2015 MERCEDES-BENZ E-CLASS CABRIOLET tow

!
When DISTRONIC PLUS or the HOLD func-
tion is activated, the vehicle brakes automat- ically in certain situations.
To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
R when towing away
R in a car wash
! Preferably use car washes with adjustable
high-pressure jets for pre-washing. This cor-
responds with the specifications for cabriolet
programmes. In car washes that use high
water pressures, there is a risk that a small
amount of water may leak into the vehicle.
! Make sure that the vehicle is not subse-
quently treated with hot wax.
! Make sure that:
R the side windows and sliding sunroof or
soft top are closed completely.
R the blower for the ventilation/heating is
switched off (OFF button is depressed).
R the windscreen wiper switch is at position
0.
The vehicle could otherwise be damaged.
! In car washes with a towing mechanism,
make sure that the automatic transmission is
in transmission position N; otherwise, the
vehicle could be damaged.
R Vehicles with DIRECT SELECT lever and
key:
do not remove the key from the ignition
lock. Do not open the driver's door or front- passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position Pauto-
matically and locks the wheels. You can
prevent this by shifting the automatic trans-
mission to Nbeforehand.
R Vehicles with DIRECT SELECT lever and
KEYLESS-GO:
do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position Pauto-
matically and locks the wheels.
Observe the following to make sure that the
automatic transmission on vehicles with DIRECT
SELECT stays in position N:X
Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the key to position 2in the ignition lock
(Y page 139).
Use the key instead of the Start/Stop button on vehicles with KEYLESS-GO.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to position
N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
Wash off excess dirt before cleaning the vehicle
in an automatic car wash.
After using an automatic car wash, wipe off wax
from the windscreen and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet.
X Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible. 296
CareMaintenance and care

X
Use clear water and a soft cloth to clean cam-
era lens :.
Cleaning the exhaust tail pipes G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as sanitary
cleanser or wheel cleaner.
Impurities combined with the effects of road grit and corrosive environmental factors may cause
flash rust to form on the surface. You can
restore the original shine of the exhaust pipe by
cleaning it regularly, especially in winter and
after washing.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions. The ball coupling must be cleaned if it becomes
dirty or corroded.
X Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the following:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display.
X Before cleaning the display, make sure that it
is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and TFT/LCD
display cleaner.
X Dry the display surface using a dry microfibre
cloth. Care
301Maintenance and care Z

Vehicle tool kit
General notes The vehicle tool kit can be found in the stowage
well under the boot floor (Y page 277).
Apart from some country-specific variants, vehi-
cles are not equipped with tyre-changing tools.
Some tools for changing a wheel are specific to the vehicle. For more information on which tools
are required to perform a wheel change on your vehicle, consult a qualified specialist workshop.
Necessary tyre-changing tools can include, for
example:
R Jack
R Wheel chock
R Wheel wrench
i The jack weighs approximately 2.1 kg.
The maximum load bearing capacity of the
jack can be found on the adhesive label on the jack.
The jack is maintenance-free. If there is a
malfunction, please contact a qualified spe-
cialist workshop.
Vehicles with a TIREFIT kit :
Centring pin
; Jack
= One pair of gloves
? Straps for emergency release of the Cabrio-
let soft top
A Tyre sealant filler bottle
B Tyre inflation compressor
C Towing eye
D Folding wheel chock
E Wheel wrench
X Open the boot lid.
X Lift the boot floor upwards (Y page 277).i
Example: equipment and country-specific
variations possible.
i Depending on the power class (LK), the tyre
inflation compressor has the following
weight:
R LK1 – 12 V/10 A, 120 W: 0.8 kg
R LK2 – 12 V/15 A, 180 W:1.2 kg
The tyre inflation compressor is maintenance-
free. If there is a malfunction, please contact a qualified specialist workshop.
Vehicles with a "Minispare" emergency
spare wheel :
"Minispare" emergency spare wheel
; Vehicle tool kit tray
= Stowage tray
X Open the boot lid.
X Lift the boot floor upwards (Y page 277).
The vehicle tool kit contains: R Straps for emergency release of the Cabriolet
soft top
R Folding wheel chock
R Fuse allocation chart
R Jack
R Centring pin
R One pair of gloves
R Wheel wrench
R Towing eye
i Example: equipment and country-specific
variations possible. Where will I find...?
305Breakdown assistance

Using the TIREFIT kit
X
Do not remove any foreign objects which have
penetrated the tyre, e.g. screws or nails.
X Remove the tyre sealant bottle, the accom-
panying TIREFIT sticker and the tyre inflation
compressor from the stowage space under
the boot floor (Y page 305).
X Affix part :of the TIREFIT sticker to the
instrument cluster within the driver's field of
vision.
X Affix part ;of the TIREFIT sticker near the
valve on the wheel with the defective tyre. X
Pull plug ?with the cable and hose Aout of
the tyre inflation compressor housing.
X Screw hose Aonto flange Bof tyre sealant
bottle :.
X Place tyre sealant bottle :head downwards
into recess ;of the tyre inflation compres-
sor. X
Remove the cap from valve Con the faulty
tyre.
X Screw filler hose Donto valve C.
X Insert plug ?into a 12 V socket (Y page 280)
in your vehicle.
X Turn the key to position 1in the ignition lock
(Y page 139).
X Press on and off switch =on the tyre inflation
compressor to I.
The tyre inflation compressor is switched on.
The tyre is inflated.
First, tyre sealant is pumped into the tyre. The pressure may briefly rise to approximately
500 kPa (5 bar/73 psi).
Do not switch off the tyre inflation com-
pressor during this phase.
X Let the tyre inflation compressor run for a
maximum of five minutes. The tyre should
then have attained a pressure of at least
180 kPa (1.8 bar/26 psi).
If a pressure of 180 kPa (1.8 bar/26 psi) has
been attained after five minutes, see "Tyre pres-
sure reached" (Y page 309).
If a tyre pressure of 180 kPa (1.8 bar/26 psi) has not been attained after five minutes, see "Tyre
pressure not reached" (Y page 309).
If tyre sealant leaks out, make sure you clean the
affected area as quickly as possible. It is pref-
erable to use clear water.
If you get tyre sealant on your clothing, have it
cleaned as soon as possible with perchloroethy- lene. 308
Flat tyreBreakdown assistance

Tyre pressure not reached
If a pressure of 180 kPa (1.8 bar/26 psi) has not
been attained after five minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of the
faulty tyre.
Please note that tyre sealant may leak out
when unscrewing the filler hose.
X Very slowly drive forwards or reverse approx-
imately 10 m.
X Pump up the tyre again.
After a maximum of five minutes the tyre
pressure must be at least 180 kPa (1.8 bar/
26 psi). G
WARNING
If the required tyre pressure is not reached
after the specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance. Damaged tyres and a tyre pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tyre pressure reached G
WARNING
A tyre temporarily sealed with tyre sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tyre that
has been repaired using tyre sealant.
The maximum speed for a tyre sealed with tyre
sealant is 80 km/h. The upper part of the
TIREFIT sticker must be affixed to the instru-
ment cluster where it will be easily seen by the
driver.
! After use, excess tyre sealant may run out of
the filler hose. This could cause stains.
Therefore, place the tyre sealant bottle with
filler hose in the plastic bag which is con-
tained the TIREFIT kit. H
Environmental note
Have the used tyre sealant bottle disposed of professionally, e.g. at a qualified specialist
workshop.
If a tyre pressure of 180 kPa (1.8 bar/26 psi) has been attained after five minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of the
faulty tyre.
X Stow the tyre sealant bottle, the tyre inflation
compressor and the warning triangle.
X Pull away immediately.
X Stop after driving for approximately ten
minutes and check the tyre pressure with the
tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Benz Service24h telephone
number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 ba r/19 psi). See the tyre pres-
sure table on the fuel filler flap for values.
X To increase the tyre pressure: switch on
the tyre inflation compressor. Flat tyre
309Breakdown assistance Z

X
Slide cover :of positive terminal ;in the direction of the arrow.
X Connect positive terminal ;on your vehicle to positive terminal =of donor battery Busing the
jump lead, always beginning with positive terminal ;on your own vehicle first.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using the jump
lead, connecting the jump lead to donor battery Bfirst.
X Start the engine.
X Before disconnecting the jump leads, let the engines run for several minutes.
X First, remove the jump leads from earth point Aand negative terminal ?, then from positive
clamp ;and positive terminal =. Begin each time at the contacts on your own vehicle first.
X Close cover :of positive clamp ;after removing the jump leads.
X Have the battery checked at a qualified specialist workshop.
Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing away and tow-starting
Important safety notes
G
WARNING
Safety relevant functions are restricted or no
longer available if:
R the engine is not running
R the brake system or power steering is mal-
functioning
R there is a malfunction in the voltage supply
or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of an
accident.
In such cases use a rigid towing bar. Before
being towed away or tow started, make sure
the steering moves freely. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident. When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 336).
! When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD function is activated, the vehicle brakes automatically
in certain situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing away
R in a car wash
! Only secure the tow cable or tow bar to the
towing eyes or, if available, to the trailer tow
hitch. You could otherwise damage the vehi-
cle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch. Towing away and tow-starting
315Breakdown assistance Z

R
Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the towing eye for recovery, this
could damage the vehicle. If in doubt, recover
the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power is
too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button. Turn the key
to position 2in the ignition lock and shift the
automatic transmission to N. Then, turn the
key back to 0and leave it in the ignition lock.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle.
Observe the legal requirements for the relevant
countries when towing and tow-starting.
It is better to have the vehicle transported than
to have it towed.
If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.
When towing away a vehicle with an automatic
transmission, the transmission must be in posi-
tion N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot shift the transmission to position Non
vehicles with automatic transmission
In the event of damage to the electrical sys-
tem
If the battery is defective, the automatic trans-
mission will be locked in position P. To shift the
automatic transmission to position N, you must
provide power to the vehicle's on-board electri- cal system in the same way as when jump-start-
ing (Y page 313). Have the vehicle transported on a transporter or
trailer.
Deactivate the automatic locking feature beforetowing the vehicle (Y page 82). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi- cle is towed away (Y page 72). Fitting/removing the towing eye
Fitting the towing eye G
WARNING
The exhaust tail pipe may be extremely hot.
There is a risk of burning when removing the
rear cover.
Do not touch the exhaust tail pipe. Use
extreme caution when removing the rear
cover. The mountings for the removable towing eyes
are located in the bumpers. They are at the rear
and at the front, under covers :.
X Remove the towing eye from the vehicle tool
kit (Y page 305).
X Press the mark on cover :inwards in the
direction of the arrow. 316
Towing away and tow-startingBreakdown assistance

X
Remove cover :from the opening.
X Screw in the towing eye clockwise as far as it
will go and tighten it.
Vehicles with a trailer tow hitch do not have a
bracket at the back for the screw-in towing eye.
Connect the towbar to the trailer tow hitch
(Y page 209).
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Position cover :on top of the bumper and
press it in at the bottom until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 315).
X Turn the key to position 2in the ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manual transmission:
depress the clutch pedal fully and engage
neutral.
or X Vehicles with automatic transmission:
shift the transmission to position N.
X Release the brake pedal.
X Release the parking brake.
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch as usual. In this case, only the turn signals for
the desired direction flash. When you reset the
combination switch, the hazard warning lamps
start flashing again. Towing the vehicle away with the rear
axle raised
! Vehicles with automatic transmission must
not be towed with the rear axle raised. The
car/trailer combination may otherwise
swerve or even overturn.
! The ignition must be switched off if you are
towing the vehicle with the rear axle raised. Intervention by ESP
®
could otherwise dam-
age the brake system.
X Switch on the hazard warning lamps
(Y page 116).
X Move the front wheels to the straight-ahead
position.
X Turn the key in the ignition lock to position 0
and remove the key from the ignition lock.
X When leaving the vehicle, take the key with
you.
When towing your vehicle away with the rear
axle raised, it is important that you observe the
safety instructions (Y page 315). Transporting the vehicle
Vehicles with automatic transmission !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eyes or trailer tow hitch can be used to pull the vehicle onto a trailer or transporter if
you wish to transport it. Towing away and tow-starting
317Breakdown assistance Z