Problems with the rear window heating
Problem
Possible causes/consequences and
M
MSolutions The rear window heating
has switched off prema-
turely or cannot be
switched on. The battery has not been sufficiently charged.
X Switch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window heating
can be switched on again. Switching air-recirculation mode
on/off
General notes You can deactivate the flow of fresh air tempo-
rarily if unpleasant odours are entering the vehi-
cle from outside. The air already inside the vehi- cle will then be recirculated.
If you switch on air-recirculation mode, the win-
dows can mist up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from mist- ing up.
Switching on/off X
Turn the key to position 2in the ignition lock
(Y page 158).
X To activate: press thedbutton.
The indicator lamp in the dbutton lights
up.
i In the event of high pollution levels
(THERMOTRONIC automatic climate control
only) or at high outside temperatures, air-
recirculation mode is automatically activated.
When air-recirculation mode is activated
automatically, the indicator lamp in the d
button is not lit.
Outside air is added after about 30 minutes.
X To deactivate: press thedbutton.
The indicator lamp in the dbutton goes
out.
i Air-recirculation mode is deactivated auto-
matically:
R after approximately five minutes at outside
temperatures below approximately 5 †
R after approximately five minutes if cooling
with air dehumidification is deactivated
R after approximately 30 minutes at outside
temperatures above approximately 5 † if the "Cooling with air dehumidification"
function is activated Convenience opening/closing using
the air-recirculation button
G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of the body are in the closing area. G
WARNING
During convenience opening parts of the body could be drawn in or become trapped
between the side window and window frame.
There is a risk of injury.
When opening, make sure that nobody is
touching the side window. If someone
becomes trapped, immediately press
the W switch in the door to stop the move-
ment of the side windows. To continue closing
the side window, pull on the Wswitch.
X Convenience closing feature (vehicles
with sliding sunroof or panorama sliding
sunroof):
press and hold the dbutton
until the side windows and the panorama slid- ing sunroof are closed.
The indicator lamp in the dbutton lights
up. Air-recirculation mode is activated.
X Convenience closing feature (vehicles
without sliding sunroof or panorama slid- Operating the climate control system
145Climate control Z
ing sunroof):
press and hold the dbutton
until the side windows are closed.
The indicator lamp in the dbutton lights
up. Air-recirculation mode is activated.
If parts of the body are in the closing area during convenience closing, proceed as follows:
X Press the Wbutton to stop the side win-
dows.
The side windows stop.
X To then open the side windows, press the
W button again.
or X Press and hold the dbutton again for at
least two seconds.
The side windows move in the opposite direc-
tion.
X Only vehicles with sliding sunroof or pan-
orama sliding sunroof: press the2
switch to stop the sliding sunroof or pano-
rama sliding sunroof.
The sliding sunroof or panorama sliding sun-
roof stops.
X To then open the sliding sunroof or panorama
sliding sunroof, pull back on the 2switch.
i If the sliding sunroof is raised and closes,
press the 2switch, to stop the sliding
sunroof. Do not pull back on the 2switch
afterwards. The sliding sunroof closes before
it opens.
i Notes on the automatic reversing feature
for:
R the side windows (Y page 98)
R the panorama sliding sunroof
(Y page 102)
R the sliding sunroof (Y page 102)
X Convenience opening feature (vehicles
with sliding sunroof or panorama sliding
sunroof): press and hold the dbutton
until the side windows and the panorama slid- ing sunroof are open. The side windows and
the sliding sunroof or panorama sliding sun-
roof move back to their original position.
The indicator lamp in the dbutton goes
out. Air-recirculation mode is deactivated.
X Convenience opening feature (vehicles
without sliding sunroof or panorama slid-
ing sunroof): press and hold the dbutton
until the side windows are open. The side win-
dows move back to their original positions.
The indicator lamp in the dbutton goes
out. Air-recirculation mode is deactivated. i
If you open the side windows or the sliding
sunroof or the panorama sliding sunroof man-
ually after closing them with the convenience closing feature, they will remain in this posi-
tion when opened using the convenience
opening feature. Switching the residual heat on/off
General notes It is possible to make use of the residual heat of
the engine to continue heating the stationary
vehicle for up to 30 minutesafter the engine has been switched off. The heating time depends on
the set interior temperature.
Switching on/off X
To switch on: press theÌorÁ button.
The indicator lamp in the ÌorÁ button
lights up.
i The blower will run at a low speed regardless
of the airflow setting.
i If you activate the residual heat function at
high temperatures, only the ventilation will be
activated. The blower runs at medium speed.
X To switch off: press theÌorÁ but-
ton.
The indicator lamp in the ÌorÁ button
goes out.
Residual heat is deactivated automatically:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops
R when the auxiliary heating is switched on Ionisation
Ionisation is used to purify and freshen the air in
the vehicle interior, which is conducive to a
pleasant climate.
The ionisation of the interior air is odourless and cannot, directly, be perceived in the vehicle inte-
rior.
You can switch ionisation on and off via the mul- timedia system (see the separate operating
instructions). 146
Operating the climate control systemClimate control
To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in the
ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key or
KEYLESS-GO (Y page 85)
Do not keep the key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal film
R inside metallic objects, e.g. a metal case
This can affect the function of the key with KEY- LESS-GO.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder (Y page 362).
Otherwise, the KEYLESS-GO or KEYLESS-GO
Start function key will not be detected.
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short time:
R you will not be able to switch on the ignition
with the Start/Stop button
R you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the button
on the front door (Y page 91), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO :
Start/Stop button
; Ignition lock When you switch on the ignition, all of the indi-
cator lamps in the instrument cluster light up.
Further information on situations where an indi-
cator lamp either fails to go out after starting the engine or lights up while driving (Y page 339).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windscreen wipers, for example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when in
this position
X To switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
If you press Start/Stop button :once when
in this position, the ignition is deactivated
again.
Removing the Start/Stop button
You can remove the Start/Stop button from the ignition lock and start the vehicle as normal
using the key.
It is only possible to switch between KEYLESS-
GO mode and key operation when the transmis-
sion is in position P.
X Remove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
key with you when leaving the vehicle. As long as
the key is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Driving
159Driving and parking Z
Starting the vehicle
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when start-
ing the engine. General notes Vehicles with a petrol engine:
the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position P
(Y page 168).
The transmission position indicator in the
multifunction display shows P(Y page 168).
i You can start the engine in transmission
position Pand N.
Starting procedure with the key X
To start a diesel engine: turn the key to
position 2in the ignition lock (Y page 158).
The % preglow indicator lamp in the instru-
ment cluster lights up.
X Turn the key to position 3in the ignition lock
(Y page 158) and release it as soon as the
engine is running.
i Vehicles with a diesel engine:
you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the key into the ignition
lock. The key must be in the vehicle and the
Start/Stop button must be inserted in the igni-
tion lock. This mode for starting the engine oper-
ates independently of the ECO start/stop auto- matic engine start function.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 158).
Vehicles with a petrol engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts. 160
DrivingDriving and parking
Transmission positions
B Park position
This prevents the vehicle from rolling away when stopped. Only shift the
transmission into position Pwhen
the vehicle is stationary
(Y page 225).
Park position Pis automatically
engaged if:
R you switch off the engine using the
key and remove the key
R you switch off the engine using the
key or using the Start/Stop button
and open the driver's door or front- passenger door
R you open the driver's door when
the vehicle is stationary or driving
at very low speed and the trans-
mission is in position Dor R C Reverse gear
Only shift the transmission into posi- tion Rwhen the vehicle is stationary. A Neutral
Do not shift the transmission to N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you to
move the vehicle freely, e.g. to push
it or tow it.
If ESP ®
is deactivated or faulty: shift
the transmission to position Nif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position Ror D, the
automatic transmission shifts to N
automatically.
! Rolling in neutral
Ncan lead to
damage to the transmission. 7 Drive
The automatic transmission changes gear automatically. All forward gears
are available. Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position
D. Gearshifting is determined
by:
R the selected drive program
R the position of the accelerator pedal
R the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Gliding mode All vehicles (except Mercedes-AMG vehi-
cles)
Gliding mode is characterised by the following:
R the combustion engine is disconnected from
the drive train
R the engine speed is equal to the engine idling
speed
R the gear indicated after the transmission
position Ddisappears in the multifunction
display (Y page 168)
Gliding mode can be activated under the follow-
ing conditions:
R you select the "ECO" setting for the drive sys-
tem within the Individualdrive program. You
can find information about this in the Digital
Owner's Manual
R the speed is within a suitable range 170
Automatic transmissionDriving an
d parking
R
the type of road is suitable, e.g. no steep gra-
dients
R you are no longer depressing the accelerator
pedal
Gliding mode is deactivated under the following
conditions:
R you depress the accelerator pedal
R you depress the brake pedal
R you use the DIRECT SELECT lever to switch
the transmission position (Y page 168)
R you use the DYNAMIC SELECT controller to
change the drive program (Y page 166)
R you activate manual gearshifting
(Y page 172)
R you leave the suitable speed range
Mercedes-AMG vehicles Gliding mode is characterised by the following:
R the combustion engine is disconnected from
the drive train
R the engine speed is equal to the engine idling
speed
R in the multifunction display, the gliding sym-
bol appears in the drive program display
Gliding mode can be activated under the follow-
ing conditions:
R the Comfort drive program is activated or you
select the "Comfort" setting for the drive sys-
tem within the Individualdrive program. You
can find information about this in the Digital
Owner's Manual
R the ECO start/stop function is activated
R you are driving carefully with low acceleration
of the vehicle
R the engine is at normal operating temperature
R the speed is within a suitable range
R the type of road is suitable, e.g. no steep gra-
dients
R you are no longer depressing the accelerator
pedal
Gliding mode is deactivated under the following conditions:
R you have deactivated the ECO start/stop
function
R you depress the accelerator pedal
R you depress the brake pedal
R you use the DIRECT SELECT lever to switch
the transmission position (Y page 168)R
you use the DYNAMIC SELECT controller to
change the drive program (Y page 166)
R you activate manual gearshifting
(Y page 172)
R you leave the suitable speed range
Towing a trailer X
Drive in the middle of the engine speed range
on uphill gradients.
X Depending on the uphill or downhill gradient,
use left-hand steering wheel gearshift paddle
(Y page 172) to select a lower gear, even if
cruise control, DISTRONIC PLUS, or SPEED-
TRONIC are activated. Drive programs
Slippery drive program The
Slippery drive program has the following
characteristics:
R reduced engine and transmission settings for
optimum propulsion on slippery or snow-cov-
ered roads.
R optimised ESP ®
stability control on slippery
or snow-covered roads.
R the vehicle has improved driving stability on
slippery or snow-covered roads, for example.
Comfort drive program The
Comfort drive program has the following
characteristics:
R comfort-orientated engine and transmission
settings.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R the automatic transmission shifting up
sooner. This results in the vehicle being driven
at lower engine speeds and the wheels being less likely to spin. Automatic transmission
171Driving and parking Z
Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
X Have the transmission checked at a qualified specialist workshop
immediately. Problems with PLUG-IN HYBRID operation (Y
page 271).Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. Refuelling
175Driving and parking
Z
:
Acceleration
; Coasting
= Constant
? Additional range achieved
Range ?is shown under Bonus
Bonusfr.
fr.start
start and
represents the additional range achieved since
the beginning of the journey as a result of an
adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve fuel Reserve fuel message is shown in
the multifunction display instead of range ?. In
addition, the 8warning lamp in the instru-
ment cluster lights up (Y page 347).The ECO display consists of three sections, with
an inner and outer area. The sections corre-
spond to the following three categories: :
Acceleration
(evaluation of all accel-
eration processes):
R the outer area fills up and the inner
area lights up green: moderate
acceleration, especially at higher
speeds
R the outer area empties and the
inner area is grey: sporty acceler-
ation ;
Coasting
(evaluation of all decelera-
tion processes):
R the outer area fills up and the inner
area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes.
R the outer area empties and the
inner area is grey: frequent heavy
braking =
Constant
(continuous evaluation
over the entire journey):
R the outer area fills up and the inner
area lights up green: constant
speed and avoidance of unneces-
sary acceleration and deceleration
R the outer area empties and the
inner area is grey: fluctuations in
speed The three inner areas display the current driving
style and light up green as a result of a particu-
larly economical driving style. Depending on the driving situation, up to two areas may light up
simultaneously.
At the beginning of the journey, the three outer
areas are empty and fill up as a result of eco-
nomical driving. A higher level indicates a more
economical driving style. If the three outer areas
are completely filled at the same time, the driver
has adopted the most economical driving style
for the selected settings and prevailing condi-
tions. The ECO display border lights up.
The ECO display does not indicate the actual fuel consumption. The additionally achieved range
displayed under Bonus fr. start
Bonus fr. start does not
indicate a fixed consumption reduction. Driving tips
195Driving and parking Z