2015 FORD FLEX Owners Manual

When you select: You can:
Modify PhonebookModify the contents of your phone book
(such as add, delete, download). Press OK to
select and scroll between:
Add Contacts: Press OK to add more contacts
from your phone book. Push the desired
contact(s) on your phone. See your phone’s
user guide on how to push contacts.
Delete Phonebook: Press OK to delete the
current phone book and call history. When
Delete Phonebook appears, press OK to
confirm. SYNC takes you back to the Phone
Settings menu.
Download Phonebook: Press OK to select and
press OK again when Confirm
Download? appears.
Auto DownloadAutomatically download your phone book
each time your phone connects to SYNC.
Press OK to select. When Auto Download
On? appears, press OK to have your
phonebook automatically downloaded each
time.
Select Off to NOT download your phonebook
every time your phone connects to SYNC.
Your phonebook, call history and text
messages can only be accessed when your
specific phone is connected to SYNC.
Note:Downloading times are phone- and
quantity-dependent.
Note:When auto download is on, any
changes, additions or deletions saved since
your last download are deleted.
ReturnExit the current menu.
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System Settings
System Settings provide access to your Bluetooth Devices and
Advanced menu features. Use the arrow buttons to scroll through the
menu options.
The Bluetooth Devices menu allows you to add, connect, delete and set a
phone as primary as well as turn your Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults, perform a master reset, install an application and view system
information.
Bluetooth Devices Menu Options
This menu allows you to add, connect, delete, set a phone as primary,
and turn Bluetooth on or off.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Bluetooth Devices appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
Add Bluetooth
Device
*SeeUsing SYNC with your phoneearlier in
this chapter for pairing instructions.
Connect Bluetooth
DeviceConnect a previously paired
Bluetooth-enabled phone.
1. Press OK to select and view a list of
previously paired phones.
2. Scroll until the desired device is chosen,
then press OK to connect the phone.
Note:Only one device can be connected at a
time. When another phone is connected, the
previous one is disconnected.
Set Primary PhoneSet a previously paired phone as your primary
phone.
Press OK to select and scroll to select the
desired phone. Press OK to confirm.
Note:SYNC attempts to connect with the
primary phone at every ignition cycle. When a
phone is selected as primary, it appears first
in the list and is marked with an asterisk (*).
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If you select: You can:
Set Bluetooth On/OffTurn the Bluetooth feature on and off.
Press OK and scroll to toggle between On and
Off. When the desired selection is chosen,
press OK.
Note:Turning Bluetooth off disconnects all
Bluetooth devices and deactivates all
Bluetooth features.
Delete DeviceDelete a paired phone.
Press OK and scroll to select the device.
Press OK to confirm.
Delete All DevicesDelete all previously paired phones (and all
information originally saved with those
phones).
Press OK to select.
ReturnExit the current menu.
*This is a speed-dependent feature.
Advanced Menu Options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Advanced appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
PromptsGet help from SYNC by using questions,
helpful hints or asking you for a specific
action. To turn these prompts on or off:
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
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If you select: You can:
LanguagesChoose between English, Espanol and
Francais. Once selected, all of SYNC’s radio
displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display. If you change the
language setting, the display indicates that
the system is updating. When complete, SYNC
takes you back to the Advanced menu.
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
Master ResetCompletely erase all information stored on
SYNC (phonebook, call history, text messages
and paired devices) and return to the factory
default settings.
Press OK to select. The display indicates
when complete and SYNC takes you back to
the Advanced menu.
Install ApplicationInstall applications you have downloaded.
Press OK and scroll to select. Press OK to
confirm.
System InfoAccess the Auto Version number as well as
the FPN number.
Press OK to select.
MAP ProfileThis is a Bluetooth component which can
further help your phone with the exchange of
text messages.
ReturnExit the current menu.
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SYNC APPLICATIONS AND SERVICES (IF EQUIPPED)
Note:In order for the following features to work, your cellular phone
must be compatible with SYNC. To check your phone’s compatibility, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•SYNC Services (if equipped, United States only): Provides access to
traffic, directions and information such as travel, horoscopes, stock
prices and more.
•911 Assist: Can alert 911 in the event of an emergency.
•Vehicle Health Report (if equipped, United States only): Provides a
diagnostic and maintenance report card of your vehicle.
911 Assist®
WARNING:Unless the 911 Assist setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
WARNING:Do not wait for 911 Assist to make an emergency
call if you can do it yourself. Dial emergency services
immediately to avoid delayed response time which could increase the
risk of serious injury or death after a crash. If you do not hear 911
Assist within five seconds of the crash, the system or phone may be
damaged or non-functional.
WARNING:Always place your phone in a secure location in the
vehicle so it does not become a projectile or get damaged in a
crash. Failure to do so may cause serious injury to someone or damage
the phone which could prevent 911 Assist from working properly.
Note:SYNC 911 Assist feature must be set on prior to the incident.
Note:Before setting this feature on, ensure that you read the 911 Assist
privacy notice later in this section for important information.
Note:If 911 Assist is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
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Note:Every phone operates differently. While SYNC 911 Assist works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag (excludes knee airbags and rear inflatable
safety belts [if equipped]) or activates the fuel pump shut-off, your SYNC
equipped vehicle may be able to contact emergency services by dialing
911 through a paired and connected Bluetooth-enabled phone. For more
information about 911 Assist, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or www.syncmaroute.ca.
•For information on airbag deployment, see theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, see theRoadside
Emergencieschapter.
Setting 911 Assist On
Perform the following:
1. Press the phone button to enter the Phone Menu.
2. Scroll until 911 Assist is selected.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display. Set
On or Set Off appears in the display as confirmation.
Off selections include: Off with reminder and Off without reminder. Off
with reminder provides a display and voice reminder at phone
connection at vehicle start. Off without reminder provides a display
reminder only without a voice reminder at phone connection.
To make sure that 911 Assist works properly:
•SYNC must be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC 911 Assist feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency
number.
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In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist); however, if 911 Assist is triggered,
SYNC tries to contact emergency services. If a connected phone is
damaged or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNC attempting to dial
911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a pre-recorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
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Vehicle Health Report
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (such as brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report privacy notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of a diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer.
You can run a report (after the vehicle has been running a minimum of
60 seconds) by pressing the voice button and saying “Vehicle health
report”, or pressing the phone button.
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