Black plate (45,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
Infotainment System 45
or the right arrow on the remote.
Press the Back button to exit
the menu.
The headphones are linked to
screen 1 by default.
Player Setup (CD-DA Only)
This allows access to Audio
Compression and Auto Enter.
Title Search (CD-DA Only)
This displays a keypad. Press Stop
to close the overlay menu and open
the Disc Stopped screen. Press
Menu on the screen to open the
Disc Stopped menu. Select Title
Search.
Disc Information (CD-DA Only)
If the inserted disc is a BDMV,
BDAV, AVCHD, AVCREC,
DVD-Video, or DVD-VR, the disc
title should display. If the inserted
disc is DVD-Audio, DTS-CD, CDDA,
or Mixed-CD, the track number will
display.DivX®
This indicates the vehicle is
registered to play DivX media and
states how to obtain more
information.
Software Information
This allows access to Version
Information, Save Vehicle Info to
USB, and View Open Source.
Save Vehicle Info to USB allows the
current version to be saved to a
jump drive, which must be done
before an update can be performed.
View Open Source indicates where
software information can be found.
Changing Between SCREEN 1 and
SCREEN 2
For single overhead screen
systems only:
Although two audio sources can be
listened to at one time, only one
video source can be viewed on the
overhead screen at a time.Press the SCREEN 1 or SCREEN 2
button on the remote control to
change between which source will
display on the overhead screen.
When SCREEN 1 is being displayed
and the SCREEN 2 button on the
remote is pressed, the source for
SCREEN 2 will be displayed. The
audio for SCREEN 1 is available on
channel 1 of the headphones and
the audio for SCREEN 2 is available
on channel 2 of the headphones.
Change the channel on the
headphones to the desired screen
source.
One user can listen to the audio
from SCREEN 1 and view the
source on the overhead display
while another user can listen to a
separate audio source by changing
the channel on the wireless
headphones or setting their wired
headphones to SCREEN 2 in
the MENU.
Black plate (49,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
Infotainment System 49
Headphones
1. Power Indicator Light
2. Channel 1 or 2 Switch
3. Volume Control
4. Power Button
5. Battery Cover
RSE includes two or four 2-channel
wireless headphones depending on
the vehicle model. The headphones
are used to listen to various
multimedia. The wireless
headphones have a power button,
Channel 1 or 2 switch, and a
volume control.
Press the power button to turn on
the headphones. A light on the
headphones comes on. If the lightdoes not come on, check the
batteries. Intermittent sound or static
can also indicate weak batteries.
See
“Battery Replacement” later in
this section.
Turn the headphones off when not
in use.
Press the center of the right side of
the headphone to change the
channel. Channel 1 will provide
audio associated with screen 1 and
channel 2 will provide audio
associated with screen 2.
Infrared transmitters are on the top
of the left seatback video screen or
in front of the second overhead
screen. The headphones shut off
automatically to save the battery
power if the RSE system is off or if
the headphones are out of range of
the transmitters for more than
three minutes. Moving too far
forward or stepping out of the
vehicle can cause the headphones
to lose the signal or have static.
Use the volume control on the
headphones to adjust the volume. For best audio performance, wear
the headphones as indicated with
L (Left) and R (Right) on the ear
pads. Do not let anything cover the
ear pads.
{Caution
Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and
repairs will not be covered by the
warranty. Storage in extreme cold
can weaken the batteries. Keep
the headphones stored in a cool,
dry place.
If the foam ear pads become worn
or damaged, the pads can be
replaced separately. To purchase
replacement ear pads, call
1-888-293-3332 or contact your
dealer.
Black plate (50,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
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50 Infotainment System
Battery Replacement
To change the batteries:
1. Loosen the screw to the batterydoor on the left side of the
headphones.
2. Slide the battery door open.
3. Replace the two AAA batteries.
4. Replace the battery door and tighten the screw.
Remove the batteries if the
headphones will not be used for a
long time.Auxiliary Inputs
Audio/Video (A/V) Jacks
Rear Media Connections (As Equipped)
1. SD Card Reader
2. USB Port
3. A/V Jacks
4. Wired Headphone Jack
5. Volume Control
If equipped with RSE, an SD card
reader (1), a USB port (2), A/V input
jacks (3), wired headphone jack (4),
and a volume control (5) will be
inside the rear storage area of the
center console. The A/V jacks allow audio or video
cables to be connected from an
auxiliary device such as a
camcorder or video game system.
The A/V jacks are color coded:
.Yellow for video input
.White for left audio input
.Red for right audio input
Power for the auxiliary devices is
not supplied by the infotainment
system.
To use the auxiliary inputs of the
RSE system:
1. Connect the auxiliary device cables to the A/V jacks.
2. Power on both the auxiliary device and the RSE video
screen.
Black plate (51,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
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Infotainment System 51
USB/SD
This allows for video and audio
playback of supported media.
To use the USB and SD:
1. Insert the device in theappropriate slot.
2. Select the source via the rear screen menu with the remote
control MEDIA button.
3. Select the source via the front by pressing on the Video
application on the home screen.
Audio Output
Audio from a Blu-ray/DVD/CD
player or auxiliary inputs can be
heard through:
.Wireless headphones
.Vehicle speakers
.Vehicle wired headphone jack The RSE system transmits the
audio signal to the wireless
headphones if an audio signal is
available. See
“Headphones” earlier
in this section.
Wired Headphone Jack
Audio from the wired headphone
jack can be heard from the desired
source through the MENU button on
the remote and by selecting
Settings, then Headphones. The
headphone audio is selected based
on the audio associated with
screen 1 or screen 2.
The front seat passengers are able
to listen to playback from the A/V
jacks through the vehicle speakers
by selecting Rear A/V as the source
on the radio.
Remote Control
Remote Control Buttons
1.
7(Previous/Reverse)
.Radio: Press to seek the
previous radio station.
.CD: Press to seek the
previous track.
.Blu-ray/DVD: Press to seek
the previous chapter.
.Press and hold for fast
reverse.
2. MEDIA
.Press to scroll through the
menus including: CD, AUX,
Blu-ray/DVD, SD, USB.
Black plate (52,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
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52 Infotainment System
3.J(Play/Pause)
.Press to start playing.
Press to pause. Press
again to continue playing.
4.
6(Next/Fast Forward)
.Radio: Press to seek the
next radio station.
.CD: Press to seek the next
track.
.Blu-ray/DVD: Press to seek
the next chapter.
.Press and hold to fast
forward.
5. SCREEN 1
.For dual seatback screens:
Press to select the left
screen. Once pressed, all
remote control commands
will only pertain to screen 1.
.For single overhead
screens:
Press to change the source
displayed on the overhead
screen to SCREEN 1
selected source. Select
audio sources. Only one
video can be played on the
screen at a time. Audio for
both sources will continue
on the headphones. Once
pressed, all remote control
commands will correspond
to SCREEN 1.
.For dual overhead screens:
Press to select the second
row overhead screen. Once
pressed, all remote control
commands will correspond
to SCREEN 1.
6.
O(Power)
.Press to turn the video
screens on and off. 7. SCREEN 2
.For dual seatback screens:
Press to select the right
screen. Once pressed, all
remote control commands
will only pertain to
SCREEN 2.
.For single overhead
screens:
Press to change the source
displayed on the overhead
screen to SCREEN 2
selected source. Only one
video can be played on the
screen at a time. Audio for
both sources will continue
on the headphones. Once
pressed, all remote control
commands will correspond
to SCREEN 2.
.For dual overhead screens:
Press to select the optional
third row overhead screen.
Once pressed, all remote
control commands will
correspond to SCREEN 2.
Black plate (54,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
54 Infotainment System
Battery Replacement
To change the remote control
batteries:
1. Insert a coin or key to pull up therear cover on the remote control.
2. Replace the two AAA batteries in the compartment.
3. Replace the battery cover.
Remove the batteries from the
remote control if it will not be used
for an extended period of time.
RSE Troubleshooting
No power: The ignition might not
be in ON/RUN or ACC/
ACCESSORY.
The picture does not fill the
screen. There are black borders
on the top and bottom or on both
sides or it looks stretched out:
Press the MENU button on the
remote control to change the display
mode setting. In auxiliary mode, the picture
moves or scrolls:
Check the
auxiliary input connections at both
devices.
The remote control does not
work: Check to make sure the
remote control is programmed to the
correct screen. Make sure there is
no obstruction between the remote
control and the transmitter window
and check the batteries to make
sure they are not dead or installed
incorrectly.
There is no sound from the
headphones with the indicator
light on: If the batteries are good,
make sure the headphones are
programmed to the correct screen
and on the correct channel for the
screen being viewed.
The auxiliary source is running
but there is no picture or sound:
Check that the RSE video screen is
in the auxiliary source mode by
pressing the MEDIA button on the
remote control. Check the auxiliary
input connections at both devices. Sometimes the wireless
headphone audio cuts out or
buzzes:
Check for obstructions,
low batteries, reception range, and
interference from cell phone towers
or from cellular telephone use in the
vehicle. Check that the headphones
are on correctly using the L (Left)
and R (Right) on the headphones.
Check that the headphones are
positioned properly with the
headband across the top of
the head.
I lost the remote and/or the
headphones: See your dealer for
assistance.
The Blu-ray/DVD is playing, but
there is no picture or sound:
Check that the RSE video screen is
sourced to the Blu-ray/DVD player
by pressing the MEDIA button on
the remote control.
Black plate (55,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
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Infotainment System 55
Video Display Error Messages
The video screen may display one
of the following:
Disc Error:There are disc load or
eject problems, the disc is inserted
with the disc label wrong side up,
the disc is damaged, or the disc is
not from the correct region.
No Disc Inserted: No disc is
present.
Disc Player Error: The
temperature is outside the operating
range of the RSE system. If the
temperature is within range, see
your dealer.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning
Systems (GPS), two-way radios,
mobile faxes, or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.
Rear Seat Entertainment
(RSE) System (Platinum)
Vehicles with an RSE system
include two head restraint video
display screens with integrated DVD
players, auxiliary inputs, two wired
headphones, and remote control.
This system works independently
from the vehicle's Overhead DVD
RSE system. See Rear Seat
Entertainment (RSE) System on
page 36 orRear Seat Entertainment
(RSE) System (Platinum) on
page 55 for information about the
Overhead DVD RSE system.
The vehicle has a feature called
Retained Accessory Power (RAP).
With RAP, the RSE system can be
played even after the ignition is
turned off. See “Retained Accessory
Accessory Power (RAP)” in the
owner manual.
Video Display Screens
The video display screens are
located on the back of each head
restraint.
{Caution
Avoid directly touching the video
screen, as damage can occur.
See “Cleaning the Video Screens”
later in this section for more
information.
Black plate (57,1)Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
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Infotainment System 57
player automatically draws
the disc in,“Loading”
displays on the screen
along with a disc indicator,
and playback starts. If the
disc is inserted incorrectly,
the DVD player ejects the
disc and “No Disc” displays.
3. Lever Lock and Release Latch
.The viewing angle of the
video screen can be
adjusted by releasing the
latch and gently moving the
screen. Then lock it into a
secure position.
4. POWER
O
.Press to turn the power on
or off. Each video screen
can be powered on or off
independently.
5. SOURCE
.Press to select between
Monitor 3, Monitor 4, or the
AV INPUT. Each video
display screen can be
adjusted independently, as well as display information
from both DVD players and
both A/V inputs.
6. USB Port
.Connect the USB drive to
listen to music or view
pictures. To charge devices,
connect it to the USB port.
Not all devices are able to
be charged. For playback,
the formats available are:
‐ JPEG
‐ JPG
‐ M2V
‐ MP3
‐ MPE
‐ MPEG-1
‐ MPEG-2
‐ MPG
‐ OGG
‐ WMA 7. Video Input
.The yellow connector is
used for video input.
8. Left Audio Input
.The white connector is
used for the left side audio.
9. Right Audio Input
.The red connector is used
for the right side audio.
10. 3.5 mm (1/8 in) Output Jack
.Wired headphones can be
plugged in with a 3.5 mm
(1/8 in) jack.
11. PLAY
r
.Press this button located
below the video display
screen to start playback of
a disc. On DVDs and
video CDs with playback
control (PBC), menu
screens can display
automatically. It might be
necessary to press the
play button again to begin