E
EBD (electronic brake force distri-
bution)
Display message ............................ 206
Function/notes ................................ 59
Indicator lamps .............................. 218
Electrical closing assist ...................... 73
Electrical fuses
see Fuses
Electrical step
Cleaning ........................................ .269
Display message ............................ 216
Emergency release .......................... 74
Function .......................................... .74
Important safety notes .................... 73
Indicator lamp ................................ 227
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch ....................... 137
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency exit .................................... 60
Emergency exit window .....................60
Emergency Tensioning Devices
Activation ........................................ .49
Emissions control
Service and warranty information .... 28
Engine
ADR (working speed governor) ...... 172
Changing the power output ............ .25
Check Engine warning lamp .......... .224
Cleaning instructions ..................... 266
Engine number ............................... 317
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 141
Jump-starting ................................. 276
Starting .......................................... 139
Starting problems .......................... 141
Switching off .................................. 150
Tow-starting (vehicle) ..................... 280
Engine electronics
Notes ............................................. 316 Problem (malfunction) ................... 141
Engine oil
Adding .......................................... .252
Additives ........................................ 323
Checking the oil level (on-board
computer) ...................................... 250
Checking the oil level using the
dipstick .......................................... 251
Display message ............................ 213
Filling capacity ............................... 323
Information about oil consump-
tion ................................................ 324
Mixing ............................................ 323
Notes about oil grades ................... 322
Oil change ...................................... 323
Oil level (note) ............................... 250
Viscosity ........................................ 322
Warning lamp ................................. 222
Engine speed setting (working
mode) ................................................. 172
Engine, jump-starting ....................... 276
Equipment/conversions ..................... 26
ESP ®
(Electronic Stability Pro-
gram)
Display message ............................ 207
Important safety information ........... 59
Indicator lamp ................................ 221
Warning lamp ................................. 218
Exhaust check ................................... 152
Exhaust gas aftertreatment
DEF level indicator ......................... 182
DEF reducing agent ....................... 320
Diesel Exhaust Fluid (DEF) ............. 320
Display messages (vehicles with
steering wheel buttons) ................. 211
Display messages (vehicles with-
out steering wheel buttons) ........... 200
Indicator lamp ....................... 221, 225
Malfunction ................................... .211
Refilling DEF .................................. 147
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes .................... 89
Eyeglasses compartment ................. 23110
Index
F
Fire extinguisher .............................. .276
First-aid kit ......................................... 275
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 306
General notes ................................ 305
Fog lamps
Switching on/off .............................. 93
Fogged-up windows
see Climate control
Folding seat ......................................... 85
Folding table
In the twin co-driver's seat ............ 234
Frequencies
Mobile phone ................................. 316
Two-way radio ................................ 316
Front fog lamps
Switching on/off .............................. 93
Front interior light
Replacing bulbs ............................ .105
Front windshield
see Windshield
Fuel
Additives (diesel )........................... 320
Consumption information .............. 320
Consumption statistics .................. 195
Diesel at very low outside temper-
atures ............................................ 319
Display message ............................ 212
Driving tips .................................... 152
Fuel gaug e..................................... 181
Important safety notes .................. 318
Problem (malfunction) ................... 147
Quality (diesel )............................... 319
Refueling ........................................ 145
Showing the range (on-board
computer with steering wheel but-
tons) .............................................. 195
Showing the range (vehicles with
steering wheel buttons) ................. 195
Tank content/reserve fue l............. 319
Fuel filter with water separator
draining ......................................... 255
Indicator lamp ................................ 226
Fuel gauge ......................................... 181 Fuel tank
Problem (malfunction) ................... 147
Fuel tank content
Reserve, display message .............. 212
Fuses .................................................. 280 G
Gasoline Reserve fuel warning lamp ............. 224
General driving tips
Driving short distances .................. 153
Genuine parts ...................................... 27
Glove box ........................................... 230
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 303
Guarantee ............................................ 28 H
Handbrake see Parking brake
Hazard warning lamps ........................ 95
Head restraints
Adjusting ......................................... 86
Adjusting (rear) ................................ 86
Headlamps
Adding fluid to cleaning system ..... 255
Cleaning system (function) .............. 95
Fogging up ....................................... 97
see Automatic headlamp mode
Headliner (cleaning instructions) .... 271
Heating
see Climate control
High-beam headlamps
Highbeam Assist .............................. 96
Replacing bulb s............................. 100
Switching on/of f.............................. 94
Highbeam Assist
Function/note s................................ 96
Switching Highbeam Assist on/
off .................................................. 192
Hood
Closing ........................................... 249
Display message ............................ 217
Important safety notes .................. 248
Indicator lamp ................................ 227
Opening ......................................... 248 Index
11
Trailer
Brake force booster malfunction ... 219
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights .............................................. .177
Trailer towing
Blind Spot Assist ............................ 165
PARKTRONIC ................................. 170
Permissible trailer loads and
drawbar noseweights ..................... 177
Transmission
see Automatic transmission
Transmission oil ................................ 324
Transport
Loading guidelines ......................... 240
Vehicle .......................................... .280
Transport by rail ................................ 154
Transportation
Rail ................................................ 154
Transporting
Load distribution ............................ 242
Securing a load .............................. 242
Trim pieces (cleaning instruc-
tions) ................................................. .270
Trip computer (on-board com-
puter) ................................................. .195
Trip meter
see Trip odometer
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 187
Display (vehicles without steeringwheel buttons) ............................... 182
Resetting ....................................... 181
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) .................... 103
Switching on/off .............................. 94
Turn signals (Chassis Cab)
Replacing bulbs (rear) .................... 104
Twin co-driver's seat
Folding table .................................. 234
Stowage compartment .................. 232
Two-way radios
Type approval/frequency .............. 316 TWR (Tongue Weight Rating) (defi-
nition)
................................................. 305 U
Unlocking From inside the vehicle (central
unlocking button) ............................ .71
USB port .............................................2 38 V
Vehicle Data acquisition ............................... 29
Display message ............................ 216
Electronics ..................................... 316
Equipment ....................................... 22
Individual settings (vehicles with
steering wheel buttons) ................. 188
Limited Warranty ............................ .22
Loading .......................................... 295
Locking (SmartKey) .......................... 66
Lowering ........................................ 310
Maintenance .................................... 28
Parking for a long period ................ 151
Pulling away ................................... 140
Raising ........................................... 307
Registration ............................... 25, 28
Reporting problems ......................... 28
Securing from rolling away ............ 149
Towing away .................................. 277
Transporting .................................. 280
Unlocking (SmartKey )...................... 66
Vehicle battery
see Battery (vehicle)
Vehicle bodies
Body/equipment mounting direc-
tives for trucks ................................. 26
Vehicle data ....................................... 327
Vehicle identification number .......... 316
Vehicle identification plate .............. 316
Vehicle tool kit .................................. 274
Vents
see Air vents
Voltage supply
Fuses ............................................. 280 20
Index
Problem
Possible causes/consequences and
0050
0050Solutions The low-voltage protection system integrated in the control unit
switches off the auxiliary heating because the on-board voltage is
less than 10 V.
X Have the alternator and battery checked.
or The fuse is blown.
X Replace the fuse; see the "Fuse allocation" supplement.
X Have the cause of the blown fuse determined at a qualified spe-
cialist workshop.
or A malfunction has occurred.
X Switch the ignition on and off twice.
If the auxiliary heating still cannot be switched on, the heating
device is faulty.
X Have the auxiliary heating checked at a qualified specialist
workshop. The auxiliary heating is
overheated. The coolant level is too low.
X Check the coolant level and add more coolant if necessary
(Y page 253). Operating the cargo compartment air
vents If your vehicle is equipped with a roof venti-
lator, you can ventilate and extract air from
the cargo compartment. X
Turn the key to position 2in the ignition
lock.
X To activate and extract air: press the
upper section of the 00A8switch.
The roof ventilator removes used air from
the cargo compartment.
X To activate and ventilate: press the lower
section of the 00A7switch.
The roof ventilator feeds fresh air into the
cargo compartment.
X To switch off: set the switch to the middle
position. Operating the cargo compartment air vents
133Climate control Z
responsible manner. Comply with the instruc-
tions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before having maintenance and repairs per-
formed, it is essential to read the materials
related to the maintenance and repairs: R the applicable sections of the technical
documentation, e.g. the Operator's Manual
and workshop information.
R regulations such as industrial safety regu-
lations and accident prevention regula-
tions.
While working under the vehicle, you must
secure the vehicle on jack stands with suffi-
cient load capacity.
Never use the jack as a substitute. The vehi-
cle's jack is intended only to raise the vehicle for a short time when changing a wheel. It is
not suited for performing maintenance work
under the vehicle.
Please also refer to the notes about qualified
specialist workshops (Y page 25).
The scope and regularity of the inspection
and maintenance work primarily depend on
the often diverse operating conditions. Spe-
cialist knowledge beyond the scope of this
Operator's Manual is required when carrying
out testing and maintenance work. This work
should only be carried out by trained staff.
The vehicle Maintenance Booklet describes
the scope and frequency of maintenance
work and contains additional notes on the
New Vehicle Limited Warranty and on service products.
Maintenance services must be carried out in
accordance with the provisions and recom-
mendations in the Maintenance Booklet. Not
doing so could void the warranty claim and
lead to refusal of goodwill gestures after the
manufacturer has submitted a damage
report. i
Observe the information on Sprinter orig-
inal parts in the "Technical data" section
(Y page 27). Service interval display
General notes A service that is due is displayed in the service
interval display about 1 month in advance. A
message is then displayed while the vehicle is in motion or when the ignition is switched on.
i The service interval display does not pro-
vide information about the engine oil level. The service interval display should there-
fore not be confused with the 00B3engine
oil level display.
The service due date is displayed in days or
miles (kilometers), depending on the total
distance driven.
The symbols or letters on the service display
show the type of service that is due.
0099 orA A for a minor service
009A orB
B for a major service
Service due date display Vehicles with steering wheel buttons:
the
following messages may be displayed.
R 0099 Service A due in ... days Service A due in ... days
R 0099 Service A due in ... mi
Service A due in ... mi (kmkm)
R 0099 Service A Carry out now
Service A Carry out now
Vehicles without steering wheel buttons:
the following messages may be displayed.
R 0099 for service A
R 009A for Service B
Additionally, you will see the remaining dis-
tance in miles (mi mi) or kilometers (km km) or the
remaining time in days (d d). Maintenance
257Maintenance and care Z
otherwise destroy electronic components
such as the alternator.
Always disconnect the starter battery in the battery case in the driver's footwell first.
! Always disconnect the battery in
the order described below. Never swap the
terminal clamps. You may otherwise dam-
age the vehicle electronics.
If the vehicle is expected to be out of use for over 3 weeks, disconnect the batteries. This
will prevent battery discharge caused by off-
load current consumption. Battery cover in the driver's footwell
X Switch off all electrical consumers.
X Switch off the engine and remove the key
from the ignition lock.
X Remove the floor covering in the driver's
footwell (Y page 260).
X Loosen screws 0044and slide battery
cover 0043in the direction of the arrow.
The screws must protrude beyond the
larger recesses.
X Remove battery cover 0043upwards. Starter battery in the driver's footwell
X First loosen and remove the negative ter-
minal clamp so that it is no longer in contact
with the terminal.
X Remove the cover from the positive termi-
nal.
X Loosen the positive terminal clamp and fold
it up to the side together with the pre-fuse
box.
Reconnecting the starter battery !
Always connect the battery in the order
described below. Never swap the terminal
clamps. You may otherwise damage the
vehicle electronics.
X Fold the positive terminal clamp with the
pre-fuse box down to the terminal.
X Connect the positive terminal clamp.
X Attach the cover to the positive terminal.
X Connect the negative terminal clamp.
X Position battery cover 0043so that screws 0044
are positioned over the large recesses.
X Slide battery cover 0043in the direction of
travel into the smaller recesses.
X Tighten screws 0044.
X Install the floor covering in the driver's foot-
well (Y page 260).
Carry out the following work after connecting
the battery:
X Reset the side windows (Y page 79). Battery
261Maintenance and care Z
Useful information
............................274
Where will I find...? ...........................274
Flat tire .............................................. 276
Jump-starting .................................... 276
Tow-starting and towing away ........277
Electrical fuses ................................. 280 273Roadside Assistance
i
Only have the propeller shafts fitted/
removed by qualified, skilled personnel.
Before towing the vehicle, observe the fol-
lowing:
R the information on towing in the event of
malfunctions (Y page 279) and
R the important safety notes (Y page 277).
Towing You may only tow the vehicle a maximum dis-
tance of 30 miles (50 km). For a towing dis-
tance of over 30 miles (50 km), the propeller
shafts to the driven axles must be removed.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Leave the key in position 2in the ignition
lock.
X Switch on the hazard warning lamps
(Y page 95).
X Do not exceed the towing speed of 30 mph
(50 km/h) and the towing distance of
30 miles (50 km). Recovering a vehicle that is stuck
! When recovering a vehicle that has
become stuck, pull it as smoothly and
evenly as possible. Excessive tractive
power could damage the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a
trailer attached. Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Tow-starting (emergency engine
starting)
Vehicles with automatic transmission !
Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission.
You can find information on jump-starting
under "Jump-starting“ (Y page 276). Electrical fuses
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! Only use fuses that have been approved
for Sprinter vehicles and that have the
required fuse rating for the systems con-
cerned. Components or systems could oth- erwise be damaged.
The fuses in your vehicle switch off defective power circuits. If a fuse blows, all the com-
ponents on the circuit and their functions will
cease to operate.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and fuse rating. Observe the infor- 280
Electrical fusesRoadside Assistance