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5When trouble arises
595
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5-1. Essential information
Emergency flashers .......... 596
If your vehicle
needs to be towed .......... 597
If you think something is
wrong .............................. 607
Fuel pump shut off system
(gasoline engine) ............ 608
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... ........................ 609
If a warning message is
displayed ........................ 616
If you have a flat tire
(vehicles with a
spare tire for sedan) ....... 640
If you have a flat tire
(vehicles with a spare
tire for wagon)................. 654If you have a flat tire
(vehicles with
emergency tire
puncture repair kit).......... 668
If the engine will not
start................................. 693
If the shift lever cannot be
shifted from “P” ............... 696
If the parking brake
cannot be released ......... 697
If you lose your keys ......... 703
If you cannot operate the
trunk opener (sedan) ...... 704
If you cannot operate the
back door opener
(wagon)........................... 705
If the electronic key does
not operate properly ....... 706
If the battery is
discharged ...................... 709
If your vehicle overheats ... 714
If you run out of fuel and
the engine stalls (diesel
engine)............................ 718
If the vehicle becomes
stuck ............................... 719
If your vehicle has to be
stopped in an
emergency ...................... 721
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5
599 5-1. Essential information
When trouble arises
AVENSIS_OM_OM20B88E_(EE)
Emergency towing procedure
Vehicles with smart entry & start system
Release the parking brake.
Put the shift lever in “N”.
The “ENGINE START STOP” switch must be in ACCESSORY
mode (engine off) or IGNITION ON mode (engine running).
Vehicles without smart entry & start system
Release the parking brake.
Put the shift lever in “N”.
Put the engine switch in the “ACC” (engine off) or “ON” position
(engine running).
CAUTION
While towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
STEP1
STEP2
STEP3
STEP1
STEP2
STEP3
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604 5-1. Essential information
AVENSIS_OM_OM20B88E_(EE)
Towing with a wheel-lift type truck from the front
Release the parking brake.
NOTICE
To prevent damaging the vehicle
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
Page 610 of 776
610 5-2. Steps to take in an emergency
AVENSIS_OM_OM20B88E_(EE)
Have the vehicle inspected immediately.
Failing to investigate the cause of the following warnings may lead to
the system operating abnormally and possibly cause an accident.
Have the vehicle inspected by any authorized Toyota dealer or
repairer, or another duly qualified and equipped professional, immedi-
ately.
Warning lightWarning light/Details
Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system;
• The electronic Multidrive or automatic transmission control
system. (if equipped)
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The seat belt pretensioner system.
ABS warning light
Indicates a malfunction in:
• The ABS;
• The brake assist system
Brake system warning light (yellow indicator)
Indicates a malfunction in:
• The electronically controlled brake system; or
• The electric parking brake
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5
613 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_OM_OM20B88E_(EE)
Follow the correction procedures.
After taking the specified steps to correct the suspected problem,
check that the warning light turns off.
Warning lightWarning light/DetailsCorrection procedure
Low fuel level warning
light
Indicates that remaining
fuel is about 9.0 L (2.8
gal., 2.0 Imp.gal.) or lessRefuel the vehicle.
Seat belt reminder light
(warning buzzer)
*1
Warns the driver and/or
front passenger to fasten
their seat belts.Fasten the seat belt.
If the front passenger’s
seat is occupied, the front
passenger’s seat belt also
needs to be fastened to
make the warning light
(warning buzzer) off.
Parking brake indicator
light (warning buzzer)
*2
Warns the driver to release
parking brake.Release the parking brake.
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614 5-2. Steps to take in an emergency
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*1:Driver’s and front passenger’s seat belt reminders:
The driver’s and front passenger’s seat belts reminder sounds to alert the
driver and front passenger that his/her seat belt is not fastened. The buzzer
sounds for 30 seconds after the vehicle has reached a speed of at least 20
km/h (12 mph). Then, if the seat belt is still unfastened, the buzzer will sound
in a different tone for 90 more seconds.
*2:Parking brake engaged warning buzzer:
A buzzer will sound if the vehicle is driven at a speed of approximately 5 km/
h (3 mph) or more.Master warning light
The warning light comes
on or flashes (Sometimes
a buzzer may sound.) to
indicate that the master
warning system has
detected a malfunction.Take appropriate action in
accordance with the mes-
sage displayed on the multi-
information display.
Warning lightWarning light/DetailsCorrection procedure
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5
621 5-2. Steps to take in an emergency
When trouble arises
AVENSIS_OM_OM20B88E_(EE)
(Flashes)Indicates that the electric parking brake system
cannot complete a request
(Yellow)Indicates a malfunction in the electric parking
brake system
Indicates a malfunction in the EPS (Electric
Power Steering) system.
(Diesel engine)Indicates that the amount of accumulated water
in the fuel filter has reached the specified level
(P. 543)
Warning messageDetails
Page 624 of 776
624 5-2. Steps to take in an emergency
AVENSIS_OM_OM20B88E_(EE)
(Flashes)Indicates that the
parking brake is still
engaged
If the vehicle reaches
a speed of 5 km/h (3
mph), message is dis-
played and a buzzer
sounds to indicate that
the parking brake is
still engaged.Release the parking
brake.
(Flashes)
(Flashes)Indicates that the
parking brake system
is not currently func-
tionalLeave the system for
a while.
In case of overheat-
ing, the system will
become functional
once the system cools
down.
Indicates that engine
oil level is lowCheck the level of
engine oil, and add if
necessary.
This message may
appear if the vehicle is
stopped on a slope.
Move the vehicle to a
level surface and
check to see if the
message disappears.
Warning messageDetailsCorrection procedure