2015 MERCEDES-BENZ GLK-CLASS SUV tow

Automatic locking feature
The vehicle is locked automatically when the
ignition is switched on and the vehicle's
wheels are turning at a speed in excess of
9 mph (15 km/h).
You could therefore be locked out if:R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
XTo deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ; for
about five seconds until a tone sounds.
iIf you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected.
You can also switch the automatic locking
function on and off using the on-board com-
puter ( Y page 232).
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y page 75).
X Take the mechanical key out of the Smart-
Key ( Y page 80).
X Insert the mechanical key into the lock of
the driver's door as far as it will go.
XTurn the mechanical key counter-clockwise
as far as it will go to position 1.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the Smart-
Key ( Y page 80).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button ( Y page 85).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs manually, if necessary ( Y page 84).
X Close the driver's door.
X Take the mechanical key out of the Smart-
Key ( Y page 80).
X Insert the mechanical key into the lock of
the driver's door as far as it will go.
86Doors
Opening and closing

Useful information............................148
Notes on breaking-in a new vehi-
cle ................................................... ....148
Driving ............................................... 148
Automatic transmission ...................156
Refueling ............................................ 162
Parking ............................................... 168
Driving tips ........................................ 169
Driving systems ................................ 175
Towing a trailer ................................. 212
147
Driving and parking

Useful information
iThis Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
iRead the information on qualified special-
ist workshops ( Y page 27).
Notes on breaking-in a new vehicle
Important safety notes
The sensor system of some driving and driv-
ing safety systems adjusts automatically
while a certain distance is being driven after
the vehicle has been delivered or after
repairs. Full system effectiveness is not
reached until the end of this teach-in proce-
dure.
New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometers of driving. Compen-
sate for this by applying greater force to the
brake pedal.
The first 1000 miles (1500 km)
The more you look after the engine when it is
new, the more satisfied you will be with its
performance in the future.
R You should therefore drive at varying vehi-
cle and engine speeds for the first
1000 miles (1500 km).
R Ideally, for the first 1000 miles (1500 km),
drive in program E.
R Avoid heavy loads, e.g. driving at full throt-
tle, during this period. R
Change gear in good time, before the tach-
ometer needle is Ô of the way to the red
area of the tachometer.
R Do not manually shift to a lower gear to
brake the vehicle.
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate
the vehicle to full speed.
iYou should also observe these notes on
breaking in if the engine or parts of the drive train on your vehicle have been replaced.
iAlways observe the respective speed lim-
its.
Driving
Important safety notes
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
GWARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
148Driving
Driving and parking

XIf the transmission is in position D or R:
push the DIRECT SELECT lever up or down to the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever up or down to the first point of resistance.
If you switch the engine off with the trans-
mission in position R or D, the automatic
transmission shifts to N automatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the key from the ignition, the auto-
matic transmission shifts to P.
With KEYLESS-GO: if you then open the driv-
er's or front-passenger door, the automatic
transmission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with
a towing system:
Using the SmartKey:
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
Using KEYLESS-GO:
X Pull the Start/Stop button out of the igni-
tion.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.Engaging drive position D
X If the transmission is in position R or N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance.
Transmission positions
BPark position
Do not shift the transmission into
position P (Y page 168) unless the
vehicle is stationary. The parking
lock should not be used as a brake when parking. Always apply the
parking brake in addition to the
parking lock in order to secure the
vehicle.
If the vehicle electronics are mal-
functioning, the transmission may
be locked in position P. Have the
vehicle electronics checked imme-
diately at a qualified specialist
workshop.
Park position P is automatically
engaged if:
R you switch off the engine using
the SmartKey and remove the
SmartKey
R you switch off the engine using
the key or the Start/Stop button
and open the driver's or front-
passenger door
R the driver's door is opened when
the vehicle is stationary or driv-
ing at very low speed and the
transmission is in position D or R
CReverse gear
Only shift the transmission to R
when the vehicle is stationary.
158Automatic transmission
Driving and parking

ANeutral
Do not shift the transmission to N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
shift the transmission to position N
if the vehicle is in danger of skid-
ding, e.g. on icy roads.
If you switch the engine off with the transmission in position R or D, the
automatic transmission shifts to N
automatically.
! Rolling in neutral N can damage
the drive train.
7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear
The automatic transmission shifts to the indi- vidual gears automatically when it is in trans-
mission position D. This automatic gearshift-
ing behavior is determined by:
R the selected drive program ( Y page 159)
R the position of the accelerator pedal
(Y page 159)
R the road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
Kickdown
Use kickdown for maximum acceleration.
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a
lower gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Towing a trailer
XWhen traveling downhill, switch to a lower
gear if the automatic transmission con-
stantly switches between two gears.
X Engaging a lower gear and reducing the
speed reduces the risk of the engine over-
heating.
Program selector button
General notes
The program selector button allows you to
choose between different driving character-
istics.
Program selector button
E EconomyComfortable, economical
driving
S SportSporty driving style
X
Press program selector button : repeat-
edly until the letter for the desired drive
Automatic transmission159
Driving and parking
Z

Problems with the transmission
ProblemPossible causes/consequences and M Solutions
The transmission has
problems shifting gear.The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not comeinto contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
162Refueling
Driving and parking

Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact withhot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi- cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged. To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position P and
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
X Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0 in the igni-
tion lock and remove it.
The immobilizer is activated.
iThe SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO X Press the Start/Stop button ( Y page 149).
The engine stops and all the indicator
lamps in the instrument cluster go out.
iWhen the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "Key removed".
168Parking
Driving and parking

fied specialist workshop. Consult a qualified
specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
! Vehicles with 4MATIC: function or per-
formance tests may only be carried out on
a 2-axle dynamometer. If you are planning
to have the vehicle tested on such a dyna-
mometer, contact an authorized Mercedes- Benz Center to obtain further information
first. Otherwise, you could damage the
drive train or the brake system.
! As the ESP ®
system operates automati-
cally, the engine and the ignition must be
switched off (SmartKey in position 0 or 1 in
the ignition lock) when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front or rear axle raised (not permit-
ted for vehicles with 4MATIC).
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
If the brake system has only been subject to
moderate loads, you should test the function- ality of your brakes at regular intervals. To do so, press firmly on the brake pedal when driv-
ing at a high speed. This improves the grip of
the brake pads.
You can find a description of Brake Assist
(BAS) on ( Y page 69).
Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or which correspond to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your vehi-
cle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
Parking brake
GWARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
If you brake the vehicle with the parking
brake, the brake lamps will not light up.
If you drive on wet roads or dirt-covered sur-
faces, road salt and/or dirt could get into the parking brake.
In order to prevent corrosion and a reduction
in the braking power of the parking brake,
observe the following:
R gently depress the parking brake from time
to time before beginning the journey.
R Drive for approximately 110 yds (100 m) at
a maximum speed of 12 mph (20 km/h).
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if: R you drive at low speeds.
R the tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
R lower your speed.
R avoid ruts.
Driving tips173
Driving and parking
Z