Display messages
Possible causes/consequences and
M
MSolutions Only E-MODE availa‐
Only E-MODE availa‐
ble Power limited ble Power limited
Refuel immediately Refuel immediately PLUG-IN HYBRID vehicles:
The fuel tank has been run dry and the combustion engine has been
switched off.
A warning tone also sounds.
The vehicle will be powered by electrical energy only. Performance is restricted and the vehicle may accelerate more slowly than normal.
X Refuel at the nearest filling station without fail.
In the "Total range and electric range" menu, you can display the
approximate range of the vehicle (Y page 266).Without starting Without starting
engine again, con‐ engine again, con‐
sult workshop sult workshop You cannot restart the engine due to a malfunction.
A warning tone also sounds.
If the engine is running:
X Consult a qualified specialist workshop.
If you switch off the engine:
X Safeguard the vehicle against rolling away (Y page 191).
X Consult a qualified specialist workshop. á
Towing not permit‐ Towing not permit‐
ted ted
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual The hybrid drive system is faulty.
X Have the vehicle transported on a transporter or trailer to the near-
est qualified specialist workshop. Û
Malfunction Visit Malfunction Visit
workshop workshop The hybrid drive system is faulty.
X Consult a qualified specialist workshop. Û
Malfunction Malfunction The hybrid drive system is faulty.
X Have the vehicle towed away by a professional recovery company to
the nearest qualified specialist workshop. d
Malfunction Malfunction The drive system is malfunctioning.
The ECO start/stop function may be malfunctioning.
The drive power is restricted.
X Consult a qualified specialist workshop. ï
Charger cable con‐ Charger cable con‐
nected nected PLUG-IN HYBRID vehicles:
The charging cable connector is connected to the vehicle socket.
As long as the charging cable connector is connected, you cannot
drive away.
Before you drive away:
X Remove the charging cable connector from the vehicle socket
(Y page 188). Display
messages
321On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions Because there is interference from a strong source of radio waves, the
key is not detected whilst the engine is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 191).
X Insert the key into the ignition lock and bring into key mode. Â
Remove Remove
starting
starting but‐
but‐
ton,
ton, then
theninsert
insert key
key R
The key detection function has a temporary malfunction or is faulty.
R The key is continually undetected.
A warning tone also sounds.
X Insert the key into the ignition lock and turn it to the desired posi-
tion.
X Consult a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
General notes
Some systems carry out a self-diagnosis when the ignition is switched on. Several warning and
indicator lamps can thereby temporarily light up or flash. This behaviour is non-critical. These
warning and indicator lamps only indicate a malfunction if they light up or flash after the engine is started or during a journey. Safety
Seat belts Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ü
N
Only for certain countries: the red seat belt warning lamp lights up for 6 seconds
after the engine starts.
The seat belt warning lamp reminds the driver and front passenger to fasten their
seat belts.
X Fasten your seat belt (Y page 47).ü
N
Only for certain countries: the red seat belt warning lamp lights up after the
engine starts. In addition, a warning tone sounds for up to 6 seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 47).
The warning tone ceases. Wa
rning and indi cator lamps in the instrument cluster
337On-board computer and displays Z
Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 28). Stowage areas
Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them. The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load:
R never exceed the maximum permissible gross
vehicle weight or the permissible axle loads
for the vehicle (including occupants).
R the luggage compartment is the preferred
place to store objects.
R position heavy loads as far forwards as pos-
sible and as low down in the load compart-
ment as possible.
R the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or front
seat backrests. Make sure that the seat
backrests are securely locked into place.
R always place the load behind unoccupied
seats if possible.
R use the lashing eyelets and the luggage nets
to transport loads and luggage.
R only use lashing eyelets and fastening com-
ponents that are suitable for the weight and
size of the load.
R hook in the safety net when loading.
R secure the load with sufficiently strong and
wear-resistant lashing material. pad sharp
edges for protection.
i Load restraints are available at any qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Stowage compartments
Important safety notes G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when brak- ing or abruptly changing directions. Stowage areas
351Stowing and features
Z
In this case, dial the
112emergency number
on your mobile phone.
You can find more information on the Mercedes- Benz emergency call system in the separate
multimedia system operating instructions. Mobile phone
Important safety notes G
WARNING
Operating mobile communications equip-
ment while driving distracts you from paying
attention to traffic conditions. This could also cause you to lose control of the vehicle. There
is a risk of an accident.
Use this device only when the vehicle is sta-
tionary.
You must observe the legal requirements for the country in which you are currently driving when
operating mobile communications equipment in the vehicle.
If it is permitted by law to operate communica-
tions equipment while the vehicle is in motion,
you may only do so if the traffic situation per-
mits. You may otherwise be distracted from the
traffic conditions, cause an accident and injure
yourself and others.
Excessive levels of electromagnetic radiation
may cause damage to your health and to the
health of others. The use of an exterior aerial
takes into consideration the scientific discus-
sion surrounding the possible health risk posed
by electromagnetic fields.
Mercedes-Benz recommends the use of an
approved exterior aerial. This ensures:
R optimal mobile phone reception quality in the
vehicle
R that mutual interference between the vehicle
electronics and mobile phones is minimised
An exterior aerial has the following advantages:
R it conducts the electromagnetic fields gener-
ated by a wireless device to the exterior
R the field strength in the vehicle interior is
lower than in a vehicle that does not have an exterior aerial
Information on retrofitting two-way radios and
mobile phones (RF transmitters) (Y page 433).General notes There are various mobile phone brackets that
may be fitted in your vehicle; in some cases,
these are country-specific.
More information on suitable mobile phones,
mobile phone brackets and on connecting Blue-
tooth ®
-capable mobile phones with the multi-
media system can be obtained:
R at your Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect
The functions and services available when you
use the phone depend on your mobile phone
model and service provider.
Using a mobile phone To connect a mobile phone to the exterior aerial
and charge it, insert it into the mobile phone
bracket.
X Open the telephone compartment
(Y page 352).
X Place the mobile phone bracket into the pre-
installed fitting; see the separate installation
instructions for the mobile phone fitting.
X Insert the mobile phone into the mobile phone
bracket; see the separate installation instruc-
tions for the mobile phone fitting.
i The mobile phone can also be operated
without being in the bracket. However, the
charging function and aerial function are not
available.
In order to use Bluetooth ®
(SAP profile) on your
telephone module, you must first insert the tele-
phone module into the pre-installed fitting. This connects it to the exterior aerial. If you wish to
charge the mobile phone, then you must con-
nect it to a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in the
Digital Owner's Manual.
Operating the mobile phone You can operate the telephone using the
6
and ~ buttons on the multifunction steering
wheel. You can operate other mobile phone
functions via the on-board computer
(Y page 288).
When you remove the key from the ignition lock, the mobile phone is disconnected from the vehi- 366
FeaturesStowing and features
cle. You can then no longer make calls using the
hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is transferred over to the mobile phone. It is then possible to
continue the conversation on the mobile phone. Garage door opener
General notes The HomeLink
®
garage door opener integrated
in the rear-view mirror allows you to operate up
to three different door and gate systems.
Once programmed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not run the
engine while programming.
The garage door opener is only available for cer- tain countries. Observe the legal requirements
for each individual country.
The HomeLink ®
garage door opener is compat-
ible with most European garage and gate opener
drives. More information on HomeLink ®
and/or
compatible products is available:
R at a qualified specialist workshop
R via the HomeLink ®
Hotline
(0) 08000 466 354 65 or alternatively
+49 (0) 6838 907-277
R on the Internet at http://www.homelink.com
Important safety notes G
WARNING
When you operate or program the garage door with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming Programming buttons
Pay attention to the "Important safety notes"
(Y page 367). Garage door remote control
Ais not included
with the integrated garage door opener.
X Turn the key to position 2in the ignition lock
(Y page 158).
X Select one of buttons ;to? to control the
garage door drive.
X To start programming mode: press and
hold one of buttons ;to? of the integrated
garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp :begins to light up yellow.
Indicator lamp :lights up yellow immedi-
ately the first time button ;,=or? is pro-
grammed. If the selected button has already
been programmed, indicator lamp :lights
up yellow after ten seconds have elapsed.
X Release button ;,=or?. Indicator
lamp :flashes yellow.
X To program the remote control: point
garage door remote control Atowards but-
tons ;to? on the rear-view mirror at a dis-
tance of 5 to 20 cm. Features
367Stowing and features Z
?
Towing eye
A Jack
B Ratchet ring spanner
X Open the tailgate.
X Lift the luggage compartment floor upwards
(Y page 359).
X Remove the "Minispare" emergency spare
wheel (Y page 429). Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics)
Vehicle preparation is not necessary on vehi-
cles with MOExtended tyres.
R a TIREFIT kit (Y page 387)
R an emergency spare wheel (certain countries
only)
Information on changing and fitting a wheel
(Y page 413).
X Stop the vehicle as far away as possible from
traffic on solid, non-slippery and level ground.
X Switch on the hazard warning lamps.
X Safeguard the vehicle against rolling away
(Y page 191).
X If possible, bring the front wheels into the
straight-ahead position.
X Vehicles with the AIRMATIC package:
make sure that the normal vehicle level is
selected (Y page 222).
X Vehicles with the Off-Road Engineering
package:
make sure that the normal vehicle
level is selected (Y page 216).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove the
key from the ignition lock.
X Vehicles with KEYLESS-GO: open the driv-
er's door.
The on-board electronics now have status 0.
This is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 158).
X Make sure that the passengers are not endan-
gered as they do so. Make sure that no one is near the danger area while a wheel is being
changed. Anyone who is not directly assisting
in the wheel change should, for example,
stand behind the barrier.
X Get out of the vehicle. Pay attention to traffic
conditions when doing so.
X Close the driver's door.
X Place the warning triangle at a suitable dis-
tance (Y page 386). Observe legal require-
ments.
X Unload heavy luggage.
i Only operate the tyre inflation compressor
using a 12 V socket, even if the ignition is
turned off (Y page 364).
An emergency cut-off ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine. MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat char-
acteristics), you can continue to drive your vehi-
cle even if there is a total loss of pressure in one or more tyres. The affected tyre must not show
any clearly visible damage.
You can recognise MOExtended tyres by the
MOExtended marking which appears on the tyre
wall. You will find this marking next to the tyre
size designation, the load-bearing capacity and
the speed index.
MOExtended tyres may only be used in conjunc- tion with an activated tyre pressure loss warning
system or tyre pressure monitor.
If a pressure loss warning message appears in the multifunction display:
R observe the instructions in the display mes-
sages (Y page 330)
R check the tyre for damage
R if driving on, observe the following notes
The driving distance possible in run-flat mode is approximately 80 km when the vehicle is parti-
ally laden and approximately 30 km when the
vehicle is fully laden. 388
Flat tyreBreakdown assistance
In addition to the vehicle load, the driving dis-
tance possible depends upon:
R vehicle speed
R road condition
R outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions/
manoeuvres, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mode is counted from the moment the tyre pressure loss
warning appears in the multifunction display.
You must not exceed a maximum speed of
80 km/h.
i When replacing one or all tyres, observe the
following specifications for your vehicle's
tyres:
R size
R type and
R the "MOExtended" mark
If a tyre has gone flat and cannot be replaced
with an MOExtended tyre, a standard tyre
may be used as a temporary measure. Make
sure that you use the proper size and type
(summer or winter tyres).
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you fit
tyres that do not feature run-flat characteris-
tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a laden vehicle. Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The faulty tyre must be replaced. TIREFIT kit
Important safety notes TIREFIT is a tyre sealant.
You can use TIREFIT to seal punctures of up to
4 mm, particularly those in the tyre tread. You
can use TIREFIT at outside temperatures down
to Ò20 †. G
WARNING
In the following situations, the tyre sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tyre properly:
R there are cuts or punctures in the tyre
larger than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tyre pressures
or on a flat tyre.
There is a risk of an accident.
Do not drive any further. Contact a qualified
specialist workshop. G
WARNING
The tyre sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tyre sealant away
from children. There is a risk of injury. Flat tyre
389Breakdown assistance
Z
tance a distance so that the tow rope does
not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. This could damage the vehicle. If in doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as possible and not at an acute angle. If the trac-
tive power is too high, the vehicles could be
damaged.
When towing, it is preferable to use a rigid tow- ing bar as opposed to a tow rope. A rigid towing
bar helps to keep the tractive power low.
! To tow vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. The
automatic transmission may otherwise
switch to position Pwhen you open the driv-
er's or front-passenger door which could
damage the transmission.
! Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other- wise be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
Observe the legal requirements for the relevant countries when towing.
It is better to have the vehicle transported than
to have it towed.
If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed away.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N Deactivate the automatic locking feature before
towing the vehicle (Y page 294). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi-
cle is towed away (Y page 82).
PLUG-IN HYBRID vehicles:
PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if:
R the multifunction display is not working or
R the á Towing
Towing not notpermitted
permitted See
SeeOwn‐
Own‐
er's Manual
er's Manual message appears in the multi-
function display.
If the vehicle is in a dangerous location it may be
towed from the danger zone with both axles on
the ground. In this case, the towing distance
may not be greater than 50 m andthe towing
speed must not exceed 10 km/h. For longer
distances, have the vehicle loaded and trans-
ported. Fitting/removing the towing eye
Fitting the towing eye The mountings for the removable towing eyes
are located in the bumpers. They are at the front and rear behind covers :;.
X Remove the towing eye from the vehicle tool
kit (Y page 387).
X To open the cover at the front: press the
mark on cover :inwards in the direction of
the arrow. 400
Towing away and tow-startingBreakdown assistance