Page 417 of 464

4178-2. Steps to take in an emergency
8
When trouble arises
Maintain the engine speed of the second vehicle and start the
hybrid system of your vehicle by turning the power switch to “ON”
position (vehicles without a smart entry & start system) or ON mode
(vehicles with a smart entry & start system).
Make sure the “READY” indicator comes on. If the indicator does
not come on, contact any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear
tabs.
Once the hybrid system starts, have the vehicle inspected at any
authorized Toyota dealer or repairer, or another duly qualified and
equipped professional as soon as possible.
Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
To prevent 12-volt battery discharge
Turn off the headlights and the audio system while the hybrid system is off.
Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
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7
8
9
Page 418 of 464

4188-2. Steps to take in an emergency
Precautions when the 12-volt battery is discharged
In some cases, it may not be possible to unlock the doors using entry func-
tion of the smart entry & start system immediately after the 12-volt battery
has been disconnected and reconnected. Use the wireless remote control
or the mechanical key to lock or unlock the doors.
The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
Vehicles with a smart entry & start system: The power switch mode is mem-
orized by the vehicle. When the 12-volt battery is reconnected, the system
will return to the mode it was in before the 12-volt battery was discharged.
Before disconnecting the 12-volt battery, turn the power switch off. If the
power switch was in ACCESSORY or ON mode before the 12-volt battery
was discharged, the audio system and/or air conditioning system may oper-
ate when the 12-volt battery is reconnected.
WARNING
Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the 12-volt battery:
Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with anything other than the intended ter-
minal.
Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
Do not smoke, use matches, cigarette lighters or allow open flame near
the 12-volt battery.
After recharging the 12-volt battery
Have the 12-volt battery inspected at any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional as soon as
possible. If the 12-volt battery is deteriorating, continued use may cause the
12-volt battery to emit a malodorous gas, which may be detrimental to the
health of passengers.
Page 419 of 464

4198-2. Steps to take in an emergency
8
When trouble arises
WARNING
When replacing the 12-volt battery
P. 314
12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery:
When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.
Do not lean over the 12-volt battery.
In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
Always wash your hands after handling the battery support, terminals, and
other battery-related parts.
Do not allow children near the 12-volt battery.
NOTICE
When handling jumper cables
When connecting the jumper cables, ensure that they do not become entan-
gled in the cooling fan.
Exclusive jump starting terminal
The exclusive jump starting terminal is to be used when charging the 12-volt
battery from another vehicle in an emergency. It cannot be used to jump
start another vehicle.
Page 420 of 464

4208-2. Steps to take in an emergency
If your vehicle overheats
The high engine coolant temperature warning light (P. 370)
comes on or flashes, or a loss of hybrid system power is experi-
enced. (For example, the vehicle speed does not increase.)
If the hybrid system overheat warning light (P. 373) comes on.
Steam comes out from under the hood.
If the high engine coolant temperature warning light comes on
or flashes
Stop the vehicle in a safe place and turn off the air conditioning
system, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks.
Radiator
Cooling fan
If a large amount of coolant
leaks, immediately contact any
authorized Toyota dealer or
repairer, or another duly quali-
fied and equipped professional.
The following may indicate that your vehicle is overheating:
Correction procedures
1
2
3
1
2
Page 421 of 464

4218-2. Steps to take in an emergency
8
When trouble arises
The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL”
“LOW”
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fan operates and to check for
coolant leaks from the radiator or hoses.
The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking the
fan sound and air flow. If it is difficult to check these, turn the air condi-
tioning system on and off repeatedly.
(The fan may not operate in freezing temperatures.)
If the fan is not operating:
Stop the hybrid system immediately and contact any authorized
Toyota dealer or repairer, or another duly qualified and equipped
professional.
If the fan is operating:
Have the vehicle inspected at the nearest authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional.
4
1
2
3
5
6
7
Page 422 of 464
4228-2. Steps to take in an emergency
If the hybrid system overheat warning light comes on
Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has
cooled down, inspect the
hoses and radiator core
(radiator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant
leaks, immediately contact any
authorized Toyota dealer or
repairer, or another duly quali-
fied and equipped professional.
The coolant level is satisfac-
tory if it is between the “F”
and “L” lines on the reservoir.
Reservoir
“F” line
“L” line
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
1
2
3
1
2
4
1
2
3
5
Page 423 of 464

4238-2. Steps to take in an emergency
8
When trouble arises
Start the hybrid system and check for the hybrid system overheat
warning light.
If the warning light does not go off:
Stop the hybrid system and contact any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional.
If the warning light goes off:
Have the vehicle inspected at the nearest authorized Toyota dealer
or repairer, or another duly qualified and equipped professional.
WARNING
To prevent an accident or injury when inspecting under the hood of
your vehicle
If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot, caus-
ing serious injuries such as burns.
Check that the “READY” indicator is off.
On hybrid vehicles, the gasoline engine may automatically start, or the
cooling fan may suddenly operate even if the gasoline engine stops. Do
not touch or approach rotating parts such as the fan, which may lead to fin-
gers or clothing (especially a tie, a scarf or a muffler) getting caught,
resulting in serious injury.
Do not loosen the coolant reservoir cap while the hybrid system and radia-
tor are hot.
Serious injuries, such as burns, may result from hot coolant and steam
released under pressure.
6
Page 424 of 464
4248-2. Steps to take in an emergency
NOTICE
When adding engine/power control unit coolant
Wait until the hybrid system has cooled down before adding engine/power
control unit coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-
tem too quickly can cause damage to the hybrid system.
To prevent damage to the cooling system
Observe the following precautions.
Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).
Do not use any coolant additives.