Capacities and Specifications...............280Specifications.....................................................280Car WashSee: Cleaning the Exterior...............................241Center Console..............................................128Changing a Bulb...........................................232Replacing Fog, Park and Direction IndicatorBulbs..................................................................234Replacing Headlamp Bulbs...........................232Replacing License Plate Lamp Bulb...........236Replacing Reverse Lamp and Tail LampBulbs..................................................................235Replacing Tail, Brake and DirectionIndicator Bulbs...............................................234Replacing the Center High Mounted BrakeLamp Bulbs.....................................................236Changing a Fuse............................................217Fuses........................................................................217Changing the 12V Battery.........................228Changing the Engine Air Filter................238Air Cleaner Assembly Components...........238Installing the Engine Air FilterElement............................................................240Removing the Engine Air FilterElement............................................................239Changing the Wiper Blades.....................229Changing the Rear Window WiperBlade.................................................................230Changing the Windshield WiperBlades...............................................................230Service Position..................................................229Charging the High Voltage Battery........155Charge Port...........................................................158Charging.................................................................158Charging Equipment.........................................155Disconnecting the Charging Coupler..........160Locking the Charging Coupler.......................159Waiting to Charge...............................................159Checking MyKey System Status...............54MyKey Distance....................................................54Number of Admin Keys......................................54Number of MyKeys..............................................54Checking the Wiper Blades......................229Child Restraint and SeatbeltMaintenance.................................................33Child Restraint Positioning.........................24Child Safety.......................................................15General Information.............................................15
Child Safety Locks..........................................25Left-Hand Side......................................................26Right-Hand Side...................................................26Cleaning Leather Seats.............................245Cleaning Products........................................241Cleaning the Alloy Wheels.......................245Cleaning the Engine....................................243Cleaning the Exterior...................................241Exterior Chrome Parts......................................242Exterior Plastic Parts........................................242Stripes or Graphics............................................242Underbody............................................................242Cleaning the Instrument Panel andInstrument Cluster Lens........................244Cleaning the Interior...................................244Cleaning the Windows and WiperBlades...........................................................243Clearing All MyKeys.......................................52Climate Control............................................108Collision, Damage or Fire Event..............199Guidance for Ford Motor Company Electricand Hybrid-Electric Vehicles EquippedWith High Voltage Batteries......................199Coolant CheckSee: Engine Coolant Check............................223Crash Sensors and Airbag Indicator........42Creating a MyKey............................................52Programming/Changing ConfigurableSettings...............................................................52Cruise Control.................................................68Principle of Operation.......................................179Cruise controlSee: Using Cruise Control................................179Customer Assistance.................................202
D
Data Recording..................................................9Event Data Recording...........................................9Service Data Recording........................................9Daytime Running Lamps..............................77Type 1 - Conventional(Non-Configurable)........................................77Type 2 - Configurable..........................................77Digital Radio...................................................291HD Radio Reception and StationTroubleshooting............................................292Direction Indicators........................................78
384
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index
Driver and Passenger Airbags...................36Children and Airbags..........................................36Proper Driver and Front Passenger SeatingAdjustment........................................................36Driver Knee Airbag.........................................40Driving Aids......................................................181Driving Hints...................................................192Driving Through Water................................193DRLSee: Daytime Running Lamps..........................77
E
Economical Driving......................................192EcoSelect.........................................................142Emission Control System..........................150On-Board Diagnostics (OBD-II).....................151Readiness for Inspection and Maintenance(I/M) Testing....................................................152End User License Agreement.................366VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) ................................366Engine Block Heater.....................................132Using the Engine Block Heater......................133Engine Coolant Check................................223Adding Coolant...................................................224Adding Engine Coolant....................................225Adding Inverter System ControllerCoolant.............................................................225Checking the Engine Coolant........................223Checking the Inverter System ControllerCoolant.............................................................224Engine Coolant and Inverter SystemController Coolant........................................223Recycled Engine Coolant................................225Severe Climates..................................................225What You Should Know About Fail-SafeCooling..............................................................226Engine ImmobilizerSee: Passive Anti-Theft System.....................65Engine Oil Check..........................................222Adding Engine Oil...............................................222Low Engine Use..................................................223Engine Oil Dipstick.......................................222Engine Specifications.................................276Environment......................................................14Event Data RecordingSee: Data Recording..............................................9
Export Unique Options..................................13Extended Service Plan (ESP).................346EXTENDED SERVICE PLAN (CANADAONLY)................................................................347EXTENDED SERVICE PLAN (U.S.Only)..................................................................346Exterior Mirrors.................................................81Fold-Away Exterior Mirrors...............................82Heated Exterior Mirrors......................................82Integrated Blind Spot Mirrors..........................82Power Exterior Mirrors.........................................81Signal Indicator Mirrors......................................82
F
Fastening the Seatbelts..............................28Safety Belt Extension Assembly....................30Safety Belt Locking Modes...............................29Using Safety Belts During Pregnancy...........28Flat Tire InflationSee: Tire Sealant and Inflator Kit.................249Floor Mats.......................................................194Fog Lamps - FrontSee: Front Fog Lamps.........................................77Ford Credit..........................................................11(U.S. Only).................................................................11Front Fog Lamps.............................................77Front Parking Aid............................................171Front Passenger Sensing System.............37Fuel and Refueling.......................................143Fuel Consumption.......................................150Calculating Fuel Economy..............................150Filling the Tank....................................................150Fuel Filler Funnel Location........................145Fuel Filter.........................................................227Fuel Quality....................................................144Choosing the Right Fuel...................................144Fuel Freshness Mode........................................144Fuel Shutoff...................................................196Fuses................................................................209Fuse Specification Chart..........................209Luggage Compartment Fuse Panel............214Passenger Compartment Fuse Panel.........212Power Distribution Box...................................209Pre-Fuse Box.......................................................209
385
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index
G
Garage Door OpenerSee: Universal Garage Door Opener.............121Gauges...............................................................85Left Information Display....................................85Right Information Display.................................87General Information on RadioFrequencies...................................................44Intelligent Access.................................................44General Maintenance Information.......348Multi-point Inspection......................................351Owner Checks and Services.........................350Protecting Your Investment..........................348Why Maintain Your Vehicle?.........................348Why Maintain Your Vehicle at YourDealership?.....................................................348Getting Assistance Outside the U.S. andCanada.........................................................205Getting the Services You Need...............202Away From Home..............................................202Global Opening................................................81Opening the Windows........................................81
H
HandbrakeSee: Parking Brake.............................................165Hazard Warning Flashers..........................196Headlamp AdjustingSee: Adjusting the Headlamps......................231Headlamp Exit Delay....................................76Headlamp RemovalSee: Removing a Headlamp..........................232Head Restraints..............................................113Adjusting the Head Restraint..........................114Heated Seats.................................................120Heated Windows and Mirrors....................111Heated Exterior Mirrors.......................................111Heated Rear Window..........................................111HeatingSee: Climate Control.........................................108High Voltage Battery Cut-OffSwitch............................................................160High Voltage Battery...................................153General Information..........................................153
Hill Start Assist..............................................165Switching the System On and Off...............166Using Hill Start Assist.......................................166Hints on Controlling the InteriorClimate..........................................................109Cooling the Interior Quickly.............................110General Hints.......................................................109Heating the Interior Quickly.............................110Recommended Settings for Cooling ..........110Recommended Settings for Heating...........110Side Window Defogging in ColdWeather..............................................................110Hints on Driving With Anti-LockBrakes............................................................165Hood LockSee: Opening and Closing the Hood...........218Hybrid Vehicle Frequently AskedQuestions.....................................................140Hybrid Vehicle Operation...........................135Battery:...................................................................136Braking:...................................................................136Driving:....................................................................135Driving to Optimize Fuel Economy..............136Engine:....................................................................136EV+ Mode...............................................................137Starting:..................................................................135Stopping:................................................................135Transmission Operation:..................................135
I
Ignition Switch...............................................129In California (U.S. Only)............................203Information Display Control......................69Multimedia Controls...........................................69Information Displays.....................................93General Information............................................93
386
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index
MirrorsSee: Heated Windows and Mirrors.................111See: Windows and Mirrors...............................80Mobile Communications Equipment.......12Motorcraft Parts............................................277MyKey Troubleshooting...............................54MyKey™..............................................................51Principle of Operation..........................................51
N
Normal Scheduled Maintenance...........352Intelligent Oil-Life Monitor™.........................352Normal Maintenance Intervals.....................352
O
Oil CheckSee: Engine Oil Check.......................................222Opening and Closing the Hood...............218Closing the Hood................................................219Opening the Hood..............................................218Ordering Additional Owner'sLiterature.....................................................206Obtaining a French Owner’s Manual..........207Overhead Console........................................128
P
Parking Aids....................................................170Principle of Operation.......................................170Parking Brake.................................................165Passive Anti-Theft System.........................65SecuriLock®...........................................................65PATSSee: Passive Anti-Theft System.....................65Perchlorate.........................................................11Personal Safety System™..........................34How Does the Personal Safety SystemWork?..................................................................34Plug-In Hybrid Vehicle Operation...........137ECO Cruise............................................................139EV Modes...............................................................137Fuel Freshness.....................................................139Low Engine Use...................................................139Plug-in Power Mode and HybridMode...................................................................137Post-Crash Alert System...........................201
Power Door LocksSee: Locking and Unlocking.............................56Power Liftgate..................................................61Hands-Free Feature............................................63Obstacle Detection.............................................63Opening and Closing the Liftgate...................61Setting the Liftgate Open Height...................63Stopping the Liftgate Movement...................62Power Seats.....................................................117Power Lumbar......................................................119Power Steering Fluid Check.....................227Power Windows.............................................80Accessory Delay.....................................................81Bounce-Back.........................................................80One-Touch Down................................................80One-Touch Up......................................................80Window Lock.........................................................80Protecting the Environment........................14
R
Rear Parking Aid............................................170Rear Seat Armrest........................................120Rear Seats........................................................119Folding the Seatback ........................................119Unfolding the Seatback....................................119Rear Under Floor Storage..........................182Rear View Camera........................................176Using the Rear View Camera System.........176Rear View CameraSee: Rear View Camera....................................176Rear Window Wiper and Washers...........72Rear Window Washer.........................................73Rear Window Wiper.............................................72Refueling..........................................................146Easy Fuel™ Capless Fuel System................146Easy Fuel™ Capless System - EnergiVehicles Only...................................................147Remote Control..............................................44Car Finder................................................................48Integrated Keyhead Transmitters .................44Intelligent Access Key.........................................45Remote Start (If Equipped).............................48Replacing the Battery.........................................46Sounding a Panic Alarm....................................48Remote Start....................................................111Automatic Settings.............................................112Removing a Headlamp..............................232
388
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index
Repairing Minor Paint Damage..............245Replacement PartsRecommendation.........................................11Collision Repairs.....................................................11Scheduled Maintenance and MechanicalRepairs...................................................................11Warranty on Replacement Parts.....................12Replacing a Lost Key or RemoteControl............................................................50Reporting Safety Defects (CanadaOnly)..............................................................207Reporting Safety Defects (U.S.Only)..............................................................207Roadside Assistance...................................195Vehicles Sold in Canada: Getting RoadsideAssistance........................................................195Vehicles Sold in Canada: RoadsideAssistance Program Coverage.................196Vehicles Sold in Canada: Using RoadsideAssistance........................................................196Vehicles Sold in the United States: GettingRoadside Assistance....................................195Vehicles Sold in the United States: UsingRoadside Assistance....................................195Roadside Emergencies...............................195Running-InSee: Breaking-In..................................................192Running Out of Fuel.....................................145Adding Fuel From a Portable FuelContainer..........................................................145Filling a Portable Fuel Container..................145
S
Safety Canopy™............................................40Safety Precautions.......................................143Satellite Radio..............................................294Satellite Radio Electronic Serial Number(ESN)................................................................295Satellite Radio Reception Factors..............294SIRIUS® Satellite Radio Service.................294Troubleshooting.................................................295Scheduled Maintenance Record...........356Scheduled Maintenance..........................348Seatbelt Height Adjustment.....................30Seatbelt Reminder..........................................31Belt-Minder™.........................................................31
Seatbelts............................................................27Principle of Operation.........................................27Seatbelt Warning Lamp and IndicatorChime................................................................31Conditions of operation......................................31Seats...................................................................113Security..............................................................65Side Airbags.....................................................39Sitting in the Correct Position...................113Snow ChainsSee: Using Snow Chains.................................270Special Notices................................................12New Vehicle Limited Warranty.........................12On-board Diagnostics (OBD-II).......................12Special Instructions..............................................12Special Operating Conditions ScheduledMaintenance..............................................354Exceptions............................................................355Speed ControlSee: Cruise Control.............................................179Stability Control............................................168Principle of Operation......................................168Starter SwitchSee: Ignition Switch...........................................129Starting a Gasoline Engine.......................130Guarding Against Exhaust Fumes................132Important Ventilating Information...............132Switching Off the Vehicle When It IsMoving................................................................132Switching Off the Vehicle When It IsStationary..........................................................131Vehicles with an Ignition Key.........................130Vehicles with Keyless Start............................130Starting and Stopping the Engine..........129General Information..........................................129Steering.............................................................181Electric Power Steering.....................................181Steering Wheel................................................67Storage Compartments.............................128Sun Shades......................................................84Bounce-Back.........................................................84Opening and Closing the Sun Shade...........84Sun Shade Relearning.......................................84Sun Visors.........................................................83Illuminated Vanity Mirror...................................83Supplementary Restraints System.........35Principle of Operation.........................................35Symbols Glossary.............................................7
389
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index
Using SYNC™ With Your MediaPlayer.............................................................325Accessing Your Play Menu.............................330Connecting Your Digital Media Player to theUSB Port...........................................................325Media Menu Features......................................328Media Voice Commands.................................327System Settings.................................................332What's Playing?.................................................326Using SYNC™ With Your Phone............302Accessing Features Through the PhoneMenu.................................................................306Accessing Your Phone Settings......................311Making a Call......................................................305Pairing a Cell Phone for the FirstTime...................................................................302Pairing Subsequent Cell Phones.................303Phone Options during an Active Call.........305Phone Voice Commands................................303Receiving Calls...................................................305System Settings..................................................312Text Messaging..................................................309Using Traction Control................................167Switching the System Off................................167System Indicator Lights andMessages..........................................................167Using a Switch.....................................................167Using the Information DisplayControls.............................................................167Using Voice Recognition...........................299Initiating a Voice Session................................299System Interaction and Feedback.............300Utilizing the Mediation/ArbitrationProgram (Canada Only)........................205
V
Vehicle Care....................................................241General Information..........................................241Vehicle Certification Label.......................279Vehicle Identification Number................278
Vehicle Storage............................................24612V Battery............................................................247Body........................................................................246Brakes.....................................................................247Cooling System...................................................247Engine....................................................................246Fuel System..........................................................247General..................................................................246Miscellaneous......................................................247Removing Vehicle From Storage..................247Tires.........................................................................247VentilationSee: Climate Control.........................................108VINSee: Vehicle Identification Number............278Voice Control...................................................68
391
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index
W
Warning Lamps and Indicators................89Anti-Lock Braking System................................89Battery.....................................................................89Brake System........................................................89Cruise Control.......................................................89Direction Indicator...............................................89Door Ajar.................................................................89EcoSelect................................................................89Engine and Motor CoolantTemperature.....................................................89Engine Oil................................................................90EV Later...................................................................90EV Now....................................................................90Fasten Safety Belt...............................................90Front Airbag...........................................................90Front Fog Lamps..................................................90High Beam..............................................................90Liftgate Ajar...........................................................90Low Battery............................................................90Low Fuel Level......................................................90Low Tire Pressure Warning..............................90Overdrive Cancel and Grade Assist..............90Parking Lamps.......................................................91Powertrain Fault....................................................91Ready to Drive........................................................91Service Engine Soon............................................91Stability Control.....................................................91Stability Control Off............................................92Stop Safely.............................................................92Vehicle Plugged in................................................92Washer Fluid Check.....................................227WashersSee: Cleaning the Exterior...............................241See: Wipers and Washers.................................70Waxing.............................................................242Wheels and Tires.........................................249Technical Specifications.................................274Windows and Mirrors...................................80Windshield Washers......................................72Windshield Wipers.........................................70Intermittent Wipe.................................................70Speed Dependent Wipers................................70Wiper BladesSee: Checking the Wiper Blades..................229Wipers and Washers.....................................70
Wrecker TowingSee: Transporting the Vehicle.......................190
392
C-MAX (CCG) Canada/United States of America, enUSA, First Printing
Index