Page 2 of 776

TABLE OF CONTENTSIndex
2
AVENSIS_OM_OM20B88E_(EE)
1-1. Key information
Keys ...................................... 36
1-2. Opening, closing and locking
the doors
Smart entry & start system ... 39
Wireless remote control ........ 62
Side doors............................. 72
Trunk (sedan) ....................... 80
Back door (wagon)................ 84
1-3. Adjustable components
(seats, mirrors, steering
wheel)
Front seats ............................ 90
Rear seats ............................ 92
Driving position memory
system ................................ 95
Head restraints ..................... 98
Seat belts ............................ 100
Steering wheel .................... 108
Inside rear view mirror ........ 111
Outside rear view mirrors.... 1141-4. Opening and closing the
windows
Power windows .................. 117
1-5. Refueling
Opening the fuel tank
cap ................................... 121
1-6. Theft deterrent system
Engine immobilizer
system.............................. 127
Double locking system ....... 136
Alarm .................................. 138
1-7. Safety information
Correct driving posture ....... 146
SRS airbags ....................... 148
Child restraint systems ....... 160
Installing child restraints ..... 169
Airbag manual on-off
system.............................. 180
1Before driving
For vehicles with a “touch screen”, refer to the ““touch screen” Owner’s
Manual” for information regarding the equipment listed below.
• Navigation system
• Rear view monitor system• Audio/video system
Page 5 of 776

1
2
3
4
5
6
5
AVENSIS_OM_OM20B88E_(EE)
3-4. Using the storage features
List of storage features ....... 473
• Glove box ......................... 474
• Console box...................... 475
• Overhead console ............ 476
• Cup holders ...................... 477
• Bottle holders.................... 478
• Coin box ........................... 480
3-5. Other interior features
Sun visors ........................... 481
Vanity mirror ....................... 482
Ashtray................................ 483
Cigarette lighter .................. 484
Power outlet ........................ 485
Seat heaters ....................... 486
Armrest ............................... 488
Trunk/luggage
compartment storage
extension .......................... 489
Panoramic roof shade
(wagon)............................. 490
Rear sunshade (sedan) ...... 493
Rear side sunshades
(sedan) ............................. 494
Assist grips ......................... 495
Floor mats ........................... 496
Trunk features (sedan) ....... 498
Luggage compartment
features (wagon)............... 5004-1. Maintenance and care
Cleaning and
protecting the
vehicle exterior ................. 508
Cleaning and
protecting the
vehicle interior .................. 513
4-2. Maintenance
Maintenance
requirements .................... 516
4-3. Do-it-yourself maintenance
Do-it-yourself service
precautions ...................... 519
Hood................................... 523
Positioning a floor jack ....... 525
Engine compartment .......... 527
Tires ................................... 545
Tire inflation pressure......... 549
Wheels ............................... 551
Air conditioning filter ........... 553
Key battery ......................... 556
Checking and replacing
fuses ................................ 560
Light bulbs .......................... 576
4Maintenance and care
Page 6 of 776

TABLE OF CONTENTSIndex
6
AVENSIS_OM_OM20B88E_(EE)
5-1. Essential information
Emergency flashers ............ 596
If your vehicle
needs to be towed ............ 597
If you think something is
wrong ................................ 607
Fuel pump shut off system
(gasoline engine) .............. 6085-2. Steps to take in an emergency
If a warning light turns on
or a warning buzzer
sounds... ......................... 609
If a warning message is
displayed .......................... 616
If you have a flat tire
(vehicles with a spare
tire for sedan) ................... 640
If you have a flat tire
(vehicles with a spare
tire for wagon) .................. 654
If you have a flat tire
(vehicles with emergency
tire puncture repair kit) ..... 668
If the engine will not start ... 693
If the shift lever cannot be
shifted from “P” ................ 696
If the parking brake
cannot be released .......... 697
If you lose your keys .......... 703
If you cannot operate the trunk
opener (sedan)................. 704
If you cannot operate the back
door opener (wagon)........ 705
If the electronic key does
not operate properly ......... 706
If the battery is
discharged ....................... 709
If your vehicle overheats .... 714
If you run out of fuel and
the engine stalls
(diesel engine) ................. 718
If the vehicle becomes
stuck................................. 719
If your vehicle has to be
stopped in an
emergency ....................... 721
5When trouble arises
Page 32 of 776

32
AVENSIS_OM_OM20B88E_(EE)
CAUTION
General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that dis-
tracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the cigarette lighter, the windows, or other features of the vehicle. In addi-
tion, heat build-up or extremely cold temperatures inside the vehicle can be
fatal to children.
Your vehicle contains batteries and/or accumulators. Do not discard
them into the environment but cooperate with separate collection
(Directive 2006/66/EC).
Page 35 of 776

1Before driving
35
AVENSIS_OM_OM20B88E_(EE)
1-1. Key information
Keys.................................... 36
1-2. Opening, closing and locking
the doors
Smart entry & start
system .............................. 39
Wireless remote control ...... 62
Side doors .......................... 72
Trunk (sedan) ..................... 80
Back door (wagon) ............. 84
1-3. Adjustable components
(seats, mirrors, steering
wheel)
Front seats.......................... 90
Rear seats .......................... 92
Driving position memory
system .............................. 95
Head restraints ................... 98
Seat belts.......................... 100
Steering wheel .................. 108
Inside rear view mirror ...... 111
Outside rear view
mirrors ............................ 1141-4. Opening and closing the
windows
Power windows ................. 117
1-5. Refueling
Opening the fuel tank
cap .................................. 121
1-6. Theft deterrent system
Engine immobilizer
system ............................ 127
Double locking system ...... 136
Alarm ................................ 138
1-7. Safety information
Correct driving posture ..... 146
SRS airbags...................... 148
Child restraint systems ..... 160
Installing child restraints ... 169
Airbag manual on-off
system ............................ 180
Page 36 of 776
36
AVENSIS_OM_OM20B88E_(EE)
1-1. Key information
Keys
The following keys are provided with the vehicle.
Vehicles with smart entry & start system
Electronic keys
• Operating the smart entry &
start system (P. 39)
• Operating the wireless
remote control function
(P. 62)
Mechanical keys
Key number plate
Vehicles without smart entry & start system
Master keys
Operating the wireless remote
control function (P. 62)
Key number plate
Page 37 of 776
37 1-1. Key information
1
Before driving
AVENSIS_OM_OM20B88E_(EE)
Using the mechanical key (if equipped)
Take out the mechanical key.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is depleted or the
smart entry & start system does
not operate properly, you will
need the mechanical key.
(P. 706)
Using the master key (if equipped)
Press the button to open the key.
To stow, press the button then
fold the key.
Page 38 of 776

38 1-1. Key information
AVENSIS_OM_OM20B88E_(EE)
When required to leave a key to the vehicle with a parking attendant
(for right-hand drive vehicles with smart entry & start system)
Lock the glove box. (P. 474)
Remove the mechanical key for your own use and provide the attendant with
the electronic key only.
Key number plate
Keep the plate in a safe place such as your wallet, not in the vehicle. In the
event that a key is lost, a new key can be made by any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional, using
the key number plate. (P. 703)
When riding in an aircraft
When bringing a key onto an aircraft, make sure you do not press any but-
tons on the key while inside the aircraft cabin. If you are carrying a key in
your bag etc., ensure that the buttons are not likely to be pressed acciden-
tally. Pressing a button may cause the key to emit radio waves that could
interfere with the operation of the aircraft.
NOTICE
To prevent key damage
Do not subject the keys to strong shocks, expose them to high tempera-
tures by placing them in direct sunlight, or get them wet.
Do not expose the keys to electromagnetic materials or attach any mate-
rial that blocks electromagnetic waves to the key surface.
Do not disassemble the key.