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457
8
When trouble arises
8-1. Essential information
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal wi th both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the engine.
If the shift lever cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
Stop the engine by turning the
engine switch to the “ACC”
position.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
CAUTION
■ If the engine has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Never attempt to remove the key, as doing so will lock the steering wheel.
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4588-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
●The engine is running but the vehicle will not move.
● The vehicle makes an abnormal sound.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or a commercial towing service,
using a lift-type truc k or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
The wheels and axle on the ground must be in good condition.
If they are damaged, use a to wing dolly or flat bed truck.
Before towing
Emergency towing
Ty p e AType B
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4598-2. Steps to take in an emergency
8
When trouble arises
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the front
Use a towing dolly under the rear
wheels.
From the rear (2WD models)From the rear (4WD models)
Turn the engine switch to the
“ACC” position so that the steer-
ing wheel is unlocked. Use a towing dolly under the
front wheels.
Page 460 of 576
4608-2. Steps to take in an emergency
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
■ Before emergency towing
Release the parking brake.
4WD models: Put the front-wheel drive control switch in “2WD”.
Shift the shift lever to N.
Turn the engine switch to the “ACC” (engine off) or the “ON” (engine run-
ning) position.
Using a flat bed truck
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■Caution while towing
● Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
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3
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4618-2. Steps to take in an emergency
8
When trouble arises
NOTICE
■To prevent causing serious damage to the transmission and transfer
(4WD models) when towing using a wheel-lift type truck
2WD models: Never tow this vehicle from the front with the rear wheels on
the ground.
4WD models: Never tow this vehicle with any of the wheels in contact with
the ground.
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the engine switch is in the
“LOCK” position or the key is removed. The steering lock mechanism is
not strong enough to hold the front wheels straight.
● When raising the vehicle from the rear, ensure adequate ground clearance
for towing at the opposite end of the raised vehicle. Without adequate
clearance, the vehicle could be damaged while being towed from the rear.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the transmission and transfer in
emergency towing (4WD models)
Never tow a vehicle from the rear with four wheels on the ground. This may
cause serious damage to the transmission and transfer.
■ Emergency towing eyelet precautions
● Before emergency towing, check that the eyelet is not broken or damaged
and that the installation bolts are not loose.
● Fasten the towing cable or chain securely to the eyelet.
● Do not jerk the eyelet. Apply steady and even force.
● To avoid damaging the eyelet, do not pull from the side or at a vertical
angle. Always pull straight ahead.
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4628-2. Steps to take in an emergency
If you think something is wrong
●Fluid leaks under the vehicle.
(Water dripping from the air co nditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points higher
than normal.
● Voltmeter continually points higher or lower than normal
(if equipped)
● Engine oil pressure gauge continually points lower than normal
(if equipped)
● Vehicles without multi-information display:
Automatic transmission fluid temperature warning light comes on
Vehicles with multi-information display:
Automatic transmission fluid temperature warning message is dis-
played
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine misses, stumbling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spon gy feeling, pedal almost touches
the floor
If you notice any of the follow ing symptoms, your vehicle proba-
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
Page 463 of 576
463
8
When trouble arises
8-2. Steps to take in an emergency
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops supply of fuel to the engine.
NOTICE
■Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
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Page 464 of 576

4648-2. Steps to take in an emergency
If a warning light turns on or a warning
buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and warning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light (warning buzzer)*1
• Low brake fluid
• Malfunction in the brake system This light also comes on when the parking brake is not
released. If the light turns off after the parking brake is
fully released the system is operating normally.
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Charging system warning light
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(If equipped)
Low engine oil pressure warning light
Indicates that the engine oil pressure is too low
*2.
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system.
Have the vehicle inspected by your Toyota dealer
immediately.