You can:If you select:
Press OK to select.
This is a Bluetooth component, which can further helpyour phone with the exchange of text messages.MAP Profile
Exit the current menu.Return
SYNC™ APPLICATIONS AND
SERVICES (IF EQUIPPED)
In order for the following features to work,your cellular phone must be compatiblewith SYNC. To check your phone'scompatibility, visit www.SYNCMyRide.com,www.SYNCMyRide.ca orwww.syncmaroute.ca.
•SYNC Services*: Provides access totraffic, directions and information suchas travel, horoscopes, stock prices andmore.
•911 Assist: Can alert 911 in the event ofan emergency.
•Vehicle Health Report*: Provides adiagnostic and maintenance reportcard of your vehicle.*This is an optional feature and availablein the United States only.
911 Assist
WARNINGS
Unless the 911 Assist setting is set onbefore a crash, the system will notdial for help which could delayresponse time, potentially increasing therisk of serious injury or death after a crash.
WARNINGS
Do not wait for 911 Assist to make anemergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed responsetime which could increase the risk ofserious injury or death after a crash. If youdo not hear 911 Assist within five secondsof the crash, the system or phone may bedamaged or non-functional.
Always place your phone in a securelocation in your vehicle so it does notbecome a projectile or get damagedin a crash. Failure to do so may causeserious injury to someone or damage thephone which could prevent 911 Assist fromworking properly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user turns 911 Assist on or off,that setting applies for all paired phones. If911 Assist is turned off, either a voicemessage plays or a display message (oricon) comes on (or both) when your vehicleis started after a previously paired phoneconnects.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
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Note:SYNC Services requires activationbefore use. Visit www.SYNCMyRide.com toregister and check your eligibility forcomplimentary services. Standard phoneand message rates may apply. Subscriptionmay be required. You must also have theactive SYNC Services Bluetooth-enabledcellular phone paired and connected to thesystem in order to connect to, and use,SYNC Services. See Using SYNC™ WithYour Phone (page 327).
Note:This feature does not functionproperly if you have enabled caller IDblocking on your cellular phone. Make sureyour cellular phone is not blocking caller IDbefore using SYNC Services.
Note:The driver is ultimately responsiblefor the safe operation of the vehicle, andtherefore, must evaluate whether it is safeto follow the suggested directions. Anynavigation features provided are only an aid.Make your driving decisions based on yourobservations of local conditions and existingtraffic regulations. Do not follow the routesuggestions if doing so would result in anunsafe or illegal maneuver, place you in anunsafe situation, or if you would be directedinto an area that you consider unsafe. Mapsused by this system may be inaccuratebecause of errors, changes in roads, trafficconditions or driving conditions.
Note:When you connect, the service usesGPS technology and advanced vehiclesensors to collect your vehicle's currentlocation, travel direction and speed to helpprovide you with the directions, trafficreports, or business searches you request.Further, to provide the services you request,for continuous improvement, the servicemay collect and record call details and voicecommunications. For more information, seeSYNC Services Terms and Conditions atwww.SYNCMyRide.com. If you do not wantFord or its service providers to collect yourvehicle travel information or otherinformation identified in the Terms andConditions, do not subscribe or use theservice.
SYNC Services uses advanced vehiclesensors, integrated GPS technology andcomprehensive map and traffic data, togive you personalized traffic reports,precise turn-by-turn directions, businesssearch, news, sports, weather and more.For a complete list of services, or to learnmore, please visit www.SYNCMyRide.com.
Connecting to SYNC Services UsingVoice Commands
1. Press the voice button.
2. When prompted, say "Services". Thisinitiates an outgoing call to SYNCServices using your paired andconnected Bluetooth-enabled cellularphone.
3.Once you connect to the service, followthe voice prompts to request thedesired service, such as Traffic orDirections. You can also say, "What aremy choices?" to receive a list ofavailable services from which tochoose.
4.Say, "Services" to return to the Servicesmain menu or for help, say, "Help".
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"USB"
"Similar music"
"What's playing?"
1
Voice command guide
Turn autoplay on to listen to music processed duringindexing. Turn autoplay off to allow the indexing process
to finish before the system plays any of your music.*
"Autoplay"
The system searches all the data from your indexed musicand, if available, begins to play the chosen type of music.You can only play genres of music that are present in theGENRE metadata tags that you have on your digital mediaplayer.
"Search genre" or "Playgenre"
The system compiles a playlist and then plays musicsimilar to what is currently playing from the USB port usingindexed metadata information.
"Similar music"
The system searches for specific artist, track or albuminformation from the music indexed through the USB port."Search" or "Play" artist,track or album
This allows you to make your previous command morespecific. For example, if you asked to search and play allmusic by a certain artist, you could then say, "Refinealbum" and choose a specific album from the list to view.If you then select Play, the system only plays music fromthat specific album.
"Refine"
*Indexing times can vary from device to device and with regard to the number of songsthe system needs to process.
Press the voice icon. When prompted, say,"Bluetooth audio", then any of thefollowing:
"BLUETOOTH AUDIO"
"Connections"
"Pause"
"Play"
"Play next track"
"Play previous track"
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You can:When you select:
Press OK to select.
Exit the current menu.Return
*This is a speed-dependent feature.**Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetoothfeatures.
Advanced
The Advanced menu allows you to accessand set prompts, languages, defaults andperform a master reset.
1. Press AUX and then MENU to enterthe media menu.
2. Scroll to System Settings. Press OK.
3. Scroll to Advanced. Press OK.
You can:When you select:
Have SYNC guide you by asking questions, helpful hintsor ask you for a specific action.Prompts
1. Press OK to select and scroll to select between on oroff.2. Press OK when the desired selection appears in thedisplay. SYNC takes you back to the Advanced menu.
Choose from English, Français or Español. The displaysand prompts are in the selected language.Languages
1. Press OK to select and then scroll through the languages.2. Press OK when the desired selection appears in thedisplay.3. If you change the language setting, the display indicatesthat the system is updating. When complete, SYNC takesyou back to the Advanced menu.
Return to the factory default settings. This selection doesnot erase your indexed information (phonebook, callhistory, text messages and paired devices).
Factory Defaults
1. Press OK to select.2. Press OK again when Restore Defaults? appears inthe display.3. Press OK to confirm.
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Voice command issues
Possible solution(s)Possible cause(s)Issue
· Review the phone voicecommands and the mediavoice commands at thebeginning of their respectivesections.
· You may be using thewrong voice commands.· You may be speaking toosoon or at the wrong time.
SYNC does not understandwhat I am saying.
· Be aware that SYNC'smicrophone is either in yourrear view mirror or in theheadliner just above thewindshield.
· Review the media voicecommands at the beginningof the media section.
· You may be using thewrong voice commands.· You may be saying thename differently than theway you saved it.
SYNC does not understandthe name of a song or artist.
· Say the song or artistexactly as listed. If you say"Play Artist Prince", thesystem does not play musicby Prince and the Revolutionor Prince and the NewPower Generation.
· The system may not bereading the name the sameway you are saying it.
· Make sure you are sayingthe complete title, such as"California remix featuringJennifer Nettles".· If the song titles are in allCAPS, you have to spellthem. LOLA requires you tosay "L-O-L-A".· Do not use special charac-ters in the title. The systemdoes not recognize them.
· Review the Phone voicecommands at the beginningof the phone section.
· You may be using thewrong voice commands.· You may be saying thename differently than theway you saved it.
SYNC does not understandor is calling the wrongcontact when I want tomake a call.· Make sure you are sayingthe contacts exactly as theyare listed. For example, ifyou save a contact as JoeWilson, say "Call JoeWilson".
· Contacts in your phone-book may be very short andsimilar, or they may containspecial characters.
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GENERAL INFORMATIONWARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
PhoneA
Navigation (or Information if your vehicle is not equipped with Navigation)B
Climate (or Settings, if your vehicle is equipped with manual climate control)C
Settings (if your vehicle is equipped with automatic climate control)D
HomeE
InformationF
EntertainmentG
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GCDFE
E161891
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due toholidays.
Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. See an authorized dealer.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h).
Make sure that you review your device'smanual before using it with SYNC.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SIRIUS Travel Link sportsscores, movie times or ski conditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following chart for more specificexamples.
Restricted features
Pairing a Bluetooth phoneCellular Phone
Adding phonebook contacts or uploading phonebookcontacts (from a USB)
List entries are limited for phone contacts and recentphone call entries
Editing the keypad codeSystem Functionality
Enabling Valet Mode
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Using Voice Recognition
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is in front of you.The system provides feedback throughaudible tones, prompts, questions andspoken confirmations depending on thesituation and the chosen level ofinteraction (voice settings).
The system also asks short questions(confirmation prompts) when it is not sureof your request or when there are multiplepossible responses to your request.
When using voice commands, words andicons may appear in the lower left statusbar indicating the status of the voicesession (such as Listening, Success, Failed,Paused or Try Again).
How to Use Voice Commands with YourSystem
Press the voice icon. After thetone, speak your commandclearly.
These commands can be said at any timeduring a voice session
"Cancel"
"Exit"
"Go back"
"List of commands"
"Main menu"
"Next page"
"Previous page"
"What can I say?"
"Help"
What Can I Say?
To access the available voice commandsfor the current session, do one of thefollowing:
•During a voice session, press the Helpicon (?) in the lower left status bar ofthe screen.
•Say, "What can I say?" for anon-screen listing of the possible voicecommands associated with yourcurrent voice session.
•Press the voice icon. After the tone, say,"Help" to hear a list of possible voicecommands.
Helpful Hints
•Make sure the interior of your vehicle isas quiet as possible. Wind noise fromopen windows and road vibrations mayprevent the system from correctlyrecognizing spoken commands.
•After pressing the voice icon, wait untilafter the tone sounds and Listeningappears before saying a command. Anycommand spoken prior to this does notregister with the system.
•Speak naturally, without long pausesbetween words.
•At any time, you can interrupt thesystem while it is speaking by pressingthe voice icon.
Accessing a List of Available Commands
•If you use the touchscreen, press theSettings icon > Help > VoiceCommand List.
•If you use the steering wheel control,press the voice icon. After the tone,speak your command clearly.
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