2015 Lexus IS300h Owner's Manual

5138-1. Essential information
8
When trouble arises
IS300h_EE(OM53D56E)
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort required to
slow the vehicle.
Shift the shift lever to N.
XIf the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
XIf the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle speed as
much as possible.
To stop the hybrid system, press and
hold the power switch for 2 consec-
utive seconds or more, or press it
briefly 3 times or more in succes-
sion.
Stop the vehicle in a safe place by the road.
If your vehicle has to be stopped in an emergency
Only in an emergency, such as if it becomes impossible to stop the vehicle in
the normal way, stop the vehicle using the following procedure:
1
2
3
4
3
Press and hold for 2 seconds or more
or press briefly 3 times or more
4
CAUTION
■If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel heavier to
turn. Decelerate as much as possible before turning off the hybrid system.
5

514
IS300h_EE(OM53D56E)8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact any
authorized Lexus dealer or repairer, or another duly qualified and equipped pro-
fessional or commercial towing service before towing.
●A warning message for the hybrid system is shown on the multi-information
display and the vehicle does not move.
●The vehicle makes an abnormal sound.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle towed by any
authorized Lexus dealer or repairer,
or another duly qualified and equipped
professional or commercial towing service, using a wheel-lift type truck or
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing

5158-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D56E)
Do not tow with a sling-type truck to
prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
XFrom the frontXFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the front
wheels.

5168-2. Steps to take in an emergency
IS300h_EE(OM53D56E)
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an emergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surfaced roads for short distances at under 5
km/h (3 mph).
A driver must be in the vehicle to steer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and brakes must be in good condition.
Using a flatbed truck
Emergency towing

5178-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D56E)
Take out the towing eyelet. (→P. 4 76 )
Remove the eyelet cover using a flat-
head screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N an d release the parking brake.
When the shift lever cannot be shifted: →P. 5 6 2
Emergency towing procedure
1
2
3
4
5
6
7

5188-2. Steps to take in an emergency
IS300h_EE(OM53D56E)
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in the trunk. ( →P. 4 76 )
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains
may become damaged, broken debris may hit people, and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering wh eel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing.
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain and related parts may be damaged,
an accident may occur due to a change in
direction of the vehicle or electricity generated
by the operation of the motor may cause a fire
to occur depending on the nature of the dam-
age or malfunction.

5198-2. Steps to take in an emergency
8
When trouble arises
IS300h_EE(OM53D56E)
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the power switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.

5208-2. Steps to take in an emergency
IS300h_EE(OM53D56E)
●Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
●Flat-looking tires or uneven tire wear
●Engine coolant temperature gauge needle continually points higher than nor-
mal.
●Changes in exhaust sound
●Excessive tire squeal when cornering
●Strange noises related to the suspension system
●Pinging or other noises related to the hybrid system
●Engine missing, stumbling or running roughly
●Appreciable loss of power
●Vehicle pulls heavily to one side when braking
●Vehicle pulls heavily to one side when driving on a level road
●Loss of brake effectiveness, spongy feeling, pedal almost touches the floor
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact any authorized Lexus dealer or repairer, or
another duly qualified and equipped professional as soon as possible.
Visible s ymp toms
Audible symptoms
Operational symptoms