2015 FORD FLEX Owners Manual

Page 433 of 571

FORD FLEX 2015 1.G Owners Manual Phone issues
Issue Possible
cause(s)Possible solution(s)
SYNC is not able
to download my
phonebook.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to review
y

Page 434 of 571

FORD FLEX 2015 1.G Owners Manual Phone issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble
connecting my
phone to SYNC.•Thisisa
phone-dependent
feature, OR
•Possible phone
malfunction.•Go to the website to re

Page 435 of 571

FORD FLEX 2015 1.G Owners Manual USB and media issues
Issue Possible
cause(s)Possible solution(s)
I am having
trouble connecting
my device.Possible device
malfunction.•Try turning off the device,
resetting the device or removing
th

Page 436 of 571

FORD FLEX 2015 1.G Owners Manual Vehicle Health Report and SYNC Services
(Traffic, Directions and Information) issues
Issue Possible
cause(s)Possible solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Yo

Page 437 of 571

FORD FLEX 2015 1.G Owners Manual Voice command issues
Issue Possible
cause(s)Possible solution(s)
SYNC does not
understand what
I am saying.•You may be
using the wrong
voice commands,
OR
•You may be
speaking too soon
or at the wr

Page 438 of 571

FORD FLEX 2015 1.G Owners Manual Voice command issues
Issue Possible
cause(s)Possible solution(s)
SYNC does not
understand or is
calling the wrong
contact when I
want to make a
call.•You may be
using the wrong
voice commands,
OR

Page 439 of 571

FORD FLEX 2015 1.G Owners Manual AppLink issues
Issue Possible
cause(s)Possible solution(s)
AppLink Mobile
Applications:
When I select
Find New Apps,
SYNC does not
find any
applications.An AppLink
capable phone is
not connected to

Page 440 of 571

FORD FLEX 2015 1.G Owners Manual AppLink issues
Issue Possible
cause(s)Possible solution(s)
My phone is
connected, my
app(s) are
running, but I still
cannot find any
apps.Sometime apps
do not properly
close and re-open
their connecti