
Display messages
Possible causes/consequences and
M
MSolutions Lane
Lane
Keeping
Keeping Assist
Assist
currently unavaila‐
currently unavaila‐
ble ble See
SeeOwner's
Owner's Man‐
Man‐
ual
ual orActive LaneActive Lane
Keeping Assist cur‐
Keeping Assist cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual Lane Keeping Assist or Active Lane Keeping Assist is deactivated and
temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
R there have been no lane markings for an extended period
R the lane markings are worn, dark or covered, e.g. by dirt or snow
Once the causes listed above no longer apply, the display message
goes out.
Lane Keeping Assist or Active Lane Keeping Assist is operational
again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 157).
X Clean the windscreen. Lane Lane
Keeping
Keeping Assist
Assist
inoperative
inoperativeorActive Active
Lane
Lane Keeping
Keeping Assist
Assist
inoperative
inoperative Lane Keeping Assist or Active Lane Keeping Assist is faulty.
X Consult a qualified specialist workshop. Blind Spot Assist
Blind Spot Assist
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual orActive BlindActive Blind
Spot Assist cur‐
Spot Assist cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inoperative.
Possible causes:
R the radar sensor system is outside the operating temperature range
R the radar sensor system is temporarily inoperative, e.g. due to elec-
tromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
The yellow 9indicator lamps also light up in the exterior mirrors.
Once the causes listed above no longer apply, the display message
goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 157).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not available when not available when
towing a trailer towing a trailer
See Owner's Manual See Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while tow-
ing a trailer.
You have established the electrical connection between the trailer and
your vehicle.
X Press aon the steering wheel to confirm the display message. 242
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions j
Check Check
trailer
trailer hitch
hitch
lock
lock The trailer tow hitch is not correctly engaged.
A warning tone also sounds.
G WARNING
If the ball coupling is not engaged, the trailer may come loose. There
is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Apply the parking brake.
X Engage the trailer coupling's ball coupling in the end position
(Y page 210). &
inoperative inoperative
Battery
Battery
Low
Low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 132).
X Drive for a considerable distance.
The battery charges. The auxiliary heating is operational again as
soon as the on-board electrical system voltage is sufficient. &
inoperative Refuel inoperative Refuel
vehicle vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot be
switched on (Y page 132).
X Refuel at the nearest filling station. &
inoperative inoperative
See
SeeOwn‐
Own‐
er's Man.
er's Man. The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heating,
waiting several minutes between each attempt (Y page 132).
X If the auxiliary heating does not switch on, consult a qualified spe-
cialist workshop. Telephone Telephone
No
Noservice
service Your vehicle is outside the network provider's transmitter/receiver
range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Display
messages
251On-board computer and displays Z

Safety
Seat belts Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ü
N
Only for certain countries: the red seat belt warning lamp lights up for 6 seconds
after the engine starts.
The seat belt warning lamp reminds the driver and front passenger to fasten their
seat belts.
X Fasten your seat belt (Y page 40).ü
N
Only for certain countries: the red seat belt warning lamp lights up after the
engine starts. In addition, a warning tone sounds for up to 6 seconds.
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 40).
The warning lamp goes out and the warning tone ceases. ü
N
The red seat belt warning lamp lights up after the engine starts, as soon as the
driver's or the front-passenger door is closed.
The driver or passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 40).
The warning lamp goes out.
There are objects on the front-passenger seat.
X Remove the objects from the front-passenger seat and stow them in a secure
place.
The warning lamp goes out. ü
N
The red seat belt warning lamp flashes and an intermittent audible warning
sounds.
The driver or passenger has not fastened their seat belt. At the same time, you are
driving faster than 25 km/h or have briefly driven faster than 25 km/h.
X Fasten your seat belt (Y page 40).
The warning lamp goes out and the intermittent warning tone ceases.
There are objects on the front-passenger seat. At the same time, you are driving
faster than 25 km/h or have briefly driven faster than 25 km/h.
X Remove the objects from the front-passenger seat and stow them in a secure
place.
The warning lamp goes out and the intermittent warning tone ceases. 254
Warning and indicator lamps in the instrument clusterOn-board computer and displays

X
Select a favourite.
X Add a favourite at the desired position.
If a favourite has already been added at this
position, it will be overwritten.
Adding your own favourite
X Select Vehicle VehicleQ Climate control Climate control.
X Press and hold the òbutton until the
favourites are displayed.
X Add a favourite at the desired position.
If a favourite has already been added at this
position, it will be overwritten. Navigation mode
Important safety notes G
WARNING
Operating the integrated information systems and communications equipment in the vehicle
while driving will distract you from traffic con-
ditions. You could then lose control of the
vehicle. There is a risk of an accident.
Only operate these devices if road traffic con-
ditions permit. If you are unsure about the
surrounding conditions, pull over to a safe
location and make entries only while the vehi-
cle is stationary.
You must observe the legal requirements for the country in which you are currently driving whenoperating the navigation system.
General notes Correct functioning of the navigation system
depends, amongst other things, on GPS recep-
tion. In certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunnels or
multi-storey car parks.
Audio 20 is equipped with Garmin ®
MAP PILOT
(see the manufacturer's operating instructions).
The Garmin ®
MAP PILOT operating instructions
are stored on the SD memory card as a PDF file. The SD card box contains a quick guide.
The following descriptions apply to navigation
with COMAND Online. Further information can
be found in the Digital Owner's Manual. Selecting a route type and route options Multimedia system:
X Select Navi
Navi QNavigationNavigation.
The map displays the current vehicle position.
X Slide 6the controller.
X Select Options OptionsQ Route settings
Route settings .
Notes for route types:
R Eco route
Eco route
R Dynamic route
Dynamic route
Traffic reports on the route for the route guid-
ance are taken into account.
R Dynamic route only after request Dynamic route only after request
You can decide whether or not current traffic
reports should be taken into account for route
calculation.
R Calculate alternative routes
Calculate alternative routes
Different routes are being calculated. In order
to do so, instead of Start
Start, select the menu
item Continue Continue .
Notes for route options:
R Use toll roads
Use toll roads
The route calculation includes roads which
require you to pay a usage fee (toll).
R Use vignette roads
Use vignette roads (not available in all
countries)
The route calculation includes roads which
require you to pay a time-based fee (vignette). A vignette allows temporary use of the route
network, e. g. 10 days or 1 year.
Entering an address Multimedia system:
X Select Navi NaviQNavigationNavigation.
The map displays the current vehicle position.
X Slide 6the controller.
X Select Destination
DestinationQ Address entry
Address entry.
Enter an address, e.g. as follows:
R town or postcode, street, house number
R country, town or postcode
R town or postcode, centre
R street, town or postcode, junction
X Select Town
Town.
The town in which the vehicle is currently
located (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out. Operating system
265Multimedia system Z

X
Enter the town.
The Gsymbol: the location is contained on
the digital map multiple times.
X To switch to the list: slide5the control-
ler.
X Select the location.
If available, the postcode is shown. If there
are different postcodes available for the loca- tion, the corresponding digits are displayed
with an X
X.
X Enter the street and house number.
The address is in the menu.
Further options for destination entry:
R search for a keyword
The keyword search finds destinations using
fragments of words.
R select the last destination
R select a contact
R select a POI
You can search for a POI by location, name or
telephone number.
R select destination on the map
R enter intermediate destination
You can map the route to the destination
yourself with up to four intermediate destina- tions.
R select travel guide destination (only available
for selected European countries)
R select destinations from Mercedes-Benz
Apps
R select geo-coordinates
Calculating the route Prerequisite: the address has been entered and
is in the menu.
X Select Start StartorContinue
Continue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish to end the current route guidance.
X Select Yes
Yes orSet as intermediate des‐ Set as intermediate des‐
tination
tination.
Yes Yes cancels the current route guidance and
starts route calculation to the new destina-
tion.
Set as intermediate destination
Set as intermediate destination adds
the new destination in addition to the existing destination and opens the intermediate des-
tinations list. Connecting the mobile phone
Requirements For telephony via the Bluetooth
®
interface, you
require a Bluetooth ®
-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
Multimedia system:
X Select Vehicle VehicleQSystem set‐ System set‐
tings
tingsQ Activate Bluetooth
Activate Bluetooth .
X Activate Bluetooth ®
O.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (P hone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth ®
profiles, the follow-
ing information will be transmitted after you
connect:
R Phone book
R Call lists
R Text messages and e-mails
i Further information on suitable mobile
phones can be obtained on the Internet at:
http://www.mercedes-benz.com/
connect
Searching for and authorising a mobile
phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorise (con-
nect) it. Depending on the mobile phone, author- isation takes place by means of Secure Simple
Pairing or by entering a passkey. The multimedia
system automatically makes the procedure that is relevant for your mobile phone available. The
mobile phone is always connected automati- 266
Operating systemMultimedia system

R
access to the phone book of the mobile phone
(if supported by the mobile phone)
(Y page 269)
R charging a mobile phone via the USB connec-
tion (Y page 270)
i The module is not available in all vehicles,
depending on the equipment.
Installing the module Mounting the module in the stowage compart-
ment of the centre console
X Slide module ;into bracket :until it audi-
bly engages.
Connecting the module using a USB
cable (COMAND Online) Mounting the module in the stowage compart-
ment of the centre console
X Insert USB cable :into the module.
X Slide the module into the bracket until it audi-
bly engages.
X Connect the USB cable to the USB port. Activating and connecting the module
Multimedia system:
X Select Tel/ Tel/® .
X Module: install (Y page 268).
X Press and hold button ;.
X As soon as indicator lamp :starts flashing
yellow, release the button.
The indicator lamp continues to flash yellow.
Multimedia system: X Select Connect device Connect device QConnect MBConnect MB
SAP module
SAP module QStart searchStart search .
The module is searched for and connected.
X To authorise a mobile phone: selectStart
Start
search
search and follow the instructions of the mul-
timedia system. Further information on
authorising and connecting mobile phones
(Y page 266).
SIM card mode Inserting a SIM card
X
With the contact surface facing down, insert
SIM card :into the SIM card slot until it
engages.
After a SIM card is inserted in the module, a
Bluetooth ®
connection with another mobile 268
Operating systemMultimedia system

Connecting USB devices
There are two USB ports in the stowage space
under the armrest.
X Connect the USB device to the USB port.
X Select the media source (Y page 270). Operating system
271Multimedia system Z

Stowage areas
Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid is open when the engine is running, espe-
cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the boot lid. Never drive with the boot lid
open. G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load:
R never exceed the maximum permissible gross
vehicle weight or the permissible axle loads
for the vehicle (including occupants).
R the boot is the preferred place to store
objects.
R position heavy loads as far forwards as pos-
sible and as low down in the boot as possible. R
the load must not protrude above the upper
edge of the seat backrests.
R always place the load against the rear or front
seat backrests. Make sure that the seat
backrests are securely locked into place.
R always place the load behind unoccupied
seats if possible.
R use the lashing eyelets and the luggage nets
to transport loads and luggage.
R only use lashing eyelets and fastening com-
ponents that are suitable for the weight and
size of the load.
R secure the load with sufficiently strong and
wear-resistant lashing material. Pad sharp
edges for protection.
i Load restraints are available at any qualified
specialist workshop, e.g. a Mercedes-Benz
Service Centre. Stowage compartments
Important safety notes G
WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk of injury, particularly in the event of sudden
braking or a sudden change in direction.
R Always stow objects so that they cannot be
thrown around in such situations.
R Always make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
R Close the lockable stowage spaces before
starting a journey.
R Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the boot.
Observe the loading guidelines (Y page 272).272
Stowage areasStowing and features