2015 FORD F250 SUPER DUTY ESP

FORD MOTOR COMPANYCustomer Relationship Center1555 Fairlane DriveFairlane Business Park #3Allen Park, Michigan 48101U.S.A.Telephone: +971 4 3326084Toll-Free Number of the Kingdom of SaudiArabia: 800 8971409Local Telephone Number of Kuwait:24810575FAX: +971 4 3327299Email: [email protected]
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Motor Company ExportOperations & Global Growth Initiatives byemailing [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reachedby their website:
www.helminc.com
(Items in this catalog may be purchasedby credit card, check or money order.)
Obtaining a French Owner’sManual
French Owner’s Manual can be obtainedfrom your authorized dealer or bycontacting Helm, Incorporated using thecontact information listed previously in thissection.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle hasa defect which could cause acrash or could cause injury ordeath, you should immediatelyinform the National HighwayTraffic Safety Administration(NHTSA) in addition to notifyingFord Motor Company.
If NHTSA receives similarcomplaints, it may open aninvestigation, and if it finds that asafety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However,NHTSA cannot become involvedin individual problems betweenyou, your dealer, or Ford Motor
Company.
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Customer AssistanceE142557

When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use duringemergencies only. Operate thevehicle in fail-safe mode only as longas necessary to bring the vehicle to rest ina safe location and seek immediate repairs.When in fail-safe mode, the vehicle willhave limited power, will not be able tomaintain high-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
Never remove the coolant reservoircap while the engine is running or hot.
You have limited engine power when in thefail-safe mode, so drive the vehicle withcaution. The vehicle will not be able tomaintain high-speed operation and theengine will run rough. Remember that theengine is capable of completely shuttingdown automatically to prevent enginedamage, therefore:
1. Pull off the road as soon as safelypossible and turn off the engine.
2. Arrange for the vehicle to be taken toan authorized dealer.
3. If this is not possible, wait a shortperiod for the engine to cool.
4. Check the coolant level and replenishif low.
5. Re-start the engine and take yourvehicle to an authorized dealer.
Note:Driving the vehicle without repairingthe engine problem increases the chance ofengine damage. Take your vehicle to anauthorized dealer as soon as possible.
Engine Fluid TemperatureManagement (If Equipped)
WARNING
To reduce the risk of collision andinjury, be prepared that the vehiclespeed may reduce and the vehiclemay not be able to accelerate with fullpower until the fluid temperatures reduce.
Your vehicle has been designed to pull atrailer, but because of the added load, thevehicle’s engine may temporarily reachhigher temperatures during severeoperating conditions such as ascending along or steep grade while pulling a trailerin hot ambient temperatures.
At this time, you may notice your enginecoolant temperature gauge needle movetoward the H and the POWER REDUCEDTO LOWER TEMP message may appearin the information display.
You may notice a reduction in the vehicle’sspeed caused by reduced engine power.Your vehicle has been designed to enterthis mode if certain high temperature/highload conditions take place in order tomanage the engine’s fluid temperatures.The amount of speed reduction willdepend on the vehicle loading, towing,grade, ambient temperature, and otherfactors. If this occurs, there is no need topull off the road. The vehicle can continueto be driven while this message is active
The air conditioning may also cycle on andoff during severe operating conditions toprotect overheating of the engine. Whenthe engine coolant temperature decreasesto a more normal operating temperature,the air conditioning will turn on once again.If you notice any of the following:
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Maintenance

6. Recheck the fluid level in the reservoir.Do not add fluid if the level is betweenthe MIN and MAX range.
7. If the fluid is low, add fluid in smallamounts, continuously checking thelevel until it is between the MIN andMAX range. For proper fluid type, SeeCapacities and Specifications (page301). Be sure to put the cap back on thereservoir.
WASHER FLUID CHECK
WARNING
If you operate your vehicle intemperatures below 40°F (5°C), usewasher fluid with antifreezeprotection. Failure to use washer fluid withantifreeze protection in cold weather couldresult in impaired windshield vision andincrease the risk of injury or accident.
Add fluid to fill the reservoir if the level islow. Only use a washer fluid that meetsFord specifications. See Capacities andSpecifications (page 301).
State or local regulations on volatileorganic compounds may restrict the useof methanol, a common windshield washerantifreeze additive. Washer fluidscontaining non-methanol antifreezeagents should be used only if they providecold weather protection without damagingthe vehicle’s paint finish, wiper blades orwasher system.
FUEL FILTER
Your vehicle is equipped with a lifetimefuel filter that is integrated with the fueltank. Regular maintenance or replacementis not needed.
CHANGING THE 12V BATTERY
WARNINGS
This vehicle may be equipped withmore than one battery, removal ofcable from only one battery does notdisconnect the vehicle electrical system.Be sure to disconnect cables from allbatteries when disconnecting power.Failure to do so may cause seriouspersonal injury or property damage.
Batteries normally produce explosivegases which can cause personalinjury. Therefore, do not allowflames, sparks or lighted substances tocome near the battery. When working nearthe battery, always shield your face andprotect your eyes. Always provide properventilation.
When lifting a plastic-cased battery,excessive pressure on the end wallscould cause acid to flow through thevent caps, resulting in personal injury anddamage to the vehicle or battery. Lift thebattery with a battery carrier or with yourhands on opposite corners.
Keep batteries out of reach ofchildren. Batteries contain sulfuricacid. Avoid contact with skin, eyes orclothing. Shield your eyes when workingnear the battery to protect against possiblesplashing of acid solution. In case of acidcontact with skin or eyes, flushimmediately with water for a minimum of15 minutes and get prompt medicalattention. If acid is swallowed, call aphysician immediately.
Note:If your battery has a cover/shield,make sure it is reinstalled after the batteryhas been cleaned or replaced.
Note:Battery posts, terminals and relatedaccessories contain lead and leadcompounds. Wash hands after handling.
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Maintenance

Note:Electrical or electronic accessoriesor components added to the vehicle by thedealer or the owner may adversely affectbattery performance and durability.
Your vehicle is equipped with a Motorcraftmaintenance-free battery which normallydoes not require additional water duringits life of service.
For longer, trouble-free operation, keep thetop of the battery clean and dry. Also,make certain the battery cables are alwaystightly fastened to the battery terminals.
If you see any corrosion on the battery orterminals, remove the cables from theterminals and clean with a wire brush. Youcan neutralize the acid with a solution ofbaking soda and water.
It is recommended that the negativebattery cable terminal be disconnectedfrom the battery if you plan to store yourvehicle for an extended period of time.
Because your vehicle’s engine iselectronically controlled by a computer,some control conditions are maintainedby power from the battery. When thebattery is disconnected or a new batteryis installed, the engine must relearn its idleand fuel trim strategy for optimumdriveability and performance. Flexible fuelvehicles (FFV) must also relearn theethanol content of the fuel for optimumdriveability and performance. To begin thisprocess
1. With the vehicle at a complete stop,set the parking brake.
2. Put the gearshift in P, turn off allaccessories.
3. Start the engine. Run the engine untilit reaches normal operatingtemperature.
4.Allow the engine to idle for at least oneminute.
5. Turn the A/C on and allow the engineto idle for at least one minute.
6. Release the parking brake. With yourfoot on the brake pedal and with theA/C on, put the vehicle in D and allowthe engine to idle for at least oneminute.
•If you do not allow the engine torelearn its idle trim, the idle qualityof your vehicle may be adverselyaffected until the idle trim iseventually relearned.
7. Drive the vehicle to complete therelearning process
•The vehicle may need to be driven10 mi (16 km) or more to relearn theidle and fuel trim strategy alongwith the ethanol content for flexiblefuel vehicles.
•For flexible fuel vehicles, if you areoperating on E85, you mayexperience poor starts or aninability to start the engine anddriveability problems until the fueltrim and ethanol content have beenrelearned.
If the battery has been disconnected or anew battery has been installed, the clockand radio settings must be reset once thebattery is reconnected.
Always dispose of automotivebatteries in a responsible manner.Follow your local authorized standardsfor disposal. Call your local authorizedrecycling center to find out more aboutrecycling automotive batteries.
Battery Management System (IfEquipped)
The battery management system (BMS)monitors battery conditions and takesactions to extend battery life. If excessivebattery drain is detected, the system maytemporarily disable certain electricalfeatures to protect the battery. Thoseelectrical accessories affected include therear defrost, heated/cooled seats, climate
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Maintenance

GENERAL INFORMATION
Your Ford or Lincoln authorized dealer hasmany quality products available to cleanyour vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following productsor products of equivalent quality:
•Motorcraft Bug and Tar Remover(ZC-42)
•Motorcraft Custom Bright MetalCleaner (ZC-15)
•Motorcraft Detail Wash (ZC-3-A)
•Motorcraft Dusting Cloth (ZC-24)
•Motorcraft Engine Shampoo andDegreaser (U.S. only) (ZC-20)
•Motorcraft Engine Shampoo (Canadaonly) (CXC-66-A)
•Motorcraft Multi-Purpose Cleaner(Canada only) (CXC-101)
•Motorcraft Premium Glass Cleaner(Canada only) (CXC-100)
•Motorcraft Premium QualityWindshield Washer Fluid (Canadaonly) [CXC-37-(A, B, D or F)]
•Motorcraft Premium Windshield WashConcentrate with Bitterant (U.S. only)(ZC-32-B2)
•Motorcraft Professional StrengthCarpet & Upholstery Cleaner (ZC-54)
•Motorcraft Spot and Stain Remover(U.S. only) (ZC-14)
•Motorcraft Ultra-Clear Spray GlassCleaner (ZC-23)
•Motorcraft Wheel and Tire Cleaner(ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool orlukewarm water and a neutral pHshampoo, such as Motorcraft Detail Wash.
•Never use strong household detergentsor soap, such as dish washing orlaundry liquid. These products candiscolor and spot painted surfaces.
•Never wash a vehicle that is “hot to thetouch” or during exposure to strong,direct sunlight.
•Dry your vehicle with a chamois or softterry cloth towel in order to eliminatewater spotting.
•Immediately remove items such asgasoline, diesel fuel, bird droppings andinsect deposits because they can causedamage to your vehicle’s paintworkand trim over time. Use Motorcraft Bugand Tar Remover.
•Remove any exterior accessories, suchas antennas, before entering a carwash.
Note:Suntan lotions and insect repellentscan damage any painted surface; if thesesubstances come in contact with yourvehicle, wash off as soon as possible.
Stripes or Graphics (if equipped)
Do not use a commercial or high-pressuresprayer on the surface or edge of stripesand graphics. This can cause damage tothe film and cause the edge of the film topeel away from the vehicle surface.
Exterior Chrome
Note:Never use abrasive materials such assteel wool or plastic pads as they canscratch the chrome surface.
Note:Do not use chrome cleaner, metalcleaner or polish on wheels and wheelcovers
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Vehicle Care

How your vehicle differs fromother vehicles
Sport utility vehicles and trucks can differfrom some other vehicles in a fewnoticeable ways. Your vehicle may be:
•Higher - to allow higher load carryingcapacity and to allow it to travel overrough terrain without getting hung upor damaging underbody components.
•Shorter - to give it the capability toapproach inclines and drive over thecrest of a hill without getting hung upor damaging underbody components.All other things held equal, a shorterwheelbase may make your vehiclequicker to respond to steering inputsthan a vehicle with a longer wheelbase.
•Narrower - to provide greatermaneuverability in tight spaces,particularly in off-road use.
As a result of the above dimensionaldifferences, Sport utility vehicles andtrucks often will have a higher center ofgravity and a greater difference in centerof gravity between the loaded andunloaded condition. These differences thatmake your vehicle so versatile also makeit handle differently than an ordinarypassenger car.
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Wheels and TiresE145299 E168583

TIRE CARE
Information About UniformTire Quality Grading
Tire Quality Grades apply to newpneumatic passenger car tires.The Quality grades can be foundwhere applicable on the tiresidewall between tread shoulderand maximum section width. Forexample: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that theUnited States Department ofTransportation has set.
Tire Quality Grades apply to newpneumatic passenger car tires.They do not apply to deep tread,winter-type snow tires,space-saver or temporary usespare tires, light truck or LT typetires, tires with nominal rimdiameters of 10 to 12 inches orlimited production tires as definedin Title 49 Code of FederalRegulations Part 575.104 (c)(2).
U.S. Department ofTransportation Tire qualitygrades: The U.S. Department ofTransportation requires FordMotor Company to give you thefollowing information about tiregrades exactly as the governmenthas written it.
Treadwear
The treadwear grade is acomparative rating based on thewear rate of the tire when testedunder controlled conditions on aspecified government test course.For example, a tire graded 150would wear one and one-half (1½) times as well on thegovernment course as a tiregraded 100. The relativeperformance of tires depends
upon the actual conditions of theiruse, however, and may departsignificantly from the norm due tovariations in driving habits, servicepractices, and differences in roadcharacteristics and climate.
Traction AA A B C
WARNING
The traction grade assignedto this tire is based onstraight-ahead braking tractiontests, and does not includeacceleration, cornering,hydroplaning or peak tractioncharacteristics
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Wheels and TiresE142542

The traction grades, from highestto lowest are AA, A, B, and C. Thegrades represent the tire’s abilityto stop on wet pavement asmeasured under controlledconditions on specifiedgovernment test surfaces ofasphalt and concrete. A tiremarked C may have poor tractionperformance.
Temperature A B C
WARNING
The temperature grade forthis tire is established for atire that is properly inflated andnot overloaded. Excessive speed,underinflation, or excessiveloading, either separately or incombination, can cause heat
buildup and possible tire failure.
The temperature grades are A(the highest), B and C,representing the tire’s resistanceto the generation of heat and itsability to dissipate heat whentested under controlled conditionson a specified indoor laboratorytest wheel. Sustained hightemperature can cause thematerial of the tire to degenerateand reduce tire life, and excessivetemperature can lead to suddentire failure. The grade Ccorresponds to a level ofperformance which all passengercar tires must meet under the
Federal Motor Vehicle SafetyStandard No. 139. Grades B and Arepresent higher levels ofperformance on the laboratorytest wheel than the minimumrequired by law.
Glossary of Tire Terminology
*Tire label: A label showing theoriginal equipment tire sizes,recommended inflation pressureand the maximum weight thevehicle can carry.
*Tire Identification Number(TIN): A number on the sidewallof each tire providing informationabout the tire brand andmanufacturing plant, tire size anddate of manufacture. Also referredto as DOT code.
*Inflation pressure: A measureof the amount of air in a tire.
*Standard load: A class ofP-metric or Metric tires designedto carry a maximum load at setpressure. For example: ForP-metric tires 35 psi (2.4 bar) or36 (2.5 bar) depending on tire sizeand for Metric tires 36 psi (2.5bar). Increasing the inflationpressure beyond this pressure willnot increase the tire’s loadcarrying capability.
*Extra load: A class of P-metricor Metric tires designed to carry aheavier maximum load at 42 psi(2.9 bar). Increasing the inflationpressure beyond this pressure willnot increase the tire’s loadcarrying capability.
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Wheels and Tires