2015 FORD EXPEDITION Owners Manual

2. Press and hold the brake pedal.
3. Shift the transmission out ofNand into any gear.
4. Release the brake pedal.
•If completed successfully, the instrument cluster displays4X2and
NEUTRAL TOW DISABLED.
•If the indicator light and message do not display, you must
perform the procedure again from the beginning.
•You may hear an audible noise as the transfer case shifts out of its
neutral position. This is normal.
•IfSHIFT DELAY PULL FORWARDdisplays in the instrument
cluster, transfer case gear tooth blockage is present. See the
instructions after this section.
5. Apply the parking brake, and then disconnect the vehicle from the
tow vehicle.
6. Release the parking brake, start the engine, and shift the
transmission to positionDto make sure the transfer case is out of
positionN.
7. If the transfer case does not successfully shift out of positionN,set
the parking brake until you can have your vehicle serviced.
Resolving the SHIFT DELAY PULL FORWARD Message
If the instrument cluster displaysSHIFT DELAY PULL FORWARD
perform the following:
1. Press and hold the brake pedal.
2. Put the transmission into positionN,and then start the engine.
3. With the engine running, shift the transmission to positionDand let
the vehicle roll forward, up to 3 feet (1 meter). You may hear an
audible noise as the transfer case shifts out of its neutral position.
This is normal.
4. Make sure the instrument cluster displaysNEUTRAL TOW
DISABLED.
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BREAKING-IN
You need to break in new tires for approximately 300 miles
(480 kilometers). During this time, your vehicle may exhibit some unique
driving characteristics. Avoid driving too fast during the first 1000 miles
(1600 kilometers). Vary your speed frequently and change up through
the gears early. Do not labor the engine. Do not tow during the first
1000 miles (1600 kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things, such as how you drive, the
conditions you drive under and how you maintain your vehicle.
There are some things to keep in mind that may improve your fuel
economy:
•Accelerate and slow down in a smooth, moderate fashion.
•Drive at steady speeds without stopping.
•Anticipate stops; slowing down may eliminate the need to stop.
•Combine errands and minimize stop-and-go driving.
•Close the windows for high-speed driving.
•Drive at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Keep the tires properly inflated and use only the recommended size.
•Use the recommended engine oil.
•Perform all regularly scheduled maintenance.
There are also some things you may not want to do because they may
reduce your fuel economy:
•Sudden or hard accelerations.
•Rev the engine before turning it off.
•Idle for periods longer than one minute.
•Warm up your vehicle on cold mornings.
•Use the air conditioner or front defroster.
•Use the speed control in hilly terrain.
•Rest your foot on the brake pedal while driving.
•Drive a heavily loaded vehicle or tow a trailer.
•Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for
every 400 pounds [180 kilograms] of weight carried).
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•Add particular accessories to your vehicle (e.g.; bug deflectors,
rollbars or light bars, running boards, ski racks).
•Drive with the wheels out of alignment.
DRIVING THROUGH WATER
WARNING:Do not drive through flowing or deep water as you
may lose control of your vehicle.
Note:Driving through standing water can cause vehicle damage.
Note:Engine damage can occur if water enters the air filter.
Before driving through standing water, check the depth. Never drive
through water that is higher than the bottom
of the wheel hubs.
When driving through standing water, drive
very slowly and do not stop your vehicle. Your
brake performance and traction may be
limited. After driving through water and as
soon as it is safe to do so:
•Lightly press the brake pedal to dry the
brakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check that the steering power assist works.
FLOOR MATS
WARNING:Always use floor mats that are designed to fit the
foot well of your vehicle. Only use floor mats that leave the pedal
area unobstructed. Only use floor mats that are firmly secured to
retention posts so that they cannot slip out of position and interfere
with the pedals or impair safe operation of your vehicle in other ways.
WARNING:Pedals that cannot move freely can cause loss of
vehicle control and increase the risk of serious personal injury.
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WARNING:Always make sure that the floor mats are properly
attached to the retention posts in the carpet that are supplied
with your vehicle. Floor mats must be properly secured to both
retention posts to make sure mats do not shift out of position.
WARNING:Never place floor mats or any other covering in the
vehicle foot well that cannot be properly secured to prevent them
from moving and interfering with the pedals or the ability to control the
vehicle.
WARNING:Never place floor mats or any other covering on top
of already installed floor mats. Floor mats should always rest on
top of vehicle carpeting surface and not another floor mat or other
covering. Additional floor mats or any other covering will reduce the
pedal clearance and potentially interfere with pedal operation.
WARNING:Check attachment of floor mats on a regular basis.
Always properly reinstall and secure floor mats that have been
removed for cleaning or replacement.
WARNING:Always make sure that objects cannot fall into the
driver foot well while the vehicle is moving. Objects that are loose
can become trapped under the pedals causing a loss of vehicle control.
WARNING:Failure to properly follow floor mat installation or
attachment instructions can potentially cause interference with
pedal operation causing a loss of vehicle control.
To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
To remove the floor mat, reverse the
installation procedure.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary Roadside Assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week.
•For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
Roadside assistance will cover:
•A flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•Battery jump start.
•Lock-out assistance (key replacement cost is the customer’s
responsibility).
•Fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•Towing – Ford eligible vehicles will be towed to an authorized dealer
within 35 miles (56.3 kilometers) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56.3 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
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Vehicles Sold in the United States: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
United States Ford vehicle customers who require Roadside Assistance,
call 1-800-241-3673. If you need to arrange roadside assistance for
yourself, Ford Motor Company will reimburse a reasonable amount for
towing to the nearest Ford dealership within 35 miles (56.3 kilometers).
To obtain reimbursement information, United States Ford vehicle
customers call 1-800-241-3673. Customers will be asked to submit their
original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian clients who require roadside assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using Roadside Assistance
For your convenience, you may complete the roadside assistance
identification card found in the centerfold of this warranty guide and
retain for future reference.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. If you require more information, please refer to the coverage
section of your warranty guide, call us in Canada at 1-800-665-2006 or
visit our website at www.ford.ca.
Sykes Assistance Services Corporation administers the Roadside Assistance
program. You must receive covered services in Canada or the continental
United States. Coverage extends to vehicles that use public, non-seasonal,
annually traveled roadways. Roadside Assistance coverage does not extend
to vehicles involved in cross-country driving, logging, autocross and any
other form of off-road use. Well maintained roads and surfaces help ensure
safe travel for the supplier, and allow their representatives to perform
service as per the standard operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by road to the nearest
authorized dealership, transportation by rail or water may be necessary.
The program covers a tow to the dock or rail terminal and also to the
dealership at the end of the trip. For rail or water transportation,
however, contact your authorized dealer to confirm if you are eligible for
additional coverage before you authorize or pay for the service. Call the
Ford Roadside Assistance at 1-800-665-2006 for additional information.
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HAZARD WARNING FLASHERS
The hazard flasher control is located on the instrument panel
by the radio. Use it when your vehicle is disabled and is
creating a safety hazard for other motorists.
•Press the flasher control and all front and rear direction signals will
flash.
•Press the flasher control again to turn them off.
Note:With extended use, the flashers may run down your 12–volt
battery.
FUEL SHUTOFF
WARNING:Failure to inspect and, if necessary, repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle includes a fuel
pump shut-off feature that stops the flow of fuel to the engine. Not every
impact will cause a shut off.
Should your vehicle shut off after a collision, you may restart your
vehicle by doing the following:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable the fuel pump.
For vehicles equipped with a push button start system:
1. Press the START/STOP button to switch off the ignition.
2. Press the brake pedal and press the START/STOP button to start the
vehicle.
3. Remove your foot from the brake pedal and press the START/STOP
button to switch off the ignition.
4. You can either attempt to start the engine by pressing the brake pedal
and the START/STOP button, or switch on the ignition only by pressing
the START/STOP button without pressing the brake pedal. Both ways
re-enable the fuel system.
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Note:When you try to restart your vehicle after a fuel shutoff, the
vehicle makes sure that various systems are safe to restart. Once your
vehicle determines that the systems are safe, then the vehicle will allow
you to restart.
Note:In the event that your vehicle does not restart after your third
attempt, contact an authorized dealer.
JUMP-STARTING THE VEHICLE
WARNING:The gases around the battery can explode if exposed
to flames, sparks, or lit cigarettes. An explosion could result in
injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission vehicle.
Automatic transmissions do not have push-start capability. Attempting to
push-start a vehicle with an automatic transmission may cause
transmission damage.
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may exhibit a combination of firm and soft shifts. This
operation is considered normal and will not affect function or durability
of the transmission. Over time, the adaptive learning process will fully
update transmission operation.
Preparing Your Vehicle
Note:Use only a 12–volt supply to start your vehicle.
Note:Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
1. Park the booster vehicle close to the hood of the disabled vehicle making
sure the two vehicles do not touch. Set the parking brake on both vehicles
and stay clear of the engine cooling fan and other moving parts.
2. Check all battery terminals. Remove the positive terminal cover (if
equipped) and any excessive corrosion before you attach the battery
cables. Ensure that vent caps are tight and level.
3. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
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