2015 FORD FLEX Owners Manual

The software from Gracenote (the “Gracenote Software”) enables this
device to do disc and music file identification and obtain music-related
information, including name, artist, track, and title information
(“Gracenote Data”) from online servers (“Gracenote Servers”), and to
perform other functions. You may use Gracenote Data only by means of
the intended End User functions of this device
This device may contain content belonging to Gracenote’s providers. If
so, all of the restrictions set forth herein with respect to Gracenote Data
shall also apply to such content and such content providers shall be
entitled to all of the benefits and protections set forth herein that are
available to Gracenote.
You agree that you will use the content from Gracenote (“Gracenote
Content”), Gracenote Data, the Gracenote Software, and Gracenote
Servers for your own personal, non-commercial use only. You agree not
to assign, copy, transfer or transmit the Gracenote Content, Gracenote
Software or any Gracenote Data (except in a Tag associated with a music
file) to any third party. YOU AGREE NOT TO USE OR EXPLOIT
GRACENOTE CONTENT, GRACENOTE DATA, THE GRACENOTE
SOFTWARE, OR GRACENOTE SERVERS, EXCEPT AS EXPRESSLY
PERMITTED HEREIN.
You agree that your non-exclusive licenses to use the Gracenote Content,
Gracenote Data, the Gracenote Software, and Gracenote Servers will
terminate if you violate these restrictions. If your licenses terminate, you
agree to cease any and all use of the Gracenote Content, Gracenote
Data, the Gracenote Software, and Gracenote Servers. Gracenote,
respectively, reserve all rights in Gracenote Data, the Gracenote
Software, and the Gracenote Servers and Gracenote Content, including
all ownership rights. Under no circumstances will either Gracenote
become liable for any payment to you for any information that you
provide, including any copyrighted material or music file information. You
agree that Gracenote may enforce its respective rights, collectively or
separately, under this agreement against you, directly in each company’s
own name.
Gracenote uses a unique identifier to track queries for statistical
purposes. The purpose of a randomly assigned numeric identifier is to
allow Gracenote to count queries without knowing anything about who
you are. For more information, see the web page at www.gracenote.com
for the Gracenote Privacy Policy
THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND
THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.” NEITHER
GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES,
544Appendices
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY
GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE
CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE
THE RIGHT TO DELETE DATA AND/OR CONTENT FROM THE
COMPANIES’ RESPECTIVE SERVERS OR, IN THE CASE OF
GRACENOTE, CHANGE DATA CATEGORIES FOR ANY CAUSE THAT
GRACENOTE DEEMS SUFFICIENT. NO WARRANTY IS MADE THAT
EITHER GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR
GRACENOTE SERVERS ARE ERROR-FREE OR THAT THE
FUNCTIONING OF THE GRACENOTE SOFTWARE OR GRACENOTE
SERVERS WILL BE UNINTERRUPTED. GRACENOTE IS NOT OBLIGATED
TO PROVIDE YOU WITH ANY ENHANCED OR ADDITIONAL DATA TYPES
THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS
FREE TO DISCONTINUE ITS ONLINE SERVICES AT ANY TIME.
GRACENOTE DISCLAIM ALL WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,
AND NON-INFRINGEMENT. NEITHER GRACENOTE WARRANTS THE
RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE
GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER. IN NO CASE
WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST
REVENUES FOR ANY REASON WHATSOEVER.
Gracenote 2007
Vehicle with SYNC only
FCC ID: KMHSG1G1 IC: 1422A-SG1G1
Vehicle with SYNC and MyFord Touch or MyLincoln Touch
FCC ID: KMHSYNCG2 IC: 1422A-SYNCG2
This device complies with Part 15 of the FCC Rules and with RSS-210 of
Industry Canada. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may
cause undesired operation.
WARNING:Changes or modifications not expressively approved
by the party responsible for compliance could void the user’s
authority to operate the equipment. The term “IC:” before the radio
certification number only signifies that Industry Canada technical
specifications were met.
The antenna used for this transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
Appendices545
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

GENERAL MAINTENANCE INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenance schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may help to increase the value of your vehicle when you sell or trade it.
Keep all receipts for completed maintenance with your vehicle.
We have established regular maintenance intervals for your vehicle based
upon rigorous testing. It is important that you have your vehicle serviced
at the proper times. These intervals serve two purposes; one is to
maintain the reliability of your vehicle and the second is to keep your
cost of owning your vehicle down.
It is your responsibility to have all scheduled maintenance performed and
to make sure that the materials used meet the specifications identified in
theCapacities and Specificationschapter of this owner’s manual.
Failure to perform scheduled maintenance invalidates warranty coverage
on parts affected by the lack of maintenance.
Why Maintain Your Vehicle at Your Dealership?
Factory-Trained Technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and Motorcraft® Replacement Parts
Dealerships stock Ford, Motorcraft and Ford-authorized branded
re-manufactured replacement parts. These parts meet or exceed our
specifications. Parts installed at your dealership carry a nationwide
24-month or unlimited miles (kilometers) parts and labor limited warranty.
If you do not use Ford authorized parts they may not meet our specifications
and depending on the part, it could affect emissions compliance.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient and they offer one stop shopping.
They can perform any services that are required on your vehicle, from
general maintenance to collision repairs.
Note:Not all dealers have extended hours or body shops. Please contact
your dealer for details.
546Scheduled Maintenance
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

Protecting Your Investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To maintain the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is equipped with the Intelligent Oil-Life Monitor (IOLM)
system which displays a message in the information display at the proper
oil change service interval; this interval may be up to one year or
10000 miles (16000 kilometers). When ENGINE OIL CHANGE DUE or
OIL CHANGE REQUIRED appears in the information display, it is time
for an oil change; the oil change must be done within two weeks or
500 miles (800 kilometers) of the ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED message appearing. The Intelligent Oil-Life Monitor
must be reset after each oil change; see theInformation Displays
chapter.
If your information display is prematurely reset or becomes inoperative,
you should perform the oil change interval at six months or 5000 miles
(8000 kilometers) from your last oil change. Never exceed one year or
10000 miles (16000 kilometers) between oil change intervals.
Your vehicle is very sophisticated and built with multiple, complex,
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That is why it is
important to rely upon your dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of only genuine Ford, Motorcraft or
Ford-authorized remanufactured replacement parts because they are
engineered for your vehicle.
Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
the owner manual and in the Ford Workshop Manual. Additional
chemicals or additives not approved by Ford Motor Company are not
recommended as part of normal maintenance. Please consult your
warranty information.
Scheduled Maintenance547
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag, safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as
necessary.
548Scheduled Maintenance
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point inspection
Accessory drive belt(s) Hazard warning system operation
Battery performance Horn operation
Engine air filter Radiator, cooler, heater and A/C hoses
Exhaust system Suspension components for leaks or
damage
Exterior lamps operation Steering and linkage
Fluid levels
*; fill if necessary Tires (including spare) for wear and
proper pressure**
For oil and fluid leaks Windshield for cracks, chips or pits
Half-shaft dust boots Washer spray and wiper operation
*Brake, coolant recovery reservoir, automatic transmission (with an
underhood dipstick) and window washer.
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It is a comprehensive way to perform a
thorough inspection of your vehicle. It is your checklist that gives you
immediate feedback on the overall condition of your vehicle. You will
know what has been checked, what is okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
Scheduled Maintenance549
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

550Scheduled Maintenance
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)

NORMAL SCHEDULED MAINTENANCE AND LOG
Intelligent Oil-Life Monitor®
Your vehicle is equipped with an Intelligent Oil-Life Monitor that
determines when the engine oil needs to be changed based on how your
vehicle is used. By using several important factors in its calculations, the
monitor helps reduce the cost of owning your vehicle and reduce
environmental waste at the same time. This means you won’t have to
remember to change the oil on a mileage-based schedule; the vehicle lets
you know when an oil change is due by displaying ENGINE OIL
CHANGE DUE or OIL CHANGE REQUIRED in the information display.
The following table is intended to provide examples of vehicle use and
its impact on engine oil change intervals; it is provided as a guideline
only. Actual engine oil change intervals depend on several factors and
generally decrease with severity of use.
When to expect the OIL CHANGE REQUIRED message
Interval Vehicle use and examples
7500-10000 miles
(12000-16000 km)Normal
– Normal commuting with highway driving
– No, or moderate, load or towing
– Flat to moderately hilly roads
– No extended idling
5000-7499 miles
(8000-11999 km)Severe
– Moderate to heavy load or towing
– Mountainous or off-road conditions
– Extended idling
– Extended hot or cold operation
3000-4999 miles
(4800-7999 km)Extreme
– Maximum load or towing
– Extreme hot or cold operation
Scheduled Maintenance551
2015 Flex(471)
Owners Guide gf, 1st Printing, October 2014
USA(fus)