Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 25). SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the transmission out of park position P
R start the vehicle's drive system.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile
phone or another SmartKey.
R with metallic objects, e.g. coins or metal
foil.
R inside metallic objects, e.g. a metal case.
Vehicles with KEYLESS-GO start function: do not keep the SmartKey in the cargo com-
partment. Otherwise, the SmartKey may not
be detected, e.g. when starting the drive sys- tem using the Start/Stop button. SmartKey functions
:
& To lock the vehicle
; % To unlock the vehicle
If you do not open the vehicle within approx-
imately 40 seconds of unlocking, the vehicle
will lock again.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again.
R protection against theft is reactivated.
X To lock centrally: press button:.72
SmartKeyOpening and closing
R
in transmission position N
R during and after ESP stability control
If you do not make an additional effort to
apply the brake yourself, the braking effect
may not be sufficient. If necessary, counter-
act the reduced regenerative braking effect
by applying the brake yourself.
Before commencing your journey, ensure that the charging cable required for charging the
high-voltage battery is in the vehicle. Key positions
SmartKey g
To remove the SmartKey
(shift the transmission to position P)
1 Power supply for some consumers, such
as the windshield wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the engine
i The SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart- Key for the vehicle. The ignition is not
switched on. The drive system cannot be
started.
Start/Stop button General notes
Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS- GO function and a detachable Start/Stop but-
ton. A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example,
when starting the drive system.
When you insert the Start/Stop button into
the ignition lock, the system needs approx-
imately two seconds recognition time. You
can then use the Start/Stop button.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the drive system starts
immediately.
To start the vehicle without actively using the SmartKey:
R the Start/Stop button must be inserted in
the ignition lock.
R the SmartKey must be in the vehicle.
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 73).
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile
phone or another SmartKey.
R with metallic objects, e.g. coins or metal
foil.
R inside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-
GO.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
R you will not be able to switch on the ignition
with the Start/Stop button.
R you will not be able to start the drive system
with the Start/Stop button until the vehicle is unlocked again.
If you lock the vehicle centrally using the but-
ton on the front door (Y page 80), you can
continue to start the drive system with the
Start/Stop button. Driving
131Driving and parking Z
X
To switch on: press button:.
The green Indicator lamp lights up.
X To switch off: press button:.
The indicator lamp goes out.
RANGE PLUS switches off automatically if: R the charging cable is disconnected or
R the charging process is complete
Information on charging with RANGE PLUS
(Y page 196).
Notes on battery care Avoid storing or transporting the vehicle in
high temperatures over a long period (e.g.
container transport).
If you park the vehicle and leave it stationary
for longer periods, connect it to a power sup-
ply.
Temperatures below Ò13‡(Ò25 †) and over
104 ‡ (40 †), which affect the vehicle for a
period of more than seven days, can cause
irreversible damage.
Conditions of use Observe the following notes:
R information on exceptions and limitations
in warranty documentation and in the rela-
ted Maintenance Booklet
R maintenance notes for the high-voltage
battery in the Maintenance Booklet Handling the charging cable and charg-
ing cable controls Do not leave the charging cable controls
(Y page 146) hanging loose from an electrical
outlet. Otherwise, this could result in a poor
contact with the electrical outlet and mal-
functions when charging the vehicle.
To ensure that the brackets within the charg- ing cable controls are not subjected to incor-
rect loads, observe the following:
R Never lift or carry the controls by the charg-
ing cable connector or the mains plug.
R To transport the charging cable, the coiled
part can be:
- wrapped around the controls or
- secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector Pay attention to the "Important safety notes"
(Y page 140).
During the charging process, the charging
cable and charging cable connector may heat
up.
The charging cable and charging cable con-
nector will only heat up within the permissible
limiting values, provided that:
R the power supply and the charging cable
are not damaged
R the instructions for handling the charging
cable and controls on the charging cable
are observed
Should the permissible heating temperature
limits be exceeded, have the mains power
supply checked.
Protection device against overvoltage !
Voltage surges in the mains supply can
damage the vehicle. The vehicle is there-
fore equipped with a device which protects
it from voltage surges in the mains supply.
This device may be triggered during severe
thunderstorms, for example, and may lead
to the building's fuse being tripped and an High-voltage battery
145Driving and parking Z
wiping noises caused by residue on the wind-
shield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each coun-
try.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about
the correct distance is available from the
equipment manufacturer. Move the power washer nozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints, etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the paintwork !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop.
X Remove dirt immediately, where possible,
while avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recom-
mended and approved by Mercedes-Benz. Care
273Maintenance and care Z
X
Clean sensors :of the driving systems
with water, car shampoo and a soft cloth.
Cleaning the rear view camera !
Do not clean the camera lens and the area
around the rear view camera with a power
washer. X
Use clear water and a soft cloth to clean
camera lens :. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality look of the surfaces. 276
CareMaintenance and care
X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use microfiber cloths to clean gen-
uine leather, artificial leather or DINAMICA covers. If used often, these can damage the
cover.
Note that regular care is essential to ensure
that the appearance and comfort of the cov-
ers is retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali- fied specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R differences in the texture
R marks caused by growth and injury
R slight nuances of color
These are characteristics of leather and not
material defects.
Seat covers of other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1% detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec- tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R clean DINAMICA covers with a damp
cloth. Make sure that you wipe entire Care
277Maintenance and care Z
If a pressure of 200 kPa (2.0 bar/29 psi) has
not been attained after ten minutes, see "Tire
pressure not reached" (Y page 284).
If tire sealant leaks out, allow it to dry. It can
then be removed like a layer of film.
If your clothes are soiled with tire sealant,
have them cleaned with perchloroethylene at a dry cleaner as soon as possible.
Tire pressure not reached If a tire pressure of 200 kPa (2.0 bar/29 psi)
has not been achieved after ten minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Very slowly drive forwards or reverse
approximately 30 ft (10 m).
X Pump up the tire again.
After a maximum of ten minutes, the tire
pressure must be at least 200 kPa (2.0 bar/
29 psi). G
WARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire in this instance. Damaged tires and a tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tire pressure reached G
WARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tire that
has been repaired using tire sealant. The maximum speed for a tire sealed with tire
sealant is 50 mph (80 km/h). The upper part of the TIREFIT sticker must be affixed to the
instrument cluster in the driver's field of
vision.
! Residue from the tire sealant may come
out of the filler hose after use. This could
cause stains.
Therefore, place the filler hose in the plastic bag which contained the TIREFIT kit. H
Environmental note
Have the used tire sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
If a tire pressure of 200 kPa (2.0 bar/29 psi)
has been achieved after ten minutes:
X Switch off the tire inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tire.
X Stow the tire sealant bottle and the tire
inflation compressor.
X Pull away immediately.
X Stop after driving for approximately ten
minutes and check the tire pressure with
the tire inflation compressor.
The tire pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In cases such as the one mentioned
above, contact an authorized Mercedes-
Benz Center. Or call 1-800-FOR-MERCedes
(in the USA) or 1-800-387-0100 (in Can-
ada). 284
Flat tireRoadside Assistance
Curb weight
The weight of a vehicle with standard equip-
ment including the maximum capacity of fuel, oil and coolant. It also includes the air-condi-
tioning system and optional equipment if
these are installed in the vehicle, but does not include passengers or luggage.
Maximum load rating
The maximum load rating is the maximum
permissible weight in kilograms or lbs for
which a tire is approved.
Maximum permissible tire pressure
Maximum permissible tire pressure for one
tire.
Maximum load on one tire
Maximum load on one tire. This is calculated
by dividing the maximum axle load of one axle by two.
PSI (pounds per square inch)
A standard unit of measure for tire pressure.
Aspect ratio
Relationship between tire height and tire
width in percent.
Tire pressure
This is pressure inside the tire applying an
outward force to each square inch of the tire's
surface. The tire pressure is specified in
pounds per square inch (psi), in kilopascal
(kPa) or in bar. The tire pressure should only
be corrected when the tires are cold.
Cold tire pressure
The tires are cold:
R if the vehicle has been parked without
direct sunlight on the tires for at least three
hours and
R if the vehicle has not been driven further
than 1 mile (1.6 km) Tread
The part of the tire that comes into contact
with the road.
Bead
The tire bead ensures that the tire sits
securely on the wheel. There are several steel
wires in the bead to prevent the tire from
coming loose from the wheel rim.
Sidewall
The part of the tire between the tread and the bead.
Weight of optional extras
The combined weight of those optional extras
that weigh more than the replaced standard
parts and more than 2.3 kg (5 lbs). These
optional extras, such as high-performance
brakes, level control, a roof rack or a high-
performance battery, are not included in the
curb weight and the weight of the accesso-
ries.
TIN (Tire Identification Number)
This is a unique identifier which can be used
by a tire manufacturer to identify tires, for
example for a product recall, and thus identify the purchasers. The TIN is made up of the
manufacturer's identity code, tire size, tire
type code and the manufacturing date.
Load bearing index
The load bearing index (also load index) is a
code that contains the maximum load bearing
capacity of a tire.
Traction
Traction is the result of friction between the
tires and the road surface.
Treadwear indicators
Narrow bars (tread wear bars) that are dis-
tributed over the tire tread. If the tire tread is level with the bars, the wear limit of áin
(1.6 mm) has been reached. 320
All about wheels and tiresWheels and tires