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2897-1. Maintenance and care
7
Maintenance and care
Cleaning and protecting the vehicle interior
Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces
with a cloth dampened with lukewarm water.
Remove dirt and dust using a vacuum cleaner.
Wipe off any excess dirt and dust with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approximately 5% neutral wool detergent.
Wring out any excess water from the cloth and thoroughly wipe off
all remaining traces of detergent.
Wipe the surface with a dry, soft cloth to remove any remaining
moisture. Allow the leather to dry in a shaded and ventilated area.
Remove loose dirt using a vacuum cleaner.
Apply a mild soap solution to the synthetic leather using a sponge
or soft cloth.
Allow the solution to soak in for a few minutes. Remove the dirt and
wipe off the solution with a clean, damp cloth.
The following procedures will help protect your vehicle’s interior
and keep it in top condition:
Protecting the vehicle interior
Cleaning the leather areas
Cleaning the synthetic leather areas
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2907-1. Maintenance and care
Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year to
maintain the quality of the vehicle’s interior.
Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge
or brush to apply the foam. Rub in overlapping circles. Do not use water.
Wipe dirty surfaces and let them dry. Excellent results are obtained by keep-
ing the carpet as dry as possible.
Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
WARNING
Water in the vehicle
Do not splash or spill liquid in the vehicle, such as on the floor, in the
hybrid battery (traction battery) air vents, and in the rear seat. Doing so
may cause the hybrid battery, electrical components, etc. to malfunction or
catch fire.
Do not get any of the SRS components or wiring in the vehicle interior wet.
(P. 40)
An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.
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2917-1. Maintenance and care
7
Maintenance and care
NOTICE
Cleaning detergents
Do not use the following types of detergent, as they may discolor the vehi-
cle interior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasoline,
alkaline or acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alco-
hol
Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:
Remove any dust or dirt from leather surfaces immediately.
Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.
Cleaning the inside of the rear window
Do not use glass cleaner to clean the rear window, as this may cause
damage to the rear window defogger heater wires. Use a cloth dampened
with lukewarm water to gently wipe the window clean. Wipe the window in
strokes running parallel to the heater wires.
Be careful not to scratch or damage the heater wires.
Page 292 of 464

2927-2. Maintenance
Maintenance requirements
Scheduled maintenance should be performed at specified intervals
according to the maintenance schedule.
For full details of your maintenance schedule, refer to the “Toyota Service
Booklet” or “Toyota Warranty Booklet”.
What about do-it-yourself maintenance?
Many of the maintenance items are easy to do yourself if you have a little
mechanical ability and a few basic automotive tools.
Note, however, that some maintenance tasks require special tools and
skills. These are best performed by qualified technicians. Even if you are
an experienced do-it-yourself mechanic, we recommend that repairs and
maintenance be conducted by any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional. Any authorized Toyota
dealer or repairer will keep a record of maintenance, which could be useful
should you ever require Warranty Service. Should you choose to select a
qualified and equipped professional other than an authorized Toyota
repairer to service or maintain your vehicle, we recommend that you
request that a record of maintenance be kept.
To ensure safe and economical driving, day-to-day care and reg-
ular maintenance are essential. Toyota recommends the follow-
ing maintenance:
Scheduled maintenance
Do-it-yourself maintenance
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2937-2. Maintenance
7
Maintenance and care
Where to go for the maintenance service?
In order to maintain your vehicle in the best possible condition, Toyota recom-
mends that all repairs and service operations be carried out by authorized
Toyota dealers or repairers or other duly qualified and equipped profession-
als. For repairs and services covered by your warranty, please visit an autho-
rized Toyota dealer or repairer, who will use genuine Toyota parts in repairing
any difficulties you may encounter. There can also be advantages in utilizing
authorized Toyota dealers or repairers for non-warranty repairs and services,
as members of the Toyota network will be able to expertly assist you with any
difficulties you may encounter.
Your Toyota dealer or repairer, or another duly qualified and equipped profes-
sional will perform all of the scheduled maintenance on your vehicle reliably
and economically due to their experience with Toyota vehicles.
Does your vehicle need repairs?
Be on the alert for changes in performance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
Engine misfire, stumbling or pinging
Appreciable loss of power
Strange engine noises
A fluid leak under the vehicle (However, water dripping from the air condi-
tioning system after use is normal.)
Change in exhaust sound (This may indicate a dangerous carbon monoxide
leak. Drive with the windows open and have the exhaust system checked
immediately.)
Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
Vehicle pulls to one side when driven straight on a level road
Strange noises related to suspension movement
Loss of brake effectiveness, spongy feeling brake pedal, pedal almost
touches the floor, vehicle pulls to one side when braking
Engine coolant temperature continually higher than normal
If you notice any of these clues, take your vehicle to any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional as
soon as possible. Your vehicle may need adjustment or repair.
Page 294 of 464
2947-2. Maintenance
WARNING
If your vehicle is not properly maintained
Improper maintenance could result in serious damage to the vehicle and
possible death or serious injury.
Handling of the 12-volt battery
12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. (P. 309)
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2957-3. Do-it-yourself maintenance
7
Maintenance and care
Do-it-yourself ser vice precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
12-volt battery
condition
(P. 309)•Grease
• Conventional wrench (for terminal clamp bolts)
Engine/power
control unit
coolant level
(P. 306)
• “Toyota Super Long Life Coolant” or a similar high
quality ethylene glycol-based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.
• Funnel (used only for adding coolant)
Engine oil level
(P. 303)• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses
(P. 339)• Fuse with same amperage rating as original
Light bulbs
(P. 344)
• Bulb with same number and wattage rating as origi-
nal
• Phillips-head screwdriver
• Flathead screwdriver• Wrench
Radiator and
condenser
(P. 307)
Tire inflation
pressure
(P. 328)• Tire pressure gauge
• Compressed air source
Washer fluid
(P. 308)• Water or washer fluid containing antifreeze (for win-
ter use)
• Funnel (used only for adding water or washer fluid)
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2967-3. Do-it-yourself maintenance
WARNING
The engine compartment contains many mechanisms and fluids that may
move suddenly, become hot, or become electrically energized. To avoid death
or serious injury, observe the following precautions.
When working on the engine compartment
Make sure that the power switch is in the “LOCK” position (vehicles with-
out a smart entry & start system) or the power switch off (vehicles with a
smart entry & start system) and the “READY” indicator are both off.
Keep hands, clothing and tools away from the moving fan.
Be careful not to touch the engine, power control unit, radiator, exhaust
manifold, etc. right after driving as they may be hot. Oil and other fluids
may also be hot.
Do not leave anything that may burn easily, such as paper and rags, in the
engine compartment.
Do not smoke, cause sparks or expose an open flame to fuel. Fuel fumes
are flammable.
Take care because brake fluid can harm your hands or eyes and damage
painted surfaces. If fluid gets on your hands or in your eyes, flush the
affected area with clean water immediately.
If you still experience discomfort, consult a doctor.
When working near the electric cooling fan or radiator grille
Vehicles without a smart entry & start system
Be sure the power switch is in the “LOCK” position.
With the power switch in the “ON” position, the electric cooling fan may
automatically start to run if the air conditioning is on and/or the coolant tem-
perature is high. (P. 307)
Vehicles with a smart entry & start system
Be sure the power switch is off.
With the power switch in ON mode, the electric cooling fan may automati-
cally start to run if the air conditioning is on and/or the coolant temperature
is high. (P. 307)
Safety glasses
Wear safety glasses to prevent flying or falling material, fluid spray, etc.
from getting in your eyes.