Digital speedometer
Setting the unit (vehicles with
steering wheel buttons) ................ .190
Display
Display messages .......................... 197
Outside temperature (vehicles
with steering wheel buttons) ......... 187
Outside temperature display
(vehicles without steering wheel
buttons) ......................................... 182
Standard display (vehicles with
steering wheel buttons) ................. 187
Standard display (vehicles with-
out steering wheel buttons) ........... 182
see Warning and indicator lamps
Display messages
Calling up the message memory .... 198
Driving systems ............................ .214
Engine ............................................ 211
Important safety notes .................. 197
Lights ............................................. 208
Safety systems .............................. 204
SmartKey ....................................... 217
Tires ............................................... 215
Vehicle .......................................... .216
Distance recorder .............................187
see Odometer
see Trip odometer
Distance warning function
Activating/deactivating ................. 162
Function/notes ............................ .161
Warning lamp ................................. 162
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 66
Control panel ................................... 39
Display message ............................ 217
Indicator lamp ................................ 227
Drinking and driving ......................... 152
Drinks holder
see Bottle holder
Driver's seat
see Seats
Driver's/co-driver's door
Unlocking ......................................... 72
Driving abroad ................................... 153 Driving off-road
see Off-road driving
Driving on flooded roads .................. 155
Driving on rough terrain
Checklist before driving off-road .... 157
Driving safety systems
ABS (Anti-lock Braking System) ....... 57
Adaptive Brake Assist .................... 162
ASR (Acceleration Skid Control )...... 58
BAS (Brake Assist System) .............. 59
Distance warning function ............. 161
EBD (electronic brake force distri- bution) ............................................. 59
Important safety information ........... 57
Overview .......................................... 57
Driving systems
Blind Spot Assist ............................ 163
Cruise control ................................ 159
Display message ............................ 214
Lane Keeping Assist ...................... 165
PARKTRONIC ................................. 167
Driving tips
Automatic transmission ................. 144
Brakes ........................................... 154
Break-in period .............................. 136
Downhill gradient ........................... 154
Drinking and driving ....................... 152
Driving abroad ............................... 153
Driving in winter ............................. 156
Driving on flooded roads ................ 155
Driving on wet roads ...................... 155
Exhaust check ............................... 152
Fuel ................................................ 152
General .......................................... 151
Hydroplaning ................................. 155
Icy road surfaces ........................... 156
Important safety notes .................. 136
Limited braking efficiency on sal-
ted roads ....................................... 155
Off-road driving .............................. 156
Overrun cut-off .............................. 152
Snow chains .................................. 287
Speed limitation ............................. 153
Towing a traile r.............................. 173
Transport by rail ............................. 154
Wet road surface ........................... 154 Index
9
W
Warning Stickers .......................................... .22
Warning and indicator lamps
Brakes .......................................... .219
Check Engine ................................. 224
Coolant .......................................... 223
Diesel Exhaust Fluid (DEF) ............. 221
Electrical step ................................ 227
ESP ®
.............................................. 218
ESP ®
function ................................ 221
Overview .......................................... 35
Seat belt ........................................ 227
Warning lamp ................................... .275
Warning triangle ................................ 275
Warning- and indicator lamps
ABS ................................................ 218
Air filter .......................................... 225
ASR ................................................ 218
BAS ................................................ 218
Battery charge ............................... 222
Brake wear ................................... .222
Bulbs .............................................. 227
Doors ............................................. 227
Engine oil level ............................... 222
Preglow .......................................... 225
Reserve fuel ................................... 224
Tire pressure monitor .................... 226
Water separator ............................ .226
Windshield washer fluid ................. 226
Washer fluid
Adding .......................................... .255
Capacities ...................................... 327
Display message ............................ 217
Indicator lamp ................................ 226
Notes ............................................. 326
Wiping with ................................... .107
Wheels
Changing a wheel .......................... 305
Checking ........................................ 285
Cleaning ......................................... 267
Important safety notes .................. 284
Installing the adapter (spare
wheel) ............................................ 309
Interchanging/changing ................ 305
Mounting a new wheel ................... 309
Mounting a wheel .......................... 306 Removing a wheel .......................... 309
Removing and mounting the spare
wheel ............................................. 313
Snow chains .................................. 287
Storing .......................................... .306
Tightening torque ........................... 310
Wheel size/tire size ....................... 311
Window curtain air bag ....................... 49
Windows
see Side windows
Windshield
Defrosting ...................................... 118
Windshield heating
Problem (malfunction) ................... 119
Switching on/off ........................... 119
Windshield washer fluid
Adding .......................................... .255
Indicator lamp ................................ 226
Windshield wipers
Problem (malfunction) ................... 109
Rain and light sensor ..................... 107
Rear window wiper ........................ 108
Replacing the wiper blades ............ 108
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 193
Switching on/off ........................... 107
Wiping with windshield washer
fluid ............................................... 107
Winter diesel ..................................... 319
Winter driving
Slippery road surfaces ................... 156
Snow chains .................................. 287
Winter operation
General notes ................................ 286
Radiator cover ................................. 27
Winter tires
M+S tires ....................................... 286
Setting a limit speed ..................... .153
Wiper blades
Cleaning ......................................... 268
Replacing ....................................... 108
Workshop
see Qualified specialist workshop Index
21
You alone accept the responsibility if body
manufacturers or dealers make modifications that affect the final certification of the engine,
the vehicle or the equipment. This also
applies to the identification and documenta-
tion of modifications to the affected vehicle
components.
You are responsible for certification and con- firmation that:
R all the applicable standards and regulations
that are affected by the vehicle modifica-
tion are met
R the modified vehicle fulfills the vehicle
safety standards and emissions laws and
regulations
R the modifications or installation of acces-
sories does not affect the safety of the
vehicle
We are not responsible for the final certifica-
tion, product liability or warranty claims
which result from the modifications. This
applies to:
R the modified components, assemblies or
systems
R any resulting noncompliance with any of
the emissions laws and regulations or the
motor vehicle safety standards
R any consequences arising from the
changes that make the vehicle less safe or even render it defective
We do not assume responsibility as the final- stage manufacturer or for the consequential
product liability.
Notes on the radiator Even seemingly small changes to the vehicle,
such as attaching a radiator trim for winter
driving, is not permitted. Do not cover up the radiator. Do not use thermal mats, insect pro-
tection covers or anything similar.
Otherwise, the values of the diagnostic sys-
tem may be affected. Some of these values
are legally prescribed and must always be
correct. Information on the cargo compartment
floor !
The wooden or plastic cargo area floor fit-
ted at the factory is an integral component
of the vehicle structure. The vehicle body
could be damaged if you have the load area floor removed. This then affects the secur-ing of loads and the maximum loading
capacity of the lashing points is no longer
guaranteed.
Therefore, do not have the load area floor
removed. Genuine Mercedes-Benz parts
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a
qualified specialist workshop. H
Environmental note
We supply reconditioned assemblies and
parts which are of the same quality as new
parts. The same New Vehicle Limited War-
ranty applies as for new parts.
The operating safety of the vehicle could be
jeopardized if you use parts, tires and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes-
Benz. This could lead to malfunctions in Introduction
27 Z
As a result, they could:
R activate vehicle equipment and become
trapped, for example
R activate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi- cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box. Driving safety systems
Overview
In this section, you will find information about the following driving safety systems:
R ABS ( Anti-lock BrakingSystem)
R ASR (A cceleration SkidControl)
R BAS (B rakeAssist System)
R EBD ( Electronic Brake Force Distribution)
R ESP ®
(E lectronic StabilityProgram) Important safety notes
If you fail to adapt your driving style or if you
are inattentive, the driving safety systems can
neither reduce the risk of accident nor over-
ride the laws of physics. Driving safety sys-
tems are merely aids designed to assist driv- ing. You are responsible for the distance to
the vehicle in front, for vehicle speed, braking in good time and for staying in your lane.
Always adapt your driving style to the prevail-
ing road and weather conditions and maintain a sufficient, safe distance from other road
users. Drive carefully.
The driving safety systems described can only
attain their maximum effectiveness when
there is optimum contact between the tires and the road can. Pay particular attention to
the information regarding tires, recommen-
ded minimum tire tread depth etc. under
"Wheels and tires" (Y page 284).
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow
chains. This is the only way to get the full
benefit from the driving safety systems
described. ABS (Anti-lock Braking System)
Important safety notes Observe the important safety guidelines for
the driving safety system (Y
page 57). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid- ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems will
also fail, including driving safety systems.
Observe the information relating to the 0025
warning lamp (Y page 218).
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even
when you only brake gently.
The yellow 0025warning lamp in the instru-
ment cluster lights up when the ignition is
switched on. The lamp goes out when the
engine starts running. Driving safety systems
57Safety Z
Driving in winter
General notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified specialist workshop in good time at the onset of winter.
i Do not cover the radiator, e.g. with a win-
ter cover. The measurements of the on-
board diagnostic system may otherwise
return inaccurate values. Some of these
values are legally prescribed and must
therefore always be exact.
Observe the notes in the "Winter operation"
section (Y page 286).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents. Do not shift down for additional engine brak-
ing on a slippery road surface. G
WARNING
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N. Prolonged rolling of the wheels, e.g.
when being towed, will result in transmis-
sion damage.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to neutral position
N.
X Try to maintain control of the vehicle using
corrective steering.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and
braking maneuvers. Do not use cruise con-
trol.
You can find further information on winter
tires and snow chains in the "Winter opera-
tion" section (Y page 286). Driving off-road
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. 156
Driving tipsDriving and pa
rking
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehi- cle in an automatic car wash.
After putting the vehicle through an auto-
matic car wash, wipe off wax from:
R the rear view camera lens (Y page 269)
R the windshield
R the windshield wiper blades
This will prevent smears and reduce wiping noises caused by residue on the wind-
shield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements of the coun-
try you are currently in when washing by
hand.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft car sponge.
X Use a mild cleaning agent, e.g. a car sham-
poo approved for use with Sprinter vehi-
cles.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlets.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agents dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible. Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Under no circumstances use power wash-
ers in the vehicle interior. The pressurized
water and associated spray produced by
the power washer could cause extensive
damage to the vehicle.
! Observe the minimum distance to be
maintained between the nozzle of the
power washer and object to be cleaned, as
outlined below:
R approximately 2.2 ft(70 cm) when using
round-jet nozzles
R approximately 1 ft (30 cm) when using
25°flat-spray jets and dirt blasters
Keep the water jet moving while cleaning.
To avoid causing damage, do not point the
water jet directly at:
R door joints
R brake hoses
R electrical components
R electrical connections
R seals
R drive train, especially not at the inter-
mediate bearing of the propeller shaft
R rear view camera (camera lens and
microphone opening on the bottom)
Keep a minimum distance of
1.6 ft(50 cm).
Cleaning the engine !
Water must not enter intake or ventilation
openings. When cleaning with high pres- 266
CareMaintenance and care
Useful information
............................284
Important safety notes .....................284
Operation ........................................... 284
Operation in winter ...........................286
Tire pressure ..................................... 288
Loading the vehicle ..........................295
What you should know about
wheels and tires ................................ 299
Flat tire .............................................. 305
Changing wheels ............................... 305
Wheel and tire combination .............311
Spare wheel ....................................... 312 283Wheels and tires
Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Important safety notes
G
Warning
A flat tire severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of an accident.
do not drive with a flat tire. Immediately
replace the flat tire with your spare wheel, or
consult a qualified specialist workshop. G
WARNING
If wheels and tires of the wrong size are used, the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tires with those
that fulfill the specifications of the original
part.
When replacing wheels, make sure to use the
correct:
R designation
R model
When replacing tires, make sure to use the
correct:
R designation
R manufacturer
R model
Accessories that are not approved for your
vehicle by Mercedes-Benz or are not being
used correctly can impair operating safety. Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and inquire about:
R suitability
R legal stipulations
R factory recommendations
Contact an authorized Sprinter dealer if you
require information on tested and recommen- ded wheels and tires for summer and winter
driving. Advice on purchasing and caring for
tires is also available there.
Information on tire and wheel dimensions and
types as well as the recommended tire pres-
sure for your vehicle can be found in the "Tire pressure" section (Y page 294).
This data can also be found on the Tire and
Loading Information placard on the B-pillar.
Modifications to the brake system or wheels
are not permitted. The use of wheel spacers
or brake dust shields is not permitted. This
invalidates the general operating permit for
the vehicle.
i Further information on wheels and tires
can be obtained at any qualified specialist
workshop. Operation
Information for a journey
If the vehicle is heavily laden, check the tire
pressures, and correct them, if necessary
(Y page 288).
While driving, pay attention to vibrations,
noises and unusual handling characteristics,
e.g. pulling to one side. This may indicate that
the wheels or tires are damaged. If you sus-
pect that a tire is defective, reduce your
speed immediately. Stop the vehicle as soon
as possible to check the wheels and tires for
damage. Hidden tire damage could also be
causing the unusual handling characteristics. If you find no signs of damage, have the tires
and wheels checked at a qualified specialist
workshop. 284
OperationWheels and tires