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78 Navigation
.The vehicle is traveling on
winding roads or long straight
roads.
. The vehicle is approaching a tall
building or a large vehicle.
. The surface streets run parallel
to a freeway.
. The vehicle has been transferred
by a vehicle carrier or a ferry.
. The current position calibration
is set incorrectly.
. The vehicle is traveling at high
speed.
. The vehicle changes directions
more than once, or the vehicle is
turning on a turn table in a
parking lot.
. The vehicle is entering and/or
exiting a parking lot, garage, or a
lot with a roof.
. The GPS signal is not received.
. A roof carrier is installed on the
vehicle.
. Tire chains have been installed.
. The tires are replaced or worn. .
The tire pressure for the tires is
incorrect.
. This is the first navigation use
after the map data is updated.
. The 12-volt battery is
disconnected for several days.
. The vehicle is driving in heavy
traffic where driving is at low
speeds, and the vehicle is
stopped and started repeatedly.
Problems with Route
Guidance
Inappropriate route guidance can
occur under one or more of the
following conditions:
.The turn was not made on the
road indicated.
. Route guidance might not be
available when using automatic
rerouting for the next right or
left turn.
. The route might not be changed
when using automatic rerouting.
. There is no route guidance when
turning at an intersection. .
Plural names of places might be
announced occasionally.
. It could take a long time to
operate automatic rerouting
during high-speed driving.
. Automatic rerouting might
display a route returning to the
set waypoint if heading for a
destination without passing
through a set waypoint.
. The route prohibits the entry of a
vehicle due to a regulation by
time or season or any other
regulation which may be given.
. Some routes might not be
searched.
. The route to the destination
might not be shown if there are
new roads, if roads have
recently changed, or if certain
roads are not listed in the map
data. See Maps061.
To recalibrate the vehicle's position
on the map, park with the vehicle
running for two to five minutes, until
the vehicle position updates. Make
sure the vehicle is parked in a
Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
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80 Voice Recognition
Voice Recognition
Voice recognition allows for
hands-free operation within the
navigation, audio, phone, and
weather applications. This feature
can be started by pressing either
the
gbutton on the steering wheel
or touching
gon the touchscreen
display.
However, not all features within
these areas are supported by voice
commands. Generally, only complex
tasks that require multiple manual
interactions to complete are
supported by voice commands.
For example, tasks that take more
than one or two button presses such
as selecting a song or artist to play
from a media device would be
supported by voice commands.
Other tasks, like adjusting the
volume or seeking up or down are
audio features that are easily
performed by pressing one or two
buttons, and are not supported by
voice commands. Voice recognition can be used when
the ignition is on or when Retained
Accessory Power (RAP) is active.
See
“Retained Accessory Power
(RAP)” in the owner manual.
Using Voice Recognition
Voice recognition becomes available
once the system has been
initialized. This begins when the
ignition is turned on. Initialization
may take a few moments.
1. Press
gon the steering wheel
control to activate voice
recognition, or touch
gon the
infotainment touchscreen on
the center stack.
2. The audio system mutes and the system plays a prompt
followed by a beep.
3. Wait until after the beep completes, then clearly speak
one of the commands
described in this section.
Press
gto interrupt any voice
recognition system prompt. For
example, if the prompt seems to be taking too long to finish,
press
gagain and the beep
should happen right away.
There are two voice prompt modes
supported:
. Long verbal prompts: The longer
prompts provide more
information regarding the
supported actions.
. Short prompts: The short
prompts provide simple
instructions about what can be
stated.
If a command is not spoken, the
voice recognition system says a
help prompt.
Prompts and Screen Displays
While a voice recognition session is
active, there will be corresponding
buttons on screens displayed.
Manual interaction in the voice
recognition session is permitted.
Interaction during a voice session
may be completed entirely using
voice commands, or some
selections may expedite a session.
If a selection is made using a
manual control, the dialog will
Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
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Voice Recognition 81
progress in the same way as if the
selection was made through a voice
command. Once the system is able
to complete the task, or the session
is terminated, the voice recognition
dialog stops.
An example of this type of manual
intervention is touching on an entry
of a displayed number list instead of
speaking the number associated
with the entry desired.
Canceling Voice Recognition
.Touch the Home screen button.
Pressing this button will
terminate a voice recognition
session which was initiated by
pressing the button on the radio
touchscreen.
. Touch or say “Cancel”or“Exit”
to terminate the voice
recognition session and display
the screen from which voice
recognition was initiated.
. Press
ion the steering wheel
controls to terminate the voice
session and display the screen
from which voice recognition
was initiated.
Helpful Hints for Speaking
Commands
Voice recognition can understand
commands that are either naturally
stated in sentence form, or direct
commands that state the application
and the task.
Most languages do not support
natural language commands in
sentence form. For those
languages, use direct commands
like the examples shown on the
display.
For best results:
. Listen for the prompt and wait
for the beep before saying a
command or reply.
. Say “Help” or look at the screen
display for example commands.
. A voice recognition system
prompt can be interrupted while
it is playing by pressing
g.
For example, if the prompt
seems to be taking too long to
finish, to speak the command
without waiting for the prompt to
complete, press
g. .
Speak the command naturally,
not too fast, not too slow. Use
direct commands without a lot of
extra words.
. Usually Phone and Audio
commands can be spoken in a
single command.
For example say, “Call Dave
Smith at work,” “Play” followed
by the artist or song name,
or “Tune” followed by the radio
station number.
. Navigation destinations are too
complex for a single command.
First, say a command that
explains the type of destination
needed, such as I want
directions to an “Address,”
“Navigate to an intersection,” “I
need to find a Place of Interest
or POI,” or“Directions to a
Contact.” The system responds
by requesting more details. After
saying “Place of Interest,” only
major chains are available by
name. Chains are businesses
with at least 20 locations. For
Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
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82 Voice Recognition
other POIs, say the name of a
category like“Restaurants,”
“Shopping Malls,” or“Hospitals.”
There is no need to memorize
specific command words. Direct
commands might be more clearly
understood by the system. An
example of a direct command would
be “Call 555-1212.” Examples of
these direct commands are
displayed on most of the screens
while a voice session is active.
If “Phone” or“Phone Commands,” is
stated, the system understands that
a phone call is requested and will
respond with questions until enough
details are gathered.
If the phone number has been
saved with a name and a place, the
direct command should include
both, for example “Call Dave Smith
at work.”
Using Voice Recognition for
List Options
When a list is displayed, a voice
prompt will ask to confirm or select
an option from that list. A selection can be made by manually selecting
the item, or by speaking the line
number for the item to select.
When a screen contains a list, there
may be options that are available
but not displayed. The list on a
voice recognition screen functions
the same as a list on other screens.
Scrolling or flinging can be used to
help display other entries from
the list.
Manually scrolling or paging the list
on a screen during a voice
recognition session suspends the
current voice recognition event and
plays the prompt
“Make your
selection from the list using the
manual controls or press the Back
button to try again.”
If manual selection takes more than
15 seconds, the session terminates
and prompts that it has timed out.
The screen returns back to the
screen where voice recognition was
initiated. The Back Command
Say
“Back” or press the BACK
button to go to the previous screen.
If in voice recognition, and “Back”is
stated all the way through to the
initial screen, then “Back”is stated
one more time, the voice recognition
session will cancel.
Help
Say “Help” on any voice recognition
screen and the help prompt for the
screen is played. Additionally, a
pop-up displays a text version of the
help prompt. Depending on how
voice recognition was initiated, the
Help pop-up will either display on
the instrument cluster or the
infotainment touchscreen. Touch the
Dismiss button to make the pop-up
go away.
Pressing
gwhile the help prompt is
playing will terminate the prompt
and a beep will be heard. Doing this
will stop the help prompt so that a
voice command can be used.
Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
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84 Voice Recognition
“Play Song
playback of the identified song
name in the command.
“Play Genre” :Begin a dialog to
enter a specific genre.
“Play Genre
Begin playback of the media
selection identified in the command.
“Play Playlist” :Begin a dialog to
enter a specific playlist name.
“Play Playlist
Begin playback of the identified
playlist in the command.
“Play
music from a specific device
identified by name. The device
name is the name displayed on the
screen when the device is first
selected as an audio sourced.
“Play Chapter” :Begin a dialog to
enter a specific name.
“Play Chapter
Begin playback of the media
selection identified in the command.
“Play Audiobook” :Begin a dialog
to enter a specific name. “Play Audiobook
:Begin playback of the
media selection identified in the
command.
“Play CD Track
number>” :Begin playback of the
CD at the track identified in the
command.
“Play Episode” :Begin a dialog to
enter a specific name.
“Play Episode
media selection identified in the
command.
“Play Podcast” :Begin a dialog to
enter a specific name.
“Play Podcast
media selection identified in the
command.
“Play Video” :Begin a dialog to
enter a specific name.
“Play Video
Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
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86 Voice Recognition
“Call
“At Work,” “On Mobile,”or“On
Other” :Initiate a call to an entered
contact and location at home, at
work, on mobile device, or on
another phone.
“Call
call to a standard phone number
seven or 10 digits in length, and
also 911, 411, or 611.
If the call is being initiated outside of
North America, state “Call
reads back the number, repeat the
“Call” command to initiate the call.
If the number is not correct, “Delete”
will delete the number and allow it to
be entered again. If the number is
not complete, speak the remaining
digits.
“Pair Phone” :Begin the Bluetooth
pairing process. Follow instructions
on the radio display. “Switch Phone”
:Select a different
phone for outgoing calls.
“Voice Keypad” :Begins a dialog
to enter special numbers like
international numbers. The numbers
can be entered in groups of digits
with each group of digits being
repeated back by the system. If the
group of digits is not correct, the
command “Delete”will remove the
last group of digits and allow them
to be re-entered. Once the entire
number has been entered, the
command “Call”will start dialing the
number.
“Voice Mail” :Initiate a call to voice
mail numbers.
Voice Pass-Thru
Voice pass-thru allows access to the
voice recognition commands on the
cell phone, for example, Siri or
Voice Command. See the cell phone manufacturer's user guide to
see if the cell phone supports this
feature. To activate the phone voice
recognition system, press and hold
gon the steering wheel for a few
seconds.
Voice Recognition for OnStar
(If Equipped)
“OnStar” :Begin Onstar Voice
Recognition.
Voice Recognition for Weather
(If Equipped)
“Weather” :Begin a dialog to enter
a weather location.
Chevrolet MyLink Infotainment System (GMNA-Localizing-U.S/Canada-
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88 Phone
adjusted volume level remains in
memory for later calls. The system
maintains a minimum volume level.
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using the
infotainment controls, seeUsing the
System 013.
Pairing
A Bluetooth-enabled cell phone
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the cell phone manufacturer's user
guide for Bluetooth functions before
pairing the cell phone. If a Bluetooth
phone is not connected, calls can
be made using OnStar Hands-Free
Calling (if equipped). See “OnStar”
in the owner manual.
Pairing Information
. A Bluetooth phone with music
capability can be paired to the
vehicle as a phone and a music
player at the same time. .
Up to 10 devices can be paired
to the Bluetooth system.
. The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. One Bluetooth device can be
connected to the Bluetooth
system at a time.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone in the order that they
were last used in the system. To
link to a different paired phone,
see “Linking to a Different
Phone” later in this section.
Pairing a Phone 1. Touch the Phone screen button.
2. Select Phone and select Pair Device. 3. A four-digit Personal
Identification Number (PIN)
appears on the display. The
PIN, if required, may be used
in Step 5.
4. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
5. Locate “Chevrolet MyLink” on
the display. Follow the
instructions on the cell phone
to enter the PIN provided in
Step 3 or confirm the six-digit
code shown on the display.
After the PIN is successfully
entered or the code is
confirmed, the system
responds with “
has been successfully paired”
when the pairing process is
complete.
6. If “Chevrolet MyLink” does not
appear, turn the phone off or
remove the phone battery and
retry.
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7. If the phone prompts to acceptconnection or allow phone
book download, select always
accept and allow. The phone
book may not be available if
not accepted.
8. Repeat Steps 1−7 to pair additional phones.
Listing All Paired and Connected
Phones 1. Touch the Phone screen button.
2. Select Phones.
Disconnecting a Connected Phone 1. Touch the Phone screen button.
2. Select Phones.
3. Touch the
znext to the phone
to disconnect.
Deleting a Paired Phone
Only disconnected phones can be
deleted. 1. Touch the Phone screen button.
2. Select Phones. 3. Touch the
Mnext to the phone
to delete and follow the on
screen prompts.
Linking to a Different Phone
To link to a different phone, the new
phone must be in the vehicle and
paired to the Bluetooth system. 1. Touch the Phone screen button.
2. Select Phones.
3. Select the new phone to link to from the not connected
device list.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode, touch the Phone
icon on the Home Page to display
“Call View.”
.While the active call is
hands-free, touch the Handset
screen button to switch to the
handset mode. The screen
button changes to Handsfree once the Bluetooth device
confirms it is operating as
handset.
. While the active call is handset,
touch the Handsfree screen
button to switch to the hands
free mode. The screen button
changes to Handset once the
Bluetooth device confirms it is
operating as handsfree.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
phones that support the Phone
Book feature. Become familiar with
the phone settings and operation.
Verify the cell phone supports this
feature.
When supported, the Contacts and
Recent Calls menus are
automatically available.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recent Calls menu accesses
the recent call list(s) from your cell
phone.