Page 337 of 453

Display messages
Possible causes/consequences and
M
MSolutions ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a mal-
function or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open.
A warning tone also sounds.
X Close all doors. j
Check Check
trailer
trailer hitch
hitch
lock
lock The trailer tow-hitch is not operational.
A warning tone also sounds.
G WARNING
If the ball coupling is not in the locked position, the trailer may come
loose. There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 191).
X Uncouple the trailer and secure it against rolling away.
X Initiate a new swivelling procedure (Y page 274).
X When the display message disappears, re-couple the trailer.
If the display message continues to be displayed: X Do not re-couple the trailer.
X Check the ground clearance and continue driving without the
trailer.
X Consult a qualified specialist workshop. j
Trailer coupling Trailer coupling
extending extending The ball coupling is swivelled out or in.
Only swivel the ball coupling in or out when the vehicle is stationary.
No trailer may be coupled during the swivelling procedure. Do not
attempt to speed up, slow down or initiate the swivelling process using your hand, foot or other aids.
X Move the ball coupling of the trailer tow hitch to an operational
position (Y page 274). 334
Display
messagesOn-board computer and displays
Page 338 of 453

Display messages
Possible causes/consequences and
M
MSolutions &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
available again available again
after engine start after engine start PLUG-IN HYBRID vehicles:
With the engine switched off, you have attempted to switch on the pre-
entry climate control more than twice.
X Let the engine run for ten seconds.
After running the engine, the pre-entry climate control is opera-
tional again. &
Pre-entry climate Pre-entry climate
control (via key) control (via key)
inoperative HV bat‐ inoperative HV bat‐
tery low tery low PLUG-IN HYBRID vehicles:
The on-board voltage is too low. The pre-entry climate control cannot
be switched on.
X Drive for a considerable distance.
The battery charges. When the charge status of the high-voltage
battery is over the specified minimum charge status, pre-entry cli-
mate control is operational again. &
inoperative inoperative
Battery
Battery
low
low The on-board voltage is too low.
The auxiliary heating has switched itself off or cannot be switched on
(Y page 149).
X Drive for a considerable distance.
The battery charges. The auxiliary heating is operational again as
soon as the on-board electrical system voltage is sufficient. &
inoperative Refuel inoperative Refuel
vehicle vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot be
switched on (Y page 149).
X Refuel at the nearest filling station. &
inoperative inoperative
See
SeeOwn‐
Own‐
er's Man.
er's Man. The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heating,
waiting several minutes between each attempt (Y page 149).
If the auxiliary heating does not switch on: X Consult a qualified specialist workshop. Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Display
messages
335On-board computer and displays Z
Page 339 of 453

Display messages
Possible causes/consequences and
M
MSolutions Telephone
Telephone
No
Noservice
service Your vehicle is outside the network provider's transmitter/receiver
range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 377).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change Change
key
keybatteries
batteries The key battery is discharged.
X Change the battery (Y page 87).Â
Key not detected Key not detected
(white display message) The key is currently undetected.
X Change the location of the key in the vehicle.
If the key still cannot be detected:
X Operate the vehicle with the key in the ignition lock if necessary. Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle cen-
trally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Locate the key. 336
Display
messagesOn-board computer and displays
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Display messages
Possible causes/consequences and
M
MSolutions Because there is interference from a strong source of radio waves, the
key is not detected whilst the engine is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Insert the key into the ignition lock and bring into key mode. Â
Remove Remove
starting
starting but‐
but‐
ton,
ton, then
theninsert
insert key
key R
The key detection function has a temporary malfunction or is faulty.
R The key is continually undetected.
A warning tone also sounds.
X Insert the key into the ignition lock and turn it to the desired posi-
tion.
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
General notes
Some systems carry out a self-diagnosis when the ignition is switched on. Several warning and
indicator lamps can thereby temporarily light up or flash. This behaviour is non-critical. These
warning and indicator lamps only indicate a malfunction if they light up or flash after the engine is started or during a journey. Safety
Seat belts Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ü
N
Only for certain countries: the red seat belt warning lamp lights up for 6 seconds
after the engine starts.
The seat belt warning lamp reminds the driver and front passenger to fasten their
seat belts.
X Fasten your seat belt (Y page 47).ü
N
Only for certain countries: the red seat belt warning lamp lights up after the
engine starts. In addition, a warning tone sounds for up to 6 seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 47).
The warning tone ceases. Wa
rning and indi cator lamps in the instrument cluster
337On-board computer and displays Z
Page 341 of 453

Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
M Solutions ü
N
The red seat belt warning lamp lights up after the engine starts, as soon as the
driver's or the front-passenger door is closed.
The driver or passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 47).
The warning lamp goes out.
There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow them in a secure
place.
The warning lamp goes out. ü
N
The red seat belt warning lamp flashes and an intermittent audible warning
sounds.
The driver or passenger has not fastened their seat belt. At the same time, you are
driving faster than 25 km/h or have briefly driven faster than 25 km/h.
X Fasten your seat belt (Y page 47).
The warning lamp goes out and the intermittent warning tone ceases.
There are objects on the front-passenger seat. At the same time, you are driving
faster than 25 km/h or have briefly driven faster than 25 km/h.
X Remove the objects from the front-passenger seat and stow them in a secure
place.
The warning lamp goes out and the intermittent warning tone ceases. 338
Warning and indicator lamps in the instrument clusterOn-board computer and displays
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Safety systems
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions J
N
The red brake system warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles:
The red brake system warning lamp is shown in the READY driving status.
A warning tone also sounds.
G WARNING
The brake boosting effect is malfunctioning and the braking characteristics may be
affected.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions. Do not continue driving under any circumstances.
X Safeguard the vehicle against rolling away (Y page 191).
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction display. J
N
The red brake system warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles:
The red brake system warning lamp is shown in the READY driving status.
A warning tone also sounds.
G WARNING
There is insufficient brake fluid in the brake fluid reservoir.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions. Do not continue driving under any circumstances.
X Safeguard the vehicle against rolling away (Y page 191).
X Do not top up the brake fluid. Topping up will not rectify the fault.
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction display. J
N
The yellow brake system warning lamp lights up while the engine is running.
PLUG-IN HYBRID vehicles:
The yellow brake system warning lamp is shown in the READY driving status.
A warning tone also sounds.
G WARNING
The brake system is malfunctioning and the braking characteristics may be affec- ted.
There is a risk of an accident.
X If the multifunction display shows a display message, please observe this.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. Warning and indicator lamps in the instrument cluster
339On-board computer and displays Z
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Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
M Solutions J
N
The red brake system warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles:
The red brake system warning lamp is shown in the READY driving status.
A warning tone also sounds.
G WARNING
RBS is malfunctioning. Pedal travel may be longer than usual and braking per-
formance may be affected.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions. Do not continue driving under any circumstances.
X Safeguard the vehicle against rolling away (Y page 191).
X Consult a qualified specialist workshop.
X Observe the additional display messages in the multifunction display. J
N
The yellow brake system warning lamp lights up while the engine is running.
PLUG-IN HYBRID vehicles:
The yellow brake system warning lamp is shown in the READY driving status.
A warning tone also sounds.
G WARNING
RBS is malfunctioning. Pedal travel may be longer than usual and braking per-
formance may be affected.
There is a risk of an accident.
X If the multifunction display shows a display message, please observe this.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. 340
Warning and indicator lamps in the instrument clusterOn-board computer and displays
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Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions !
N
The yellow ABS warning lamp is lit while the engine is running.
PLUG-IN HYBRID vehicles:
The yellow ABS warning lamp is shown in the READY driving status.
ABS (Anti-lock Braking System) has been deactivated due to a fault. BAS (Brake
Assist), BAS PLUS with Cross-Traffic Assist, COLLISION PREVENTION ASSIST
PLUS, ESP ®
(Electronic Stability Program), ESP ®
trailer stabilisation, EBD (Elec-
tronic Brake-force Distribution), PRE ‑SAFE®
, PRE‑ SAFE®
PLUS, PRE ‑SAFE®
Brake,
HOLD function, hill start assist, Crosswind Assist, adaptive brake lights, STEER
CONTROL, Active Lane Keeping Assist and Active Blind Spot Assist, for example,
are therefore also deactivated.
In addition, the ÷andå warning lamps may light up in the instrument
cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you brake hard, for example.
The steerability and braking characteristics may be severely affected. The braking
distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction display.
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If the ABS control unit is faulty, there is also a possibility that other systems, such as the navigation system or the automatic transmission, will be unavailable. Warning and indicator lamps in the instrument cluster
341On-board computer and displays Z