light grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil andsolvents.
Engine
•Change the engine oil and filter prior tostorage because used engine oilcontains contaminates which maycause engine damage.
•Start the engine every 15 days for aminimum of 15 minutes. Run at fast idlewith the climate controls set to defrostuntil the engine reaches normaloperating temperature.
246
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Vehicle Care